# XEDI Web EDI Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is XEDI Web EDI the right EDI solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/165849/Web-EDI/reviews --- XEDI Web EDI 4.4 (8) [View alternatives](https://www.capterra.com/p/165849/Web-EDI/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of XEDI Web EDI Ease of use 4.6 Customer Service 4.5 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eddie O. Retail Manager Internet Used the software for: 6-12 months ### "Great Service at a Good Price" February 19, 2019 4.0 A great decision to move over from our old supplier. Would recommend to everyone. Pros Easy to use interface and a great team backing the solution up. We have now connected to 4 organisations with no issues whatsoever. Cons Software is a bit clumsy with an old looking interface. Saying that, it does everything we need it to and a lot better than our old supplier. Review Source BI Brian I. Company Secretary Used the software for: 2+ years ### "ok" August 21, 2017 4.0 Pros easy to use, once set up correctly. Helpful when things go wrong. Cons On roll over at the end of a month flicking back a month to select a transaction in the previous period for every single one Review Source DB Douglas B. CFO Consumer Goods Used the software for: 1-2 years ### "Poor support and setup" February 8, 2019 3.0 We have an EDI system, but I chose another Cloud based system for my second and third Pros It works, and does the rudementary job it is required to do. Cons The setup procedure and in particular the insistence on emailing issues rather than actually having someone on the phone. Review Source MV Michael V. Head of Brand Development Used the software for: 6-12 months ### "Overall, very positive. They're a great team and the service we've received has been super fast." August 8, 2017 5.0 Ease of connection with EDI partners. Pros Great implementation from the team at WebEDI. Simple and straighforward for the receipt and submission of purchase orders. Cons Pretty basic feature set and lacks the ability to control notifications -- We have to go through the support team to update who receives the notifications of new orders. Review Source Response from XEDI August 10, 2017 Hi Michael. We have taken your comments on board and have now added the ability to manage your notifications within the Profile section of the portal. RB Rob B. General Manager Used the software for: 2+ years ### "I have had an excellent experience working with WebEDI for the past 7 years now. " August 17, 2017 4.0 Pros Setting up new customers has been simple with great support. It takes the headache out of a big part of the set up with the big retailers for a small company like us. The software is easy to use and simple to edit information. Cons Multiple customers can add up in cost for a small company and might point to in house software one off costs rather than the web based versions. Review Source NR Nusrat R. Administrator Computer & Network Security Used the software for: Less than 6 months ### "This is a great website. This site helps me a lot to find a suitable software for my business. " September 10, 2017 5.0 This software help me to find my desired product for my business. I can manage my organizational data very smoothly now. I am facing no problem with this. All the data are saved accurately. Pros These software is very helpful . Easily find what i need at best price. I was searching for a website that as a database administrator i need to manage the different data of the organization. That time for me it was very tough. But then I came to know about capterra and this software help me to find my desitred software to manage the organizational data. It's great . And still i am using this software. Review Source JM Jo M. Accounts Newspapers Used the software for: 1-2 years ### "I'm useless with technology but this is so straightforward ." August 8, 2017 5.0 Pros It's so easy to use the team always help straightaway and sort out any problem or difficulty I have . Cons There is nothing I dislike about the software there is nothing else to write about it except I need one hundred characters Review Source Response from XEDI August 10, 2017 Thanks Jo. We pride ourselves on the ease of use of the system and the quality and speed of any support requests. AT Andy T. Operations & Logistics Manager Food Production Used the software for: 6-12 months ### "It was a wonderful experience. Every time I had issues they helped/" September 14, 2017 5.0 Pros It was designed as a very user friendly software. Customer Service. Good value for price. Functionality of it was very good and they kept it simple. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.