---
title: "Hubdoc Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Hubdoc Software - reviews, pricing plans, popular comparisons to other Bookkeeper products and more."
source_url: "https://www.capterra.com/p/165724/Hubdoc/"
page_type: "product"
language: "en"
---

# 

 Hubdoc Software Review 2026: Features, Integrations, Pros & Cons

Last updated on February 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Hubdoc

## What is Hubdoc?

Data extraction solution that helps businesses extract information from invoices, receipts, emails to store in a centralized hub.

## What is Hubdoc used for?

[Bookkeeper](https://www.capterra.com/bookkeeper-software/)[Document Management](https://www.capterra.com/document-management-software/)[Data Extraction](https://www.capterra.com/data-extraction-software/)

Top alternative

Featured

Overall rating

Based on 92 user reviews

Reviews sentiment

Positive

78%

Neutral

14%

Negative

8%

Starting price

$12

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Hubdoc?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.xero.com&name=Hubdoc)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Hubdoc

4.2 (92)

VS.

[4.7 (9,425)](https://www.capterra.com/p/121506/Docusign/reviews/)

Starting Price

$12

Flat Rate, Per Month

Starting Price

$15

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (90)

Ease Of Use

4.7 (29,034)

Value For Money

4.1 (73)

Value For Money

4.5 (20,596)

Customer Service

3.8 (69)

Customer Service

4.5 (18,627)

## Hubdoc alternatives

[4.5 (286)](https://www.capterra.com/p/150647/Canopy-Tax/reviews/)

Starting price

$22.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.7 (4,246)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/)

Starting price

$19.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (341)](https://www.capterra.com/p/18931/CosmoLex/reviews/)

Starting price

$119.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

[4.7 (29,111)](https://www.capterra.com/p/160756/Google-Docs/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/160756/Google-Docs/)

[View all alternatives](https://www.capterra.com/p/165724/Hubdoc/alternatives/)

## FAQs about Hubdoc

Overview

### Which roles and teams benefit most from Hubdoc?

Hubdoc is most used by accountants, bookkeepers, and finance teams that need to capture receipts, extract bill data, and keep records organized for faster reconciliation. Business owners, executives, and operations managers benefit from streamlined document collection, reduced manual entry, and better visibility into payables, expenses, and bookkeeping workflows.

Answer based on 88 reviews

Overview

### What company size and industries is Hubdoc built for?

Hubdoc is designed for businesses of all sizes, but it is used mostly by small businesses at 94% and most often in Accounting at 48%. Smaller shares come from Entertainment and Marketing and Advertising at 5% each. It is commonly used by bookkeepers to extract and categorize bill and document data.

Answer based on 92 reviews

Features and Usability

### What are the key features of Hubdoc?

Hubdoc includes core document capture and receipt management, plus automatic fetching of bank statements, bills, and invoices from connected accounts. Differentiator features include OCR-based data extraction, document storage and retrieval, mobile receipt uploads, and accounting integration with QuickBooks Online and Xero for bookkeeping and invoice publishing.

Answer based on 34 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Hubdoc starts at $12 per month for the Basic plan, and it includes a free 30-day trial with no credit card required. The plan offers unlimited usage, tech support, multiple collaborators, and syncing to Xero and QuickBooks Online. Reviewers call it very affordable and easy to set up.

Answer based on 3 reviews

Integrations

### Which third-party tools and platforms does Hubdoc integrate with?

Hubdoc integrates with Xero and QuickBooks Online most often in reviewer feedback, with users citing direct syncing of invoices, bills, receipts, and attachments into those accounting systems. Official catalog listings also show connections to BILL Accounts Payable & Receivable and Box, covering bookkeeping, payments, and document storage workflows.

Answer based on 33 reviews

Getting Started and Support

### What training and onboarding options does Hubdoc offer?

Hubdoc provides video tutorials for teams getting started with the product. Videos support self-paced learning and can be used to review setup steps and core features as needed.

Answer based on 7 reviews

Getting Started and Support

### What customer support options does Hubdoc offer?

Hubdoc offers FAQ/Forum, Knowledge Base, Phone Support, and Chat. Reviewers describe support as helpful and quick to respond at times, especially with setup and fixes, but some also report weak follow-up and unresolved tickets when sync or connection issues persist.

Answer based on 8 reviews

Features and Usability

### How well does Hubdoc handle receipt management?

Hubdoc makes receipt capture and storage easy for accountants, bookkeepers, and small business teams. It supports mobile photo uploads, email forwarding, document filing, and accounting syncs that cut manual entry. Some users still run into OCR errors, missing uploads, limited tagging, or trouble matching receipts to specific cards or employees.

Answer based on 34 reviews

Features and Usability

### How well does Hubdoc work for bank statements?

Hubdoc helps accounting firms and bookkeepers collect bank and credit card statements in one place, which reduces manual downloads. It also pulls some supplier bills and check images for reconciliation. Many users like the time savings, but bank compatibility, broken feeds, reconnect issues, and inconsistent syncing create ongoing frustration for some teams.

Answer based on 31 reviews

## Features

AI summary

Based on 2,443 Bookkeeper reviews

Capterra reviewers highlight these as the features buyers value most when choosing bookkeeper software:

-   **Accounting** (**66%** of reviewers rated this feature as critical)
-   **Income & Balance Sheet** (**56%**)
-   **Invoice Processing** (**59%**)

Hubdoc supports **Accounting** and **Income & Balance Sheet**, giving businesses a way to manage core financial records and review overall financial performance in one place. However, it does not offer **Invoice Processing**. Instead, it provides other important features that reviewers also rate highly, including **Expense Tracking** (**55%**) and **General Ledger** (**56%**), which help teams monitor spending, keep records organized, and maintain accurate books for reporting and decision-making.

Accounting

4.0 (3)

133.33% of 3 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Document Storage

4.3 (25)

64.00% of 25 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Data Import/Export

4.4 (16)

68.75% of 16 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Billing & Invoicing

4.5 (11)

90.91% of 11 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Mobile Access

4.7 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Pricing Extraction

4.2 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Extract phone numbers from multiple data sources

Hubdoc 18 features

### All Features
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Auto Extraction: Automatically capture data from documents, records, or other online sources
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Data Aggregation and Publishing: Assemble data from multiple sources
- Data Import/Export: Import and export data to and from software applications
- Document Capture: Scan, move or upload electronic files within the software's repository
- Document Extraction: Extract documents and document data from data sources
- Document Storage: Store and organize documents in a centralized system
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- Full Text Search: Search for specific words or phrases within a document or database
- Image Extraction: Extract images and image data from multiple data sources
- Mobile Access: Access software remotely via mobile devices
- Pricing Extraction: Extract phone numbers from multiple data sources
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Spend Management: Track the amount of money spent on a certain product or with a certain supplier
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

---

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Features

3.8 (90)

3.8

Based on 90 reviews

## Pricing

Value for money

4.1 (73)

Free Trial

[View pricing plan details](https://www.capterra.com/p/165724/Hubdoc/pricing/)

Basic

$12.00

Flat Rate,Per Month

It includes:

-   Automatically Extracts Key Data From Bills/Statements/Invoices/Receipts
-   Capture Bills and Receipts
-   Easy Backup
-   Multiple Collaborators
-   Seamless Syncing to Xero and Quickbooks Online
-   Tech Support
-   Unlimited Usage

Value for money

4.1 (73)

4.1

Based on 73 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Box](https://www.capterra.com/p/148766/Box/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

BILL Accounts Payable & Receivable](https://www.capterra.com/p/166559/BILL/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.8 (69)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.8 (69)

3.8

Based on 69 reviews

## User reviews

Overall rating

4.2

Based on 92 reviews

Filter by rating

5(45)

4(27)

3(13)

2(3)

1(4)

Mentioned topic

Sorted by most recent

Karen G.

Administration Manager

Information Technology and Services

### "Streamlining document sharing must have"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 7, 2025

Hub Doc makes it so easy to keep track of essential documents. Prior to this Receipts got lost so unable to verify correct amounts for accounting purposes, on that line being able to link directly into the accounting programme used means less margin of error. The ease of sharing documents with a few steps makes life so easy and timely.

Pros

Ease of Use, document management and file sharing, lessens the need to keep paper receipts. Makes keeping track of documents easier.

Cons

Sometimes customer service unavailable, but that is more to do with time zones than a fault of Hub Doc.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Coordinator

Entertainment

### "Hubdoc receipts "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 23, 2025

Hubdoc makes receipt reconcilling and invoice processing much easier when updating cost mangers and cost reports.

Pros

Ease of data extraction when processing receipts and invoices, removed the tedium of data entry for dates/addresses or references and amounts.

Cons

I find adding new contact or suplier inneffiecient. Firstly by adding new rather than just inputting, and then doing again when publishing, ideally this could be extracted from the receipt or invoice. And I user has to input it manually, then it should be able to be done without the extra step of having to select the the add new button.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LR

Lisa R.

Office manager

Utilities

### "Hubdoc review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 9, 2025

This makes it much easier for our accountant to manage the books and spending. We use Hubdoc with the Xero app for accounting.

Pros

easy to use, the employees can use the app vs. sending me all their receipts to upload, major time saver

Cons

nothing, I have not had any issues with Hubdoc, we use this with the Xero app for the accountant, no problems

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Susie S.

Manager

Accounting

### "Hubdoc Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

June 5, 2025

It works well as a basic online filing cabinet and keeps documents organized. It would be better if it go back to the way it was.

Pros

It creates the folders for your documents and it extracts statements to csv files. The simplicity of the platform.

Cons

Hubdoc has changed since it stopped the fetching. Originally it was able to fetch bank statements. Searches are complex and do not always find the document. Some navigation difficulties within folders.

Alternatives considered

[Dext](https://www.capterra.com/p/160189/Dext/)

Reasons for choosing Hubdoc

Needed simple features at the time. The dashboard and ease of use for the client. Easy to implement

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FM

Fiona M.

Business Manager

Construction

### "Hubdoc is a Game Changer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 29, 2025

Overall I think Hubdoc is a great system and really saves us from chasing receipts or trying to reconcile payments manually.

Pros

Love the way Hubdoc makes it easy to keep track of multiple receipts from multiple staff members using company credit or debit cards.

Cons

It can sometimes be slow processing images and can fail which is annoying but not a deal breaker for our team

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BW

Bevan W.

Sales, Accounts

Construction

### "Streamlines workflow and saves time"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 22, 2025

I have used Hubdoc a lot. It streamlines my workflow and saves me time, and makes it easier to create a digital copy of invoices/receipts and then get them reconciled in Xero.

Pros

Hubdoc saves a lot of time with scanning receipts and invoices and getting them into Xero. It also means I have a digital copy of all my paperwork as a backup.

Cons

Occasionally, an email sent to Hubdoc doesn't make it or doesn't load correctly. Usually this seems to be how the email was formatted by the original sender.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SD

Sebastian D.

Senior Finance Officer

Accounting

### "Hubdoc Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

April 4, 2025

Pros

The integration it has with Xero is very useful being able to pick up information from the invoices.

Cons

I haven't had any major issues since using Hubdoc.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

MARIA M.

Operations Manager

Sports

### "Since Xero started two factor authentication hubdoc is unworkable"

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

2/10

February 9, 2024

The love affair is over for me. To get into the app, I have to login (re-enter email and password) and switch screens to the authenticator app, to authenticate every time I open the app. Then it acts slow & buggy. e.g. I have gone into the app today and it's taken the time of writing this review for the app to become responsive enough for me to photograph the first invoice.

Pros

Initially hubdoc was like a miracle. I could easily snap pics on invoices and the integration with Xero was seamless.

Cons

Unfortunately now, to get into the app, I have to login and switch screens to the authenticator app, to authenticate every time I open the app. Then it acts slow & buggy. e.g. I have gone into the app today and it's taken the time of writing this review for the app to become responsive enough for me to photograph the first invoice.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CM

Chris M.

Bookkeeper

Accounting

### "Easy Program go use"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

January 2, 2024

Use Hubdocs with multiple clients. Easy to use, integrated with QBO and multiple other programs. Nice to have everything in one place

Pros

The ease to upload documents and integrations with QBO

Cons

Don't really have any issues with it at all

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Jodi B.

Administration Manager

Commercial Real Estate

### "Makes bookkeeping more efficient "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

December 14, 2023

Pros

I love that Hubdoc makes bookkeeping more efficient. A great time saver that accurately imports data into our accounting system.

Cons

It took a little while to get the hang of using it regularly, but I think that is just the learning curve of implementing a new system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/165724/Hubdoc/reviews/)

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Popular comparisons

[Google Docs vs Hubdoc](https://www.capterra.com/compare/160756-165724/Google-Docs-vs-Hubdoc)