Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
"Like having an assistant"
DruAnne B M. - Owner/Master GroomerJune 20, 2023
STARTING PRICE
$239
per month
flat rate
EASE OF USE
4.7/5
Based on Capterra user reviews
MoeGo is the next-generation operating system designed to revolutionize pet care businesses, including grooming, boarding, and daycare. By combining automation and data-driven insights, MoeGo optimizes every aspect of the customer journey, from lead capture to repeat business. With real-time analytics and seamless daily operation management, MoeGo turns your operations into opportunities for growth, delivering personalized customer experiences and enabling better decision-making. Scalable for businesses of all sizes, MoeGo provides 24/7 support, easy onboarding, and continuous updates to ensure success in this thriving market.
Provider
Moement
Located In
United States
Foundation
2016
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
iOS, Android
Training
Live Online, Documentation, In Person, Webinars, Videos
Support
24/7 (Live rep), Chat, Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base
Pet Care Service Providers, Mobile Pet Groomers, Pet Groomers, Pet Day Care/Boarding, Veterinary
Content Source: MoeGo
Green rating bars show the winning product based on the average rating and number of reviews.
Reviewers find MoeGo's mobile grooming features to be user-friendly and efficient, making their jobs as groomers less stressful and more organized. They highlight the ease of use for both administrative management and groomers, as well as the user-friendly interface that simplifies everyday tasks. Additionally, users appreciate the ETA feature, which informs customers when groomers are arriving, enhancing communication and service delivery.
Users are highly satisfied with MoeGo's smart scheduling capabilities, which significantly improve scheduling efficiency and ease. They find the smart scheduling tool invaluable for organizing their workdays, keeping clients close together, and reducing travel time. The auto-scheduling features and seamless setup make it easier for users to transition from manual scheduling methods, allowing them to manage their business more effectively.
Pros
Customer service is amazing and is always on top it when I have to reach out to them. I love the text messaging and so do my clients.
Super easy to use and keeps all my appointments and info organized. Love the auto message features like the confirmation texts and review message.
It has made my scheduling easy, fast, and reliable. My clients love that they get reminders and I love that the software let's me know when a client has lapsed and I can send them a reminder.
Being able to route with ease is a lifesaver. My clients love that they can communicate directly to me when they get the confirmation texts.
Cons
You can not split payments, meaning 2 different CC or CC and cash payment. It is hard to fix time clock mistakes meaning if a employee forgot to clock in.
And it still seems to have a few teething problems.
Ve experienced long delays in response to a question, problem or challenge at times. In addition there is a language barrier when it comes to explaining problems, glitch challenge I’ve encountered.
Everytime I see a downside or flaw, it's fixed or already in the works before I even begin to question switching back.
"Like having an assistant"
Overall: Great love it
Pros: Routing and smart scheduling helps me keep clients close together
Cons: Sometimes freezes on my ipad. Seems to have issues with Apple pro to
"Great application, fantastic customer service, listens to clients"
Overall: They have been a partner to work with. Through the sales, implement and now execution, i have been nothing but impressed with the way the conduct their business. They listen and make changes. It is great to see an application company that does not get stuck in their own way by not making changes.
Pros: The scheduling tool allows us to run our business smoothly. Everyone on the team has access.
Cons: The marketing email tool is still new and needs some work.
"MoeGo"
Overall: Started out great but didn't seem to be able.to get over the growing pains.
Pros: Started out super easy to use and fast customer support
Cons: The reports are super limited. It is impossible to get the information you need to make financial decisions, clean up you database, etc
"Moego the best pet grooming software!"
Overall: Everything with Moego is seamlessly put together. All that we need is at our fingertips. Client info, pet info, checking out clients, scheduling, reminders, we feel they have everything worked out so well.
Pros: Moego is easy to use, seamless appt. scheduling, check in and check out. New features are always added and existed features always improved upon.
Cons: We did have a bit of trouble transferring from the previous program we used, but Moego quickly remedied that for the future.
"Breath of fresh air"
Overall: I have never had such reliable support.
Pros: I like how there are less steps for everything compared to my old software company. They listen and take into consideration the needs and ideas from the businesses they support. My payroll has become soooooo easy....
Cons: There are a few minor tweaks that could be adjusted. Not being able to merge clients, or move pet's to another owner if they are rehomed. The product does not integrate with the Square register unfortunately. My register is only a few years old and I am not about to replace the register with a terminal.
