--- title: "Circuit Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Circuit Software - reviews, pricing plans, popular comparisons to other Team Communication products and more." source_url: "https://www.capterra.com/p/165686/Circuit/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Circuit Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Circuit ## What is Circuit? Circuit improves teamwork by bringing together voice, video, screen share, messaging, and file sharing into a single tool with one view accessible through multiple devices and platforms. Circuit integrates with workflow apps like Box, Google Drive and Syncplicity, and offers a broad range of APIs for custom integrations. As a cloud collaboration platform, Circuit also integrates with existing telephony solutions. ## What is Circuit used for? [Collaboration](https://www.capterra.com/collaboration-software/)[Team Communication](https://www.capterra.com/team-communication-software/) Top alternative Featured Overall rating Based on 43 user reviews Reviews sentiment Positive 91% Neutral 5% Negative 5% Starting price €3.95 Per Feature, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Circuit 4.4 (43) VS. [4.7 (24,237)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price €3.95 Per Feature, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (43) Ease Of Use 4.6 (11,156) Value For Money 4.3 (36) Value For Money 4.5 (6,873) Customer Service 4.1 (36) Customer Service 4.4 (6,627) ## Circuit alternatives [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (3,046)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,179)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) [4.7 (16,488)](https://www.capterra.com/p/180345/WhatsApp/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180345/WhatsApp/) [View all alternatives](https://www.capterra.com/p/165686/Circuit/alternatives/) ## FAQs about Circuit Overview ### Which roles and teams benefit most from Circuit? Circuit is most used by IT and telecommunications teams, including system engineers, voice engineers, database administrators, and technical consultants, who manage communications infrastructure, troubleshoot service issues, and support deployments. Product and project managers coordinate implementation work, while executives, owners, and managing partners oversee operations and customer communication. Answer based on 43 reviews Overview ### What company size and specific industries is Circuit built for? Circuit is designed for startups, small and medium-sized companies, and global enterprises with hundreds of thousands of users. The vendor description does not name specific industries, so the product appears to be intended for a broad range of business types and organizational sizes. Features and Usability ### What are the key features of Circuit? Circuit offers real-time chat, video conferencing, and two-way audio and video for team communication. It also includes meeting management, screen sharing, calendar management, file sharing, document management, and alerts and notifications, plus search and filter, contact management, and third-party integrations. Integrations ### Which third-party tools and platforms does Circuit integrate with? Circuit integrates with six third-party tools: Box, Gmail, Google Drive, Microsoft Outlook, Syncplicity, and Zapier. These connections support email, cloud file storage, and workflow automation, allowing teams to link Circuit with existing communication and document-management tools across daily operations. Answer based on 11 reviews Getting Started and Support ### What training and onboarding options does Circuit offer? Circuit provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports face-to-face instruction, live online sessions and webinars allow guided remote learning, and documentation gives written reference material for self-paced review and setup. Answer based on 1 reviews Getting Started and Support ### What customer support options does Circuit offer? Circuit provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback is available about support quality, response times, or user experience, so no claims can be made about how helpful or fast the support team is. Ease of use ### Is Circuit easy to use for team communication? Circuit provides an intuitive workspace for calls, messages, file sharing, and project conversations across desktop and mobile devices. Small business teams and nontechnical staff often find navigation and collaboration easy to learn, while some users report that advanced features, help resources, and certain integrations can require more guidance. Answer based on 10 reviews ## Features AI summary Based on 17,996 Team Communication reviews Capterra reviewers highlight these as the features buyers value most when choosing team communication software: - **Meeting Management** (**50%** of reviewers rated this feature as critical) - **Mobile Access** (**52%**) - **Real-Time Chat** (**51%**) Circuit supports **Meeting Management** and **Real-Time Chat**, giving teams a way to coordinate discussions, keep conversations active, and stay aligned during day-to-day work. However, it does not include **Mobile Access**. Instead, it offers **Collaboration Tools** (**48%**) and **Calendar Management** (**49%**), which can still help teams work together on shared tasks and keep schedules organized, helping businesses improve coordination and maintain clear communication across projects. Meeting Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage the process of planning and scheduling meetings, including agenda creation Real-Time Chat 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. Collaboration Tools 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Alerts/Notifications 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Document Management 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location File Sharing 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Circuit 21 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Screen Sharing: Digitally share screen view with others - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Conferencing: Connect with meeting participants remotely over video --- Get Advice We can help you find the software with the features you need. Features 4.2 (43) 4.2 Based on 43 reviews ## Pricing Value for money 4.3 (36) Free Trial Free Version Basic €3.95 Per Feature,Per Month Value for money 4.3 (36) 4.3 Based on 36 reviews ## Integrations [ Box](https://www.capterra.com/p/148766/Box/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Syncplicity](https://www.capterra.com/p/226391/Syncplicity/)[ Google Drive](https://www.capterra.com/p/161425/Drive/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (36) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (36) 4.1 Based on 36 reviews ## User reviews Overall rating 4.4 Based on 43 reviews Filter by rating Counts reflect reviews available in this feed. 5(23) 4(16) 3(2) 2(1) 1(1) Mentioned topic Recent reviews first, then most helpful RE Reviewer Business Development Manager Used the software for: 1-3 years ### "Circuit : making the new way of work possible with little effort" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 12, 2019 Pros A single pane of glass solution that encompasses all communications in a very intuitive manner. It's easy to collect all relevant "streams" (e.g. mail; meeting requests and notes, phone calls, chats, etc.) into a single folder. The mobile app is a perfect (and near stand alone) addition to your desktop application and allows seamless transition from deskbound to mobile working without hassle. Even swipe your phone calls (in the actual call !!!) from fixed app to mobile app withou interuption. Cons Circuit requires an open mindset on how to organise your files. If you are depending on folder structure (folder within a folder) you'll be lost at first, but Circuit has an awesome search engine Circuit has more power and more impact when everyone uses it, so be ready to advocate the solution in your company and to have some use cases near. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Director North America Field Marketing Used the software for: 3-5 years ### "Collaboration tool for serious businesses." 5.0 September 12, 2018 Remote work and team management. Pros Circuit is an extremely efficient way for me to organize all of my inter-team communications in a single workspace. It allows me to work remotely very efficiently and manage projects and teamwork inside the company and with partners. It does all of the important communication functions very well - including recording meetings for those that cannot attend and it has amazing up-time so it's reliable enough to be the central communications vehicle for a company. Cons I wish you could delete old conversations. I archive and keep my conversations organized, but there are some that would be just better to delete. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Enterprose Resource Planning Used the software for: 1-3 years ### "kind of ok when/if it works" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 July 17, 2019 I have all kinds of trouble with this program, below are my two most common problems. I'll have to dial in with my phone so I can hear and speak as well as be logged in at my computer so I can project for the meeting. One day it works fine then, the very next morning it tells me my log-in is invalid and does not let me access the meeting. I have to reinstall, come up with fresh passwords and I'm very frustrated, joining the meeting very late. Pros The idea of it working is great, the reality is very different. Cons The software package I work with is not reliable, one day it works, the next day it does not. And when it does not work, it takes 20~30 minutes and a bunch of passwords to get it working again although my meeting starts in 2~3 minutes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Technical Consultant Used the software for: 3-5 years ### "Circuit is my number 1 application for communication" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 13, 2019 Pros The ease of use, the connection to our telephony platform (so that we can use it also as a normal phone) and the possibilities for integrations. I use it also for all small and bigger projects I'm involved and the way everything is located in one tool with a very good search functionality makes my work much easier. Cons Personally I miss the possibility to put a read message back to unread. In the mean time I use other options to create something similar, but it is not completely the same. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer OpenScape Voice Engineer Used the software for: 3-5 years ### "Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 14, 2018 Pros Vide conferencing, screen sharing, outlook integration Cons No special cons regarding usage of circuit application Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer System Engineer Used the software for: Less than 1 year ### "Good product, but still lacks some features found in other solutions" 3.0 May 7, 2018 Pros Nice, modern interface Integration with Outlook The possibility to have meetings with people who don't have the client installed Cons Can't have multiple calls in the same time (on hold feature missing) The audio settings behaving erratic sometimes, I get the message that a microphone is not available, re-select it and it works fine afterwards... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Executive Director Used the software for: 1-3 years ### "Unify Circuit the best all in one hosted fully unified communication system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2019 Pros all in one ease of use full of high end features Cons under marketed software. need more marketing and sales process for partners should be simple Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Andrey P. Senior SQL Server DBA Used the software for: Less than 1 year ### "Collaboration software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 16, 2019 Enterprise level chatting and conferencing, with screen and document sharing Pros Good for IM and web conferencing across goegraphically distributed teams Cons Issues with Active Directory integration, not fully resolved so far Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Engineer Used the software for: Less than 1 year ### "Enjoy this app" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 21, 2019 Circuit makes it very easy to share content with coworkers located in different states. On a daily basis I use it to connect with a colleague that usually wouldn’t be easy to collaborate with due to distance. Pros I like that I am able to access the software on my work laptop as well as my work iPhone. It makes it easy to use and accessible while traveling. Cons Overall, there are no huge cons I have with the software. I think that the way the chat notifications show up as a red circle (appears that you are missing a call) could be changed to differentiate between the two. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Hromadnic A. Product Manager Used the software for: Less than 1 year ### "excellent collaboration tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 24, 2017 group emails with attachments disappear, create private conversation with a colleague or more. Pros use on browser on any computer or laptop, mobile app, good for collaboration on teams, easy to find info from a previous conversation Cons outlook connector doesn't work sometimes, when press enter in a post not go to new line, does not see presence of a team in conversation - must go details Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/165686/Circuit/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Microsoft Teams vs Circuit](https://www.capterra.com/compare/165686-168668/Circuit-vs-Microsoft-Teams)