Worldpay Payment Processing

5 / 5 12 reviews

Who Uses This Software?

Businesses of all size - In-person and eCommerce businesses


Average Ratings

12 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $9.95/month
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Worldpay
  • www.worldpay.com
  • Founded 1997
  • United States

About Worldpay Payment Processing

Use your computer, mobile or tablet and take payments over the phone and in person. WorldPay's virtual credit card terminal interface is quick and easy to access, with multiple card reader options and card-on-file support for future payments. Just log in to your account and enter the customer details, and start taking one-time or recurring payments. Accept credit card payments and mobile wallets in real-time anywhere, anytime without significant costs or resources required.


Worldpay Payment Processing Features

  • ACH Check Transactions
  • Debit Card Support
  • Gift Card Management
  • Online Payments
  • POS Transactions
  • Receipt Printing
  • Recurring Billing
  • Signature Capture

Worldpay Payment Processing Reviews Recently Reviewed!

I only have a few customers who pay by credit card so I use the app infrequently but I ifnd it quick

Nov 21, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This is the only merchant software that I have used so I don't have anything to compare it to. However, I do find that it is quick, reliable and easy to use.

Cons: For some reason the adaptable card reader will not fit my Samsung S7 Active phone so I have to manually enter the card information.

Overall: I am able to give my customers more options for payment for my services.

Vendor Response

by Worldpay on November 22, 2017

Thanks for your feedback. Glad to help your business grow!

good software, but hard to reach customer service

Nov 19, 2017
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: ease of use and setup. the portal is user friendly and reports are accurate. its never down. interface is good

Cons: customer service is something I would like them to improve upon. they are quick to setup but any questions that I have are hard to answer if I call their customer service

Vendor Response

by Worldpay on November 20, 2017

Thanks for your feedback Kanwarpal. For customer service, please send an email to customer.impact@worldpay.us with your merchant ID. Glad to help your business grow!

SO FAR SO GOOD COMPARING TO CHASE WE HAD BEFORE. THANK YOU

Nov 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: IT SEEMS IS EASY TO USE AND FASTER TO DO ALL TRANSACTIONS. NOT COMPLICATED LIKE OTHERS AND EASY TO TRAIN CASHIER ON IT.

Overall: FASTER TO USE, AND LEARN.

Vendor Response

by Worldpay on November 20, 2017

Thanks for your feedback Ray. Happy to help your business grow!

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Very simple process to get started and very responsive with questions.

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very simple process to get started and very responsive to questions.
Very reliable and easy to use. The reports are very well written.

Overall: Very simple process to get started, very responsive with questions and good informational reports from the data.

Vendor Response

by Worldpay on November 20, 2017

Thanks for your feedback Nancy. Glad to help your business grow!

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Worldpay is cost effective and easy to use!

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Transaction reports are easy to pull and I love the monthly reports. It is a very easy program to use.

Cons: We do have technicians in the field that have issues with input amounts on their tablets. That is our main gripe with this product.

Overall: Cost effective.

Vendor Response

by Worldpay on November 17, 2017

Thanks for your feedback Dawn. Glad yo help your business grow!

Customer Support walked me through the set-up process and it was easy to use and train others.

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our vendors at our Farmer's Market saw an increase in sales due to the POS being offered. We received our funds the next business day.

Overall: More vendors participating in our Farmer's Market because we can offer did way of payment

Vendor Response

by Worldpay on November 17, 2017

Thanks for your feedback Susan. Glad yo help your business grow!

The system works well most of the time, but has glitches.

Nov 16, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's pretty easy to use for our servers and managers. My contact person Matt Palenschatt is wonderful and always responds to my problems quickly and even on weekends!

Cons: That it has glitches, like sometimes it won't read chip credit cards, then if we use the swipe function if the swipe function and the customer disputes the card we get stuck with paying for the dispute even if it's bogus

Overall: Decent pricing, good customer reprensentative

Vendor Response

by Worldpay on November 17, 2017

Thanks for your feedback Linda!

We went with World Pay when we changed over to the Club Automation Online Booking System.

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Since it's kinda of 'build in' to the Club Automation system, we are happy with it. It's great to have the ability to take Credit Cards for all purchases and services.

Vendor Response

by Worldpay on October 24, 2017

Thanks for your feedback Loretta!

While I only use Worldpay pos seasonally, it meets our needs.

Oct 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and efficiency of return on money to our bank for card usage, since we have no electricity to run other pos systems..

Cons: While the software itself is efficient, the hardware must be charged weekly, even with very little use.

Overall: The opportunity to establish a new farmers market in a food desert where there were few amenities, thus giving customers access to healthy foods with the use of EBT/SNAP and/or credit/debit cards.

Vendor Response

by Worldpay on October 17, 2017

Thanks for your review. We value your feedback!

VERY user friendly

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Takes care of everything
Reports, payroll, items sold, etc. Have never had a problem with accuracy

Cons: Don't really have a con. Software does everything I need it to do. Don't really know of anything I would change.

Overall: Able to track fill sales and deposit amount with ease.
Ok to

Vendor Response

by Worldpay on August 16, 2017

Hi Teresa, glad you're enjoying our Mobile & Tablet POS solution!

Great customer service...

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is very easy to use and understand.
And it makes sense for someone that is not computer savy to navigate the software.

Vendor Response

by Worldpay on August 15, 2017

Hi Terri, Thank you for your positive feedback!

It works fine for what I need, but I don't need much.

Aug 10, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I can generate reports I need quickly to find the information that is important to running my business.

Cons: The software is a bit awkward to get into at first: finding the correct website if it isn't bookmarked, having to jump through a couple of hoops before just getting to the business at hand.

Overall: It is an easy and inexpensive option for me as an individual business owner.

Vendor Response

by Worldpay on August 10, 2017

Hi Kelly, Thank you for your positive feedback!