---
title: "XEDI Web EDI Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about XEDI Web EDI Software - reviews, pricing plans, popular comparisons to other EDI products and more."
source_url: "https://www.capterra.com/p/165849/Web-EDI/"
page_type: "product"
language: "en"
---

# 

 XEDI Web EDI Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

XEDI Web EDI

## What is XEDI Web EDI?

The UK's leading cloud EDI provider that makes is easy to send and receive EDI documents with your trading partners.

## What is XEDI Web EDI used for?

[EDI](https://www.capterra.com/edi-software/)

Top alternative

Featured

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£80

Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for XEDI Web EDI?[Manage this product listing](https://www.g2.com/products/xedi/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### XEDI Web EDI

4.4 (8)

VS.

[4.8 (44)](https://www.capterra.com/p/92426/Pro-EDI-Translator/reviews/)

Starting Price

£80

Per Month

Starting Price

$49

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (8)

Ease Of Use

4.6 (39)

Value For Money

4.0 (8)

Value For Money

4.9 (39)

Customer Service

4.5 (8)

Customer Service

4.9 (39)

## XEDI Web EDI alternatives

Highest Rated

[5.0 (16)](https://www.capterra.com/p/275729/SBSA/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Infocon Systems WebEDI](https://www.capterra.com/p/163009/Infocon-Systems/)

[4.8 (39)](https://www.capterra.com/p/163009/Infocon-Systems/#reviews)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/163009/Infocon-Systems/)

[SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/)

[4.2 (526)](https://www.capterra.com/p/155593/SPS-Commerce/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/155593/SPS-Commerce/)

[TrueCommerce EDI Solutions](https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/)

[4.3 (537)](https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/reviews/)

Starting price

$19.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/)

[View all alternatives](https://www.capterra.com/p/165849/Web-EDI/alternatives/)

## FAQs about XEDI Web EDI

Overview

### What company size and specific industries is XEDI Web EDI built for?

XEDI Web EDI is designed for supermarkets and retailers, especially larger organizations operating across the UK and Europe. It suits companies that need automated warehouse integration, order forwarding, and access for international operations, making it a fit for retail and grocery supply chain environments.

Features and Usability

### What are the key features of XEDI Web EDI?

XEDI Web EDI offers EDI, AS2 Capability, and Data Transformation for exchanging and converting business documents. It also includes Invoice Management, Order Tracking, and Data Import/Export for transaction handling, plus Alerts/Notifications, Archiving & Retention, Compliance Management, Email Management, and Labeling for document control and compliance.

Integrations

### Which third-party tools and platforms does XEDI Web EDI integrate with?

XEDI Web EDI integrates with accounts systems, Adobe Commerce, SYSPRO, and Xero. These integrations cover accounting, ecommerce, and ERP workflows, giving businesses a focused set of connections for managing orders, invoices, and financial data across core business platforms.

Getting Started and Support

### What training and onboarding options does XEDI Web EDI offer?

XEDI Web EDI provides documentation for training and onboarding. Documentation gives teams written reference material for learning product features, checking setup steps, and reviewing information as needed during implementation and use.

Getting Started and Support

### What customer support options does XEDI Web EDI offer?

XEDI Web EDI provides Email/Help Desk, Phone Support, and Chat. Support is presented through direct contact channels for users who need setup or troubleshooting help. No reviewer feedback on support experience is available, so no claims can be made about response speed, helpfulness, or common support frustrations.

## Features

AI summary

Based on 507 EDI reviews

Not all EDI products cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution:

-   **Data Import/Export** (**54%** of reviewers rated this feature as critical)
-   **Data Mapping** (**66%**)
-   **Third-Party Integrations** (**52%**)

XEDI Web EDI includes **Data Import/Export**, which supports moving transaction data in and out of the system efficiently. However, it does not include **Data Mapping** or **Third-Party Integrations**. Instead, it offers **Data Transformation** (**49%**) and **Alerts/Notifications** (**36%**), which can help teams reformat incoming data and stay informed about document activity or exceptions. Together, these features help businesses manage EDI workflows more effectively, providing teams with better visibility and more control over daily data exchange tasks.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Archiving & Retention

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

AS2 Capability

Conduct transmissions via AS2 in addition to other methods such as value-added network (VAN)

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Data Import/Export

Import and export data to and from software applications

Data Transformation

Translate EDI formats into data suitable for use with company applications.

XEDI Web EDI 7 features

### All Features
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- AS2 Capability: Conduct transmissions via AS2 in addition to other methods such as value-added network (VAN)
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Data Import/Export: Import and export data to and from software applications
- Data Transformation: Translate EDI formats into data suitable for use with company applications.
- Email Management: Manage, store and organize emails within the system or via third-party apps

---

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Features

3.9 (8)

3.9

Based on 8 reviews

## Pricing

Value for money

4.0 (8)

Free Trial

Basic

£80.00

Per Month

Value for money

4.0 (8)

4.0

Based on 8 reviews

## Integrations

[

Xero](https://www.capterra.com/p/120109/Xero/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[

SYSPRO](https://www.capterra.com/p/6963/SYSPRO-ERP/)[

ACCOUNTS](https://www.capterra.com/p/127938/ACCOUNTS/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (8)

4.5

Based on 8 reviews

## User reviews

Overall rating

4.4

Based on 8 reviews

Filter by rating

5(4)

4(3)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Eddie O.

Retail Manager

Internet

### "Great Service at a Good Price"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 19, 2019

A great decision to move over from our old supplier. Would recommend to everyone.

Pros

Easy to use interface and a great team backing the solution up. We have now connected to 4 organisations with no issues whatsoever.

Cons

Software is a bit clumsy with an old looking interface. Saying that, it does everything we need it to and a lot better than our old supplier.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DB

Douglas B.

CFO

Consumer Goods

### "Poor support and setup"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

February 8, 2019

We have an EDI system, but I chose another Cloud based system for my second and third

Pros

It works, and does the rudementary job it is required to do.

Cons

The setup procedure and in particular the insistence on emailing issues rather than actually having someone on the phone.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AT

Andy T.

Operations & Logistics Manager

Food Production

### "It was a wonderful experience. Every time I had issues they helped/"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 14, 2017

Pros

It was designed as a very user friendly software. Customer Service. Good value for price. Functionality of it was very good and they kept it simple.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

NR

Nusrat R.

Administrator

Computer & Network Security

### "This is a great website. This site helps me a lot to find a suitable software for my business. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 10, 2017

This software help me to find my desired product for my business. I can manage my organizational data very smoothly now. I am facing no problem with this. All the data are saved accurately.

Pros

These software is very helpful . Easily find what i need at best price. I was searching for a website that as a database administrator i need to manage the different data of the organization. That time for me it was very tough. But then I came to know about capterra and this software help me to find my desitred software to manage the organizational data. It's great . And still i am using this software.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

BI

Brian I.

Company Secretary

### "ok"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

August 21, 2017

Pros

easy to use, once set up correctly. Helpful when things go wrong.

Cons

On roll over at the end of a month flicking back a month to select a transaction in the previous period for every single one

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

RB

Rob B.

General Manager

### "I have had an excellent experience working with WebEDI for the past 7 years now. "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 17, 2017

Pros

Setting up new customers has been simple with great support. It takes the headache out of a big part of the set up with the big retailers for a small company like us. The software is easy to use and simple to edit information.

Cons

Multiple customers can add up in cost for a small company and might point to in house software one off costs rather than the web based versions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Jo M.

Accounts

Newspapers

### "I'm useless with technology but this is so straightforward ."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 8, 2017

Pros

It's so easy to use the team always help straightaway and sort out any problem or difficulty I have .

Cons

There is nothing I dislike about the software there is nothing else to write about it except I need one hundred characters

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 10, 2017

Thanks Jo. We pride ourselves on the ease of use of the system and the quality and speed of any support requests.

MV

Michael V.

Head of Brand Development

### "Overall, very positive. They're a great team and the service we've received has been super fast."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 8, 2017

Ease of connection with EDI partners.

Pros

Great implementation from the team at WebEDI. Simple and straighforward for the receipt and submission of purchase orders.

Cons

Pretty basic feature set and lacks the ability to control notifications -- We have to go through the support team to update who receives the notifications of new orders.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 10, 2017

Hi Michael. We have taken your comments on board and have now added the ability to manage your notifications within the Profile section of the portal.

[View all Reviews](https://www.capterra.com/p/165849/Web-EDI/reviews/)

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