Who Uses This Software?

Health insurance brokers and agents along with General Agents that work with such firms. TPA's and Health Insurance Carriers - particularly those focused on health underwritten groups from 2 - 100


Average Ratings

3 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • eHealthApp
  • www.ehealthapp.com/
  • Founded 2003
  • United States

About eHealthApp

Provides brokers efficiency of quoting and enrollment. Personal health questionnaires & custom benefit plan elections for group health.


eHealthApp Features

  • Claims Management
  • COBRA Administration
  • Deduction Management
  • Disability Insurance Administration
  • Employee Database
  • FMLA Administration
  • For Brokers
  • For Employers
  • FSA Administration
  • Health Insurance Administration
  • HIPAA Compliant
  • Life Insurance Administration
  • Provider Management
  • Retiree Administration
  • Retirement Plan Management
  • Self Service Portal
  • Claims Management
  • Commission Management
  • Contact Management
  • Document Management
  • Insurance Rating
  • Policy Management
  • Quote Management
  • Broker / Agent Portal
  • Carrier Upload
  • Commercial Lines
  • Comparative Insurance Rating
  • Customer Portal
  • For Casualty Insurance
  • For Health / Medical Insurance
  • For Life Insurance
  • For Personal Insurance
  • Multi-State
  • Multiple Line Rating

eHealthApp Reviews Recently Reviewed!

Great sales support! Difficult on my agency when employees have technical issues in the system.

Aug 04, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The way it looks. The customizing options from benefits enrollment to design are needed for any size group enrollment. The fact eHealthApp is working with the insurance carriers to accept their electronic enrollment format is huge. I like the easy administrative access from my laptop and phone the system gives me.

Cons: When my client employees have issues enrolling in the system, due to technical difficulties, and there is no eHealthApp service support for the employee at the time of their enrollment. This causes delays in enrollment and multiple communication from our office to eHealthApp and back to the employee before the issue get resolved. Usually the issue is simple and a screen share with the employee could go along way in making the overall enrollment experience easier and more customer/employee friendly.

Overall: Helps my agency stay mobile and progressive with the online enrollment technology.

Vendor Response

by eHealthApp on September 11, 2017

We greatly enjoy working with Jason and his team. Using eHealthApp┬┐s powerful technology, he is able to provide even better service to his clients through the enrollment and change forms customized for each business. We appreciate the feedback regarding support. We are always looking for more ways to provide secure, cost effective and compliant offerings to our customers.

Every one has been so professional and easy to work with down to the smallest detail.

Aug 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We love the flexibility. We were able to build very specific forms for our business. The customer service has been exceptional. We love how responsive the support team is.

Cons: It is a bit of a learning curve learning how to build and use the software but there was help all along the way.

Vendor Response

by eHealthApp on August 01, 2017

Thank you Traci - The Parker Insurance team is doing great!

Great secure way to do business.

Aug 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Support is great. Great flexibility in customizing to my needs. Always willing to help figure out the solution.

Cons: Understanding the rules and limitations is very important to getting things to work just like we want it to.

Vendor Response

by eHealthApp on August 01, 2017

Thank you Parker Insurance. Parker Insurance is a great agency to work with pleasant, honest, knowledgeable people who sincerely want to help their customers with their insurance needs and do it in a way that enrolls their customers on insurance policies using the most efficient and effective way possible.