# Emailchef Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Emailchef the right Email Marketing solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/165671/eMailChef/reviews --- Emailchef 4.6 (14) [View alternatives](https://www.capterra.com/p/165671/eMailChef/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 5th, 2026 # Reviews of Emailchef Ease of use 4.6 Customer Service 4.6 ## Showing most helpful reviews Showing 1-14 of 14 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Email Markerter Computer Games Used the software for: I used a free trial ### "Fully Featured, Nice Interface and Easy to use Email Marketing Tool" June 2, 2019 5.0 Pros If you are in Email Marketing, you must try EmailChef and I am sure that you will definitely be impressed with its features and ideas. It provides all necessary tools required for Email Marketing. It has an easy to use and nice interface with which you can do Email Marketing at your fingertips. To promote our business, we can write impressive newsletters and send them to all of our clients or Business touches. We can easily manage our Contact list and we can add some information about each of our contacts and can easily import/export the contacts to make its use a more easy and fun. We can create templates for real easy as we don't need to write any coding at all. There is also a Photo Editor to make the template creating even easier. There are already lots of templates available. When sending the campaigns, we can use the ready made campaign or just get an idea out of it and modify our compaign accordingly. The automation feature is its best feature, we can set EmailChef to automatically send campaigns, advertisements with templates to our selected contacts. There's also a feature by which our sent mails won't get blocked by Spam Filters so we can assure our that our compaigns will reach the targets. There's a Real Time Chat function from where we can get help from the community if we face any problem or in case we are a new user. So, we can say that the customer support is really great. Cons EmailChef is the best and must have Email Marketing Tool but it lacks some features which other Email Marketing Tools offer. Also there's Real Time Report and Analization Tool available which says it gives exact Informations etc but for me, it is incorrect most of the times. Maybe there's a problem with my dashboard or something which I am not able to short out. Review Source VR Verified Reviewer Responsabile marketing via email Used the software for: 6-12 months ### "I am an Email Marketing Manager and I use Emailchef with my clients: for me it's a great tool!" June 13, 2018 5.0 For me is a daily tool that I use and I need to work. Pros I use Emailchef with my clients, and I like how affordable are their plans and the user-friendly interface for begginers or non-technical users. I also like the idea of having a wide range of features available without paying any extra. I use the ecommerce plugin a lot (Prestashop), and the Subscription forms for social pages, they are all included even with the cheapest plan! The thing I liked the most is that they hear our feedbacks as clients to improve the program, I made a suggestion and they implemented it!! The customer support has been outstanding, they understood my needs and assisted me with a custom solution. That was really cool! Cons I had some problem installing the WP plugin, it was quite tricky. Then I called the customer support and working with them I was finally able to install it properly. Review Source VR Verified Reviewer EMR Credentialed Trainer Used the software for: Less than 6 months ### "Literally the worst experience I've ever had." May 15, 2018 1.0 Pros Seemingly simple to build out. Creating lists wasn't difficult just doing everything else. Cost seemed to be okay but changed on me soon as we wanted to sign up. Cons It's now been more than a month and still have nothing. I had everything setup but needed some help with one thing, I was told I'd get help. Never happened. I sent an email every few days and they were literally getting ignored because as soon as I'd vent a little frustration, I'd suddenly hear back that help would come. Nothing happened, more emails ignored. I finally reached out to Chat support, no one got back with me. I reach out to every email I could find, I mean I really tried, NO ONE got back with me. Maybe the software is good, but if you EVER want help, don't plan on getting that here. I've NEVER received such poor communication from anyone before. Review Source VR Verified Reviewer Risk Manager Financial Services Used the software for: 1-2 years ### "Sublime Email Marketing Tool" April 17, 2019 4.0 eMailChef has played a vital role in improving my personal business. It has also been very useful in my organization. We reach out to more clients, focus on the right people and deliver a better quality of service Pros With eMailChef, you can improve the reach of your business. You can communicate with a larger pool of potential customers and boost your profits within months. It allows you to import, segment and manage unlimited list of subscibers. Cons There is hardly any sort of downside to it. I love what eMailChef brings to the table. They have really useful customer support. They respond to my queries every time I have one. It is incredible what they do Review Source HD Holly D. HR director Hospital & Health Care Used the software for: 6-12 months ### "Simple and effective way to advertise " April 21, 2024 5.0 Ive had nothing but positive experiences and the feedback from other users has been the same Pros I love the ease of use. The feedback given as far as ad reach and revenue. The customization is fantastic Cons I cant say theres anything i dislike about this software Review Source Aaron D. Web Developer Internet Used the software for: 1-2 years ### "As a web designer, I recommend EmailChef to my clients because it's easy to use with great features!" August 24, 2017 5.0 Campaigns were easy to setup with great templates, great on mobile. Love the autoresponders and the reports too. Pros First off, the folks at EmailChef obviously built this with the end user in mind - it's super easy to use. It has all the features that you'd expect with a mailing list solution but goes well beyond that, with great templates, autoresponders, website integration and reports. Cons I would like to see them add a few more features to the drag & drop editor, or to make it easier to export the HTML but I'm a web designer so those wouldn't be concerns for most people. Review Source VR Verified Reviewer Analyst - Portfolio Management Group Financial Services Used the software for: Less than 6 months ### "Easy Email Marketing" April 22, 2019 5.0 Pros Despite social media, email marketing is still key for our business. Really like how eMailChef has templates that are already made, allowing you to get your campaign up and running quickly. Very fairly priced compared to other software as well, and product support team is pretty responsive. Cons There are a few more integrations and exports that I think would make the software more useful. However, I've been talking to the support team and they are working at making them a reality. Review Source VR Verified Reviewer Intern Environmental Services Used the software for: Less than 6 months ### "Affordable price and User- freiendly customer care" April 12, 2019 4.0 It has made me get better transactional emails sent to customers Pros The price is quite affordable, cheaper than some others that I've used, and it's still very comparable to those expensive tools. The customer support has a live chat option, this is something really nice. Cons The features can get more please, I'll be glad to see them do additional functions. At the moment, all its capabilities are good Review Source AD Antonio D. web master E-Learning Used the software for: 1-2 years ### "I can measure the impact of my email marketing campaign, easily and immediately." June 15, 2018 5.0 Pros \- easy to use - a lot of features - integration addons available for all popular website builders - live chat support Cons It will be perfect if I could integrate SMS into this great interface. I guess and believe tech staff will do it shortly. Review Source AS Ahmed S. Managing Director Hospitality Used the software for: Less than 6 months ### "Very use full for marketing " August 29, 2018 5.0 so far it is great and there is nothing i can write other than its great use. Pros I have used few software but I left all that because of the difficulty of managing the list and campaign. Most important feature in this software is that we can add and delete list unlike some of the other software. This is because we are not very much aware about this kind of platform so many mistakes we made so to solve these mistakes this software allow to make changes but your customer support makes great start. We used SENDBLAST for many years and it was the software that makes our company business much better than before so when we found online software "EMAICHEF" related to sendblast without hesitation we wanted to use it with 100% guarantee that it will be the best. Cons still we are not fully aware the use of the software so it is very difficult comment on cons Review Source TD Tako D. CTO Computer Games Used the software for: 6-12 months ### "i was able to use it in 10 minutes, i love the logic /usability" June 12, 2018 5.0 It helps me communicate with all our customers in a very professional way Pros easy to use, support team helped me a lot with suggestions and web marketing advices, they also made my first template for free :) clicks map is impressive Cons Template creator is not impressive, support team told me that they are working on a new version and meantime created for free my first template Review Source AL Alberto L. webmaster Internet Used the software for: 6-12 months ### "I'm using emailchef for my website, it's very simple to use and effective for my business. " June 26, 2018 5.0 My business is growing fast, because of remarketing. Pros I like it because it's easy to use, there are a lot of pre-made template for newsletters. The support is very attentive to customer needs. Cons I hope for a better wordpress plugin and a way to manage my transactional emails. It would be very useful trace the reports of all emails event into wordpress admin area. Review Source HS Hamsa S. marketing manager Marketing and Advertising Used the software for: Less than 6 months ### "Very good an Easy to use" August 22, 2018 5.0 I've been using it or a month, it's so fast and easy, the support team is very helpful ; it's price is reasonable; it helped me to work faster; i really like it Pros Very versatile; Support team is so helpful; it's price is reasonable. Cons they need to develop more features,but it's really good Review Source BP Boris P. Marketing adviser Investment Management Used the software for: Less than 6 months ### "Simple and intuitive to use, very linear in its process of email marketing" June 13, 2018 5.0 I find it simple to use, very intuitive without losing much of my time to discover it. Pros Besides simple to use in a campaign creation, I like the most the report part, as it is simple and provide really important info necessary to improve further campaigns, such as the click map, timeline graph, and Top Countries by opens map. Cons Though the website is responsive, and I view the reports from my mobile, I would prefer to have an app, especially for the report part. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.