--- title: "Worldpay for Enterprise Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Worldpay for Enterprise Software - reviews, pricing plans, popular comparisons to other B2B eCommerce Platform products and more." source_url: "https://www.capterra.com/p/165694/Virtual-Terminal/" page_type: "product" language: "en" --- # Worldpay for Enterprise Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Worldpay for Enterprise ## What is Worldpay for Enterprise? Worldpay is a leading payments technology and solutions company with unique capabilities to power omni-commerce across the globe. Our processing solutions allow businesses of all sizes to take, make and manage payments in-person and online from anywhere in the world. Annually, we process over 40 billion transactions across 146 countries and 135 currencies. We help our customers become more efficient, more secure and more successful. ## What is Worldpay for Enterprise used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[eCommerce](https://www.capterra.com/ecommerce-software/) Top alternative Featured Overall rating Based on 30 user reviews Reviews sentiment Positive 57% Neutral 3% Negative 40% Starting price £19 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Worldpay for Enterprise?[Manage this product listing](https://www.g2.com/products/worldpay-for-enterprise/claim_requests/new?auto=true) ## Worldpay for Enterprise Overview Updated September 2026 AI summary Worldpay for Enterprise is a cloud-based payment processing solution for businesses of all sizes, supporting online, in-person, and mobile transactions, as well as recurring and subscription billing. It covers payment processing, B2B eCommerce, and billing needs, with reviewers noting support for various payment options. Some businesses report challenges with pricing transparency and customer support responsiveness. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Worldpay for Enterprise 3.3 (30) VS. [4.7 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price £19 Flat Rate, Per Month Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.2 (30) Ease Of Use 4.6 (26,641) Value For Money 2.7 (23) Value For Money 4.6 (20,480) Customer Service 2.6 (26) Customer Service 4.6 (20,738) ## Worldpay for Enterprise alternatives [4.7 (484)](https://www.capterra.com/p/182990/GCPAY/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) Highest Rated [Venmo](https://www.capterra.com/p/222572/Venmo-/) [4.7 (9,306)](https://www.capterra.com/p/222572/Venmo-/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/222572/Venmo-/) [Stripe](https://www.capterra.com/p/123889/Stripe/) [4.6 (3,383)](https://www.capterra.com/p/123889/Stripe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/123889/Stripe/) [View all alternatives](https://www.capterra.com/p/165694/Virtual-Terminal/alternatives/) ## FAQs about Worldpay for Enterprise Overview ### Which roles and teams benefit most from Worldpay for Enterprise? Worldpay for Enterprise is most used by business owners, executives, and finance leaders who need reliable payment processing, transaction visibility, and revenue oversight. Operations managers and administrators use it to manage day-to-day billing workflows, while technical teams support integrations, system configuration, and smoother payment experiences across customer-facing channels. Answer based on 30 reviews Overview ### What company size and industries is Worldpay for Enterprise built for? Worldpay for Enterprise is built to make, take, or manage payments globally, serving mostly small businesses at 97%, with limited enterprise use at 3%. Its strongest reviewer presence is in Retail at 10%, followed by Computer & Network Security at 7% and Hospital & Health Care at 7%. Answer based on 30 reviews Features and Usability ### What are the key features of Worldpay for Enterprise? Worldpay for Enterprise offers payment processing across ACH payment processing, debit/credit card processing, in-person payments, mobile payments, and online payments. It also includes recurring/subscription billing and projections, covering transaction acceptance and ongoing billing needs for enterprise payment workflows. Pricing ### How much does it cost and what fees or limitations are included? Worldpay for Enterprise starts at £19/month for Gateway Standard, with Gateway Advanced at 45/month. Both plans include fast payouts, fraud prevention, PCI compliance, real-time data, and recurring billing. Reviewers describe it as inexpensive for individual owners, but some small businesses call it expensive and cite slow access to funds and support issues. Answer based on 11 reviews Getting Started and Support ### What training and onboarding options does Worldpay for Enterprise offer? Worldpay for Enterprise provides in-person training and documentation to help teams get started. In-person training supports guided instruction with a trainer, while documentation offers written materials for self-paced reference and step-by-step review of product information. Answer based on 1 reviews Getting Started and Support ### What customer support options does Worldpay for Enterprise offer, and how do users rate the experience? Worldpay for Enterprise offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. User experience with support is mixed: some describe polite, helpful assistance, but many report slow responses, limited availability, unresolved billing or account issues, inconsistent chat coverage, and agents lacking clear expertise. Answer based on 10 reviews ## Features AI summary Based on 17,640 B2B eCommerce Platform reviews Capterra data shows that buyers of Payment Processing software rank the following features as their top priorities: - **Data Security** (**58%** of reviewers rated this feature as critical) - **Online Payments** (**55%**) - **Mobile Access** (**53%**) Worldpay for Enterprise supports **Online Payments**, which helps businesses accept transactions through digital channels and serve customers across more touchpoints. However, it does not include **Data Security** or **Mobile Access** among these top buyer priorities. Instead, it offers other important features that reviewers also rate highly, including **Debit/Credit Card Processing** (**52%**) and **Mobile Payments** (**49%**), giving teams more ways to accept card-based and on-the-go transactions while helping businesses process payments efficiently and support customer convenience. Online Payments 3.7 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Accept and process online payment transactions Debit/Credit Card Processing 3.9 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Accept and process credit/debit card transactions Mobile Payments 3.9 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Clients can submit payments via mobile devices In-Person Payments 3.4 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Transactions that typically involve face-to-face interactions between the payer and the payee Recurring/Subscription Billing 4.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Automated process of charging customers at regular intervals for repeated access or use of a product or service ACH Payment Processing 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Worldpay for Enterprise 8 features ### All Features - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Debit/Credit Card Processing: Accept and process credit/debit card transactions - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Mobile Payments: Clients can submit payments via mobile devices - Online Payments: Accept and process online payment transactions - Payment Processing: Accept, record, and reconcile financial transactions - Projections: Estimate or forecast of a future scenario based on the study of present trends - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service --- Get Advice We can help you find the software with the features you need. Features 3.1 (30) 3.1 Based on 30 reviews ## Pricing Value for money 2.7 (23) [View pricing plan details](https://www.capterra.com/p/165694/Virtual-Terminal/pricing/) Gateway Standard £19.00 Flat Rate,Per Month It includes: - Fast Payouts - Fraud Prevention - Global Reach - PCI Compliance - Real-Time Data - Recurring Billing Gateway Advanced £45.00 Flat Rate,Per Month It includes: - Fast Payouts - Fraud Prevention - Global Reach - PCI Compliance - Real-Time Data - Recurring Billing Value for money 2.7 (23) 2.7 Based on 23 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.6 (26) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.6 (26) 2.6 Based on 26 reviews ## User reviews Overall rating 3.3 Based on 30 reviews Filter by rating 5(12) 4(5) 3(1) 2(5) 1(7) Mentioned topic Sorted by most recent KV Katherine V. Spa Manager Health, Wellness and Fitness ### "Not a great option!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 6, 2025 Overall - negative experience. I was thankful when we made the switch away from using this payment processing system. Pros I really did not love my time working with Worldpay. We eventually switced to a different payment processor - this switch was much needed. Cons Everything was complicated - refunds, researching transactions for clients, etc. Too many regulations and rules and different platforms to perform different functions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ZL Zoe L. Veterinary Assistant and Office Manager Veterinary ### "There are much better options than Worldpay" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 22, 2024 Worldpay has many issues with their technology and customer service. Their portal is not user friendly and finding statements or transactions is time consuming Pros It integrates to Covetrus Pulse without a widget or external window. Cons Customer service is the awful. Hold times are long and when you finally reach a representative the call quality is awful and they don’t speak or comprehend much English. Expect to be transferred and connected at least 6 times before getting your issue addressed. Switched from [Progress OpenEdge](https://www.capterra.com/p/241738/OpenEdge/) New software that OpenEdge did not integrate with. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Joseph S. Developer Computer & Network Security ### "#2 In the top 3 of all Payment Processors!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 5, 2024 Overall I would use them again. There were no negative experiences with regard to their technology and processing of payments. I'm excited to see the new features they are adding to their lineup. Pros Worldpay had the absolute lowest processing rates when compared to all other options. Their online platform was stable and functional. Cons The support was lacking. I could not understand the person on the phone due to heavy accent. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) [Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/) [Stripe](https://www.capterra.com/p/123889/Stripe/) [PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/) Reasons for choosing Worldpay for Enterprise We were already familiar with them because we had used them in the past. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DK Denise K. Directors Wholesale ### "Pay with world pay " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 September 5, 2024 I’ve used there card machines in my business for many years and always been treated well Pros Card machine is nice to use like a pad and settlement in your account quickly Cons Nothing to dislike about at all the product is excellent Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Caitlin B. Owner Construction ### "Avoid Worldpay" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 2, 2024 From day 1 setting up the swipe reader there was an issue. All of our payments were held for unknown reasons. Clients were lost, causing damages to the company. I highly recommend steering clear of worldpay. Pros I have no pros to give. this has been a horrible experience. Cons The swipe reader was not easy to setup. Worldpay does not have good communication. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Worldpay Fis system was recommended through our bank as they are a third party provider. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BG Benjamin G. Private Practice Administrator Medical Practice ### "Reliable and Easy to Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 June 18, 2024 Very reliable, easy to generate reports to extract payment information. We use it in the simplest form so can't comment on e-commerce, but if you just need a wake to take card payments remotely it works very well. Pros Very easy to take phone payments, just enter the relevant information and click send. Email confirmations also mean fewer customers phoning up to query payment progress. Cons Updating shopper emails if you are given an incorrect one can be finicky, but is very rare and doable if you know how to do it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PO Patrick O. Owner Automotive ### "Terrible company stay clear" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 21, 2024 Stressful and unpleasant not one thing done right. Gave them plenty time to resolve problems. Customer service of you can call it that just hang up the phone.money payed into wrong account. Company name incorrect. There company representative doesn't have a clue and is hopeless I'd like to see has he even the correct financial credentials. I will be following up with an investigation from ombudsman as I believe this company has poor performance and will not allow you to make an official complaint. Pros Nothing could not say a good thing about them. Most frustrating experience I ever had in business in the last 24 years Cons Everything was a shambles and unprofessional from the start. Incorrect billing. Poor customer service I wouldn't even call it that as it's not a service provided to the company. Very bad reps sent to set up would have rather given my information to a cocker spaniels than the person who set us up. Incorrect allocation of funds to the wrong account couldn't even get the company name right Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DC David C. Administration Mgr. Machinery ### "Not listening to the customer" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 May 7, 2024 I am not happy with the customer service I received from World Pay. the CSR's were polite enough. I was advised I "can't" track your package, which is idiocracy as they could take the initiative to open the UPS tracking app and advise me where my package was. I was advised I "can't" email you a shipping label to correct our shipping error. I am not sure Can't is in my vocabulary when it comes to taking care of a customer. It obviously is a word that World Pay embraces with taking care of their customers. Pros My machine went down after the first time used. Cons I used my machine one time. On my second attempt the machine became unrecognized.. which means you have to get a new machine. I contacted the number on the back of the machine. I spoke with the customer service person. I advised the CSR that my IT department had given me a machine that was originally assigned to another branch in our business. I gave the CSR the information about where it was originally assigned and where the equipment was installed. I went through some trouble shooting steps the CSR walked me through. I was advised that the machine had to be replaced. In the process of locating the equipment in World Pays system, I made it clear where the equipment was being used. We went over where to send the equipment in the end. I had not received the equipment after a couple of weeks. I followed up with the company asking where we were at in me getting the replacement equipment. I was given a tracking number by the World Pay CSR and while we were on the phone i tracked the package, because I was advised they did not do this. Which I thought was lacking in assisting me find the equipment. I discovered they sent the equipment to the wrong location. This is an example of the initial CSR not listening to the customer and inputting the correct information, so I might receive the equipment where it was needed. I advised the CSR that the simplest way to resolve my problem was to email me a shipping label and I would get it to the correct person so the equipment could be forwarded to where it was needed. I was advised that someone would contact me within 24-48 hours. I was contacted by the CSR within 30 minutes by telephone. To my surprise their resolution was for me to handle getting the machine to my location. The equipment with shipping I am sure would cost less than $10-15 dollars either sending it ground or USPS. I commented that I was not happy with that resolution. The mistake was not mine. Yet, I was tasked with correcting the issue. As a customer, I find the incompetence of documenting and forwarding the equipment to the wrong location unacceptable. Only to tell me it was my responsibility to correct their mistake in paying for the shipping. I find this an example of Terrible customer service, Especially for such a new customer. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Sharron C. Dentist Hospital & Health Care ### "Do Not Use" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 15, 2024 Terrible, absolute shambles of a company Pros Absolutely nothing. This is a complete disgrace of a company Cons Customer service is appalling. I’ve spent hours on the phone over the last 3 weeks. Today my card machine was terminated leaving my business without a card payment machine. They have taken payments over the past 3 weeks and not forwarded them. I now need to wait 10-15 days for the Due Diligence Team to review my case. Go elsewhere at all costs Reasons for choosing Worldpay for Enterprise Clydesdale Bank recommended Worldpay when I opened my business Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC Ryan C. Account Manager Computer Software ### "Great option for a payment processor for our mid-tier client" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 30, 2023 Pros Ease of integration and clear and concise documentation for set up has made this one of our go to recommendations for clients if they need a payment processor. Cons Sometimes the responses from their support team can be a bit slow. But that is rare. Otherwise there are not many issues we have had. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/165694/Virtual-Terminal/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [PayPal vs Worldpay for Enterprise](https://www.capterra.com/compare/165694-207944/Virtual-Terminal-vs-PayPal) [Venmo vs Worldpay for Enterprise](https://www.capterra.com/compare/165694-222572/Virtual-Terminal-vs-Venmo-)