# Lookout Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Lookout the right Cybersecurity solution for you? Explore 69 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/165640/Lookout/reviews

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Lookout

4.7 (69)

[View alternatives](https://www.capterra.com/p/165640/Lookout/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Lookout

Ease of use

4.7

Customer Service

4.5

## Pros and Cons in Reviews

Dylan C

marketingFood & Beverages, 51 - 200 employeesUsed the software for: 1-2 years.

“I like it because its good system detects any unusual behavior of the system in time, giving immediate notifications where there may be vulnerabilities to the system data.“

September 4, 2024

CB

Carlos B

OwnerTelecommunications, Self-employedUsed the software for: 6-12 months.

“Not as easy to setup as it would seem.“

June 11, 2024

CT

Connie T

PresidentSecurity and Investigations, Self-employedUsed the software for: More than 2 years.

“It is reliable and easy to use and practical for my needs.“

July 24, 2023

Melissa T

Reading InterventionistEducation Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“It became difficult to manage the extent to which Lookout provided security, and as my phones aged, even lightweight Lookout began to bog down the memory on my phone. “

June 24, 2021

AV

Ana V

TranslatorTranslation and Localization, 2 - 10 employeesUsed the software for: 6-12 months.

“I feel safe that my data is protected from malware.“

February 16, 2023

Erica M

Self employedIndividual & Family Services, Self-employedUsed the software for: 6-12 months.

“I feel like and uses too many apps I feel like it’s a bit paranoid and says sites are high-risk it’s obvious that it’s OK but better safe than sorry I guess ar“

December 20, 2022

TC

Tranecka C

Self employedHospitality, 2 - 10 employeesUsed the software for: More than 2 years.

“This software has truly helped when I had to locate a family member and was the best service ever in my time of need“

March 8, 2022

Melissa T

Reading InterventionistEducation Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“At one point, Lookout started interfering with my ability to connect to wifi. “

June 24, 2021

## Showing most helpful reviews

Showing 1-25 of 69 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Dylan C.  
marketing  
Food & Beverages  
Used the software for: 1-2 years

### "Timely detection of vulnerabilities"

September 4, 2024

4.0

Security and trust are the two best words that describe my experience with Lookout, always active without failures, leaving the system protected at all times

Pros

I like it because its good system detects any unusual behavior of the system in time, giving immediate notifications where there may be vulnerabilities to the system data. It stops any type of threat in time, being very safe and giving good customer service

Cons

The prices are a little high, and although it seems a little expensive to me, it doesn't mean that it's not worth paying for the good service received

Review Source

VR

Verified Reviewer  
Maintenance Supervisor  
Government Relations  
Used the software for: 2+ years

### "Great All Around Security!!!"

April 9, 2022

5.0

Overall Great Security Service . Would Recommend to Anyone!!!

Pros

Really Nice Free Trial Option With Some Useful Features. Love The Lookout Personal App For Smartphone &Tablets . It Keeps Your Device and Your Privacy safe from hackers and thief's . Find Device Feauture Works Well And Is Very Helpful In Certain Situations.

Cons

There isn't A Money Back Guarantee Policy. Identity theft protection is only available for premium & premium plus plans.

Alternatives considered

[zIPS](https://www.capterra.com/p/202436/zIPS/)[GlobalProtect](https://www.capterra.com/p/234123/GlobalProtect/)[Avast Ultimate Business Security](https://www.capterra.com/p/170318/Avast-Business-Antivirus-Pro-Plus/)

Reason for choosing Lookout

Had Some Interesting Features I wanted To Try Out!!!

Switched from

[Avast Ultimate Business Security](https://www.capterra.com/p/170318/Avast-Business-Antivirus-Pro-Plus/)

Wanted to try something new.

Review Source

VR

Verified Reviewer  
Self employed  
Individual & Family Services  
Used the software for: 6-12 months

### "Lookout antivirus review"

December 20, 2022

3.0

My overall experience, I am neutral there was nothing that made me hate the program and there was nothing that made me love it

Pros

I like the way it I like the way it warmed you and let you know if you’re about to be somewhere in that contains unsafe files I like the way it can adjust and even if you proceed to go on the website and recommend not, it will provide extra coverage

Cons

I feel like and uses too many apps I feel like it’s a bit paranoid and says sites are high-risk it’s obvious that it’s OK but better safe than sorry I guess ar

Review Source

MS

Mercedes S.  
Clerk-Senior Level  
Law Practice  
Used the software for: 6-12 months

### "Easy to use"

September 22, 2021

5.0

Pros

Easy to use cyber security tracking. I no longer use the program because I changed phones. But when I did use it. It ran in the background seamlessly.

Cons

It wasn't provided with my new phone. I changed from an android to iphone

Switched from

[Trellix Endpoint Security](https://www.capterra.com/p/151734/McAfee-Endpoint-Security/)

I changed phones. I changed an Android to an iPhone.

Review Source

John M.  
Landscape designer  
Information Technology and Services  
Used the software for: 2+ years

### "Lookout for Landscape Designers"

May 26, 2022

5.0

Pros

It is good protection when installing software on your mobile devices. It also finds your lost device.

Cons

I cannot say I have ran into any problems isibgbthis software.

Review Source

Melissa T.  
Reading Interventionist  
Education Management  
Used the software for: 2+ years

### "Excellent Lightweight Mobile Device Protection"

June 24, 2021

4.0

Overall, I love it when I have a newer phone that can support the resource requirements for Lookout. It has always been very helpful that Lookout saves the location of my phone when the battery gets low in case I might forget where I left it.

Pros

Mobile security for my phone is important, and Lookout measures up. It's also not a heavy resource drain on my phone which is also important because I use my phone heavily. The ability Lookout has to monitor the integrity and functionality of the OS is also an excellent feature, especially if one does not carry a flagship mobile device.

Cons

At one point, Lookout started interfering with my ability to connect to wifi. It became difficult to manage the extent to which Lookout provided security, and as my phones aged, even lightweight Lookout began to bog down the memory on my phone.

Review Source

Olga K.  
Senior Software Engineer  
Publishing  
Used the software for: 2+ years

### "Cool software"

October 11, 2019

4.0

Pretty good experience so far. Havent't had my phone stolen yet to experience some features.

Pros

It keeps my phone safe, scans all the programs constantly and keeps me alerted if anything is wrong. It's pretty cool to see a picture emailed to me if anyone tries to open my phone. I can track it pretty accurately.

Cons

Sometimes, it doesnt start. It wasn't very obvious to me how to keep it constantly running in the background. Took some tuning.

Review Source

Joe E.  
Software engineer  
Aviation & Aerospace  
Used the software for: 1-2 years

### "Unobtrusive"

October 25, 2022

5.0

Pros

This application is placed on my Samsung Android phone so that I can remotely access work data like email, meetings, shared drives, and internal websites. I haven't had any issues with this application and it is working great for monitoring the security of my phone.

Cons

None. Installation takes a few steps but it was not difficult and I was able to follow the instructions provided by our IT department.

Review Source

John P.  
iSeries Administrator  
  
Used the software for: 2+ years

### "I love this product"

April 11, 2018

5.0

I am confident that my phone is protected.

Pros

I know that my phone is protected. It regularly scans for malware, allows me to find it's location and I really like the scream feature. If I can't find my phone I can turn on the screamer and find it quickly.

Cons

To access location tracking, you need to go to the website. I would like to be able to do it directly from the Lookout app on another device. I

Review Source

Neisha P.  
Marketing Administrative Assistant  
Higher Education  
Used the software for: 1-2 years

### "Lookout has my back!"

December 22, 2018

5.0

Pros

I like how this software is constantly running in the background, protecting my phone from all of those viruses and hackers. Ever since my phone number had been ported out without my permission, and with it access to all my personal information, including my bank account, I can't live without this app.

Cons

I haven't had any issues yet with Lookout. I would upgrade but I have identity protection with my bank so I don't need the Premium Plus version.

Review Source

DP

Douglas P.  
Analísta de Sociales  
Import and Export  
Used the software for: Less than 6 months

### " My experience has been satisfactory, working with this application has been easy and easy"

May 27, 2018

5.0

I have a powerful antivirus I can find in it the solution to several problems. The first, the viruses. The second that we rob or lose the phone and we do not know how to use the native Android application. The third, that we lose all our contacts and also do not know how to get them from Google.

Pros

Lookout is not only an antivirus application for your smart phone, it also has other security components in case of loss or theft helping to protect your personal information and even locate your computer. It also protects contacts in case there is any problem where they are lost in the system. It is important to highlight that in its free version offers many opsiones and great power of protection for your smart phone.

Cons

The free version is very simple, Regarding the paid version, the truth is that the only feature that could be interesting would be the extra phishing control. Everything else you can do with many other apps that also allow other extra features without paying anything for them. So if you like Lookout, stay with the free version, and above all, install it by the power of your antivirus.

Review Source

WG

Wyatt G.  
Manager  
Printing  
Used the software for: 2+ years

### "Great mobile device security software!"

March 14, 2019

4.0

Pros

I love this app as it protects my mobile phone which I not only use for personal use but also a lot of my business use. So it is important that my mobile device is secure at all times. Lookout helps me sleep at night, knowing they are doing a great job keeping my phone secure.

Cons

I have yet to dislike anything with this software.

Review Source

AH

Arnold H.  
Project Engineer  
Construction  
Used the software for: 2+ years

### "Lookout mobile security"

September 12, 2018

5.0

Great app and very easy to use. Basically does it's job in the background.

Pros

I have this app on my phone and it is great to know that it is constantly protecting all my mobile functions.

Cons

Sometimes the background scanning can drain a lot of memory and resources.

Review Source

BT

Brian T.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Don't leave home without Lookout!"

February 4, 2019

5.0

Pros

We use Lookout on all of our mobile devices. Scanning is quick and easy and we have never had any issues with malware or viruses.

Cons

I would like to have a way to manage all of our devices from one screen.

Review Source

AL

Antoinette L.  
VA  
Real Estate  
Used the software for: 6-12 months

### "Excellent "

August 13, 2021

5.0

Pros

The ability to protect my phone from bad app

Cons

At present nothing comes to mind that brings about a negative light about the software.

Review Source

EW

Elan W.  
Managing Member  
Legal Services  
Used the software for: 1-2 years

### "Solid mobile security software"

February 6, 2018

5.0

Convenience and security

Pros

1) It allows you to home in on your phone relatively easily, even when a VPN is being used; 2) It offers real-time scanning when new apps are downloaded and theft protection.

Cons

On occasion, it crashes on my Android phone and does not offer as many features as Avast Mobile Security.

Review Source

CT

Connie T.  
President  
Security and Investigations  
Used the software for: 2+ years

### "Lookout is practical"

July 24, 2023

5.0

It is reliable and easy to use and practical for my needs.

Pros

I lost my phone a couple of times and used the GPS feature to find it successfully. Also it keeps me updated on my virus protection and if my email is being used improperly.

Cons

It seems expensive but haven’t shopped around. It doesn’t present to me other capabilities that I could take advantage of.

Review Source

DG

Donovan G.  
Head of QA  
Online Media  
Used the software for: 1-2 years

### "Great software for protecting your mobile phones"

August 10, 2021

5.0

Pros

It handles anti-virus for your phone really well. It is easy to use and easy to understand any errors or issues.

Cons

As with any anti-virus software, I do have concerns about how up-to-date the detectable virus database is. being more transparent on this would help.

Review Source

Michele R.  
Homemaker  
Photography  
Used the software for: 2+ years

### "Works in background"

September 6, 2019

5.0

Pros

Works in background keeping my cell phone safe

Cons

I don't know anything I don't like. It is easy to use

Review Source

CG

Crystal G.  
Special Education Teacher  
  
Used the software for: 6-12 months

### "Great product for monitoring phone productivity and security. "

March 8, 2018

4.0

Pros

I like the ease of use and the accessibility of the app. The program is user friendly even for novice technologically inclined folks. The apps gives step by step instructions for utilizing the preinstalled security functions on the phone. Additionally, there's a lost phone option and a theft alert. I particularly appreciate the backup reminder/function. This app also assesses which update your phone has and how to access the most current update. There's lot of good going on in this app.

Cons

A con is that this is a paid app. In order to access all of the functions available in the app, you must pay the fee. There are only limited functions available without purchase.

Review Source

SJ

Syrine J.  
Analyst  
Higher Education  
Used the software for: I used a free trial

### "Decent Security Software"

March 13, 2019

4.0

Pros

I received this software as a free trial subscription on my new computer. It was "okay" to use as a virus scan, but I ended up not purchasing the software after the trial.

Cons

I didn't like that it felt convoluted to use and understand. It should be a little more simpler on the user side. Maybe adjustments have been made since I've used it.

Review Source

JN

Jennifer N.  
crew member  
Restaurants  
Used the software for: I used a free trial

### "LOVE it "

May 8, 2021

5.0

Pros

i love how i can use it on my phone and it protects my phone from unsafe viruses and files

Cons

no cons i loved how it came already installed on my phone and used it during the duration of owning my phone

Review Source

CA

Christopher A.  
President  
Entertainment  
Used the software for: Less than 6 months

### "Review of LookOut"

May 20, 2021

5.0

In solve my fear to share some personal information in my device

Pros

I like this app because protect my devices and personal information in my android, is easy to use and affordable

Cons

it have to be more option to choose in the app

Review Source

CB

Carlos B.  
Owner  
Telecommunications  
Used the software for: 6-12 months

### "Lookout Review"

June 11, 2024

4.0

Pros

The ease of use for IT professional implementation is great

Cons

Not as easy to setup as it would seem. Should probably use an IT professional

Review Source

EG

Edoardo G.  
Consulente health and safety  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Il mio guardia spalle preferito"

January 26, 2023

5.0

In alcuni casi mi ha segnalato siti malevoli, e piu di una volta ha segnalato file sospetti negli allegati su outlook, finonad allora mi ero dimenticato di averlo..leggero, non appesantisce il sistema

Pros

Leggero ed efficace, svolge la sua funzione senza impattare troppo sul sistema. Le impostazioni ed i settaggi sono di facile comprensione.

Cons

La funzione VPN se attivata, di fatto da smartphone non mi fa navigare.. va in conflitto con qualcosa che non ho capito. Quindi non la uso, ma magari , anzi, quasi di sicuro il problem a sono io.

Switched from

[Avast Essential Business Security](https://www.capterra.com/p/216278/Avast-Business-Antivirus/)

Avast era pesantissimo, e continuava a volermi vendere altri prodotti, tipi fix del registro, driver updater e altro...

Review Source

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