# MoeGo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MoeGo Software - reviews, pricing plans, popular comparisons to other Pet Grooming products and more.

Source: https://www.capterra.com/p/165732/MoeGo

---

# 

 MoeGo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

MoeGo

## What is MoeGo?

MoeGo is the next-generation operating system designed to revolutionize pet care businesses, including grooming, boarding, and daycare. By combining automation and data-driven insights, MoeGo optimizes every aspect of the customer journey, from lead capture to repeat business. With real-time analytics and seamless daily operation management, MoeGo turns your operations into opportunities for growth, delivering personalized customer experiences and enabling better decision-making. Scalable for businesses of all sizes, MoeGo provides 24/7 support, easy onboarding, and continuous updates to ensure success in this thriving market.

## What is MoeGo used for?

[Pet Grooming](https://www.capterra.com/pet-grooming-software/)[Pet Sitting](https://www.capterra.com/pet-sitting-software/)[Kennel](https://www.capterra.com/kennel-software/)

Top alternative

Featured

Overall rating

Based on 231 user reviews

Reviews sentiment

Positive

96%

Neutral

2%

Negative

2%

Starting price

$79

Flat Rate, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for MoeGo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.moego.pet/&name=MoeGo)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MoeGo

4.7 (231)

VS.

[4.3 (219)](https://www.capterra.com/p/93413/DaySmart-Pet/reviews/)

Starting Price

$79

Flat Rate, Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (231)

Ease Of Use

4.2 (219)

Value For Money

4.6 (223)

Value For Money

4.1 (181)

Customer Service

4.7 (223)

Customer Service

4.3 (210)

## MoeGo alternatives

[4.5 (214)](https://www.capterra.com/p/136469/Gingr/reviews/)

Starting price

$95.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.8 (60)](https://www.capterra.com/p/203713/Paw-Partner/reviews/)

Starting price

$44.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (1,162)](https://www.capterra.com/p/268055/Goldie/reviews/)

Starting price

$19.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (79)](https://www.capterra.com/p/231681/BusyPaws/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/165732/MoeGo/alternatives/)

## FAQs about MoeGo

Overview

### What problems does MoeGo solve?

MoeGo solves scheduling chaos, missed appointments, and inefficient routing for pet grooming businesses by centralizing client records, online booking, reminders, confirmations, messaging, and digital forms. Mobile groomers, multi-groomer teams, and shop owners use it to cut no-shows, reduce manual admin, improve route planning, and keep staff schedules and customer communication visible.

Answer based on 156 reviews

Overview

### Which roles and teams benefit most from MoeGo?

MoeGo is most used by pet business owners, owner-operators, groomers, and salon directors who manage daily grooming operations. Owners and executives rely on it for scheduling, client communication, payments, and business oversight, while groomers and mobile pet care teams use it to track appointments, pet profiles, and service workflows efficiently.

Answer based on 231 reviews

Overview

### What company size and industries is MoeGo built for?

MoeGo serves small businesses in pet care, with 100% of reviewers from small companies and the largest industry shares in Consumer Services and Veterinary at 35% each. It also appears in Retail at 10%, aligning with pet care providers, groomers, day care, boarding, and veterinary businesses focused on pet grooming.

Answer based on 231 reviews

Features and Usability

### What are the key features of MoeGo?

MoeGo includes core CRM and onboarding features, plus appointment scheduling, online booking, and automated appointment reminders that reviewers mention most. Differentiators include smart scheduling for routing mobile grooming visits, client messaging, digital forms with e-signatures, and payment processing, with mobile access supporting daily calendar and customer management.

Answer based on 89 reviews

Pricing

### How much does it cost and what fees or limitations are included?

MoeGo starts at $49/month for Mobile Basic, with Salon Basic at 79, Mobile Growth at 99, and Salon Growth at 149. Reviewers often call it expensive, especially as texting costs add up and tiers feel less flexible, but several still say it is worth the price for reminders and fewer no-shows.

Answer based on 20 reviews

Integrations

### Which third-party tools and platforms does MoeGo integrate with?

MoeGo integrates with Stripe, Google Calendar, Square Payments, Square Point of Sale, QuickBooks Online, Apple Pay, Wix, and Microsoft Excel. Reviewer mentions center on payments, scheduling, bookkeeping, and website connections, while catalog data also lists Meta for Business, Wix Bookings, and WordPress for added platform coverage.

Answer based on 26 reviews

Getting Started and Support

### What training and onboarding options does MoeGo offer?

MoeGo provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled group learning, written reference material, and self-paced viewing for teams that need different ways to review setup steps and product features.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does MoeGo offer, and how do users rate the experience?

MoeGo offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat. Users generally describe support as easy to reach, fast, and genuinely responsive, with staff that listen to feedback and resolve issues quickly. A few reviewers mention slower email replies and wanting clearer self-help training materials.

Answer based on 32 reviews

Appointment scheduling

### How well does MoeGo handle appointment scheduling?

MoeGo makes appointment scheduling easier for many grooming businesses with online booking, reminders, rebooking, and route-aware smart scheduling. Mobile groomers and small teams often like having client details, messaging, and calendars in one place, though some users report limits with desktop calendar views, area rules, cancellation handling, and double-booking visibility.

Answer based on 89 reviews

## Who uses MoeGo?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 109 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 109 reviews

Entrepreneurs/Owners

11%

Entrepreneurs/ Owners

11%

Customer Services & Support

10%

Administrative

9%

Sales & Business Development

2%

Others

68%

Top industries

Based on 109 reviews

Veterinary

40%

Consumer Services

39%

Retail

15%

Cosmetics

4%

Other

2%

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Scheduling

4.8 (96)

68.75% of 96 reviewers that rated this feature as important or highly important

With MoeGo’s appointment scheduling, you can quickly book, edit, and organize appointments for multiple pets and groomers. Reviewers appreciate its user-friendly design, smart scheduling, conflict detection, and the ability to schedule both manually and online with ease.

Calendar Management

4.8 (94)

62.77% of 94 reviewers that rated this feature as important or highly important

You get a clear, color-coded calendar that’s easy to customize and navigate for daily, weekly, or monthly planning. Reviewers indicate it’s simple to use, supports recurring appointments, and integrates with Google Calendar, iPhone, and Apple Watch for better organization.

Confirmations/Reminders

4.9 (92)

66.30% of 92 reviewers that rated this feature as important or highly important

This capability lets you automate and customize appointment reminders via text, reducing no-shows and saving time. Users think the flexible timing, message customization, and multiple reminders are valuable, though some mention extra SMS costs and rare message delivery issues.

Appointment Management

4.9 (87)

62.07% of 87 reviewers that rated this feature as important or highly important

It gives you control to view, adjust, and optimize appointments, including reoccurring bookings and daily, weekly, or monthly overviews. Reviewers appreciate the efficiency, smart route optimization, and ease of moving or splitting appointments for multiple groomers.

Online Booking

4.6 (63)

44.44% of 63 reviewers that rated this feature as important or highly important

MoeGo offers a customizable online booking system that saves you time and reduces phone calls. Some reviewers find it easy for clients to use, professional-looking, and helpful for collecting information, though a few mention extra fees and wish for more client management options.

Client Management

4.8 (87)

54.02% of 87 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

MoeGo 68 features

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

A repository of information about animals in an organization's care

It gives you control to view, adjust, and optimize appointments, including reoccurring bookings and daily, weekly, or monthly overviews. Reviewers appreciate the efficiency, smart route optimization, and ease of moving or splitting appointments for multiple groomers.

With MoeGo’s appointment scheduling, you can quickly book, edit, and organize appointments for multiple pets and groomers. Reviewers appreciate its user-friendly design, smart scheduling, conflict detection, and the ability to schedule both manually and online with ease.

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

You get a clear, color-coded calendar that’s easy to customize and navigate for daily, weekly, or monthly planning. Reviewers indicate it’s simple to use, supports recurring appointments, and integrates with Google Calendar, iPhone, and Apple Watch for better organization.

Synchronize with other calendars to view mutual availability and schedules

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Tracking, calculating, and paying commissions and earnings to employees

This capability lets you automate and customize appointment reminders via text, reducing no-shows and saving time. Users think the flexible timing, message customization, and multiple reminders are valuable, though some mention extra SMS costs and rare message delivery issues.

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

A website or login for customers to access information

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

Create labels for products that contain required information such as colors, sizes, dates, etc.

Track products that are for sale at a reduced price or part of coupon promotions

Assemble applications and processes by dragging over and arranging pre-built components

Digital forms that are shared and accessed online

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Pre-made examples and templates for emails

Track employee schedules, availability, and performance across projects and tasks

Tracks the time an employee has worked

Store, manage and track all forms in a centralized location

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Access software remotely via mobile devices

Mobile pet grooming business that can work from different locations

Manage and support multiple locations

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

MoeGo offers a customizable online booking system that saves you time and reduces phone calls. Some reviewers find it easy for clients to use, professional-looking, and helpful for collecting information, though a few mention extra fees and wish for more client management options.

Manage employee salary processes, data, taxes, and records administration efficiently

Saves and tracks pet birthdays

For pet grooming businesses

Accept and process customer payments for products or services using hardware and software

Active reporting of data and metrics

Schedule repeating appointments based on a duration of time

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Monitor and manage customers' perceptions about a business, product, or service

Reports specific to sales analysis for trends and strategies

Plan availability and assign specific time slots for tasks and resources

Database containing accurate and up-to-date information on all operational services

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered

Record, update and manage waiting lists

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.6 (231)

4.6

Based on 231 reviews

## Pricing

Value for money

4.6 (223)

[View pricing plan details](https://www.capterra.com/p/165732/MoeGo/pricing/)

Salon Basic

$79.00

Flat Rate,Per Month

It includes:

-   MoeGo Smart Schedule
-   Two-way communication
-   Online booking
-   Integrated payment
-   Automated reminders
-   Digital agreement
-   Mass text
-   No-show protection

Salon Growth

$149.00

Flat Rate,Per Month

It includes:

-   Everything in Basic +
-   Staff shift managemnet
-   Commission & Payroll
-   Intelligent waitlist
-   Advanced CRM
-   Marketing & Promotions
-   Lead tracking & Abandon booking
-   Custom price model
-   Multi-locatin sync
-   Reserve with Google
-   Slot-based management

Mobile Basic

$49.00

Flat Rate,Per Month

It includes:

-   MoeGo Smart Schedule
-   Two-way communication
-   Online booking
-   Integrated payment
-   Automated reminders
-   Digital agreement
-   Mass text
-   No-show protection

Mobile Growth

$99.00

Flat Rate,Per Month

It includes:

-   Everything in Basic +
-   Route optimization
-   Multi-van scheduling
-   Commission & Payroll
-   Intelligent waitlist
-   Advanced CRM
-   Marketing & Promotions
-   Lead tracking & Abandon booking
-   Custom price model
-   Multi-locatin sync
-   Staff shift managemnet

Value for money

4.6 (223)

4.6

Based on 223 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (223)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (223)

4.7

Based on 223 reviews

## User reviews

Overall rating

4.7

Based on 231 reviews

Filter by rating

5(187)

4(34)

3(5)

2(1)

1(4)

Mentioned topic

Sorted by most recent

Jose Manuel R.

Owner

Veterinary

### "Great software - the worst support "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

May 27, 2026

Overall is been a good experience, the software is top notch. It's above average when it comes to pricing but for a multi location business, it's worth it. However, support is bad, really bad. The AI tool solves a good portion of the issues, but if you need to get a hold of a human to report an issue, you'll be waiting for hours. I have had cases that span through multiple days. I've had too many bad experiences here and it's what's leading me to write this non-positive review

Pros

I love many things about Moego, from the automations to the integrated communications. I have been an early adopter for daycare/boarding and been a customer for multiple years

Cons

Support is bad, the time to get support is painful which is what is leading me to ensure others know that you cannot really count on support for urgent things here. It's appalling how bad the response time is here

Switched from

[Gingr](https://www.capterra.com/p/136469/Gingr/)

Features and development speed. The specifics related to communication and automations

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Owner

Hospitality

### "Turn around and run the other way..."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 11, 2026

Pros

Our onboarding rep was very sweet and tried her best to help us. Unfortunately, this was the lone bright spot.

Cons

What a terrible decision... We moved from Gingr to Moego in an attempt to improve our internal process and well as our client booking experience. We could not have had a more opposite result. The system is incredibly flawed, simple tasks that we've managed for years in Gingr simply don't exist or are 5x more complicated. We've had calls nearly every day from clients saying how much they hate the new system. Our team wanted nothing to do with it. We got pummeled from every direction while Moego had very few solutions, more so just acknowledged that there were issues and they would look into it. We made this switch because we were expecting to get 100% of Gingr + the few exciting features that sold us on Moego. We couldn't get out of there fast enough, we've transitioned back to Gingr. Their Director has no sympathy for the awful experience we've put our team/clients through and is demanding an early cancellation fee. Laughable experience all the way around. Buyer beware.

Switched from

[Gingr](https://www.capterra.com/p/136469/Gingr/)

Hoped to improve our internal and client experience. We were wrong.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CS

Charlene S.

Owner

Retail

### "Software has gone down hill"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

March 19, 2026

I pay 250 a month and have to use work arounds? There are other software at a cheaper prices that works wirhout work arounds.

Pros

It is good in some features wotk well but they still have a ton of bugs. They have really gone down hiĺl

Cons

So many bugs in the software and customer services always says "sorry" and the developers are looking into it

Switched from

[Kennel Connection](https://www.capterra.com/p/102808/Kennel-Connection/)

Pricing

Alternatives considered

[DaySmart Pet](https://www.capterra.com/p/93413/DaySmart-Pet/)

Reasons for choosing MoeGo

Pricing

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LB

Lisa B.

Groomer

Veterinary

### "Customer service is horrible "

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 5, 2026

My overall experience with Mogo is not good. I got on early with Mogo and they keep taking away services even though I should be grandfathered in

Pros

Their customer service is absolutely horrible. There is nobody to talk to fix the problem. If you try to get something fixed, they put you with AI or chat only and it’s just a major repetition of ongoing text with no fixes.

Cons

I dislike customer service immensely. There is no fixing just an amazing amount of texting. You can’t even explain the problem correctly because they don’t even give you an answer to the question that you’re being asked

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JH

Jennifer H.

Owner pet groomer

Veterinary

### "The best program for grooming salons!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 31, 2025

We started using moego a few years ago. We switched from another company. We have loved moego right from the start. The value is great, new features all the time and fantastic customer support!

Pros

Moego is easy to learn. All the features are fantastic! I love the ease of scheduling, LOVE the report cards, love online booking too!

Cons

I love everything about it! We’ve had zero issues. And if we have any questions support is right there to help.

Switched from

[DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/)

Because I felt moego would better suite my needs and it does!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TG

Tracey G.

Owner and Dog Groomer

Consumer Services

### "The grooming software you NEED"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 28, 2025

I have been using MoeGo for years and love when they take feedback from us and are active with updates. New features are constantly added and they typically make life easier. Team is super responsive. I enjoy the software a lot and recommend to others

Pros

Online appointments 24/7 for clients. User friendly. The team is very responsive with any issues or concerns. Love the abandoned booking features. Everything for my clients is in one spot including history, notes, vaccinations etc!

Cons

Clients are able to cancel same day despite me having 24 hour notice. I wish it could automatically charge them if they cancel within the appointment cancelation policy.

Alternatives considered

[Barkley HQ](https://www.capterra.com/p/183070/BarkleyHQ/)

[Groomsoft](https://www.capterra.com/p/129785/Groomsoft/)

Reasons for choosing MoeGo

Customer service. Ease of software and overall format was user friendly for self and customers

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KL

Kara L.

Owner

Consumer Services

### "Best Pet Grooming Software Period!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 25, 2025

We’ve been using MoeGo to streamline our operations, and it’s been a game-changer! It’s like having a team of superheroes working behind the scenes, doing the work of multiple people and doing it exceptionally well. We’ve been able to boost our revenue, save time, and make our business more efficient. Plus, we’ve found new ways to market that are really effective and help us reach our goals.

Pros

User-friendly and efficient, this software automates routine tasks such as optimizing our schedules and contacting clients to ensure their attendance. Its ability to manage diverse pricing and service variations enables us to maximize revenue. Additionally, we have devised innovative marketing strategies for our area, utilizing MoeGo’s intake forms effectively.

Cons

Despite our enthusiasm for data analysis and potential for enhanced services, we wish we had access to more data. It is important to note that the majority of dog groomers aren't thinking like this. The intricate customization of pricing, particularly across different breeds (while a huge pro), presents a challenge when attempting to implement changes (lots of clicking). While this initial setup may require some effort, the long-term benefits justify it.

Alternatives considered

[DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/)

Reasons for choosing MoeGo

Better features and customization. Especially online booking and the ability to maximize revenue with detailed service offerings.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KH

kei hin l.

owner

Veterinary

### "Efficient and Reliable Business Management Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 25, 2025

My overall experience with MoeGo has been very positive. The platform is well-designed, intuitive, and offers a wide range of features that truly help streamline daily operations. From scheduling to client communication, everything is smooth and efficient. I especially appreciate how easy it is to manage appointments and send automated reminders, which has significantly reduced no-shows. Customer support is also very responsive and helpful whenever I’ve had questions. Overall, MoeGo has made running my business more organized and less stressful.

Pros

What I liked most about MoeGo is its comprehensive yet user-friendly design that makes managing appointments and client communications incredibly efficient. The automated reminders greatly reduce no-shows and save a lot of manual follow-up time. I also appreciate the seamless integration with other tools we use daily, which helps keep everything synchronized without extra effort. The interface is intuitive, making it easy for both me and my team to quickly get up to speed. Additionally, MoeGo’s customer support has been very responsive and helpful whenever I needed assistance. Overall, MoeGo has improved our operational workflow and helped us stay organized and professional.

Cons

While MoeGo offers many great features, I found that some advanced customization options are somewhat limited, which can be restrictive for users with very specific needs. Occasionally, the mobile app can be a bit slow or laggy, especially when handling a large number of appointments. Also, some reports and analytics could be more detailed to provide deeper insights into client behavior and business performance. It would be great if the platform offered more flexible pricing plans for smaller businesses. Overall, these are minor issues compared to the benefits MoeGo provides, but they are areas where improvement could enhance the user experience.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ME

Melissa E.

Owner

Retail

### "Do not trust this company shocked at price increase (four times the starting price)"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 7, 2023

Surprise increasing for product after you put all of your clients and schedule your year out

Pros

Horrible company! Loved software, built my business with it then surprised me with huge increase! Do not trust them! You will put all of your clients in the system, book your whole year then went from $39 a month to $200 month! No way. Then to be nice said I could pay $100 monthly. Should be reported to the bbb. I will contact all Orange County groomers to never use them!

Cons

Price increase more than 4x original agreement

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 13, 2023

Hi Melissa! I am sorry to hear the bad experience. However, I believe there must be some miscommunication. To clarify, any upgrade in MoeGo is entirely optional. You can choose to stay in your original plan with no price change. Can you provide more details about what happened? We are happy to sort this out for you.

BE

Brian E.

owner

Consumer Services

### "Great application, fantastic customer service, listens to clients"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 28, 2023

They have been a partner to work with. Through the sales, implement and now execution, i have been nothing but impressed with the way the conduct their business. They listen and make changes. It is great to see an application company that does not get stuck in their own way by not making changes.

Pros

The scheduling tool allows us to run our business smoothly. Everyone on the team has access.

Cons

The marketing email tool is still new and needs some work.

Switched from

[MyTime](https://www.capterra.com/p/145188/MyTime/)

MyTime's mobile application was too slow. They had too many glitches.

Alternatives considered

[GrooMore](https://www.capterra.com/p/212228/GrooMore/)

[DaySmart Pet](https://www.capterra.com/p/93413/DaySmart-Pet/)

Reasons for choosing MoeGo

They had the best application that worked for our business.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/165732/MoeGo/reviews/)

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