# Pikmykid Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Pikmykid the right School Management solution for you? Explore 162 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/165709/PikMyKid/reviews --- Pikmykid 4.7 (162) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Pikmykid Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews DV D.J. V DeanEducation Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Overall, PikMyKid is a reliable and effective platform that significantly improves dismissal procedures. While there are minor areas to refine, it delivers strong performance where it matters most: safety, organization, and ease of daily use.“ March 25, 2026 RS Rebecca S Office ManagerChild Day Care Services, 10,001+ employeesUsed the software for: More than 2 years. “I can usually guide them through a workaround for this issue, but it is a multi-step process and inconvenient during pick-up.“ February 26, 2025 RS Rebecca S Office ManagerChild Day Care Services, 10,001+ employeesUsed the software for: More than 2 years. “It gives us a reliable platform that we can completely control to help manage the dismissal of the 534 birth through 5-year-old children we serve.“ February 26, 2025 JP Jessica P Assistant PrincipalPrimary/Secondary Education, 51 - 200 employeesUsed the software for: More than 2 years. “Occasionally poor internet or technology issues create challenges during dimissal, but that has been infrequent.“ October 14, 2024 ES Emily S Office Manager and Transportation CoordinatorPrimary/Secondary Education, 11 - 50 employeesUsed the software for: 1-2 years. “It has eased stress for me, been user-friendly for families, and has ultimately saved the school man-hours which translates to dollars.“ April 23, 2026 JP Janine P DirectorHigher Education, 51 - 200 employeesUsed the software for: 1-2 years. “Parents seem to struggle using the app. “ October 4, 2024 AG Allison G Operations ManagerEducation Management, 51 - 200 employeesUsed the software for: More than 2 years. “I love that if I have any issues, their support team has fast response times and help in a timely matter.“ March 23, 2026 MC Matthew C Assistant PrincipalEducation Management, 51 - 200 employeesUsed the software for: 1-2 years. “We were having software issues with our last dismissal enhancement system provider.“ October 16, 2023 ## Showing most helpful reviews Showing 1-25 of 162 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jennifer B. Director of Technology and Assessment Education Management Used the software for: 2+ years ### "we love Pikmykid! " March 25, 2026 5.0 We have been using it for a few years and really love the products we purchase but mostly love the quick support that they provide. Pros We have been using Pikmykid for student dismissal for a few years and love how easy it is to use and how quickly we can contact Pikmykid for great support in the moment. We have recently expanded our purchases with them to include visitor management and attendance and could not be happier with the product for student management! Pikmykid provides a great value for our budget! Cons We would love it if they integrated with our SIS, schooltool with more ease, especially with attendance. Switched from [Raptor VisitorSafe](https://www.capterra.com/p/111900/Raptor-vSoft/) Raptor's customer support was essentially non-existent and very hard to work with Review Source JW Joelle W. Principal Primary/Secondary Education Used the software for: 2+ years ### "Principal, Manor Intermediate School" October 15, 2024 5.0 I have been very happy with this product. PikMyKid has increased our safety and efficiency during dismissal. Pros PikMyKid has not only decreased the overall amount of time our dismissal team spends on getting our students safely to cars, it has increased our accuracy in dismissal plan communication. Our dismissal time prior to PikMyKid was about 23 minutes, this includes classroom communication, organization of a dismissal room and walking students out to cars or signing parents into the building. Our current, daily time averages 12 mins. in total. Cons This program does have a fairly step learning curve for both parents and the dismissal team. It requires a significant investment in WiFi by the district as well. Alternatives considered [SchoolPass](https://www.capterra.com/p/181526/SchoolPass/) Reason for choosing Pikmykid I liked the customer service better. The rep. was timely in returning my emails and scheduled a zoom demo right away. Review Source KS Katie S. Assistant Principal Education Management Used the software for: 6-12 months ### "Pikmykid" January 31, 2021 3.0 Pros Pikmykid app has streamlined our parent pick up system during a pandemic. We needed a safe and reliable way to get students to their parents/guardians quickly because of the large number of students being picked up in the short time. I am thankful we have this program in place. Cons The software doesn't constantly link with our opperating system and so we have to manually enter new students. I think it would also be easier for the system to already have the next student number in place so that we don't have keep track of the next students number. Review Source AG Allison G. Operations Manager Education Management Used the software for: 2+ years ### "Operations Manager" March 23, 2026 5.0 We have been using PikMyKid for over 3 years. We have enjoyed our experience. I love that if I have any issues, their support team has fast response times and help in a timely matter. Pros I love how seamlessly we were able to incorporate it into our dismissal. Parents love the real time bus departures, and it makes for a much smoother and calmer dismissal. Cons We don't utilize everything that PikMyKid has to offer such as, syncing absent students, we do that manually. The process to have our systems link and set up always seem complicated when I do reach out. Review Source Response from Pikmykid March 24, 2026 Thank you for sharing your experience with our dismissal tools. Our team also prides itself on our support and relationships with school leadership like you! Our team would be happy to discuss your integration options with you again-- there may be new options available depending on your SIS for the upcoming school year. We are constantly expanding our integration options and have direct connections, as well as SFTP for flexibility. KR Katie R. Teacher Education Management Used the software for: 2+ years ### "Works Amazing!" October 4, 2024 5.0 Fantastic! It has made dismissal so much smoother and easier for our teachers to keep track of dismissal changes. Pros It has sped up dismissal time 40 minutes to less than 10 mins for almost 500 students. Cons That parents who have not changed their child to car line can still be manually added to car line with no pop up letting the person outside know that child wasn't scheduled for pick up. Alternatives considered [FetchKids](https://www.capterra.com/p/253267/FetchKids/) Reason for choosing Pikmykid I thought it would work best for our school, I liked the teacher side of the program. Review Source ES Emily S. Office Manager and Transportation Coordinator Primary/Secondary Education Used the software for: 1-2 years ### "Office Manager and Transportation Coordinator" April 23, 2026 4.0 PikmyKid has been a game-changer for my school. It has eased stress for me, been user-friendly for families, and has ultimately saved the school man-hours which translates to dollars. Pros I am so thankful for the automated format of the dismissal process. I used to be the person that kept track of all the changes and schedules. The system has saved me 15 to 20 hours a week. The weight has been lifted that the onus for student schedule changes is on the parents, not on me. Additionally, having this system in place was crucial as I had a medical emergency last school year and was out of work for over a month. The system allowed my co-workers to continue operations smoothly in my absence and I didn't have to worry about the dismissal process during my recovery. Thirdly, I really like that it integrates with our SIS. Cons There are some sub-level functions that could be more user-friendly, but on the whole that is a minimal complaint. Review Source DV D.J. V. Dean Education Management Used the software for: 2+ years ### "Efficient and User-Friendly Dismissal Platform" March 25, 2026 5.0 Overall, PikMyKid is a reliable and effective platform that significantly improves dismissal procedures. While there are minor areas to refine, it delivers strong performance where it matters most: safety, organization, and ease of daily use. Pros PikMyKid stands out for its ease of use, offering a clean, intuitive interface that both staff and families can quickly adopt. The dismissal process is highly efficient, helping our school organize pickup smoothly while reducing congestion and confusion. Its student management system is also a strong asset, enabling accurate tracking and clear, real-time communication between school staff and guardians. Cons There are a few areas for improvements, including occasional app lag and delayed notifications, particularly during peak dismissal times. Additionally, more customization options for different school needs would enhance flexibility and user experience. Review Source RS Rebecca S. Office Manager Child Day Care Services Used the software for: 2+ years ### "Pick Up Time Is Not A Hassle with Pikmykid" February 26, 2025 5.0 Our childcare center is very satisfied with Pikmykid, and it has made a significant difference in managing large numbers of children. Pros It gives us a reliable platform that we can completely control to help manage the dismissal of the 534 birth through 5-year-old children we serve. It is also a reliable platform for parents to delegate alternative pick-up guardians for their children. Cons Our parents have had intermittent issues with their apps randomly not allowing them to log in. I can usually guide them through a workaround for this issue, but it is a multi-step process and inconvenient during pick-up. Review Source PF Patricia F. Principal Education Management Used the software for: 1-2 years ### "Pik My Kid : wonderful!!" April 1, 2025 5.0 Our overall experience has been very good. Our school and parents are happy with the way the program operates for the safety of our school children and staff. Pros It allows our families to safely identify they are at school and who they are picking up. Our staff is able to identify each car for each child. Cons Sometimes, there are glitches to the program but they are few and far between. Alternatives considered [Raptor](https://www.capterra.com/p/206344/Raptor/) Reason for choosing Pikmykid The ease of the program as well as the cost. Review Source JP Jessica P. Assistant Principal Primary/Secondary Education Used the software for: 2+ years ### "Pikmykid Offers a Peaceful and Organized Dismissal Process" October 14, 2024 5.0 Our experience with Pikmykid has been overwhelmingly positive. Both the customer support and the dashboard are helpful and responsive, often updating to offer new features to meet the changing needs of our school. We use the dismissal system and the hall pass system at our school. Pros Pikmykid allows all of our students to stay in their classroom with their teacher until their ride has arrived at school. Previously we moved students to two holding areas during dismissal, which meant ending the instructional day earlier for the transition and created behavior management issues with large numbers of students waiting in the same space for up to 30 minutes until a ride arrived. As a lottery based enrollment school, the large majority of our almost 700 students are car riders. Pikmykid transformed our dismissal and our days end in a more peaceful and organized manner as students dismiss from their classrooms each afternoon. Cons Occasionally poor internet or technology issues create challenges during dimissal, but that has been infrequent. Review Source JP Janine P. Director Higher Education Used the software for: 1-2 years ### "Why I can't live without Pikmykid!" October 4, 2024 5.0 My overall experience with Pikmykid is extremely positive. It's actually an absolute necessity when you are dismissing 100 kids daily. Pros I like the fact it's reliable and easy to use. This helps keep the kids safe. I also really like all the reports I can generate to help with record keeping. Cons Parents seem to struggle using the app. I'm not sure why. Review Source AG Andrea G. Owner Primary/Secondary Education Used the software for: 2+ years ### "A+ product for arrival and dismissal" October 21, 2023 5.0 We are a summer camp and use PikMyKid as the main tool for arrival and dismissal of students, ensuring that every camper gets to where they are supposed to be at the end of the day and that only authorized people can pick-up. We have used it for four years now and are very happy with the product and customer service. Because the product is designed for schools and other year-round programs, we had to do a little tweaking to integrate into a short-term program (our campers change weekly), but the folks at PikMyKid were very helpful and made the whole thing pain-free. Pros \- Amazing customer service.- Product is well thought out and tested. It has all the features needed to ensure an easy and safe arrival and dismissal. At the same time, it doesn't have a thousand different features which detract from the main purpose and aren't really needed. -Ensures a safe dismissal-- kids only go home with folks who they are supposed to. - Easy to use and implement. PMK provides thorough training and has lots of resources available. The product is also easy to test and practice with on your own and with your staff. - Our parents love it. Anytime you have to change procedures with parents, there is prone to be backlash. The fact that PMK is an easy to use app and is straight forward, the majority of parents love it and didn't complain about the implementation. Cons \- When on the "dispatch" screen, you have to keep it up and actively monitoring because there is currently no chime or notification to let you know that a parent has arrived. Probably not an issue for schools that have a set dismissal time, but when you have a window (ie. aftercare, 3:30-5:30), it would be helpful to have a chime or noise so that you didn't have to literally be sitting at the screen.-Like anything, there are certain limitations to the interface and design. That's expected. Reason for choosing Pikmykid I can't even remember the other companies name, but they were brand new and their product was still in testing-- not all features fully functional. We wanted a product that was more established and tested. Over the years we've been introduced to other products, but again, stuck with PikMyKid. PikMyKid has the features we need and use. It's pointless to move to another product just because it has a lot more features if you aren't going to use those features. PikMyKid has the basics we need and want. Review Source LD Liam D. Elementary Principal Education Management Used the software for: 2+ years ### "Seamless School Dismissal" October 10, 2023 5.0 PikMyKid has been a welcomed addition to our end of day routine. I was tasked with implementing a dismissal program my first year as an administrator, as the current format saw too many student near misses in the parking lot. PikMyKid has helped create a clear routine and procedure for dismissal that is easy to follow and also places ownership back on the families as well. Parents are responsible for delegating or updating their child's dismissal mode, if the parent does not update the mode, we will send the student on their designate mode of transportation so that we are able to facilitate a smooth process. This has helped speed up dismissal as well as time is not lost searching for a student. Pros We appreciate how the system flows for our dismissal at the end of the day. We are able to quickly get students out the door, in their vehicles or on school busses. The car line has been integral to the success of our implementation. Cons When parents that have the app are within our established radius of school, they are still not auto-announcing that they are at school, so we have to manually enter in the student car tag numbers. Review Source DR Danielle R. Assistant Principal Education Management Used the software for: 6-12 months ### "Perfect dismissal management solution" October 17, 2023 5.0 Our experiences with PikMyKid have been amazing! Onboarding and customer service has been SPECTACULAR! They are literally an email away when any questions arise. The system is great for keeping dismissal running quickly and smoothly! Pros \- Ease of use- Straightforward system- Customer service A+++++++- Parent-facing tech support capabilities- Easy tracking of students for dismissal- Easy integration with PowerSchool Cons \- No school-facing app; there's a parent app but you need to go to the website as the school. It would be great if an app was created/added for dismissal on the school management side.- All or nothing with some features - it would be great to be able to turn on certain features or have an easier checks and balances system if you turn on certain options for bus changing; etc. Reason for choosing Pikmykid Customer service was absolutely amazing!! Review Source TH Tim H. Assistant Principal Education Management Used the software for: Less than 6 months ### "PikMyKid from a school with 1000 students" January 10, 2022 5.0 Overall, PMK has been amazing to work with. Any issue that I have had on a parent's end has been resolved in less than 15 minutes via e-mail and less than 5 if I've had to call PMK. They have called or e-mailed multiple times to check in and see how our transition has gone. (going from 4 elementary's to 1) From a tech support side, they have been super easy to deal with and very easy to get a hold of. Pros I like the number of features it has. While currently we are basically just using the after-school dismissal system, there are other features that we would like to implement as well full time if we can get parents to download the system. Cons I wish there was a way to link siblings together and not have to manually enter each one by number. There may be a way to do this, but I am unaware of it. Reason for choosing Pikmykid Cost and the warranty of Car Rider Pro. For School Pass it was the fact that PMK would get back to me with answers to my questions a lot faster. It wasnt until after I told SchoolPass I chose PMK that they started emailing me almost daily. Review Source MB Monica B. Head of School Primary/Secondary Education Used the software for: 2+ years ### "PikMyKid" October 16, 2023 5.0 PikMyKid has completely changed the pick up process at our school. We are able to function more effectively and efficiently. Pros PikMyKid is an easy to use product that facilitates the management of students on campus. It enables safety and security of students and streamlines the pick up process. Cons Despite ease of use, older adults are hesitant to use it. Review Source JM John M. Director of Technology & Communications Education Management Used the software for: 2+ years ### "Awesome Solution!" September 20, 2019 4.0 PikMyKid has significantly improved our dismissal process. In the past, we used a custom-written Windows-based application to run dismissal, and it was definitely showing its age. PikMyKid has dramatically improved this for both buildings with its responsive, web-based dismissal management solution. Pros PikMyKid is very easy to use for teachers, administrators, and parents alike. It ensures dismissal is both efficient and safe. It also saves our staff time not having to deal with dismissal notes and random changes. Cons Their ability to integrate with other products like Student Information Systems is limited, and updating data in their system can be cumbersome. Review Source Response from Pikmykid October 8, 2019 John, Thank you so much for taking the time to review PikMyKid. We greatly appreciate it. You acknowledged "It also saves our staff time not having to deal with dismissal notes and random changes." We love hearing that PikMyKid assists the staff's daily duties. Thank you for the constructive feedback. We are always working to improve our systems and agree integrating student data can be a struggle. Take note, we are always using this feedback to make our system better for our schools. Thank you again, The PikMyKid Team CM Chelsea M. Director of Operations Used the software for: 2+ years ### "PikMyKid has gotten much better and easier to use over time" July 19, 2018 4.0 Pros It's very comprehensive. If all stakeholders are on board and using it appropriately, it's possible to know the dismissal plans/whereabouts of each and every student within about 7 seconds. Cons There are a lot of small things that make PMK less user-friendly than we would like. You have to take absent students out of the system one-by-one, you need to log out and in each day in order to have updated dismissal plans (some teachers have a hard time with this), and it took a long time to get enough buy-in with all of our stakeholders for it to truly be effective. Review Source Response from Pikmykid October 8, 2019 Chelsea, Thank you so much for taking the time to review PikMyKid. We greatly appreciate it. We are thrilled to see you point out how well it works, especially if all of the stakeholders are on board and using it appropriately. This is crucial to implementing a new safety system. We appreciate you pointing out PikMyKid improving over time, we take criticism and feedback very seriously. We want our schools to have the best safety system in place for their students. Per the multiple similar feedback requests, we have updated the system to allow bulk selections. We hope this has helped resolve a few of these issues for you. Thank you again, The PikMyKid Team DD Dana D. IT Director Education Management Used the software for: Less than 6 months ### "Car line magic" December 1, 2021 4.0 PikMyKid has already helped us shave time off our daily carline and we hope that we can trim it down even further. Teachers can project the carline queue onto screens in their room, so students can begin packing up before their name is called. Pros We love that parents are able to use the app to mark students absent or to delegate their pickup to someone else. When parents mark their child absent in the app, we can skip the phone call when reconciling attendance. We have also made use of the messaging capabilities to let parents know when athletic practice had to be cancelled for some reason or other. Cons I wish there was an easy way to add a kid to a parent or drive who has already announced themselves. Sometimes we get last minute calls from parents who have missed the delegation cut off and it would be easier to just add a kid or kids to a specific student, rather than deleting someone already announced so that I can look them up and add them back with their carpool rider. Review Source RA Rana A. Enrollment and Customer Service Manager Education Management Used the software for: 1-2 years ### "Our school loves PikMyKid! " July 17, 2021 5.0 PikMyKid has helped us keep our students safe. Before we had the system our students would wait outside for parent pickup. We are in Arizona so temperatures can reach over 110 degrees which is dangerous for anyone to be outside. There was also much chaos during driveline. Now, our students and staff stay indoors during driveline and parents don't need to get out of their cars. They just announce they have arrived and their child is sent to them. Our stakeholders love it and so do we! Pros The implementation team and support team has been wonderful. The've been with us every step of the way through implementation and beyond! Huge shout out to \[SENSITIVE CONTENT\], and the rest of the team! Cons We didn't have any dislikes for the system. The only thing that comes to mind is manually updating staff when using an API. But that being said, it is a pretty simple process to do so. Review Source HP Hannah P. Principal, Lower School Education Management Used the software for: Less than 6 months ### "Efficient and easy to use!" February 4, 2021 5.0 PikMyKid has allowed us to streamline our dismissal process. We need fewer people to help supervise the students outside since we have fewer students waiting at one time. In addition, the app has cut out all the phone calls in the afternoon, freeing up our office staff to tend to other matters. Pros Launching PikMyKid was very easy to do. Our parents love the efficiency and only having students who are "announced" outside in the carpool line means we need less supervision during carpool time. We used to get lots of phone calls at the end of the day with parents changing their afternoon schedule and our office staff having to send messages to the classrooms, making dismissal time quite busy. We no longer get phone calls! Parents simply change their schedule on their app and the teacher is able to direct the students to the proper dismissal area, cutting out all the back and forth communication. Especially this year, with COVID, we are able to stagger our dismissal to keep the cohorts separate and it has helped us tremendously with our ability to open school, in-person. Cons I can't think of anything negative about the software/program. Reason for choosing Pikmykid We chose PMK for its ability to customize. You can use the simple basic functions of just carpool or add all the afterschool activities and even use it as a sign-in/out tool. The flexibility and the ease of use are the reasons for choosing this, and we are very happy with it. Review Source MS Miriam S. Clerk Education Management Used the software for: 2+ years ### "Product Review" September 30, 2019 5.0 Using Pikmykid has drastically cut down on the phone calls to change transportation. We are able to manage our students transportation much more efficiently. Pros It is easy to navigate. Customer service is absolutely the Best! Cons You could look at families/siblings, not always just an individual. Not all buses, daycares, etc.. were listed under afterschool. Parents get confused. Reason for choosing Pikmykid Customer service they supply Safety Easy to use/operate Review Source Response from Pikmykid October 8, 2019 Miriam, Thank you so much for taking the time to review PikMyKid. We greatly appreciate it. Our customer service team is so appreciative of your glowing review! They truly care about our schools. We understand, we will note this type of grouping and will work towards finding a solution for you. Thank you again, The PikMyKid Team AW Aaron W. IT Director Education Management Used the software for: 1-2 years ### "Works Great!" August 23, 2017 5.0 Peace of mind. We now know exactly where our students are. Communication is better, and interrupting the classroom with change of dismissal for individual students is a thing of the past. Pros The software does exactly what it says it will. I can use this software with confidence that everything will just work. Notifications are huge for us! Parents are now consistently kept in the loop. Cons I wish the parents could have a web portal as well instead of forcing them to use an app. Also, you need to make sure you have good wifi outside for checking parents in. Once that is done, you are all set! Review Source Response from Pikmykid October 2, 2019 Hey there Aaron, Thank you so much for taking the time to review PikMyKid. We greatly appreciate it. Thank you for pointing out that "The software does exactly what it says it will". We work hard to stay loyal and true to all that we market to consumers. In regards to parents having a dashboard, we will discuss and work it into our next survey of improvements with our schools. And yes, good wifi is a must. Which we can now help with depending on the school's wifi structure. "Peace of mind" is what we strive for. Thank you, Aaron, The PikMyKid team MC Michelle C. Student Information Coordinator Education Management Used the software for: 2+ years ### "Use of Product" March 25, 2022 5.0 Pros Very user friendly, helps keep track of how students are going home on a daily basis. Allows me to remove students who are absent or left early just for a particular day so that those doing dismissal can focus solely on the students that are in the school. Cons Personally I have not found anything that I have been discouraged about. Review Source ML Misha L. Operations Manager Education Management Used the software for: 6-12 months ### "Usage Reflection" October 11, 2023 4.0 Pros Parents have the ability to make changes on their own. Cons Sometimes, if there are siblings, you have to dismiss both at once. It's hard to find the setting that is triggering an issue you may encounter Review Source