--- title: "MoeGo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MoeGo Software - reviews, pricing plans, popular comparisons to other Pet Grooming products and more." source_url: "https://www.capterra.com/p/165732/MoeGo/" page_type: "product" language: "en" --- # MoeGo Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MoeGo ## What is MoeGo? MoeGo is the next-generation operating system designed to revolutionize pet care businesses, including grooming, boarding, and daycare. By combining automation and data-driven insights, MoeGo optimizes every aspect of the customer journey, from lead capture to repeat business. With real-time analytics and seamless daily operation management, MoeGo turns your operations into opportunities for growth, delivering personalized customer experiences and enabling better decision-making. Scalable for businesses of all sizes, MoeGo provides 24/7 support, easy onboarding, and continuous updates to ensure success in this thriving market. ## What is MoeGo used for? [Pet Grooming](https://www.capterra.com/pet-grooming-software/)[Pet Sitting](https://www.capterra.com/pet-sitting-software/)[Kennel](https://www.capterra.com/kennel-software/) Top alternative Featured Overall rating Based on 232 user reviews Reviews sentiment Positive 96% Neutral 2% Negative 2% Starting price $79 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MoeGo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.moego.pet/&name=MoeGo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MoeGo 4.7 (232) VS. [4.3 (220)](https://www.capterra.com/p/93413/DaySmart-Pet/reviews/) Starting Price $79 Flat Rate, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (232) Ease Of Use 4.2 (220) Value For Money 4.6 (224) Value For Money 4.1 (182) Customer Service 4.7 (224) Customer Service 4.3 (211) ## MoeGo alternatives [4.5 (215)](https://www.capterra.com/p/136469/Gingr/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.8 (61)](https://www.capterra.com/p/203713/Paw-Partner/reviews/) Starting price $44.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.8 (1,172)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (79)](https://www.capterra.com/p/231681/BusyPaws/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/165732/MoeGo/alternatives/) ## FAQs about MoeGo Overview ### What problems does MoeGo solve? MoeGo solves scheduling bottlenecks, no-shows, route inefficiency, and scattered client records by combining online booking, automated reminders, smart routing, digital forms, and two-way messaging in one system. Mobile groomers, pet salons, multi-groomer teams, and owners benefit most by reducing manual admin, tightening daily routes, and improving client communication. Answer based on 158 reviews Overview ### Which roles and teams benefit most from MoeGo? MoeGo is most used by pet grooming business owners, owner-operators, and salon directors who need scheduling, client communication, payments, and business oversight in one system. Groomers, pet stylists, and mobile grooming teams rely on it to manage appointments, customer preferences, route planning, and daily service workflows efficiently. Answer based on 232 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is MoeGo built for? MoeGo is built for small pet care businesses, with 100% of reviewers from small businesses and its largest industry shares in Consumer Services and Veterinary at 35% each. It serves pet care providers, mobile groomers, pet day care and boarding, with pet grooming as the main use case for 94% of reviewers. Answer based on 232 reviews Features and Usability ### What are the key features of MoeGo? MoeGo includes core CRM, customization, and onboarding, with the most-discussed features centered on appointment scheduling, online booking, and automated appointment reminders. Differentiators include mobile grooming smart scheduling with routing and ETA updates, plus client management, two-way client messaging, digital forms with signatures, and payment processing for grooming businesses. Answer based on 90 reviews Pricing ### How much does it cost and what fees or limitations are included? MoeGo starts at $49/month for Mobile Basic, with Salon Basic at 79, Mobile Growth at 99, and Salon Growth at 149. Reviewers often call it expensive, citing less-flexible tiers, rising costs for extra features, add-on business pricing, and text costs that can add up, though some still find it worth the price. Answer based on 21 reviews Integrations ### Which third-party tools and platforms does MoeGo integrate with? MoeGo integrates with Stripe, Google Calendar, Square Payments, Square Point of Sale, Apple Pay, QuickBooks Online, Wix, and Microsoft Excel. Reviewers most often mention payments and scheduling connections, while official catalog listings also include Meta for Business, Wix Bookings, and WordPress for website and marketing workflows. Answer based on 27 reviews Getting Started and Support ### What training and onboarding options does MoeGo offer? MoeGo provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover group learning sessions, documentation serves as written reference material, and videos offer visual walkthroughs for self-paced review. Answer based on 3 reviews Getting Started and Support ### What customer support options does MoeGo offer, and how do users rate the experience? MoeGo offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as easy to reach, helpful, and quick to resolve issues, with several noting fast live help and around-the-clock access. A smaller group reports painful delays, especially when trying to reach a human for urgent problems. Answer based on 33 reviews Appointment scheduling ### How well does MoeGo handle appointment scheduling? MoeGo handles appointment scheduling well for many pet grooming and mobile grooming businesses. It combines online booking, reminders, rebooking, route-aware smart scheduling, and client records in one place. Some teams mention calendar view limits, same-day cancellation gaps, and a few rebooking or double-booking issues on busy schedules. Answer based on 90 reviews ## Who uses MoeGo? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 466 Pet Grooming reviews Capterra data shows that buyers of pet grooming software rank the following features as their top priorities: - **Appointment Management** (**67%** of reviewers rated this feature as critical) - **Appointment Scheduling** (**71%**) - **Confirmations/Reminders** (**65%**) MoeGo supports all three features that reviewers rate most highly: **Appointment Management**, **Appointment Scheduling**, and **Confirmations/Reminders**. Together, these capabilities help pet grooming businesses keep calendars organized, book services efficiently, and reduce missed appointments, allowing teams to manage daily operations with less manual follow-up and provide a more consistent customer experience. Appointment Management 4.9 (88) 62.50% of 88 reviewers that rated this feature as important or highly important It gives you control to view, adjust, and organize appointments with options for daily, weekly, and monthly views. Reviewers appreciate the ease of rescheduling, splitting, and managing appointments, noting it helps them stay efficient and professional. Confirmations/Reminders 4.9 (93) 66.67% of 93 reviewers that rated this feature as important or highly important MoeGo offers automated, customizable reminders and confirmations via text, helping you reduce no-shows and cancellations. Some reviewers find this saves significant time, keeps communication clear, and allows flexible scheduling of multiple reminders, though a few mention added SMS costs. Client Management 4.8 (87) 54.02% of 87 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Online Booking 4.6 (63) 44.44% of 63 reviewers that rated this feature as important or highly important This aspect lets clients book appointments anytime, reducing phone calls and saving you time. Users think it’s easy for clients, customizable, and professional-looking, with most clients preferring online booking, though some mention extra fees and desire more client management options. Calendar Management 4.8 (95) 63.16% of 95 reviewers that rated this feature as important or highly important You can manage your schedule with color coding, multiple calendar views, and integration with Google Calendar, Apple Watch, and iPhone. Reviewers indicate it’s easy to see availability, customize views, and plan efficiently, though some want more customization options. Appointment Scheduling 4.8 (96) 68.75% of 96 reviewers that rated this feature as important or highly important With this capability, you can quickly and easily schedule appointments, view conflicts, and assign bookings to specific groomers. Reviewers appreciate how user-friendly and efficient it is, mentioning that both staff and clients find it straightforward and time-saving. MoeGo 68 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Animal Database: A repository of information about animals in an organization's care - Appointment Management: It gives you control to view, adjust, and organize appointments with options for daily, weekly, and monthly views. Reviewers appreciate the ease of rescheduling, splitting, and managing appointments, noting it helps them stay efficient and professional. - Appointment Scheduling: With this capability, you can quickly and easily schedule appointments, view conflicts, and assign bookings to specific groomers. Reviewers appreciate how user-friendly and efficient it is, mentioning that both staff and clients find it straightforward and time-saving. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: You can manage your schedule with color coding, multiple calendar views, and integration with Google Calendar, Apple Watch, and iPhone. Reviewers indicate it’s easy to see availability, customize views, and plan efficiently, though some want more customization options. - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Confirmations/Reminders: MoeGo offers automated, customizable reminders and confirmations via text, helping you reduce no-shows and cancellations. Some reviewers find this saves significant time, keeps communication clear, and allows flexible scheduling of multiple reminders, though a few mention added SMS costs. - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Forms: Digital forms that are shared and accessed online - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Time Clock: Tracks the time an employee has worked - Forms Management: Store, manage and track all forms in a centralized location - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile Access: Access software remotely via mobile devices - Mobile Grooming: Mobile pet grooming business that can work from different locations - Multi-Location: Manage and support multiple locations - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Booking: This aspect lets clients book appointments anytime, reducing phone calls and saving you time. Users think it’s easy for clients, customizable, and professional-looking, with most clients preferring online booking, though some mention extra fees and desire more client management options. - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Pet Birthday Tracking: Saves and tracks pet birthdays - Pet Grooming: For pet grooming businesses - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Real-Time Reporting: Active reporting of data and metrics - Recurring Appointments: Schedule repeating appointments based on a duration of time - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service Catalog: Database containing accurate and up-to-date information on all operational services - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Vaccine Management: Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.6 (232) 4.6 Based on 232 reviews ## Pricing Value for money 4.6 (224) [View pricing plan details](https://www.capterra.com/p/165732/MoeGo/pricing/) Salon Basic $79.00 Flat Rate,Per Month It includes: - MoeGo Smart Schedule - Two-way communication - Online booking - Integrated payment - Automated reminders - Digital agreement - Mass text - No-show protection Salon Growth $149.00 Flat Rate,Per Month It includes: - Everything in Basic + - Staff shift managemnet - Commission & Payroll - Intelligent waitlist - Advanced CRM - Marketing & Promotions - Lead tracking & Abandon booking - Custom price model - Multi-locatin sync - Reserve with Google - Slot-based management Mobile Basic $49.00 Flat Rate,Per Month It includes: - MoeGo Smart Schedule - Two-way communication - Online booking - Integrated payment - Automated reminders - Digital agreement - Mass text - No-show protection Mobile Growth $99.00 Flat Rate,Per Month It includes: - Everything in Basic + - Route optimization - Multi-van scheduling - Commission & Payroll - Intelligent waitlist - Advanced CRM - Marketing & Promotions - Lead tracking & Abandon booking - Custom price model - Multi-locatin sync - Staff shift managemnet Boarding & Daycare Growth Book a demo It includes: - Multi-service booking - Smart lodging assignments - Daycare playgroup - Pricing system & policy - Client segmentation - Message - Integrated POS - Client portal - KPI dashboard Boarding & Daycare Ultimate Book a demo It includes: - Everything in Growth + - Task management - Automated workflow - Drip campaign - Client insights - Customizable report - Camera integration - Add custom CSS & Javascript Value for money 4.6 (224) 4.6 Based on 224 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (224) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (224) 4.7 Based on 224 reviews ## User reviews Overall rating 4.7 Based on 232 reviews Filter by rating 5(188) 4(34) 3(5) 2(1) 1(4) Mentioned topic Sorted by most recent AM Alex M. Operations Coordinator Consumer Services ### "CRM That Continues to Evolve With Your Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 25, 2026 We've been using MoeGo CRM at Spitz Groom for some time now, and it has become an integral part of our day-to-day operations. As a busy grooming salon, having one platform to manage bookings, client communication, reminders, online scheduling, digital forms, payments, and reporting has made a significant difference to both our efficiency and the overall client experience. One of the standout features is the continuous development of the platform. The team genuinely listens to customer feedback and regularly releases meaningful improvements rather than simply maintaining the status quo. It's reassuring to know the software is constantly evolving alongside the needs of the pet care industry. The customer support team has also been excellent. Whenever we've needed assistance, they've been responsive, knowledgeable, and genuinely invested in helping us find a solution. No software is perfect, and there are still features we'd love to see introduced, but the pace of development gives us confidence that many of these ideas will continue to be addressed over time. If you're looking for a comprehensive CRM specifically designed for pet grooming or pet care businesses, MoeGo is well worth considering. It has helped us streamline our business, improve communication with our clients, and spend more time focusing on what matters most—providing exceptional care for the dogs in our salon. Pros It offers a solution for each area of the business which are all interlinked by a power reporting system., allowing you to concentrate on running a successful business Cons Lack of integration with Shopify, we incur two transaction fees when there could just 1 plus we have to explain to the customers that we need to charge them twice once in Shopify and a once in MoeGo Alternatives considered [Petboost](https://www.capterra.com/p/10025800/Petboost/) Reasons for choosing MoeGo MoeGo was far more advanced in its development Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jose Manuel R. Owner Veterinary ### "Great software - the worst support " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 May 27, 2026 Overall is been a good experience, the software is top notch. It's above average when it comes to pricing but for a multi location business, it's worth it. However, support is bad, really bad. The AI tool solves a good portion of the issues, but if you need to get a hold of a human to report an issue, you'll be waiting for hours. I have had cases that span through multiple days. I've had too many bad experiences here and it's what's leading me to write this non-positive review Pros I love many things about Moego, from the automations to the integrated communications. I have been an early adopter for daycare/boarding and been a customer for multiple years Cons Support is bad, the time to get support is painful which is what is leading me to ensure others know that you cannot really count on support for urgent things here. It's appalling how bad the response time is here Switched from [Gingr](https://www.capterra.com/p/136469/Gingr/) Features and development speed. The specifics related to communication and automations Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Owner Hospitality ### "Turn around and run the other way..." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 11, 2026 Pros Our onboarding rep was very sweet and tried her best to help us. Unfortunately, this was the lone bright spot. Cons What a terrible decision... We moved from Gingr to Moego in an attempt to improve our internal process and well as our client booking experience. We could not have had a more opposite result. The system is incredibly flawed, simple tasks that we've managed for years in Gingr simply don't exist or are 5x more complicated. We've had calls nearly every day from clients saying how much they hate the new system. Our team wanted nothing to do with it. We got pummeled from every direction while Moego had very few solutions, more so just acknowledged that there were issues and they would look into it. We made this switch because we were expecting to get 100% of Gingr + the few exciting features that sold us on Moego. We couldn't get out of there fast enough, we've transitioned back to Gingr. Their Director has no sympathy for the awful experience we've put our team/clients through and is demanding an early cancellation fee. Laughable experience all the way around. Buyer beware. Switched from [Gingr](https://www.capterra.com/p/136469/Gingr/) Hoped to improve our internal and client experience. We were wrong. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CS Charlene S. Owner Retail ### "Software has gone down hill" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 March 19, 2026 I pay 250 a month and have to use work arounds? There are other software at a cheaper prices that works wirhout work arounds. Pros It is good in some features wotk well but they still have a ton of bugs. They have really gone down hiĺl Cons So many bugs in the software and customer services always says "sorry" and the developers are looking into it Switched from [Kennel Connection](https://www.capterra.com/p/102808/Kennel-Connection/) Pricing Alternatives considered [DaySmart Pet](https://www.capterra.com/p/93413/DaySmart-Pet/) Reasons for choosing MoeGo Pricing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LB Lisa B. Groomer Veterinary ### "Customer service is horrible " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 5, 2026 My overall experience with Mogo is not good. I got on early with Mogo and they keep taking away services even though I should be grandfathered in Pros Their customer service is absolutely horrible. There is nobody to talk to fix the problem. If you try to get something fixed, they put you with AI or chat only and it’s just a major repetition of ongoing text with no fixes. Cons I dislike customer service immensely. There is no fixing just an amazing amount of texting. You can’t even explain the problem correctly because they don’t even give you an answer to the question that you’re being asked Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Jennifer H. Owner pet groomer Veterinary ### "The best program for grooming salons!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2025 We started using moego a few years ago. We switched from another company. We have loved moego right from the start. The value is great, new features all the time and fantastic customer support! Pros Moego is easy to learn. All the features are fantastic! I love the ease of scheduling, LOVE the report cards, love online booking too! Cons I love everything about it! We’ve had zero issues. And if we have any questions support is right there to help. Switched from [DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/) Because I felt moego would better suite my needs and it does! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TG Tracey G. Owner and Dog Groomer Consumer Services ### "The grooming software you NEED" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 28, 2025 I have been using MoeGo for years and love when they take feedback from us and are active with updates. New features are constantly added and they typically make life easier. Team is super responsive. I enjoy the software a lot and recommend to others Pros Online appointments 24/7 for clients. User friendly. The team is very responsive with any issues or concerns. Love the abandoned booking features. Everything for my clients is in one spot including history, notes, vaccinations etc! Cons Clients are able to cancel same day despite me having 24 hour notice. I wish it could automatically charge them if they cancel within the appointment cancelation policy. Alternatives considered [Barkley HQ](https://www.capterra.com/p/183070/BarkleyHQ/) [Groomsoft](https://www.capterra.com/p/129785/Groomsoft/) Reasons for choosing MoeGo Customer service. Ease of software and overall format was user friendly for self and customers Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KL Kara L. Owner Consumer Services ### "Best Pet Grooming Software Period!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 25, 2025 We’ve been using MoeGo to streamline our operations, and it’s been a game-changer! It’s like having a team of superheroes working behind the scenes, doing the work of multiple people and doing it exceptionally well. We’ve been able to boost our revenue, save time, and make our business more efficient. Plus, we’ve found new ways to market that are really effective and help us reach our goals. Pros User-friendly and efficient, this software automates routine tasks such as optimizing our schedules and contacting clients to ensure their attendance. Its ability to manage diverse pricing and service variations enables us to maximize revenue. Additionally, we have devised innovative marketing strategies for our area, utilizing MoeGo’s intake forms effectively. Cons Despite our enthusiasm for data analysis and potential for enhanced services, we wish we had access to more data. It is important to note that the majority of dog groomers aren't thinking like this. The intricate customization of pricing, particularly across different breeds (while a huge pro), presents a challenge when attempting to implement changes (lots of clicking). While this initial setup may require some effort, the long-term benefits justify it. Alternatives considered [DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/) Reasons for choosing MoeGo Better features and customization. Especially online booking and the ability to maximize revenue with detailed service offerings. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KH kei hin L. owner Veterinary ### "Efficient and Reliable Business Management Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 25, 2025 My overall experience with MoeGo has been very positive. The platform is well-designed, intuitive, and offers a wide range of features that truly help streamline daily operations. From scheduling to client communication, everything is smooth and efficient. I especially appreciate how easy it is to manage appointments and send automated reminders, which has significantly reduced no-shows. Customer support is also very responsive and helpful whenever I’ve had questions. Overall, MoeGo has made running my business more organized and less stressful. Pros What I liked most about MoeGo is its comprehensive yet user-friendly design that makes managing appointments and client communications incredibly efficient. The automated reminders greatly reduce no-shows and save a lot of manual follow-up time. I also appreciate the seamless integration with other tools we use daily, which helps keep everything synchronized without extra effort. The interface is intuitive, making it easy for both me and my team to quickly get up to speed. Additionally, MoeGo’s customer support has been very responsive and helpful whenever I needed assistance. Overall, MoeGo has improved our operational workflow and helped us stay organized and professional. Cons While MoeGo offers many great features, I found that some advanced customization options are somewhat limited, which can be restrictive for users with very specific needs. Occasionally, the mobile app can be a bit slow or laggy, especially when handling a large number of appointments. Also, some reports and analytics could be more detailed to provide deeper insights into client behavior and business performance. It would be great if the platform offered more flexible pricing plans for smaller businesses. Overall, these are minor issues compared to the benefits MoeGo provides, but they are areas where improvement could enhance the user experience. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ME Melissa E. Owner Retail ### "Do not trust this company shocked at price increase (four times the starting price)" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 7, 2023 Surprise increasing for product after you put all of your clients and schedule your year out Pros Horrible company! Loved software, built my business with it then surprised me with huge increase! Do not trust them! You will put all of your clients in the system, book your whole year then went from $39 a month to $200 month! No way. Then to be nice said I could pay $100 monthly. Should be reported to the bbb. I will contact all Orange County groomers to never use them! Cons Price increase more than 4x original agreement Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 13, 2023 Hi Melissa! I am sorry to hear the bad experience. However, I believe there must be some miscommunication. To clarify, any upgrade in MoeGo is entirely optional. You can choose to stay in your original plan with no price change. Can you provide more details about what happened? We are happy to sort this out for you. [View all Reviews](https://www.capterra.com/p/165732/MoeGo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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