# Page 6 | Xplor Education Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Xplor Education the right Daycare solution for you? Explore 200 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/165817/Xplor/reviews

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Xplor Education

4.1 (200)

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Last updated March 13th, 2026

# Page 6 - Reviews of Xplor Education

## Showing most helpful reviews

Showing 126-150 of 200 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ID

Imogen D.  
Teacher  
Primary/Secondary Education  
Used the software for: 6-12 months

### "Almost brilliant"

December 17, 2018

4.0

Really enjoyed the ability to adjust my child's time at Daycare from anywhere, never use die the automatic sign in from my phone as it wasn't activated at our centre. Lots of potential

Pros

Could do a range of things, allowed me to control my daughters attendance at daycare without lots of paperwork that goes missing

Cons

Had trouble confirming my bookings as there was a final button at the bottom of the screen which required scrolling down and didn't work smoothly all the time. Would have been better at the top and more in keeping with other familiar apps

Review Source

AD

Aleksandra D.  
Administrator  
Food Production  
Used the software for: 1-2 years

### "I like to use it"

October 2, 2019

5.0

Pros

Xplor helping me to communicate faster with my family and friends, create observations and share photos and videos.

Cons

I did not faind something that I do not like.

Review Source

Ian Piolo O.  
School staff  
Education Management  
Used the software for: Less than 6 months

### "Super easy to use!"

February 28, 2020

5.0

As a user, I enjoyed my time using it. Very easy to use

Pros

I like how it was breeze to understand and use. I did not find any difficulties navigating through the software

Cons

I had one time where it just stop working and I had to restart the app but it only happened to me once and that is it.

Review Source

JL

Jessica L.  
Head of Information Services  
Education Management  
Used the software for: 6-12 months

### "Xplor"

December 13, 2018

5.0

I like to check in on my kid. But hard to use for non tech savvy people.

Pros

Being able to check my balances on my account.

Cons

It’s hard to read the statements -UI is not friendly

Review Source

KS

Katie S.  
Occupational therapist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Quick and easy"

December 10, 2018

3.0

Pretty good, quick and easy.

Pros

Quick and easy to sign in and out the kids.

Cons

I find it hard to understand the pay statements and where I'm up to with billing.

Review Source

DS

Danielle S.  
Client Systems Specialist  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Easy Peasy Lemon Squeezy"

December 13, 2018

5.0

I remember to sign in and out much more with the use of the bluetooth notification feature.

Pros

This software has been great, everything is in the palm of your hand and you can easily do the things you need to do most for childcare with the touch of a button.

Cons

Initial set up of the user account was somewhat fiddly but once it was up and running it was great. Some difficulty with not being able to have the same user for multiple children who have different bookings in centre (e.g. step parenting arrangements).

Review Source

KC

Kelly C.  
Manager  
Retail  
Used the software for: 6-12 months

### "Basics "

December 14, 2018

4.0

Logging son in and out of day

Pros

I only use it for logging my son in and out of daycare

Cons

The poor girls at daycare centre seem to be always fixing it

Review Source

TS

Toni S.  
Parent  
Individual & Family Services  
Used the software for: 6-12 months

### "Xplor review"

December 18, 2018

4.0

Pros

Android phone friendly. Accessible from my phone in any location.

Cons

Delay in payment details. Does not show rebate percentage for each day.

Review Source

TD

Taryn D.  
Waste Education Officer  
Government Relations  
Used the software for: 1-2 years

### "Explor"

March 29, 2019

4.0

Pros

Fast easy sign in when you are in a hurry both in the morning and the afternoon.

Cons

My son always wants to sign himself in.

Review Source

ST

Sharon T.  
Lead educator  
  
Used the software for: Less than 6 months

### "It is easy to use "

March 20, 2018

4.0

Pros

You can see how many children are signed into the centre It easy to see parents on the app have signed in and out of the service You can see the visitors that have been in the centre and how long they attended

Cons

It had to keep track of ratios Parents can book in leaving us under staffed No colour difference when signed in or out Time consuming for parents to start Printed documents from the app Not sure how to print parents contacts and booking sheets

Review Source

CG

Chelsy G.  
Parent  
Education Management  
Used the software for: 6-12 months

### "Review for Xplor"

March 22, 2019

3.0

Pros

Very easy to use and information is easy to read.

Cons

Having to sign in each time and it is not used for observations and health, have to check a separate app called Kindy Hub for daily reviews on my child. Would be good if all the information was on one app.

Review Source

CB

Claire B.  
Director  
  
Used the software for: Less than 6 months

### "It's the one stop shop for all things CCMS"

March 12, 2018

5.0

Pros

My staff love how easy the app is to assist with programming and communicating with families. The families love how they can see their child being signed into after school care in real time. A lot of families say it gives them piece of mind. I love the support from the Xplor staff and their knowledge.

Cons

I'd like to be able to publish school holiday programs, permission forms and policies to families or staff that can been signed electronically.

Review Source

JP

Julie P.  
Registered Nurse  
Hospital & Health Care  
Used the software for: 6-12 months

### "A easy accessible system to use"

March 22, 2019

4.0

Pros

Xplor was an easy system to use for quick and accessible login and logout system for my child’s care facility to use. It was effective and efficient use of my time.

Cons

It was another app to download to login if the system was down at the childcare

Review Source

NP

Naurelle P.  
Coordinator  
  
Used the software for: 6-12 months

### "Not designed to meet the needs of FDC settings"

January 3, 2018

3.0

Pros

I like that it is online, so I am able to see child details and bookings while out and about. When the sign-in function is working, it is good to also be able to see who is in care.

Cons

Limited reports, lots of glitches resulting in incorrect bookings and attendances. For parents, data and battery use on phones as well as the need to turn on bluetooth and location are all undesirable. Customer service ranges from great to very poor.

Review Source

RR

Rebecca R.  
Coordinator  
Education Management  
Used the software for: Less than 6 months

### "Xplor"

March 21, 2019

4.0

So far it's been easy to use and straightforward in terms of accessing parts of the application.

Pros

We are new to Xplor and still setting up some parts like Ezidebit and so forth. Although so far have found it easy to use.

Cons

Nothing we are happy with the software

Review Source

LB

Louise B.  
Florist  
Arts and Crafts  
Used the software for: 6-12 months

### "Better than what we had! "

March 21, 2019

4.0

Pros

Once you’ve used it a few times it becomes very simple and you start to explore the other functions. I was surprised by some of the other things I found.

Cons

It can be a bit fiddly using the sign in and out function when you’re on the run.

Review Source

SF

Shantelle F.  
Chemist  
Chemicals  
Used the software for: 6-12 months

### "Review"

July 5, 2019

4.0

Pros

Everything is all in one place - photos, statements, approvals

Cons

Daycare information is cumbersome. Takes a long time to scroll through the days tasks. Would be better on a spreadsheet type format

Review Source

NE

NAHIDA E.  
Admin  
Retail  
Used the software for: 2+ years

### "Review Xplor"

December 18, 2018

5.0

Pros

It is extremely easy to use and manage Easy to use and manage

Cons

There is nothing i can say to be honest that isnt a con

Review Source

IS

Imogene S.  
Student  
Higher Education  
Used the software for: 6-12 months

### "XPLOR handy for busy parents"

July 17, 2019

4.0

As a consumer, I would say that Xplor has some handy features but it could be utilsed more fully by the daycare organisations. It does keep good records of attendance, payments and Cenrelink CCS information.

Pros

The sign in/out feature. So that, when you are really pushed for time, you can sign your child into daycare from the car if need be. I also liked the idea of the health feature, although this daycare never uses it.

Cons

When you have changed from one daycare to another (and they both use XPLOR) it can be difficult to keep track of which 'child' you need to click on eg: it would have John Smith (child) on there twice.

Review Source

DW

Dean W.  
Rooms Division Manager  
Hospitality  
Used the software for: 6-12 months

### "Easy to use "

March 30, 2019

4.0

Overall I find it easy and nice to use

Pros

Very easy to use & navigate. It has a clean platform & allows us to see photos of our 2yo at childcare while we’re at work.

Cons

Being able to update bank details on the app would have been helpful.

Review Source

BM

Belinda M.  
Parent  
Education Management  
Used the software for: Less than 6 months

### "Easy and user friendly"

December 14, 2018

5.0

Really enjoying the ease and simple nature of this great app!

Pros

This software is user friendly, family friendly and good looking too!

Cons

The last few days the sign in/out function hasn’t worked for everyone. Minor problem!

Review Source

JS

Judy S.  
Teacher  
Education Management  
Used the software for: 6-12 months

### "Easy to use "

April 2, 2019

4.0

Pros

I like how easy it is for me book my child in for an extra day. The calendar shows me whether there is a space available and I can book it on the spot.

Cons

I don’t have any issues for my purposes.

Review Source

LB

Lauren B.  
Retail partner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Xplor"

July 10, 2019

5.0

Pros

Can see things as they happen ie sleep or meals rather than waiting until the end of the day for a report.

Cons

Bit difficult to navigate at first. Lots of options that don’t really do anything.....

Review Source

KT

Kerri T.  
Director  
Education Management  
Used the software for: Less than 6 months

### "Very poor service and response"

August 6, 2018

1.0

A very poor and trying experience.

Pros

I didn't like it at all. I was promised many things and not one was delivered.

Cons

Staff were unable to answer my questions and didn't respond to my emails requesting assistance.

Review Source

Response from Xplor

December 5, 2018

Hi Kerri. We're really sorry to hear this. We've added a lot more members to our support crew since the CCS transition and have reduced response time considerably. If you continue to have issues, please reach out to us on support@myxplor.com.

SM

Sarah M.  
customer  
Management Consulting  
Used the software for: 1-2 years

### "Helpful app for parents"

December 15, 2018

4.0

Its helpful in quickly booking child care on a casual basis

Pros

I like the booking functionality, its easy to find out how many spots are still available to book

Cons

Its difficult to view the invoices properly, seems a bit glitchy and not mobile optimised

Review Source

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