# CommonOffice HRIS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CommonOffice HRIS the right Human Resources solution for you? Explore 25 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/165804/HRIS/reviews --- CommonOffice HRIS 4.7 (25) [View alternatives](https://www.capterra.com/p/165804/HRIS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 12th, 2026 # Reviews of CommonOffice HRIS Ease of use 4.6 Customer Service 5.0 ## Pros and Cons in Reviews SX Sue X Accounting and Payroll SpecialistWarehousing, 51 - 200 employeesUsed the software for: 1-2 years. “Flexible for customization , achieved lots of features not possible in other systems, met the unique needs of our business“ March 23, 2026 NF Nahom F HR CoachTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: 1-2 years. “Its not as visually appealing as it could be. “ July 15, 2020 BR Bea R Head of HRComputer Games, 51 - 200 employeesUsed the software for: Less than 6 months. “The team does all the work for you in a very short amount of time, with customization and great customer service. And the price was cheaper than anything out there. And the workflows are just like Workday but much easier to set up!“ January 19, 2022 ## Showing most helpful reviews Showing 1-25 of 25 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Vanessa L. Director, People and Culture Construction Used the software for: 2+ years ### "Excellent Value and Outstanding Support!" March 20, 2026 5.0 Overall, CommonOffice HRIS offers great value for the price. The support team is responsive and helpful, and the core functionality covers the essentials well. That said, the platform lacks some of the advanced features found in more comprehensive systems. For organizations looking for a cost-effective solution with solid support, it delivers a strong bang for your buck. Pros The prompt response time and level of support have been outstanding. Any questions or issues are addressed quickly and thoroughly, which makes day-to-day use a smooth experience. Cons The system is missing some functionality compared to more robust HRIS platforms. Certain features you'd expect from a full-featured system are either absent or underdeveloped, which can be a limitation for more complex needs. Alternatives considered [Rippling](https://www.capterra.com/p/172127/Rippling/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing CommonOffice HRIS Competitive pricing, support guarantee and user friendly. Switched from [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) The level of support was horrendous with UKG Pro. Review Source ST Sam T. CFO Hospital & Health Care Used the software for: 2+ years ### "Great Software company with amazing price" May 6, 2026 5.0 Our overall experience with CommonOffice HRIS has been exceptional, primarily because of the platform's incredible flexibility. Managing a staff of 100 nurses involves unique scheduling and payroll challenges, and CommonOffice is the first system we’ve found that is advanced enough to handle that complexity. It doesn't just offer a standard template; the software is truly customizable, allowing us to build a workflow that fits our specific operational needs perfectly. The technical depth of the suite is a major asset for any growing organization. We utilize everything from the robust payroll and timesheet management to the performance review modules and the ATS. The Applicant Tracking System, in particular, has streamlined our hiring significantly. Having all of these high-performance tools integrated into one "all-in-one" system has improved our efficiency and ensured that our data remains accurate across the board. What really cements our relationship with CommonOffice, however, is their world-class service. They are incredibly responsive and have worked very hard alongside us to ensure the system was customized to our exact requirements. They actually listen to our feedback and implement solutions quickly. It feels less like a software subscription and more like a dedicated partnership where the team is genuinely invested in our company's success. Pros I’ve been using CommonOffice to manage my company of 100 nurses, and I cannot recommend their payroll and timesheet software enough. Managing a healthcare staff of this size comes with a lot of complexity, but this system handles it with ease. It is incredibly advanced and customizable, allowing us to tailor every aspect of the payroll process to fit our specific workflow rather than forcing us into a one-size-fits-all box. Beyond the daily operations, their performance review module and ATS (Applicant Tracking System) have been absolute game-changers for us. The ATS is amazing for streamlining our hiring process, and the performance review tools are both intuitive and highly effective. It is clear that this is a sophisticated, high-performance platform designed to grow with a business, no matter how specific its needs might be. What truly sets CommonOffice apart, however, is their incredible service. The team is remarkably responsive and they actually listen to our feedback. They worked very hard alongside us to customize the system to our exact specifications, ensuring every detail was perfect. It’s rare to find a software partner that is this dedicated to their clients' success, and their commitment to support has made all the difference for our team. Cons There is very little to dislike, but if I had to name one thing, it would be the lack of a dedicated finance or accounting module. We enjoy the HR and payroll interface so much that we’d love to have our full financial suite integrated there as well. However, we recognize that accounting is a different specialty, and it doesn't take away from the excellence of their HRIS tools. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Payworks](https://www.capterra.com/p/235453/Payworks/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reason for choosing CommonOffice HRIS They had a great price, great service and amazing customization Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) The support was not appropriate for our organization Review Source VR Verified Reviewer Human Resources Real Estate Used the software for: 2+ years ### "Great HR Tool" January 31, 2019 3.0 CommonOffice has some of the best customer service available. Timely with return calls and emails. Quick to fix problems, and often identify items that may be an issue for future use before user does. This HRIS system does exactly what we need it to do for our company. Pros It is easy to set up users, and has plenty of areas to add additional information if you would like. The availability to customize the information that fits my company is great as well. Every company I different and it nice to have a software that can be more flexible. Cons Sometimes knowing which screen to go to for different information can be a hassle, but overall not bad enough to deter me from use. Review Source Sean F. Administration Construction Used the software for: Less than 6 months ### "Recommended Payroll & HR Program" March 20, 2026 5.0 Excellent. Common Office is a powerful tool if you spend the time to understand the program. We are using it now for our HR, payroll and project costing of payroll. Pros The support is incredible. Not only are they available during the implementation but I can literally call them anytime and they always respond Cons I have not encountered an issue with the program yet. If there was an area I would suggest for future development, it would center around interconnection between modules (i.e. Human Resources and Payroll) Alternatives considered [Rippling](https://www.capterra.com/p/172127/Rippling/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Wagepoint](https://www.capterra.com/p/138169/Wagepoint/) Reason for choosing CommonOffice HRIS Best combination of functionality and pricing Switched from [Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/) We were moving away from Sage and we were looking for a more comprehensive program Review Source BR Bea R. Head of HR Computer Games Used the software for: Less than 6 months ### "CommonOffice - better than Workday & ADP, much cheaper" January 19, 2022 5.0 From demos to implementation to customer service, we have kept interacting with the same person / people, so it's easy to communicate and make sure we get what we need. I've been very impressed with their response times, too. Pros The team does all the work for you in a very short amount of time, with customization and great customer service. And the price was cheaper than anything out there. And the workflows are just like Workday but much easier to set up! Cons Can't think of anything. Our people love it, and it's really easy to use. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ADP Mobile Solutions](https://www.capterra.com/p/212742/ADP-Mobile-Solutions/) Reason for choosing CommonOffice HRIS Cheaper, faster to set up, just as customizable, great interface, friendly staff, it had the complete suite of HR products. Switched from [Crelate](https://www.capterra.com/p/133064/Crelate-Talent/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) They weren't working, and we had 100 spreadsheets instead of a nice clean database Review Source KL Karen L. Human Resources Non-Profit Organization Management Used the software for: Less than 6 months ### "Highly customizable with great support!" May 25, 2023 5.0 From the initial presentation to the rollout and execution this system has met all the diverse needs of my organization. Pros The CommonOffice support team were friendly, efficient and had excellent problem-solving skills. They deliver! Cons Less a complaint and more so an adaptation, timecards reflect hours worked with notes on and absenteeism. It would be handy to have a second row reflect PTO and TO. Alternatives considered [Sage HCM](https://www.capterra.com/p/38692/Criterion-HCM/)[AVANTI](https://www.capterra.com/p/198741/AVANTI/)[Payworks](https://www.capterra.com/p/235453/Payworks/) Reason for choosing CommonOffice HRIS CommonOffice presented the most user-friendly platform with the most customizable fields. It was a no-brainer. Review Source SX Sue X. Accounting and Payroll Specialist Warehousing Used the software for: 1-2 years ### "Working like a team" March 23, 2026 5.0 Teamed up with Common Office IT, great experience working together. Always taking care the issue right away. Pros Flexible for customization , achieved lots of features not possible in other systems, met the unique needs of our business Cons some design structures can be simplified. wanted to cover a lot when the system originally designed, but when using it, for most users, less is more. Review Source EY Eric Y. Office Manager Civil Engineering Used the software for: 1-2 years ### "Office Manager" May 18, 2026 5.0 Staff are professional, friendly, helpful, and always fast to respond to our requests. Highly recommended! Pros CommonOffice HRIS is a Canadian owned business with probably the best value you can get for your small to median business with services for timesheets, payroll and HR service. Cons It might be hard to navigate the web based software at the beginning but once you have used a few times everything becomes easier. Review Source KT Kim T. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Great Company" March 17, 2025 5.0 Great costumer service, willing to find what will work for us, always available for questions Pros Very willing to fine tune system to meet our organizations needs. Always helpful with any questions, will make sure you are happy Cons Some functions are not intuitive to the user Review Source VR Verified Reviewer FPA Provider Enrollment Analyst Hospital & Health Care Used the software for: 2+ years ### "track my time" September 18, 2018 5.0 Pros i love this software because the company as well as myself is able to keep track of my pto/vacation days Cons sometimes it takes a little long to send notification to your supervisor to grant you the day off Review Source MD Michele D. Executive Assistant Child Day Care Services Used the software for: 2+ years ### "Highly recommend this system if you are looking for a HRIS. " March 14, 2025 5.0 Its been great for our organization. We all love it. Pros Its so user friendly and the support staff are always there to help. Cons Can't say I have anything to dislike about CommonOffice Review Source DC Deborah C. Human Resources Mgr. Construction Used the software for: 2+ years ### "BestHRCloud review" July 10, 2020 4.0 Overall we are pleased with what the software does for us and it is fairly priced. Prior to moving to this system several years ago, we were still using paper time off requests, and excel spreadsheets to track time off. Pros We use the software for tracking time off and have users that are very mobile. It is quick and easy for our users to login and schedule from a pc, tablet, or mobile phone. Cons From an administrator's point of view, it could be more user friendly. When updating items on multiple individuals, the screens do not maintain the sorting, or allow you to easily move to the next individual. Review Source ML Madeline L. HR Generalist Publishing Used the software for: 2+ years ### "Easy PTO Tracking" December 10, 2019 4.0 Pros It's very easy to use and has been extremely customizable. It's a simple interface that makes it easy for employees and admins alike. The team at CommonOffice has been super helpful every time we have a change in policy to help us work out the best way to implement the changes in our PTO tracking. Sometimes, it even involves custom projects which are still affordable and efficient. You can't beat the price. Cons It isn't the most attractive interface in comparison to other PTO trackers, it's very basic. But that's not necessarily a bad thing. Review Source MB Maris B. HR Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Great step for our company." December 9, 2019 5.0 Customer Service and response time has been great. The implementation has been a bit clunky at times, as our team hasn't always understood what common office does and Common Office hasn't always grasped what we are looking for. That said, they continually provide great customer service and keep working with us to satisfy our needs. The value for the dollar is definitely a win for our organization. Pros Lots of functionality. The electronic signatures have been a game changer. The ATS is a perfectly scaled tool for our application. It is an entry level HRIS that brought stability and consistency to our HR administration and has been worth every penny. Cons It does everything they say it can, but there are a few things that are more complex that we wish it could do. Overall, it is really good entry level HRIS, but if you are trying to support more complex processes (such as multiple level investigations or complex performance management metrics), you do run into limitations. I am optimistic that we will learn how to use the system smarter and Common Office will continue with their great customer service, and we might be able to clear some of our hurdles in the next 12 months. Reason for choosing CommonOffice HRIS It had all the functionality we needed for the best price. Review Source NF Nahom F. HR Coach Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Great Value for Money" July 15, 2020 4.0 Pros Employee set up is easy and quick, vacation module works reasonably well. Cons I think its a work in progress, the modules don't communicate with each other well. I have to speak with our rep (who is really helpful) about updating databases every so often. Its not as visually appealing as it could be. Its also missing some features that you would get with a higher end product (i.e. deduction of unpaid time off from time cards) Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Review Source MP Michael P. CFO Wholesale Used the software for: 2+ years ### "Long Time Satisfied Customer" December 2, 2020 5.0 We have been a customer since 2011 and have been very happy with the support and service. We have a pretty convoluted Time Off policy and they were surprisingly able to meet our needs. Pros The ability to customize the software to our needs. Cons There is nothing that I can think of that I have issues with. Reason for choosing CommonOffice HRIS Ease of use and ability to customize Review Source KM Katherine M. HR Assistance Manager Banking Used the software for: 2+ years ### "It does exactly what I want it to do" September 25, 2017 5.0 The bells and whistles of the product are impressive. Integration with email and the Mobile Apps are perfect. We feel much more organized with CommonOffice. The look, ease of use, the excellent customer service, and the relevant and ongoing training through their CommonOffice. Pros \- Great Price, and custom configuration, If I need help it's easy to get, and any changes / improvements we have requested have been forthcoming. Cons Does not connect to our payroll software (A.D.P) . They have their own payroll. The price is a bit too high. Also they could not come to our office and demo in person . Review Source FS Frank S. Sr. Compensation and Benefits Mechanical or Industrial Engineering Used the software for: 2+ years ### "Great Time Off Tracking" December 30, 2019 5.0 Great support and staff Pros This tool is easy to administer and the reporting is great. Employees like the system as well. It does everything we have asked. Cons Our company is very happy with this tool and the service we receive. No complaints. Review Source JD Julie D. Int. Data Analyst Gambling & Casinos Used the software for: 6-12 months ### "Team and Software are worth it!" April 15, 2019 5.0 We've had a great experience with Common Office. Their team is very responsive, patient and any time we have an issue, they're there to help every step of the way, should we need it. Pros Customized to fit our business needs, Offered additional features that we didn't have before, User friendly system, Accessible online anywhere, 24/7, Great supportive team! Cons Took a while to set up, Would like the system to update changes automatically instead of hourly. Review Source MR Monika R. HR MANAGER Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy to Use & Effective Software" November 28, 2019 5.0 In addition to the software addressing our time and attendance needs, it's user-friendly and the service we receive is amazing! Help is only a phone call away, expedient and professional. Pros It is very intuitive, effective and provides useful reports. Cons Not able to recycle old inactive email addresses. Review Source CC CRYSTAL C. OPERATIONS Insurance Used the software for: 2+ years ### "Great System" April 2, 2020 5.0 Pros The Commonoffice system has been a great tool for our insurance agency. The system is easy to use and the company shared calendar has helped between the 4 departments we have. Cons Integration, I wish the system would integrate with the payroll system ADP. Even though ADP has their own PTO system, Commonoffice is much more easy to navigate. Review Source DN Denise N. Payroll and HR Coordinator Used the software for: 1-2 years ### "Product is easy to use and great customer service. " May 3, 2018 4.0 Pros Lots of information at my fingertips. Customer Service is really great. really easy program to use. Cons Sometimes not all reports are user friendly. Once the fiscal year rolls over hard to obtain that information. Wish there were more reports to choose from. Review Source DM Donna M. Manager, HR Renewables & Environment Used the software for: 1-2 years ### "CommonOffice HRIS Review" January 25, 2019 5.0 accountability Pros eliminated paper copies of absence requests. made our employees more accountable for tracking their own absences. Cons some of the reporting features could be better. The export to excel does not function well. Review Source YS Yvette S. Director Used the software for: Less than 6 months ### "Great product that is very customizable, very user-friendly and is extremely cost effective." April 25, 2018 5.0 Pros I love it that this software is basically designed to our specifications. The sales and implementation teams really took the time to understand our business needs and tailored a system that works best for us. Cons From an administrator's perspective, on occasion it's difficult to remember where/how to change certain setup features, but this is primarily due to the fact that setup changes are relatively infrequent. Review Source SM Susan M. Accounts Payable Used the software for: 6-12 months ### "Overall we've had an easy transition to this vacation tracking system" November 9, 2017 3.0 Pros Our old system was all manual tracking. This automates it all for us and each employee can see their info very easily Cons I don't like how they handle maternity leave and returns and we've had to come up with a work around to their method. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.