# Circuit Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Circuit the right Team Communication solution for you? Explore 43 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/165686/Circuit/reviews --- Circuit 4.4 (43) [View alternatives](https://www.capterra.com/p/165686/Circuit/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Circuit Ease of use 4.5 Customer Service 4.1 ## Pros and Cons in Reviews NC Nicholas C Business OwnerArchitecture & Planning, 2 - 10 employeesUsed the software for: More than 2 years. “Since I have gone to making my own company shirts I have saved a ton of money!“ November 17, 2022 ## Showing most helpful reviews Showing 1-25 of 43 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Geert W. Business Development Manager Telecommunications Used the software for: 1-2 years ### "Circuit : making the new way of work possible with little effort" June 11, 2019 4.0 Pros A single pane of glass solution that encompasses all communications in a very intuitive manner. It's easy to collect all relevant "streams" (e.g. mail; meeting requests and notes, phone calls, chats, etc.) into a single folder. The mobile app is a perfect (and near stand alone) addition to your desktop application and allows seamless transition from deskbound to mobile working without hassle. Even swipe your phone calls (in the actual call !!!) from fixed app to mobile app withou interuption. Cons Circuit requires an open mindset on how to organise your files. If you are depending on folder structure (folder within a folder) you'll be lost at first, but Circuit has an awesome search engine Circuit has more power and more impact when everyone uses it, so be ready to advocate the solution in your company and to have some use cases near. Review Source VR Verified Reviewer Director North America Field Marketing Computer Software Used the software for: 2+ years ### "Collaboration tool for serious businesses." September 10, 2018 5.0 Remote work and team management. Pros Circuit is an extremely efficient way for me to organize all of my inter-team communications in a single workspace. It allows me to work remotely very efficiently and manage projects and teamwork inside the company and with partners. It does all of the important communication functions very well - including recording meetings for those that cannot attend and it has amazing up-time so it's reliable enough to be the central communications vehicle for a company. Cons I wish you could delete old conversations. I archive and keep my conversations organized, but there are some that would be just better to delete. Review Source KB Kevin B. Enterprose Resource Planning Railroad Manufacture Used the software for: 1-2 years ### "kind of ok when/if it works" July 9, 2019 2.0 I have all kinds of trouble with this program, below are my two most common problems. I'll have to dial in with my phone so I can hear and speak as well as be logged in at my computer so I can project for the meeting. One day it works fine then, the very next morning it tells me my log-in is invalid and does not let me access the meeting. I have to reinstall, come up with fresh passwords and I'm very frustrated, joining the meeting very late. Pros The idea of it working is great, the reality is very different. Cons The software package I work with is not reliable, one day it works, the next day it does not. And when it does not work, it takes 20~30 minutes and a bunch of passwords to get it working again although my meeting starts in 2~3 minutes. Review Source Joris G. Technical Consultant Telecommunications Used the software for: 2+ years ### "Circuit is my number 1 application for communication" May 10, 2019 5.0 Pros The ease of use, the connection to our telephony platform (so that we can use it also as a normal phone) and the possibilities for integrations. I use it also for all small and bigger projects I'm involved and the way everything is located in one tool with a very good search functionality makes my work much easier. Cons Personally I miss the possibility to put a read message back to unread. In the mean time I use other options to create something similar, but it is not completely the same. Review Source VR Verified Reviewer OpenScape Voice Engineer Telecommunications Used the software for: 2+ years ### "Review" November 5, 2018 4.0 Pros Vide conferencing, screen sharing, outlook integration Cons No special cons regarding usage of circuit application Review Source VR Verified Reviewer System Engineer Used the software for: 6-12 months ### "Good product, but still lacks some features found in other solutions" May 4, 2018 3.0 Pros Nice, modern interface Integration with Outlook The possibility to have meetings with people who don't have the client installed Cons Can't have multiple calls in the same time (on hold feature missing) The audio settings behaving erratic sometimes, I get the message that a microphone is not available, re-select it and it works fine afterwards... Review Source Abdul Q. Executive Director Telecommunications Used the software for: 1-2 years ### "Unify Circuit the best all in one hosted fully unified communication system" February 6, 2019 5.0 Pros all in one ease of use full of high end features Cons under marketed software. need more marketing and sales process for partners should be simple Review Source Andrey P. Senior SQL Server DBA Information Technology and Services Used the software for: 6-12 months ### "Collaboration software" January 15, 2019 4.0 Enterprise level chatting and conferencing, with screen and document sharing Pros Good for IM and web conferencing across goegraphically distributed teams Cons Issues with Active Directory integration, not fully resolved so far Review Source VR Verified Reviewer Engineer Computer Software Used the software for: Less than 6 months ### "Enjoy this app" February 20, 2019 4.0 Circuit makes it very easy to share content with coworkers located in different states. On a daily basis I use it to connect with a colleague that usually wouldn’t be easy to collaborate with due to distance. Pros I like that I am able to access the software on my work laptop as well as my work iPhone. It makes it easy to use and accessible while traveling. Cons Overall, there are no huge cons I have with the software. I think that the way the chat notifications show up as a red circle (appears that you are missing a call) could be changed to differentiate between the two. Review Source HA Hromadnic A. Product Manager Used the software for: 6-12 months ### "excellent collaboration tool" October 19, 2017 4.0 group emails with attachments disappear, create private conversation with a colleague or more. Pros use on browser on any computer or laptop, mobile app, good for collaboration on teams, easy to find info from a previous conversation Cons outlook connector doesn't work sometimes, when press enter in a post not go to new line, does not see presence of a team in conversation - must go details Review Source DD Dominique D. Responsable Management Consulting Used the software for: 6-12 months ### "Disfontionnement" August 25, 2022 1.0 Perte de temps.adresse enregistre sur votre apli circuit puis elle disparer attention circuit a fuir dom delotte Pros La rapide enregistre Cons Pas au point défaut enregistrement perte de temps effacement des adresses Review Source SB Sander B. ICT Engineer Computer & Network Security Used the software for: 6-12 months ### "Circuit is Amazing" November 11, 2018 5.0 the benefits of circuits are that u have 1 platform where u can do everything together with your partners and the more people use it the better it wil get... Pros I like how easy it is to make a conference with partners.. also The telephony connector to my SBC! Cons the presence between circuit and my sbc ( osbiz x3 ) is not possible Review Source sP stephen P. CEO Used the software for: 6-12 months ### "Compared to many of the other collaboration tools, like Skype4Bus Circuit is a breath of fresh air." July 28, 2017 5.0 Pros The looks and the easy of use, it all makes perfect sense and requires little effort to grasp more complex features. Cons I probably need to spend more time looking at the advanced features but so far I've not needed them. Review Source KC Kurian C. General Manager Information Technology and Services Used the software for: 6-12 months ### "Very innovative and useful collaboration tool" June 13, 2018 5.0 Easier collaboration and information sharing helps in setting up meetings and increase productivity. Pros Ease of use. Platform independent high degree of collaboration. Use cases is possible in all industries.flexible licensing model Cons The fact that it has to be regulated by the telecom regulatories puts a restriction on selling the solution in certain countries. The franchise model is a bit expensive. Review Source jC joe C. Director Telecommunications Used the software for: Less than 6 months ### "Will need to try the full version but the free trial was fantastic" August 24, 2017 4.0 Pros The ease of use and the functionality, not sure about the full features as i have only used the free trial version. Cons The Support, I think it was released to early without people actually being prepared for the product and when you ask its well you have to do the training. Review Source MC Meghan C. Manager Arts and Crafts Used the software for: Less than 6 months ### "Great Product!" March 28, 2025 5.0 Pros It was an easy-to-use product with excellent customer service. Cons It was a bit confusing at first! But overall, once you get the hang of it, it is easy. Review Source VR Verified Reviewer Especialista de Oferta/Bid Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Comunicaciones Corporativas Eficientes" June 26, 2020 5.0 Excelente, llevamos ahi todas las comunicaciones dentro de la empresa y para comunicarnos con otras sedes a nivel mundial, de manera rapida y confiable Pros La calidad de las llamadas, las rapidas actualizaciones que hacen en corto periodo de tiempo, el manejo practico de la interfaz. Cons Considero que deberian incluir enviar mensajes de voz que se mas rapido para la comunicación para evitar tipear en la computadora. Review Source AB Adam B. Pool Technician Chemicals Used the software for: 6-12 months ### "Decent app for routes, overpriced" January 18, 2024 5.0 Pros Route optimization was good, paying extra to provide proof with a photo is awful Cons Paying extra for a simple feature in order to prove service Review Source RK Romina K. Controller Accounting Used the software for: 2+ years ### "Más cerca gracias a Circuit" October 20, 2022 5.0 Pros Se chatea en forma real, se comparten archivos, pantalla y reuniones Cons Es lento al reunirse con varias personas en simultaneo Review Source JS Johan S. Competence Center manager Telecommunications Used the software for: 2+ years ### "Circuit collaboration tool" May 29, 2019 5.0 Perfect collaboration tool Pros Ease of use - even for novice users without training Ease of implementation Cons No possibility to create own shortcuts to favourite conversations Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Slack](https://www.capterra.com/p/135003/Slack/) Reason for choosing Circuit Far better integrated/all in one product Review Source CB CHANDRA B. administrator Education Management Used the software for: 2+ years ### "Craft users dream" August 8, 2020 5.0 I love the software on days when there is no interruption as this does not occur often, on those days I can create non-stop for hours. Pros The ability to be the versality of products. I have created earrings, shirts, outdoor mats, and coffee mugs Cons The site can be improved by limiting the interruptions and stalls while creating projects. Sometimes the software crashes in the middle of a project. Review Source NC Nicholas C. Business Owner Architecture & Planning Used the software for: 2+ years ### "Fantastic tool for your business " November 17, 2022 5.0 It’s been a fantastic experience! I love my circuit explore 2! Pros Since I have gone to making my own company shirts I have saved a ton of money! I absolutely love the circuit app! Cons The fact you have to pay for a subscription to unlock all the different fonts. Review Source FB Francesco B. presales consultant Telecommunications Used the software for: 1-2 years ### "Great tool, I love the conversation structure and having all on all device on all time!" October 4, 2017 4.0 Best experience in handle evolving project with my team-mates. Less email traffic (and confusion). NO SPAM! Only focus on things that are important for me! Pros I can find docs, infos, conversations, notes, ecc. everything inside a specific "room project". I love screen sharing and video as simple over every network. GREAT to have a call bridge features for every customer in just a few seconds! Cons I can only "mute" and not "archive/delete" older or wrong things. I don't use the "notify" features... Not the best that I can not team-editing a docs in a shared screen (I prefer the google ways for docs opened in the same time by two or more people working on it) Review Source MS Marcel S. Global Leader TechConnect virtual Teams Telecommunications Used the software for: 2+ years ### "Easy to use, and rich for a new product, can't wait to see what's coming! ;-)" July 27, 2017 5.0 Independence, easier to work with people in global teams Pros Easy of use, integration of file sharing, desktop sharing, voice, video and offline conversation. No installs, works on a browsers on a PC. Do like the native client on iOS with callkit integration. Cons Need enhancements to manage large communities better. Need statistics for large communities. Need ability to have super admins to effectively mange large communities Review Source SB Scott B. Solutions Support (Unify) Used the software for: 6-12 months ### "Circuit is an excellent product that is extremely useful for us here at Nimans. " August 1, 2017 4.0 Pros The ability to enhance teamwork, by bringing Voice, File Sharing, Video and much more into one easy to use platform across multiple devices. Cons The inability to delete conversations. Having an abundance of aged conversations in the left pane can be messy and could be organised much better with the ability to delete unwanted conversations. Review Source Response from Atos August 1, 2017 Thanks for your review and feedback, Scott! You can always leave or mute conversations so they don\`t show up in your stream anymore. What we see with users that are more and more active on Circuit is that old conversations move down the stack very quickly. We are working to lift the limit to the number of conversations you can mute to >50. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.