Who Uses This Software?

Food pantries and food banks. Any agencies that distribute food to people in need in their community. We serve nearly 70 Feeding America food banks and hundreds of pantries across the country.


Average Ratings

94 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $20.00/month
    See pricing details
  • Pricing Details
    Month to month, no contracts. Save 10% with yearly commitment.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Simon Solutions
  • www.simonsolutions.com
  • Founded 2006
  • United States

About Oasis Insight

Simple web-based food pantry & food bank client intake and reporting database. Easily track pantry distributions, get feeding reports and client rosters. Volunteer-friendly! Serving both small pantries (1-5 users) and large volunteer-driven operations (5-100+ users). Food bank staff and partner agencies collaborate to manage client intake, gather feeding reports and manage feeding programs such as SNAP, CSFP, TEFAP, EFAP, and more! Free 14-day trial. Online demo. Easy to get started! Call now!


Oasis Insight Features

  • Costing
  • Customer Management
  • Import / Export Management
  • Inventory Management
  • Lot Tracking
  • Order Management
  • Picking & Routing
  • Purchasing
  • Quotes / Estimates
  • Traceability
  • Vendor Management
  • Warehouse Management

Oasis Insight Reviews Recently Reviewed!


Worst software application I have encountered in 30 years

Nov 09, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

Pros: There is nothing about this application that merits any commendation, except the recent addition of the banner warning that the USDA Eligibility Expiration date has passed (and that is problematic in that the related "Almost Due" display is distracting, making it difficult to be alert to the needed interaction with clients. I wrote to Oasis about two months ago asking if the "Almost Due" banner background color could be changed from red to yellow (or other distinctive color, a simple coding change), but received no response.

Cons: I have volunteered over 20 years checking in client shoppers at Micah 6 Food Pantry in Austin, Texas.

We initially kept records of registered shoppers and their visits to the pantry using an Excel spread sheet program that suited our purposes. When required by the Central Texas Food Bank (formerly Capital Area Food Bank) in Austin to use Oasis Insight to register and record shoppers, we became burdened with its singularly inefficient design that impairs our operation and interactions with client shoppers. We typically check in at least 140 shoppers in one hour on Thursday evenings and another 120 or more on Saturday mornings, each within a period of one to one and a half hours.

To search for and locate each shopper's record and add a record of a shopping visit requires a minimum of eight keystrokes and mouse clicks. We assign a unique four character alphanumeric code for each shopper, yet when we search that code, which we have entered in the Identification Number/Number field, we do not get an immediate display of that one person's record, but a display of the name, which we then have to click to display that record. We record only one type of Assistance - "Food:Pantry Assistance", which is displayed as a default, allowing entry of number of pounds, which we do not record, but use an average weight for all shoppers." Yet, we have to click Assistance in the right margin, then click "Add Assistance, then click "Add" (continued below)

Overall: (continued from above) in that window in order to record one shopping visit. When first required to use this software, we asked if it was possible to set and use default settings to reduce the number of keyboard/mouse interactions and was told it was not possible. Most recently, I sent a message to Oasis asking if the red banner warning that the USDA Eligibility Expiration Date had expired (a decided improvement) could be altered so that the same display that reads "Almost Due" could have its background color changed (a simple code change) to yellow to allow readily distinguishing these alerts to support different actions with clients, I received no response.

The Oasis Overkill

Nov 02, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: We like that it collects a bunch of data

Cons: We hate that it collects a bunch of "mandatory data". We seriously despise the "creating a report" process, it's ridiculous. I have many volunteers who interface with this software and frankly, it's just overkill for us. It is not user friendly. We neither have the time or desire to enter the dependent of EVERY client we serve. We SHOULD have the option to enter a Number of dependents and list whether they are a child, adult, and senior. We were told we could not enter a child dependent as "child

Smith" or "child Jones". As a user, we should be able to PICK AND CHOOSE which features/data we want to utilize/record in order to build a compelling story. Impoverished families are very NOMADIC. The move, change phone numbers, addresses, and roommates constantly. Every time we enter a client we have to edit all of this information. We have hundreds of new clients a year and I just don't have a need to KNOW the name of every person in their household! Yet we HAVE to enter data in every single field, even if it's "prefers not to answer" which is just time-consuming and ridiculous for our needs. I anticipate a the beginning of the year we will no longer use Oasisinsight. It is nearly IMPOSSIBLE to print out a report containing the barcodes of every client we have an ROI on. Impossible. We've yet been able to pull one correctly. Because of that, I've had to print off ID cards of every client and keep them in a notebook to scan. Do you have ANY idea

Overall: Continued from above...do you have any idea how labor intensive it is to maintain up to date barcode ID cards on EVERY client we serve? It's a nightmare. We thought this would be a fantastic route to go down and we were VERY excited to be able to collect online signatures. AS it turns out, it's been a disaster and as soon as I can ditch this software for another (in the process of testing another method) we will.

Easy to use software and convenient data download capability

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Data input is fast and easy, and being able to search for client records using a combination of various criteria (last name, first name, DOB, case #, etc.) is very flexible. The option of easily downloading our client data to Excel is a great help for analysis and for completing grant requests that ask for client data sorted and grouped in various ways and within varying time frames. Report criteria can be saved for rerunning again at a later time, and can edited if needed. Because the software is web-based, I can sign in from home to do data input or run reports - super convenient! Customer Service is fast, efficient and cheerful. I'm very pleased with the software and recommend it highly.

Cons: The software is very functional and we don't have any complaints.

Overall: We use Oasis Insight to track client data for a food pantry. We have thousands of clients and track their demographic data and their visits to the pantry using various categories (some of them are user-defined). We use the standard reports to retrieve the data for grant applications, our newsletter, and other purposes that come up from time to time. The software is absolutely critical to managing pantry client data and having reliable, verifiable data for grant applications.

Review

Nov 05, 2018
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Customer service is by far the best feature of the software

Cons: I can't pull out the data in the way that I need it; also, the data retrieval methods are confusing. In addition, the data entry fields are not custom to our individual organization's needs (we are using the software contracted with the GBFB )

Overall: It has allowed us to streamline our data, and made it more accurate and more accessible than the Excel spreadsheets we were using previously. It has also allowed us to enter data a point of service, instead of manually after the fact.

I can't obtain data with multiple inputs - I know the data is there but it's impossible to pull out.

I would like to have a map of where each report is pulled from.

Best Value in the Market

Nov 02, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is simple and easy to use. It is easy to generate reports, input client data, and see information about clients. Compared to others in the market the cost is very low.

Cons: It's hard sometimes to change something if you have been doing it a certain way for several years. Also the ability to import large amounts of data can be limiting.

Overall: Oasis has been a phenomenal partner in our work. When we present an issue with tracking they are always willing to take as much time as necessary to help us figure out a solution or explain potential work around.

Great Tool to Have

Nov 05, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that we are able to connect with other agencies using this software. If you know how to use it properly, it can be a great tool to have!

Cons: It is not the easiest to use. There are too many ways to have a duplicate case. Running various reports can be confusing. It is too easy to get lost in the information.

Overall: With our volunteer base, it is not easy to train new users with this program. Making some changes that will make it more user friendly would be very helpful. For younger, tech savvy individuals, it is easy to figure out if time permits.

Oasis Insight is such an intuitive software, easy to implement with Food Bank Partner Agencies.

Aug 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to query reports customized to the needs of the Food Bank. We can filter to get the date ranges or specifics we need. We can detail the aggregate numbers we need. If we need to go deeper, we can export as a CSV file and manipulate through Excel.

Cons: A few little areas for improvement, but the Simon Solutions team is very open to feedback and makes improvements whenever we suggest something.

Overall: Using Oasis Insight gives the Food Bank the data it needs to drive program development and track funders' requests for information.

Oasis Insight helpful for food pantry documentation

Nov 02, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Oasis Insight is extremely helpful in managing all of our information about food pantry clients: their demographic information, how often they come to the food pantry, what programs they qualify for, how much food they receive each month, etc. The report generation is also beneficial for crunching the numbers on aggregate data.

Cons: We have had several problems with recording signatures. While this may be more of a problem with our web browser, it is still annoying.

Overall: Oasis Insight helps us go paperless and it allows us to pull reports easily. We are able to serve more families in a faster time due to the ease of record keeping.

Food Pantry user

Nov 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to learn and mostly intuitive. It has all the functions we need for tracking relevant information and assistance. The reporting offers everything we need to generate monthly reports for our local food bank and for gathering statistics for grant writing.

Cons: I wish the reporting could be a little more customizable. There are some fields you cannot uncheck and sometimes just a list of names is desirable. Also, it would be nice to customize the screens to our organization, as there are many fields that are not relevant to us.

Overall: Before we used Oasis Insight, our whole sign-in process was on index cards and the reporting was all done in an Excel spreadsheet, so there was obviously many more man hours needed to manipulate data. Oasis has made our process so much more manageable and the time savings are tremendous.

Super easy to use

Nov 02, 2018
4/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Oasis allows you to train your staff quickly on features and use. They keep client information safe and secure!

Cons: Customization is pretty limited and reports are sometime slow. Data can't be pulled all together; ex. case report and application report info do not talk to each other.

Overall: Overall Oasis is great for the price and need that we have. I would love to see different levels of users and the ability to bulk upload data.

Software Review

Nov 08, 2018
2/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

Pros: I like that fact that we have some sort of software to attempt to track the clients.

Cons: The software is not "user friendly". All food pantrys/banks have access to all clients' data and can change the data. Clients move around frequently and go to various food banks. I recently had a food bank "delete" the client number that was given by our food pantry. It took me an hour to figure out why the number in our records had been deleted. There should be an auto notification in the software to related food pantries where the client has visited that the number was deleted/changed. Relationships are linked to clients and the cross linking from client to client causes issues. The software will not accept income changes when the two clients are linked through relationships. This is only one of too many issues I encounter. I spend so much wasted time trying to "figure out" what is going on in the software. Also, the Pantry Intake Form questions do not match the fields to fill in on the software. The software is also very slow. Searching for a client number takes too long.

Overall: Not very good.

Great software for a food pantry

Nov 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is easy to use. Our volunteers are mostly seniors and they adopted it quickly.

Cons: We received the software as part of a package from our regional food bank, and they shouldered some of the cost. I know the functionality is there we just can't use it as much as other users.

Overall: We have had a great experience. We would recommend it to other pantries for client management.

Oasis Insight

Nov 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very easy to enter and update in search mode.

Cons: I'm still getting the knack of monthly reports, but it seems a bit trial and error to get the correct data to show. Also, there is not a provision for accounting for people not in the data bank yet they are on the roster.

Overall: The time saved has been immense. We can track data inhouse and with other agencies. If a person has a household change, it's simple to update. As noted above, I'm new to monthly reports and it still seems clunky. Overall, it's a great tool for business.

EASE OF USE

Nov 06, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: WE LOVE THE EASE OF CHECKING CLIENTS STATUS.

Cons: HOWEVER, WHEN WE NEED TO MOVE SOMEONE TO ANOTHER ACCOUNT, IT GIVES THAT PERSON ANOTHER CASE #. THIS CAUSES CONFUSION WHEN WE ARE LOOKING FOR A PARTICULAR CLIENT. WHAT WE DO IS US THE FIRST CASE # FOR ANOTHER CLIENT.

Overall: FINDING DUPLICATE CLIENTS WITH MORE THAN ONE CASE #.

Easy to track clients and their benefits

May 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Queries and Reporting. This is a relational database, so most fields are can be selected. The database is used to gain important information on years of clients, active and inactive, who receive monthly assistance of food. Reports are often run to see how many are under 60 or how many receive federal assistance in several different areas.

The data entry is easy, but the resulting information is what make this a very valuable database to our organization.

Cons: There is not much wrong with this software. Limited training was required, though online help is available. The Greater Boston Food Bank oversees all use.

Food Pantry Database

Nov 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that this program is cloud based and I can access it from work and from home.

I also like its reporting capabilities. I can customize my reports as I have different reporting requirements for different agencies that I partner with.

Cons: The only thing I would change is that when I pull up my EFAP report, it doesn't show the apartment or unit number, only the main address.

Overall: We started using Oasis Insight in December of 2017. I like not having to thumb throught multiple pages for my reports and having to input everything into a spreadsheet. I can process our clients every day we are open and just run a report at the end of the month.

Excellent Product with a ton of Tools

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and versatility of the reports generator

Cons: sometimes runs slow, I'm assuming from the number of users online

Overall: This product allows us to keep track of our overall clients list and record their visits with just a few clicks. The reports we can generate provide us with all the statistics anyone could want

Pleased over all

Nov 03, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: We have been using this software for probably 8 years at our Food Pantry and rarely do we have a complaint. The updates that they make are certainly helpful.

Cons: The times that the software is slow is our main concern. They usually clear it up fairly quickly, but it is annoying at the time. Also, when you are entering a new client, the only part that is not user-firendly is that you can't "Add" that client until you have gone thru each tab. That has always been confusing to our trainees.

Overall: We merely use this software for keeping track of how often our clients come, how much food they receive, etc. so it has proved most beneficial in that regard.

Oasis Review

Nov 02, 2018
3/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of use.

Cons: There is no 7 day a week support when issues arise.

Overall: It's been a good improvement to our process but we do lack support on weekends or evening hours when we experience system outages, or downtime.

Oasis Insight review

Nov 09, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: I am a volunteer at a food pantry that uses Oasis Insight. I have no way to compare it with any other product. I guess it's ok, a bit complicated for volunteers who only use it for a 3-5 hours a week. I've been using it since I started volunteering in 2010 and have mastered it, but it takes awhile for new volunteers.

Cons: See pros, a bit complicated for volunteers who only use it 3-5 hours a week.

Overall: I am a food pantry volunteer who uses it once a week for three hours. I have no input into how it's set up or used. I just input client data.

Oasis for SNAP Applications

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All of the various reports that can be generated with the data that has been input.

Cons: that there is not a feature to track scheduled appointment date and times when it comes to SNAP applications

Overall: They have amazing customer service.

Great program

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use. Great user interface. Makes things easier.

Cons: None. The program works great. Rarely have any issues with it.

Overall: We use it to track foods distributed and client visits at our food pantry. It works great for pulling data!

Oasis Rocks

Nov 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of using features, User friendly screens

Cons: Slowness generating some reports especially quarterly/yearly reports

Overall: Tracking our CalFresh activity, generating reports needed internally and submitting to the counties.

Oasis Insight

Nov 02, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how easy it is to navigate this software.

Cons: The only frustration I ever experience is when I am on the phone with a client trying to access their information in a timely manner in order to use their time as efficiently as possible, but the program has a significant delay when accessing specific client files. It can be frustrating on both ends when it takes longer than expected for information to come up.

Overall: Overall, I think this is a great software. I do hope that speeds increase, but if the software remains unchanged, I think it will still be satisfactory. It may be nice to have a way to communicate with client base about closings or special announcements via the Oasis Insight software (for clients that volunteer contact information.

Oasis Insight Review

Nov 13, 2018
3/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

1 / 5
Value for Money

Pros: Nothing yet. I use is because I am a partner agency and was asked to use it.

Cons: Very cumbersome. perhaps I need more training

Overall: I use is because I was asked to.

Review!

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is user friendly and easy to teach to others.

Cons: Collecting the correct data\ pulling info for reports could be better

Overall: Great overall!

Amazing

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: How easily we can track our clients and it has all of the data we need to track.

Cons: Its slow. Very slow when I click on search.

Oasis Insight Review

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy use and outstanding customer service

Cons: Limited access when one user is online.

Overall: Could not be better in every facet

Great Tracking Tool

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy and quick to input transactions for our church food pantry. Allows multiple users. Allows us to generate reports to fulfill regional food bank required reporting

Cons: Point of use does not allow data reports or generation of listings for us to use. For instance, a list of weekly users by name, list of all clients for a certain period with how many times by date assistance was provided.

Overall: It's been a great tool for collecting data to provide the required reports

TFAC

Nov 02, 2018
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: The ease of access

Ability to print the case history.

Cons: Slow Response time.

YTD reports unreliable

oasis use

Nov 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: ease of pulling reports, user friendly,

Cons: it seems bogged down sometimes, kind of slow

Review

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. It doesn't take too much time to enter a new person's information and demographics. I'm able to locate client's data with easiness.

Cons: Generating reports to specific data when trying to narrow down to one or two options.

Great software

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that Oasis "remembers" tasks that you have been doing consistently. I also like the fact that it is easy to use, very user friendly, easy to pull up reports.

Cons: I have had some slow down issues recently and I remember one time during the mobile market where the system crashed, but it was resolved quickly.

Overall: We use Oasis with our mobile market and overall it has been great to use, navigate with barely any issues at all.

SERVE inc.

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We were able to actually have an affordable software and were able to stop using excel.

Cons: Sometime OASIS can work slowly. I am not sure why.

Overall: We are able to track assistance and have reports readily available. We love OASIS

Oasis Insight Making life simpler

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like the most about this software was the easy transition, It has relieved a lot of the reporting because everything is in one place, also the fact that is life so everyting is up to date.

Cons: So far everything is as expected and there is nothing we would change.

Overall: Our over all experience with Oasis Insight has been very positive the program is great and very easy to use.

Insight

Nov 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: SySystem is very responsive. Like the clarity of use.

Cons: Reporting features are very awkward to use. We have certain fields we would like to extract and report on. But using the generic menu system does not currently allow that.

Overall: Working with at regional food bank. Multiple agencies utilizing single data source. Very functional and helpful to see across the region.

Capterra loader

Oasis Review

Nov 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The value is great! Low cost for very robust features and great customer support.

Cons: While this may not be Oasis's problem to solve, finding ways to speed up the intake process when looking for a client would be great. Perhaps a suggested "kit" that food banks can provide to pantries?

Overall: Trying to understand the geographic location of the people that we are serving has been a great benefit.

Decent

Nov 02, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I LOVE HOW EASY IT IS TO DOCUMENT INFORMATION TO KEEP TRACK OF CASES.

Cons: IT COULD USE MORE FEATURES SPECIFIC TO OUR AGENCY TO KEEP TRACK OF MORE INFORMATION.

Capterra loader

Oasis Review

Nov 02, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The overall functionality is good, ease to navigate and has good reporting. The screens are pretty self explanatory.

Cons: Not being an admin of the system, it would be nice if users could delete duplicate records from their own organization.

Overall: We are a non-profit organization that runs a good pantry and we are easily able to track our clients.

Works well for the price

Nov 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ability to search using different approaches to the client information.

Cons: The drill down process to generate reports is cumbersome.

Adding a barcode reader has been a challenge and we have not been able to get it to regularly operate.

Overall: It has been fairly reliable and stable for us.

Great for data tracking

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Oasis insight is great for tracking data on clients over an extended period of time. The reports that can be quickly generated have proven to be extremely valuable for our team.

Cons: I would like to see some type of check in process added to the software, that has been our only negative.

Good Program needs some tweaks

Nov 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Ease of Recording weekly which clients have received assistance.

Cons: The fact that other Food Banks can change my clients' information but I can't tell if they are getting assistance elsewhere.

Overall: Tracking Food Bank Clients has saved us a lot of time and eliminated a client getting food more than once per week.

My Oasis Review

Nov 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Ease of use for most users to understand and use.

Cons: That i have to put the barcode scanner down to use the mouse to confirm. Would be much easier if I had a barcode on the wall called confirm, that could be scanned.

Overall: Overall the program is fairly robust and easy for average user to get around in.

Website is a little slow

Nov 14, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: The organized way in which it captures data

Cons: Slow website at times as we use the system live when we are checking in shoppers. Search sometimes does not yield results when I know the person is in the database. When entering assistance, entry is awkward. For instance, if switching Categories, the number I entered defaults back to 1 even though I had just entered 6.

Overall: Overall, I like Oasis. We use the system to track shoppers at our Pantry.

GASBOL

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very user friendly. It works great with the barcode scanner, and the signature pad. Our clients are able to go through the line much faster.

Cons: When our clients have to sign the Release of Information form we also have to sign it. It would be nice to have our signatures automatically show up. It would make the process a little faster.

We should be able to delete duplicate clients.

Good program but slow

Nov 09, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: It offers a lot of options and allows us to collect and record a lot of data.

Cons: It's slow. Also, I wish there were other search features, such as by address. That would be very helpful.

Overall: It's pretty user-friendly other than being somewhat slow as mentioned above.

Food Pantry Use

Nov 09, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Assistance, reports, cases are fairly easy to use.

Cons: Sometimes the sign-in screen for the client does not work correctly. Fulfill sent us directions to fix and it worked. Sometimes you scan a client card and it jumps back to another client.

Overall: Oasis Insight has improved our sign-in process and reports are much improved. We are a food pantry and the assistance catagories really help... for example....turkey sign-ups, distribution, etc.

Reports

Nov 02, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Running reports are easy and more accurate.

Love this time saver

Cons: Needing an internet connection when in use.

Overall: Running reports in a fast accurate way without shuffling through weekly paperwork. All info in one place and easy to retrieve when needed.

Oasis Program

Nov 02, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Ease of use. This program is simple to use and does not need a lot of training or experience.

Cons: Clients already in were somtimes duplicated kn tbe system.

Overall: Its a great tool and resource for social services as we serve the community.

Good but could be better

Nov 02, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The information that is able to be seen at any given time is good.

Cons: The basic search and advanced search is horrible. The search parameters never give you what you need. I often will not find an individual and then after I add them to a case, the software give a suggestion that it did not previously show. There is no feature to contact support for a duplicate case. I flag cases that are duplicates and they are never removed. The are many issues that I don't have enough time to go into.

Overall: I'm forced to use the program, I think the program can be vastly improved upon with more input from users.

Good stable software for managing customers

Nov 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The search and reporting capabilities in Oasis are useful. Partial matching of names works well.

Cons: I'd like to be able to get Notes reporting for all customers whether or not they have a notes, so I can see who I've annotated. Currently you can report Notes only for customers who have notes attached, so you don't have a list who who doesn't.

Overall: As I've become more familiar, I can search for a case and enter info more quickly. I do have some questions about data that was imported from my original data base, as the assistance categories seem to have different names.

Oasis Insight

Nov 09, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very simple to use for our Food Pantry Needs. Its pretty functional and the information is easily retrieved.

Cons: Sometimes there are some sluggish moments when requesting dats. But it easily remedies itself

Overall: The system is our support to register and maintain accurate monthly food pantry reports. After a little training ypu can be a subject matter expert and work like a pro

Kings Things Review

Nov 07, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use

Love the layout

Great reports available

Cons: I work with a lot of computer-phobic seniors, so we basically do a batch update offline. Our live training session left a lot to be desired. The video's helped, but basically we fumbled our way through it until we mastered it.

Overall: Love using Insight. The monthly SFPP and TFAP reports are so easy and quick to generate!

Best Life Food Ministry

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Extremely
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Pros: I enjoy how user friendly it is. It makes training new people easy.

Cons: No real flexibility in creating reports.

Overall: It makes ease of entering our food pantry information much more user friendly.

Oasis Insight Review

Nov 02, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Relative ease of use for non-it persons.

Cons: Slow, if one letter is off on name hard to find match. Allows duplicates which skews data.

Overall: Volunteer at church food bank/outreach center.

Oasis

Nov 11, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How user friendly it is. It was so easy to navigate.

Cons: That we could only have five on at once at our facility.

Overall: It has cut down our intake process time drastically

Review of Oasis software for the food pantry network

Nov 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the barcode scan feature for checking in clients. It is the fastest and easiest way to process them.

Cons: I don't have anything for this section. It does what I need it to do.

Overall: We are able to process people through our food pantry very quickly now. Even the new intakes go quite smoothly.

Excellent Software System

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like the most about this software is that it's user friendly. Everything you need is right there and accessible.

Cons: At this time there is nothing that I can think of that I don't like about this software.

Overall: I believe that this software is great tool that the Food Bank of South Jersey invested in to make available to the agencies. It's relevant and necessary for continuous growth in the industry. I believe it's more efficient than using paper and it's efficient and timely when registering and checking clients in.

Oasis Insight

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The software provides quick and accurate information needed for building clientele reports on a monthly basis.

Cons: It doesn't provide information on a client requesting assistance when/if they had been served from another community within the same month.

Food Bank location that loves using Oasis Insight

Nov 02, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The best thing about Oasis is their barcode mode that makes assisting clients simple and quick.

Cons: Data entry can sometimes be arduous and it takes us a while to train our volunteers how to do this properly.

Oasis Review

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It is easy to navigate and obtain reports when needed.

Cons: That there is no tab for documents specifically. Adding verification documents on the Notes tab could be confusing when trying to look for those essential documentations.

Overall: My experience is been great, I like how easy it is to navigate and look for essential information rather than scrambling through CalWin.

A review from the youth

Nov 05, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: It's pretty easy to learn, and it's quite simple to find tricks to use the system easier.

Cons: This might just be on our side, but it's often slow.

Overall: We are using Oasis Insight for a food outreach at our church, and we have been using it for almost three years, and it saves so much time! It's easy to teach, and works well for our needs to quickly and efficiently get our clients in and out.

Oasis

Nov 07, 2018
2/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 3.0/10 Not
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Pros: The reports that can be generated. You can get just the information that you need.

Cons: Software keeps logging me out when I am using search.

Very Useful

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ease of use and versatility of number of things I can track.

Cons: Search. I have discover when a search brings up nothing, if I add the person's birth date and search again, it finds the info. Why is this happening?

Overall: So far so good,love the ease of generating reports.

Oasis Insight for our parish food pantry

Nov 13, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the speed, efficiency,and reports.

Cons: There are some confusing interfaces to deal with, but I am sure that more exposure and time would clear all up.

Overall: Oasis Insight does a great job of managing our food distribution to hundreds of families each month.

Great Product!

Nov 02, 2018
1/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The software makes it so easy to find a client and check them out. It's fast and speeds up the process.

Cons: When entering a new client I found it cumbersome to have to do the REI and verification.

Overall: Check in is speedier for sure!

Comments

Nov 02, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: I like that we can track clients in and out of pantry with ease. Updating profiles is also easy.

Cons: Lots of places to click to add clients. Also want to be able to take away fields that we dontt collect the information.

Oasis Insight Review

Nov 02, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Extremely
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Pros: It is quicker to enroll a client for the church food pantry.

Cons: Does not capture signature when asked everytime and the stylus does not always work.

Overall: Registering clients for food pantry. It is quicker once the initial registration is complete.

Very Useful

Nov 04, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
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Pros: The site is very self explanatory. Everything is labeled and easy to understand.

Cons: The software slows down when a large number of people are using it at the same time.

Overall: It helps us keep information and file and cuts down in paperwork.

satisfied

Nov 05, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: That it very easy to use and to figure out. and if i need to delete i can on my own.

Cons: i havent had time to throughly go thru the whole program yet.

Overall: that it is easy for me to put client in the system.and pull them up quickly

Capterra loader

Review of Oasis Insight

Nov 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Great to have a system focused on NFP with such great functionality. Also the ease of use is super important for programs using volunteers.

Cons: Ad hoc reporting could be made easier for the user. And more standard reports would be helpful.

Speeds processing of Clients

Nov 02, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Relative ease of use for our volunteers, most of whom are retired and many of whom are not particularly computer saavy. It improved our signature acquisition process enabling us to more quickly find the client verify eligibility and process signatures.

Cons: Rather inflexible to add fields we would like to track to "tell the story"and advocate for our guests eg What does a typical guest look like?

Overall: We eliminated mounds of paperwork, filing, and the consequences of misfiling. Sped up filing of monthly reports for TEFAP and eliminated copy and mailing of signatures.

Great for overall use

Nov 02, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: You can document each type of service you as an organization offers.

Cons: When running a report, it is required you wait for the excel document.

Overall: Oasis is pretty versatile and I enjoy using it at work.

Very Useful

Nov 09, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: I think what I like the most about Oasis is how easy I am able to make reports and pull data from the website. There are several options that suits almost all your needs.

Cons: Sometimes I found myself seeking on the website how to do certain tasks; it was quite hard to find exactly what I was hoping for, but at the end I was able to successfully do what I wanted.

Oasis insight review

Nov 02, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: I can easily enter valuable data about clients

Cons: The process to pull multiple reports at once is non-existent. So pulling various reports is extremely time consuming

Used Oasis for 6 months

Nov 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Once all the data is inputted, signing in clients is a breeze. It shortens the time they have to spend signing up significently. So much easier than our old intake system and being connected with the entire Missouri database is great. Using birthdates makes finding clients so much easier.

Cons: Has a pretty good learning curve and we have discovered not everyone can get comfortable with it. You do need to use the program on a reasonably frequent basis to remind yourself the steps on signing someone in.

CFC user friendly

Nov 03, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: Its multi use functionality for recording client information

Cons: Takes to long to train for volunteers use

Overall: Overall pleased with the product to record information

Oasis Insight Review

Nov 02, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Easy to locate people by so many different ways

Cons: Can not have a total of daily served. I like to have the number at my hand when needed

Oasis Review

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I enjoy being able to print id cards immediately.

Cons: Producing reports are a hassle. I wish there was an easier way.

Overall: It's easy to use.

Review

Nov 09, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: I like how simple the directions of the software are. Using this program is not confusing at all.

Cons: The only gripe I have with this software is the search system. I could enter a name exactly how it is listed, but still recieve broad results.

Executive Director

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Easy to input information, and once the reports are designed, easy to run a report.

Cons: We need to report based on the town, and the software doesn't let us do that. We need to run a report, export it and slice it up. More work than we had hoped for.

Overall: We really like the software and are excited to get to the point where we can start scanning the clients who we serve. It will make us more efficient.

Easy and important

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: the ease of user ability. It is pretty much easy to navigate.

Cons: nothing at all. I took only a few times to navigate myself in the software, the rest was easy

Overall: easy sign ups for residents great record keeper and

referral from primary site

Nov 13, 2018
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: contact information and referral description

Cons: no language access, cannot multiselect to bulk change referral status

Overall: fairly easy to navigate, easy log in

Easy to use

Nov 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
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Pros: I did not have much training on the system but was able to quickly pick it up after using it a few times. That says a lot because I am no where close to being a software whiz.

Cons: All of the tabs and different locations you have to click on to get the information entered feels a little clunky but it works.

A valuable resource

Nov 13, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
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Pros: I like that I can sort data by different classes.

Cons: Sometimes it is difficult to ask the right question to get the data I need. This may be because I am not that familiar with it.

Overall: Our agency can check for duplicate addresses with this program. We can also check to see if a client registering with us has been served elsewhere.

Oasis is pretty awesome!

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I like how I can easily find one of our clients in the system. This platform helps us better serve out clients in a quick and efficient way.

Cons: Sometimes the signature part glitches but thats something minor in comparison to the old way of processing out clients information.

Food pantry Ease

Nov 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The ease of signing in our clients. Make our lines go a lot faster once we've gotten past the initial sign in

Cons: A lot of detailed information that the guest are not willing to share

Overall: The ease of registering our clients. Wish we had of used this a long time ago. So happy that we are now.

Oasis Rating

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Efficiency-Great resource for tracking and information

Cons: Cluster-Move around for searches. Needs tweeking

Survey Oasis

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: We use this at our Food Pantry. Make it so much easier to sign people in and keep track of how many we serve.

Cons: We haven't been using it very long. One thing is when there is a glitch there should be someone to contact.

Overall: The sign in process is faster. The recipients don't have to sign as many times.

ACCFB Partners Portal

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I liked the functionality and user friendly with what we use the service for.

Cons: The issue with making the appointments at a different time now.

Overall: I really enjoy it. Simple

Oasis Review

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Straightforward, easy to use software for a variety of organizations.

Cons: Visual appearance could be improved with brighter, lighter colors.

Capterra loader

Freedom House community lifeline pantry

Sep 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It was completely easy to set up and accessible

Cons: Setting up the account took to long, missed communication on both parts.

Overall: Great

Great software

Nov 02, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Oasis is easy to understand and to use. Very helpful

Cons: nothing!! its great. i will recommend this software to everybody

Off to a Good Start

Nov 02, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: The format was user friendly and somewhat easy to navigate.

Cons: There were functions that were not available that would have made using the software better.