Unify

Circuit

4.5 / 5 15 reviews

Who Uses This Software?

Circuit creates value for startups, small and medium-sized companies as well as global enterprise with 100.000s of users.


Average Ratings

15 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $3.95/month/user
  • Pricing Details
    Team: $3.96 pupm Professional: 6.95¿ Enterprise: 14.95¿
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Unify
  • www.unify.com
  • Founded 2008
  • Germany

About Circuit

Circuit improves teamwork by bringing together voice, video, screen share, messaging, and file sharing into a single tool with one view accessible through multiple devices and platforms. Circuit integrates with workflow apps like Box, Google Drive and Syncplicity, and offers a broad range of APIs for custom integrations. As a cloud collaboration platform, Circuit also integrates with existing telephony solutions.


Circuit Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Activity / News Feed
  • Calendar Management
  • Chat / Messaging
  • Discussion Threads
  • File Sharing
  • Push Notifications
  • Search
  • Surveys & Feedback
  • Task Management
  • Video Conferencing

Circuit Reviews Recently Reviewed!

excellent collaboration tool

Oct 19, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: use on browser on any computer or laptop, mobile app, good for collaboration on teams, easy to find info from a previous conversation

Cons: outlook connector doesn't work sometimes, when press enter in a post not go to new line, does not see presence of a team in conversation - must go details

Overall: group emails with attachments disappear, create private conversation with a colleague or more.

Great tool, I love the conversation structure and having all on all device on all time!

Oct 04, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can find docs, infos, conversations, notes, ecc. everything inside a specific "room project".
I love screen sharing and video as simple over every network.
GREAT to have a call bridge features for every customer in just a few seconds!

Cons: I can only "mute" and not "archive/delete" older or wrong things.
I don't use the "notify" features... Not the best that I can not team-editing a docs in a shared screen (I prefer the google ways for docs opened in the same time by two or more people working on it)

Overall: Best experience in handle evolving project with my team-mates.
Less email traffic (and confusion).
NO SPAM! Only focus on things that are important for me!

Will need to try the full version but the free trial was fantastic

Aug 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ease of use and the functionality, not sure about the full features as i have only used the free trial version.

Cons: The Support, I think it was released to early without people actually being prepared for the product and when you ask its well you have to do the training.

Excellent product combines most used collaboration product into a single entity

Aug 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use and persistence of information in a single straight forward user friendly interface. Easy team management and collaboration.

Cons: Very few, not clear on transference of or data residency. It would be nice to be able to select region of data residency or restrict. Not sure if you can customise/rebrand to meet own internal marketing. To be honest I have not researched these elements in fine detail.

Easy to use and designed very well. Good functionality and supporting all the platforms. Friendly.

Aug 14, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: frienbly interface. Easy to use. At second entrance rather first, you know circuit well. Every thing is under your fingerv

Overall: Stop loosing time for collaborations

Circuit has revolutionalised the way I work - which has really surprised me.

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Anywhere, when I want it, on the device I want it, WiFi or mobile, I can get my calls delivered to me 100% of the time

Cons: I am now getting frustrated when people just don't seem to how powerful Circuit is. I can do more when they collaborate with me.

Overall: Speed. I waste less time, get more done and can organise meetings across internal teams and guests so fast.

An ideal tool for collaboration, helping me to work better with my dispersed sales force

Aug 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to screenshare and ad hoc add other Circuit users to the conversation, truly an excellent collaboration tool.

Cons: noticed a slight drain on my mobile phone battery while Circuit is open but is manageable and not unexpected with any piece of software such as this

Overall: I have greater collaboration with my dispersed sales force and also my supplier

A user-friendly communication tool that enables you to make a successful call with your colleagues

Aug 04, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I liked the feature allowing me to shift the call from My laptop to my mobile without any disconnection and vice versa especially after work hours

Cons: I didn't like keeping the history of calls stored for long time and some calls are only once and it is not needed to have the record visible

Vendor Response

by Unify on August 07, 2017

Thanks for our Review, Mona! If you want to clean up your activity stream, you can leave or mute group conversations.

Intuitive and easy to use. State of the art. This is how to work nowadays.

Aug 04, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I can use it on all my devices -> Windows Desktop, iPhone, iPad, iWatch
Same look and feel on all devices.

Cons: Sometimes the telephony-function is down and there´s no way to find out why.
The iOS-App is not "always on". New messages or calls are not shown just in time.

A professional tool for businesses. Better and more reliable than skype etc. Well integrated.

Aug 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: German based company, service hosted in Germany, not in US - a must for all companies that are subject to compliance! Good modern look-and-feel, easy-to-use. We tested it with our non-tech-staff and they instantly mastered in intuitively! Personal support from circuit at highest level. Competent, friendly and open for input and suggestions. We don't just need a tool, we need it to work reliably - circuit ticks those boxes for us.

Cons: No real cons. Some very special features that we need still under development, but that's actually a pro I guess.

Good solution, needs some more implementation

Aug 03, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The quality of video and voice, the easy way to organize conferences, the possibility to connect it with a communication system

Cons: The look, the missing integration between circuit and uc, the difficulty for partners to start selling circuit

Overall: Fit for smart working

Vendor Response

by Unify on August 03, 2017

Thanks for your feedback, Daniele. Can you elaborate a bit on `the look`?

it is a great solution

Aug 01, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: it works on any WebRTC enabled browser
log everything
share some files with other users
recording

Cons: the full-screen mode is not border-less
guest can not use the invitation link on mobile
the quality of the picture is great but not like google hangouts or apple facetime

Overall: daily connectivity and collaboration with others (business and personal)

Circuit is an excellent product that is extremely useful for us here at Nimans.

Aug 01, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The ability to enhance teamwork, by bringing Voice, File Sharing, Video and much more into one easy to use platform across multiple devices.

Cons: The inability to delete conversations. Having an abundance of aged conversations in the left pane can be messy and could be organised much better with the ability to delete unwanted conversations.

Vendor Response

by Unify on August 01, 2017

Thanks for your review and feedback, Scott! You can always leave or mute conversations so they don`t show up in your stream anymore. What we see with users that are more and more active on Circuit is that old conversations move down the stack very quickly. We are working to lift the limit to the number of conversations you can mute to >50.

Compared to many of the other collaboration tools, like Skype4Bus Circuit is a breath of fresh air.

Jul 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The looks and the easy of use, it all makes perfect sense and requires little effort to grasp more complex features.

Cons: I probably need to spend more time looking at the advanced features but so far I've not needed them.

Easy to use, and rich for a new product, can't wait to see what's coming! ;-)

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy of use, integration of file sharing, desktop sharing, voice, video and offline conversation. No installs, works on a browsers on a PC. Do like the native client on iOS with callkit integration.

Cons: Need enhancements to manage large communities better. Need statistics for large communities.
Need ability to have super admins to effectively mange large communities

Overall: Independence, easier to work with people in global teams