# Invoice Simple Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Invoice Simple the right Billing and Invoicing solution for you? Explore 44 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/165683/Invoice-Simple/reviews

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Invoice Simple

3.7 (44)

[View alternatives](https://www.capterra.com/p/165683/Invoice-Simple/alternatives/)

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Last updated March 13th, 2026

# Reviews of Invoice Simple

Ease of use

4.1

Customer Service

3.1

## Pros and Cons in Reviews

IF

Ivan F

CEOHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months.

“It’s so simple to use, easy to customize and add your logo, and create very clear and straightforward invoices.“

September 28, 2024

JH

Jelena H

ManagerArchitecture & Planning, 2 - 10 employeesUsed the software for: More than 2 years.

“I didn’t like customer service upon reaching out to them they were not helpful.“

May 1, 2024

gw

gavin w

Managing DirectorEvents Services, 2 - 10 employeesUsed the software for: 1-2 years.

“The software is easy to set up & all works well, except when you want to cancel your subscription.“

September 3, 2024

BB

Boštjan B

Software developmentComputer Software, Self-employedUsed the software for: 6-12 months.

“AS I mentioned in cons - I'm dissappointed due to the sudden jump on subscription fee and for being charged automatically withot confirmation after an accidental click on a different subscription plan.“

March 4, 2024

AK

Ashe K

Managing EditorComputer Games, 2 - 10 employeesUsed the software for: More than 2 years.

“Invoice Simple is an easy to use invoicing solution that offers several tools to automate the invoice creation process. Once clients are entered in the backend, you can enter inventory or services as templates that can be recalled when creating an invoice.“

July 19, 2022

Dontate P

OwnerMarketing and Advertising, Self-employedUsed the software for: Less than 6 months.

“Extremely poor customer service false advertisements.“

February 25, 2025

David M

Owner Restaurants, 2 - 10 employeesUsed the software for: Less than 6 months.

“Any company that has such a strong focus on customer service, is a company i want to do business“

December 20, 2020

JH

Jelena H

ManagerArchitecture & Planning, 2 - 10 employeesUsed the software for: More than 2 years.

“Poor customer service for long term user“

May 1, 2024

## Showing most helpful reviews

Showing 1-25 of 44 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Leyna S.  
Freelance Photographer  
Photography  
Used the software for: 1-2 years

### "Invoices Made Simple"

June 5, 2023

5.0

Pros

Allows me to create a simple, streamlined invoice. Information stays stored within the invoice template making it easy to create updated or new invoices for repeat clients.

Cons

Honestly, I can't think of anything I don't like.

Review Source

AK

Ashe K.  
Managing Editor  
Computer Games  
Used the software for: 2+ years

### "Great simple invoicing solution for small businesses"

July 19, 2022

5.0

Invoice Simple is an easy to use invoicing solution that offers several tools to automate the invoice creation process. Once clients are entered in the backend, you can enter inventory or services as templates that can be recalled when creating an invoice. For creating invoices that are frequently the same because you are doing repeat business, this is an excellent feature.

Pros

\* Easy to use template system with lots of customization \* Add inventory or services separately to make invoice creation easier \* Multiple client support with Invoice History \* All-in-one solution for anyone who needs to create invoices frequently

Cons

\* The software itself is difficult to cancel. You have to call. \* There have been a few outages in my 2+ years of using the service. \* Customer support takes a long time to respond to issues.

Alternatives considered

[Clockify](https://www.capterra.com/p/169607/Clockify/)

Reason for choosing Invoice Simple

Clockify is an all-in-one solution that includes time tracking and invoicing. I liked the invoicing features of Invoice Simple better.

Switched from

[PayPal Invoicing](https://www.capterra.com/p/179253/PayPal-Invoicing/)

I didn't like the way PayPal handled invoices and wanted more customization options.

Review Source

VR

Verified Reviewer  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Invoice Simple Review"

February 25, 2025

1.0

Horrible! Horrible!! Horrible!!! SO VERY NOT happy with this service.

Pros

Being able to link my PayPal account to the program.

Cons

Extremely poor customer service false advertisements.

Review Source

LIZ B.  
Senior Director Global Trade Compliance  
Consumer Goods  
Used the software for: 1-2 years

### "Excellent mobile software for generating invoices or quotes!"

December 10, 2019

5.0

Invoice Simple has been a great addition to our mobile invoicing needs. You can create customized invoices with your company logo and detailed data, quotes as well. Your customer can receive these invoices via text or email and it also allows them to option to remotely pay, or read your instructions for payment. We have found this to be super easy dealing with customers!

Pros

Super simple software that I can use on the go to generate quotes or invoices, and receive payment.

Cons

So far I haven't found anything that I do not like about the software. It was extremely easy to install and use.

Switched from

[PayPal Invoicing](https://www.capterra.com/p/179253/PayPal-Invoicing/)

We liked the options with Invoice Simple better than Paypal was offering us.

Review Source

SP

Suzie P.  
Instructor, Owner  
Education Management  
Used the software for: 6-12 months

### "Invoice Simple Review "

October 23, 2019

5.0

Overall, I've had a really positive experience with Invoice Simple. I haven't needed to contact their Support team yet, which is a very good thing, because I've had no reason to! Also, I really like that when I'm finished with an invoice, I can just directly e-mail it over to one of my students directly from the program, and send myself a copy of the invoice while in my account for records purposes.

Pros

The thing I like most about Invoice Simple is already in it's name, it's extremely simple to use! I like how clear and precise everything is in it's templates and their layouts. It's a very straight forward database, and it's also universal, and can translate right over to your e-mail which is great.

Cons

I wish they had more extensive editing for adding graphics onto the invoice templates, or possibly to have more invoice templates to use.

Reason for choosing Invoice Simple

I actually googled 'online invoicing tools', and the first thing that popped up was invoice simple. Once I checked it out? I knew I didn't have to even try to check for anything else and that I had found the right product.

Switched from

[PayPal Invoicing](https://www.capterra.com/p/179253/PayPal-Invoicing/)

I ended up switching over from Paypal because of the costs. Paypal kept jacking up the prices on the percentage they were taking if my students paid through the invoices via paypal. I switched over to Invoice Simple because cost wise, I know exactly what I'm paying every month for their services, and it never fluxuates; Plus, it's VERY affordable what the flat monthly fee is to use it.

Review Source

KF

Katelynn F.  
Digital Marketing Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Easy, Simple, Perfect for Freelancers or Small Business'"

November 25, 2025

5.0

Very simple to use, perfect for a one-man show, easy to see & download stats such as annual revenue.

Pros

It was really great for myself in the beginning of my journey - as my business grew, I needed to expand into other platforms that provided more options, but for the first couple of years this was the best platform for me. Great choice for start-ups, freelancers, or small business'

Cons

This may have changed since I last used it, but the main reason I switched was so that I could use a platform that also has contract options. If Invoice Simple offered more advanced features such as contracts & other file types, I'd have stayed.

Review Source

JS

J.C. S.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "Invoice Simple, well it's very SIMPLE and is a must for a business owner"

June 2, 2025

5.0

I am very happy with it. I have tried looking at other invoicing system but none have capture my attention or can beat the simplicity that Invoice Simple delivers.

Pros

In the name itself, SIMPLE. I'm a simple kinda guy and also a one man team. I look for something that's simple and easy for me to use. So having the app on my phone is a lifesaver. I have been using it since day 1 of my business.

Cons

I wish there is a way to connect the calendar to it or mapping (logistics to help me strategically map my routes). The web version is a little cumbersome but I don't use it often so it doesn't affect me much.

Review Source

MAS

Mary A S.  
Small Business Operations Manager  
Management Consulting  
Used the software for: 1-2 years

### "Invoice Simple is true to it's name"

May 23, 2025

4.0

It's easy to use. I've had great experience with it when it's for smaller companies that doesn't require more heavy lifting.

Pros

The minimalistic look and simplicity. It saves your work automatically. The free version is more than capable for those who only use them once or 2x a month.

Cons

It is limited even with the premium version. I run a couple of small service companies. For the larger company which does about 1000 transactions in a year it becomes cumbersome to use with the in house workflow system.

Review Source

AT

Amber T.  
Owner  
Fine Art  
Used the software for: 2+ years

### "Invoice Simple Review"

December 29, 2024

5.0

Overall I have been happy with Invoice Simple.

Pros

Invoice Simple is very easy to use and the pricing is great.

Cons

I don’t like the fact that there isn’t automation and I cannot import data for pricing.

Review Source

John U.  
Owner  
  
Used the software for: 2+ years

### "A great and easy to use app with all the bells and whistles "

April 26, 2018

5.0

Easy to use and convenient. No real paper needed and it looks professional.

Pros

The software, especially the app, is very easy to use. I remembers emails and names, allows you to sign documents and makes for an overall easy invoicing experience.

Cons

The thing that still confuses me the most are the icons at the top right of the app. I'm not sure which one to press to send the invoice as an email and I end up having to go into the menu to send it. That's the only thing about the software that bugs me. I use the software about once a month so paying for it is barely worth it but I keep it around because it has all my contacts and info that I invoice frequently.

Review Source

KP

Kiran P.  
Managing Director  
Restaurants  
Used the software for: 1-2 years

### "Online Invoicing Made Simple"

October 19, 2019

4.0

All-inclusive, easier to use, create, and send invoices to our customers online is a valuable addition to our business.

Pros

It takes less than five minutes for us to fill in the information of our client on the invoice and send it to them electronically.

Cons

Customizing the invoice as per the end need of any company like increasing and changing the size and style of fonts is a bit difficult with Invoice Simple.

Review Source

AW

Amber W.  
Owner  
Construction  
Used the software for: Less than 6 months

### "It was really Good. Now it is really bad...."

August 30, 2019

1.0

This company does not want to deal with people. When I ask them (repeatedly) to fix my invoice template so it is reasonable - like it once was - I am told by a robot that they will forward my feedback. There is no number to all this company - they do not want to deal with customers. They don't care that my invoices look really bad (a primary reason I signed up). Thumbs down.

Pros

I do like the ease of use and simplicity.

Cons

The invoices look really terrible. Somebody in this company made the poor decision to shrink the template and the invoices have shrunk down to where my customer cannot even read them. They look compressed and really unprofessional. Like an invoice now fills up half a letter sized sheet and has huge margins on each side. Why??? Nobody will tell me or respond to me. "they are working on it" ....weeks later.....

Review Source

YM

Yennesy M.  
Electrician  
Electrical/Electronic Manufacturing  
Used the software for: I used a free trial

### "Is good and simple"

October 17, 2020

3.0

Is was good until it wasn’t enough

Pros

Is simple and you have a support team...

Cons

Does not have a desktop version and I wanted something that had all i would need to operate a small business

Reason for choosing Invoice Simple

Is was free and simple and i needed one fast.

Review Source

WH

William H.  
Manager  
  
Used the software for: 1-2 years

### "Love this software app"

September 5, 2017

5.0

Pros

Easily generate invoices to send to clients. Keeps track of paid and unpaid invoices. Not overly complicated to figure out.

Cons

Could allow for more user customization options. Would be nice to be able to create multiple profiles to use for different invoices

Review Source

PV

Peter V.  
gerente  
Construction  
Used the software for: 6-12 months

### "Efectividad en elaboracion de facturacion"

December 2, 2021

5.0

Muy agradable y confiable

Pros

Es muy sencillo la laboracion de facturas para enviarlas directamente de la aplicacion al correo del cliente

Cons

El inconveniente de abrir la aplicacion en cualquier pais

Reason for choosing Invoice Simple

Precio y calidad y facilidad

Review Source

KL

Karen L.  
Owner  
Construction  
Used the software for: 2+ years

### "Awful experience "

October 26, 2024

1.0

Awful app with even more awful customer service, lost time and money because of a fault!!! Disgraceful. Customer services dont care and just want your money.

Pros

Simple templates, thats it, the rest is awful.

Cons

Problems with syncing, technical issues and customer service

Review Source

gW

gavin W.  
Managing Director  
Events Services  
Used the software for: 1-2 years

### "DO NOT USE SO HARD TO CANCEL YOUR SUBSCIPTION"

September 3, 2024

1.0

Awful, attitude stinks & revert you to the terms & conditions even when they are at fault !! Absolute joke

Pros

The software is easy to set up & all works well, except when you want to cancel your subscription.

Cons

ABSOLUTE NIGHTMARE & DONT USE THEM When you cancel they still take your subscription!, I canceled & sent support an email & 10 months after cancelling I find they are still taking my payments. I have again canceled & they refuse to credit my 10 months overpayment DO NOT USE ------DO NOT USE-------DO NOT USE

Review Source

CS

Christine S.  
Bookkeeper  
Accounting  
Used the software for: Less than 6 months

### "DO NOT RECOMMEND!"

October 21, 2024

1.0

Customer service was useless. Links in invoices are broken and only lead to the latest unpaid invoice, so customers and their bookkeepers aren't able to download copies for their records. Total waste of time.

Pros

Doesn't even deserve 1 star. You get what you pay for & it'll cost you more in the long run.

Cons

If an invoice has been paid, a customer can no longer download a copy of that invoice/bill for their records. Not complaint with Australian document keeping requirements. Would not recommend.

Review Source

IF

Ivan F.  
CEO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Invoice simple, great tool for your business"

September 28, 2024

5.0

Very good experience and I would recommend it to my friends

Pros

It’s so simple to use, easy to customize and add your logo, and create very clear and straightforward invoices.

Cons

Nothing that I could think of, it did not disappoint me

Review Source

SR

Spencer R.  
Owner  
Construction  
Used the software for: 1-2 years

### "Website Non Function - Poor Tech Support"

October 25, 2021

3.0

This website has not been functioning for over a month except on my phone saying there's a "network error" "this site is no longer safe" and in the advance section of the error it informs me the "certificate has expired" and which company the certificate belongs to, I updated all search engines, tried different networks, and devices and the problem persists, tech support kept repeating the same things to try without coming to a conclusion, as a business owner I am getting very frustrated having to create all invoices from my phone to email to myself to then document as I usually do on my computer, not happy with this service whatsoever, for a good product its a shame to lose clients over technical concerns which can always be repaired on your end if the tech support of website operations is invested in

Pros

Easy to use when operating, professional looking

Review Source

JM

John M.  
Owner  
Construction  
Used the software for: 2+ years

### "No over the phone support. When you have problems, they want to email back and forth. Who has time f"

November 2, 2022

1.0

Terrible and no live support. Only way of getting ahold of anyone is through email. No thank you!

Pros

Lol I’m now getting it out of my life…..for good!

Cons

When preparing a bid or estimate be careful. If you’re in the middle of writing and you’re on a handheld device (phone), you answer a business call, kiss your hard work buhbye!Prepare to complete in one sitting. Most times your work is gone when you return. Pretty annoying.I do a ton of work for H.O.A with multiple addresses, same property management company. When you list your clients name under customers contact, BEWARE!Most if not always, system isn’t smart enough to know the difference scope of work being done. For instance You provide services for unit 4 apple street. List scope of work etc etc.When you return to same address for other work, the old invoice # now becomes your new one. Also anything that was linked to original number gets deleted and un traceable. Invoice numbers are duplicated. Bad for bookkeeping, if a warranty issue arises, your screwed and jus bad for tax’s.

Review Source

JH

Jelena H.  
Manager  
Architecture & Planning  
Used the software for: 2+ years

### "Subscription cancellation "

May 1, 2024

1.0

I didn’t like customer service upon reaching out to them they were not helpful. Also charged me once I cancelled subscription and did not want to refund. Poor customer service for long term user

Pros

It was quick and easy to use. I like to be able to modify the profile

Cons

Poor customer service Charged me when I cancelled subscription

Review Source

KO

Ken O.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Girls Gone Wild subscription practices"

August 17, 2021

1.0

See above

Pros

I only used the free service and I regret doing that

Cons

There is no way to look at or alter your account. When you log in, it allows you to print invoices but nowhere to see how much they have been charging you each month. This is a slick way of keeping their monthly subscription on the DL I did a free trial and after 5 months I realized my credit card was being charged for an account that I only used 1 and never again. I did not know i was on autopay as these types of emails get into junk and spam boxes. I emailed to say stop and they did not. 3 months later I chated with an online person who finally stopped the subscription and credited me back for the months after I sent the first request to cancel. I don't mind paying for something that I use. But to be charged for months of services that I did not want, didn't realize I had signed up for, or was being billed for is predatory. The right thing to do in this instance is to refund the months where it was never used or the account ever been logged into (which clearly backs my claim of not knowing I was being billed), but they chose to stand by and not give me my $28 back. This is pathetic. These are the types of companies that do not empower their people to do the right thing or management that does not care.

Review Source

CH

Ciaran H.  
Director  
Package/Freight Delivery  
Used the software for: 1-2 years

### "Invoice Simple App Review"

November 23, 2021

5.0

An excellent service, providing my company with ability to Create, Edit and send invoices to my customers while I can still continue worrking, enabling me to reduce time spent in the office.

Pros

The ability to use the app through my phone and also on a laptop and PC and for the app to seamlessly update on all devices

Cons

It appears not to remove or balance money that is owed back to the supplier

Review Source

SB

Sebastiano B.  
Owner  
Construction  
Used the software for: 6-12 months

### "Simply an awesome product!! "

January 30, 2021

5.0

Overall my experience with Invoice Simple has been great and helpful to my business.

Pros

Invoice Simple allows me to control my business at my fingertips! Love the fact that I can save templates for both Invoices and estimates for future clients. The fact that I can get notified when a client opens my invoice is a great feature too. Another pro is that I can go back to the entry and mark down when I've received payment from my client which allows me to keep on top of my business as well.

Cons

There really is only one thing I can say that I dislike about the product, and that is I wish that there was an option for my clients to choose Accept or Decline when receiving my Estimate or Invoice. That would be a great improvement to incorporate into the system.

Review Source

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## Related categories

[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)