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Hubdoc

Hubdoc

4.1 (86)
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What is Hubdoc?

Data extraction solution that helps businesses extract information from invoices, receipts, emails to store in a centralized hub.

Do you work for Xero?Manage this profile page
Hubdoc accounting integrations
Hubdoc accounts screen
Hubdoc iOS all documents

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How much is Hubdoc?

Starting From:
$12 Per Month
Pricing Model: Flat Rate
  • Yes, has free trial
  • No free version
Pricing Details (Provided by Vendor):
Free 14-day trial (no credit card required) $20 per month

Hubdoc Features

What solutions does Hubdoc provide?

Alternatives to Hubdoc

Hubdoc
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Hubdoc Reviews

Showing 5 of 86 reviews
Overall
4.1
Ease of Use
4.1
Customer Service
3.8

Pros

  • Useful tool in catch up projects to obtain pdf and csv files of bank and credit card statements. Cheque images and e-transfer details make reconciliation easy and perfect for backing up work.

  • Overall this is a good entry level solution for automating the entry of your paperwork. As Xero include it with their standard subscriptions it is very cost effective.

  • They have a great fetching and integration program for documents. Their free training programs are great.

  • The application offers ease of use and helps to become more paperless. This will be more and more important in the future and the QBO integration really helps as well.

Cons

  • Xero is a horrible company and Hubdoc has taken a dive with them. I left Xero accounting because of the poor customer service, and now I am looking for a new solution for Hubdoc.

  • Hubdoc is terrible and I wouldn't recommend them for anything.

  • They seem to have a problem with Bank of America's security forcing our clients to log in each month and verify their identity.

  • One negative feature is the inability to tag the bank accounts with the last four digits of the credit/debit card that was used so the Hubdoc can push directly to that bank account.

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Most Recent Video User Review for Hubdoc

SEE ALL VIDEO REVIEWS
Video Review

HubDoc

5.0
Posted on April 5, 2023POSTED BY:
Andrew T. S. avatar

Andrew T. S.

Chief Executive OfficerAccounting
Reviewer Source
)

Most Helpful Reviews for Hubdoc

Kavindu Githsara K. avatar
Kavindu Githsara K.
System Specialist
E-Learning, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 19, 2023

"Say Goodbye to Manual Data Entry with Hubdoc"

Overall: Overall, Hubdoc is an excellent solution for businesses looking to streamline their financial document management processes. Its time-saving and error-reducing features make it a valuable asset to any finance team. However, it is important to keep in mind the limited storage capacity and customization options when considering this software.

Pros: As a user of Hubdoc software in a company, I can say that it has been a game changer for our document management processes. Hubdoc is a cloud-based application that automatically fetches financial documents such as bills, invoices, and receipts from various sources and converts them into digital files that can be easily accessed, managed and shared. One of the biggest pros of using Hubdoc is the significant amount of time it has saved us. Prior to using this software, we had to manually collect, organize and upload all of our financial documents, which was a very tedious and time-consuming process. With Hubdoc, all of our documents are automatically fetched and organized in one centralized location, which saves us a lot of time and makes it easier to stay on top of our finances. The accuracy of the data extraction is also noteworthy. Hubdoc uses advanced optical character recognition (OCR) technology to extract the necessary data from documents, which has greatly reduced the need for manual data entry and the potential for errors.

Cons: There are also some cons to using Hubdoc. One of the biggest drawbacks is the limited document storage capacity. The software only allows for a certain amount of document storage before additional fees are required. This can be problematic for companies with high document volumes.Another con is the limited customization options. While Hubdoc's interface is user-friendly and easy to navigate, there are limited options for customizing document management workflows, which may not meet the needs of all companies.

Lissa B. avatar
Lissa B.
Accountant
Furniture, 51-200 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
3.0
Features
3.0
Value for Money
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
December 10, 2020

"Document Storage"

Overall: A great first step into getting our essential documents all in one place.

Pros: We implicated this solution for our document storage problem. This was out first document storage solution. Is easy to drop files into software or email into hubdoc.

Cons: Organizing documents into folders is a bit tricky, buy can easily search for and find what you are looking for.

Alternatives Considered: Dropbox Business
Reasons for Choosing Hubdoc: We actual use both, 1 for storage and 1 for documents that we update.
Johnny N. avatar
Johnny N.
CEO
Marketing and Advertising, 11-50 employees
Used the software for: 6-12 months
Overall Rating
2.0
Ease of Use
4.0
Customer Service
1.0
Features
1.0
Value for Money
1.0
Likelihood to Recommend
1/10
Reviewer Source
Source: Capterra
July 17, 2020

"Xero took over, and the software died"

Overall: Hubdoc is terrible and I wouldn't recommend them for anything. Xero is a horrible company and Hubdoc has taken a dive with them. I left Xero accounting because of the poor customer service, and now I am looking for a new solution for Hubdoc.

Pros: You can find all of your documents sent to Hubdoc

Cons: Where to start? Hubdoc used to be a very good problem. Since Xero.com purchased Hubdoc it has gone downhill. 1. I spend more time connecting to my vendors 2. Customer support is just as bad as Xero support 3. Publishing to your accounting software doesn't work 4. You waste more time just trying to use Hubdoc as design 5. It's been six months and they still have not fixed issues with the 15 tickets open

Aislinn K. avatar
Aislinn K.
Marketing Assistant
Management Consulting, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 19, 2019

"Entreflow Consulting Group's use of Hubdoc"

Overall: Hubdoc is one of our favorite apps here at Entreflow, it's a perfect place for us to store all of our client's documentation. It's super easy for our clients once everything is set up to just take a picture of a receipt, and forward an email to the unique email address.

Pros: It has three amazing features: It fetches statements, our client statements directly from the source. So, all of their bank statements, phone bills, hydro bills, any kind of account or they'd have a regular statement, it fetches those as soon as they're released and brings them to us. They have a unique email address that they're given through Hubdoc. Anything that comes to their email; receipts for any purchases online or what have you, they can forward directly to Hubdoc and they can also set up email forwarding depending on their email service to have those automatically sent over. With the phone app they can take pictures of receipts on the fly while they're out and about and they don't have to actually categorize those expenses through the app they just to take a picture and they're done. So we're able to get all of the documentation that we're required to close their books super easily. Another stand-out feature for this app is the OCR technology; so it'll read what's on the image or the attachment that’s sent to Hubdoc, and the data that's on there, and try to categorize it as best it can. We're still involved in verifying and pushing the data. You can set up some automation in there but for the most part it reads the data quite well and it saves data entry time. So what happens with Hubdoc is once the transaction or the document comes in, the OCR is there to read the transaction level of data, you can then push the transaction over to Quickbooks Online or Xer

Cons: So, where we’d like to see some development is in the multi-currency functionality. So, a lot of our clients have bills that come in in U.S. dollars. It's a little bit messy with the effects moving over to Quickbooks.

Brett G. avatar
Brett G.
Owner
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: GetApp
December 21, 2017

"Hubdoc is part of my software suite"

Pros: Hubdoc is a great all-in-one expense tracking/ document collecting software solution. I set up all of my clients with this software and show them how to use it on their phones and through email. Two great features for the accountant or bookkeeper. 1) Receipt capture. No longer will you need to contact your clients to request what a particular charge is because they can simply scan the receipt at the time of purchase, or forward the digital receipt to their specific email address. The software pulls the necessary information from the receipt and pre-populates an entry to the accounting software you have synced to their Hubdoc account. 2) Connection to banks and credit card companies is super by the automatic download of statements. No longer do you have to go to each of the client's bank's websites and manually download the statements for reconciliation. Hubdoc will grab them for you.

Cons: Hubdoc will categorize an expense to push the charge as a bill/invoice or directly to a bank account into the accounting software. One negative feature is the inability to tag the bank accounts with the last four digits of the credit/debit card that was used so the Hubdoc can push directly to that bank account. At this time of publication, we have to manually add the bank account to push the expense to - also assuming you have the last four digits of the cards memorized. Which I do not.