Genesis Digital

WebinarJam


4.5 / 5
103 reviews

Who Uses This Software?

From solopreneur to enterprise use, WebinarJam has the power at the lowest price.


Average Ratings

103 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $39.99/month
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Genesis Digital
  • www.genesisdigital.co
  • Founded 2013
  • United States

About WebinarJam

Increase your sales and attendance with the only webinar system that produces a complete live stream event from registration to replay. WebinarJam has more features, no downloads, and is the most dramatic improvement to Live Casting, Event Streaming, and Webinar Broadcasting ever released to the public.


WebinarJam Features

  • Electronic Hand Raising
  • Mobile Access
  • On-Demand Webcasting
  • Presentation Streaming
  • Presentation Tools
  • Private Chat
  • Real-Time Chat
  • Record & Playback Ability
  • Screen Sharing
  • Two-Way Audio & Video
  • Video Conferencing
  • Alerts/Notifications
  • Customizable Branding
  • Event Management
  • Live Chat
  • Multi hosts
  • On-Demand Webinars
  • Polls/Voting
  • Q & A
  • Reporting/Analytics
  • Screen Sharing
  • Social Media Promotion

WebinarJam Reviews Recently Reviewed!


WebinarJam: Makes Webinars Easy and Profitable

May 02, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We run multiple webinars a month as a way of outlining our product solutions to prospective new customers. These webinars deliver a consistent flow of sales for our business. WebinarJam is integral to us doing this.

WebinarJam simplifies all of the set up and running of webinars so we can just focus on the content and delivery. It integrates with all of our tracking and mailing list systems. Makes it super easy to prepare sales webinars with pre-defined "buy buttons" etc.

And we can interact with clients in real time chat during the call, answering any questions / dealing with objections as they arise.

WebinarJam automates all of the registration, confirmation and reminder notifications and can even handle replay pages.

You can configure the webinar in "express mode" which is super quick to get up and running - or you can dive into the "full configuration" mode which gives you total control over every conceivable option.

I particularly love how it integrates with ClickFunnels so we can build custom registration pages - and how it tags people in our email CRM so we know who attended / didn't attend / showed up late and/or stayed engaged throughout the webinar, so we can customise their followup.

It also integrates with Zapier - which opens up plenty of options for other integration. A very versatile tool.

Cons: One frustrating thing about WebinarJam - is really the flip side of such a powerful platform... - there are so MANY options, that at times it can be hard to figure where to find what you need.

And the UI feels a little dated. There are times when a modern UX would be super helpful - for example, type-ahead searching in an unordered drop-down list containing hundreds of options is pretty much standard these days - but in WebinarJam, you have to scroll all the way through the list to find what you want. Hopefully this will be addressed in time.

Capterra loader

So Glad We Bought EverWebinar (from WebinarJam) We absolutely love it

Dec 18, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We had a dream:

What if we could build a system that would allow us to get everything done for our Automated Webinars inside Facebook Messenger?

We recently purchased Everwebinar.

What if we could make it even better by offering such a smooth and seamless experience that we would get signup and attendance rate through the roof.

This was the plan:

From signup to delivery of a branded url to the webinar, reminders before the webinar, follow-up messages if they missed the webinar, attended but left early, watched but did not buy etc, ...

All done in Messenger.

With open rate in Messenger up to 100% and 10x higher CTR than email we thought this would be a game changer for us.

We have spent 3 days and almost 3 nights trying to create this system. It was freaking hard to get all the pieces work together. We failed and failed more. It has been the most challenging automated workflow we've ever built.

We were exhausted, our brains fried & froze.

We hit a massive roadblock and spent 24 hours just on a "little tiny" piece of the puzzle: getting it to work no matter what the timezone of the user is, no matter which On-Demand time they choose. We were almost there 99%.

And then we had a moment of grace.

We made it. And now It works beautifully.

So if you ever had the same dream now you know it is possible.

If you want to test it for yourself check our webinar on "How to create Chatbots and Automated Marketing".

Cons: We would love to have schedule code for Just in Time webinar. I it.have contacted support about this and the tech team is working on

Overall: EverWebinar allows us to run webinars to promote our business 24/7/365 in any countries in multiple languages. EverWebinar provides a fantastic ROI.

Outstanding and comprehensive information delivery and client satisfying system. Evergreen too!

Sep 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's not just the software. The creators are truly experts in the field. As a professional consultant that is expected to be ahead of the curve, I am surrounded by truly accomplished and relevant industry leaders. Meaning that my search was likely intended to achieve very similar results as anyone that would typically become one of my clients by watching one of my webinars. Which because this product is created for today's evergreen and create once deliver 24/7 scale to freedom I have modeled a 7 figure business that literally takes a weekend of hard press work up to six weeks of part-time effort to complete. That will then do the rest of the heavy lifting. Ideal for coaches, trainers, infor product makers, workshops, lead generation, networking, team meetings and the list is as big as your imagination.

Cons: my only con.... keeping it real and such... is some of the people that are getting famous by the leaders of the company tend to be clicky... and fail to recognize those of us that come from a different culture such as law, professionals of other sectors, and so on. They love to talk about millions in sales and sales sales... sales... when those of us with truly professional credentials expect without hype to make millions or frankly, billions... and never once have to speak about it because our clients aren't in that state of mind. So, even in a post like this one where i'm tryig to leave an accurate con...I still refer to the crazy amount of money you can make if you learn what I've learned and you use the models the way that are intended. Of course that's what I spend much of my time consulting clients on.

Okay webinar software

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: I used WebinarJam for about 3 years when I first launched my website. Someone whose site I admired recommended them, so I signed up. At the time I was using Google Hangouts and their solution (an overlay over Google Hangouts) was a perfect fit. It gave me analytics for my Hangout and I could track who attended and who signed up but didn't show.

Cons: My least favorite part of the software was the price. I always thought I was paying far too much for what I was receiving. And when YouTube Live became a thing I jumped ship and haven't looked back. The person who recommended WebinarJam still uses the software. I don't get the appeal.

Overall: Overall WebinarJam was a decent software, if a bit overpriced. But it worked well for what I needed and for that I must give them credit. In my opinion, there are other products on the market that can give you what you need at a better price point.

I love WJ, it's a great software and will still rise to greater heights in the time to come.

Oct 29, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, great support, Great interface, Great website templates (which I don't use, I am using Clickfunnels)

Cons: - Some features available in the old WJ are not available in the new (like that admins can see who (by name) is attending live during the webinar.

- No support for 3rd party AV equipment which is essential when using WJ professionally ( I had bought an expensive 3rd party card (BlackMagicDesign) to be able to use my SonyA6300 for HQ image during webinars - then chrome automatically updated to the newest version in the background (which cannot be prevented by any means) and suddenly my whole setup didn't work anymore - it took me days to figure out the it was the newest chrome update together with the WJ chrome plugin that caused by camera not to be selectable in the WJ Live Room testing.)

- I would prefer to be in touch with 1 customer support team member instead of 5 different ones (I know there is a trade off between responsiveness and # of support people involved but in my last support request I was in touch with 5 different people.)

- No backup of Webinars // No Undo option if webinar is deleted accidently

- No (automatic) mass signup of a list of people to a new webinar

- No transfer of a list of users from one webinar to another (People who register to a webinar sign up for a ongoing series of webinars, now if I change the schedule or anything I have been advised to create a new webinar of statistics will not work properly)

The platform is very intuitive and the customer support very prompt and helpful.

Dec 12, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that its so intuitive that you can learn to use it by yourself, only watching the videos in the platform. It pretty much gives you all the elements to make a cool webinar. And reach out to people around the world if you choose to. Its very structures and the steps are very clear once you enter the platform. Gives variety for landing pages, reccomandations and most of all, if you have any problem, even if its your fault, the customer support team is very helpful and understanding.

Cons: There are a fiew features i would like to be more colourful and permissive with the users ideas.

The Thank you page and the pre LIVE one are a bit to simplist. It would be awsome if you can put SM logos and links, colours of your choice for the backround. The presenters picture is redimensioned and it s really hard to find one that is not distorsioned there, though it s little.

Overall: A new sales channel that gives you the oportunity to invest little time mostly, little resources, but you can reach a large amount of people, meaning more possible clients for your business . We got to people easy and they were more likely to participate to something that doe not imply leaving home or office. Saves them time and us money. :)

Very intuitive interface - makes webinar hosting easy

May 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: I like how the software has tutorials and step-by-step instructions on how to set up your webinars without much difficulty. The quality of the webinars is really good. Being able to pick which platform you wish to replay videos on is a nice feature, and I like how when I select YouTube that it automatically goes over and shows up on YouTube.

Cons: Lacks the ability to pause a recording to save replay viewers the hassle of watching what you don't want/need them to watch on the video. The price per month to use the platform may be prohibitive to some. There may be other free options that one can use instead. On replays, it's always nice to give viewers the ability to navigate and scroll through the video. The native platform viewer as far as replays lacks the ability to scroll. A mouse click pauses or restarts the video.

The product and support can best be summarized in one word; enviable.

Jan 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There are too many pros to list about the software. It's feature rich and works as described. What is most valuable to me is the support provided. Cust ssupport continues to be a magnificent gift. Without support of the caliber, EverWebinar would just be another tech provider and there are far too many of those already.

Cons: I would love to see more integration with other SMS gateways, such as Mobit.com, and ClickFunnels. Both of the aforementioned providers are critical to my overall marketing strategy.

Overall: I'm still counting them... At the end of the day, I would have never signed up for the service if I had to figure it out on my own. The level of support found here is something that others advertise, but do a pitiful job of delivering... Well done. Well done, indeed...

I love WebinarJam. I use it for my bi-monthly virtual panels, and it works like a charm.

Oct 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best part about WebinarJam is the flexibility. I bring Presenters in on the fly, add videos and polls during events. It's awesome. Attendees can tune in on any device, with any browser, from anywhere in the world. And WebinarJam is cheaper than any comparable solution on the market.

Cons: Until the new version, I didn't like that WebinarJam depended on Google Hangouts or the super long delay. Hangouts went down all the time, and it was difficult to configure.

The new Jam doesn't use Hangouts, and it is super simple and bulletproof. I've never had a problem with my events.

Overall: I use WebinarJam for my bi-monthly "Tele-Conferences" (http://galacticjourney.org/tag/tele-conference/) These are virtual panels that allow me to present Galactic Journey seminars/Q&A sessions like we do at conventions, but without having to go anywhere.

Excellent experience. Rocky offered to personally help me if support took too long.

Nov 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The old Webinar Jam was flawless. I'm looking forward to getting things working with the new JamCast. The Video Injections seem to timeout on the new Webinar Jam with Jam Cast.

Cons: The old Webinar Jam was flawless. I'm looking forward to getting things working with the new JamCast. The Video Injections seem to timeout on the new Webinar Jam with Jam Cast.

Capterra loader

Simply the best in the business.

Dec 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great documentation and support, and they listen to their customers. Not a fly-by-night operation like so many other SaS platforms we've tried to use in our business.

Cons: Tough to say. I would like more flexibility for split-testing pages against each other and also testing on multiple platforms (mobile, desktop, etc. etc.) but the team has done a great job of listening and putting out regular updates with updated functionality, so this isn't really a complaint.

Overall: Automation of smart marketing funnels. Our clients love it.

Capterra loader

Great Webinar Software With Great Marketing Tools

Jan 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Reliable, easy to use webinar tool. It has great marketing features such as product promotions, built-in video playing, ability to pre-load presentations, so presenters don't need to worry about their connection. It has a classroom feel, as viewers can 'raise their hand' and be brought into the presentation. Comments can be highlighted on the screen for people to see and much more! It automatically makes a playable replay, and gives you the video recording as well.

Cons: Still a bit pricey.... but worth it. There is also a short delay for viewers

Overall: Been using this program since the day it came out. I have done hundreds of webinars with it, and made a ton of money using it.

GOT SUPPORT FEEDBACK in 3 MINUTES

Apr 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Awesome cool real people helped solve my challenge FAST! This product has made me A LOT OF MONEY and made my life a lot easier.

Cons: NONE... love this product/service. It's great working with smart people who understand my business.

Overall: it solved all my problems.

Capterra loader

So Impressed!

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I tried a few other webinar platforms and none fit my needs the way WebinarJam does. I was able to easily customize my landing pages and generate links for marketing purposes. I love the follow up email options and the fact that I can add my offers right into the chat box during my Live sessions. It's truly amazing.

Cons: I just wish that I was able to pay monthly instead of the annual fee all at once. BUT - I'm hopeful that the success of my webinars will make this an easy expense to pay. I'm launching tomorrow and so excited about the possibilities.

Overall: Incredibly impressed so far. I have my first webinar tomorrow and have been running tests like crazy (another feature that I love). I'm just excited to get started

Capterra loader

Simplification & Efficiencey in a Nutshell!

Oct 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super user friendly but thinks of EVERYTHING. Any issues or leverage points, it's got you covered on all bases. I love how intuitive and detailed it is. But at the core, for everything that it's capable of and all that it's got to offer it's pretty simple and easy to learn.

Cons: If I had to be picky, there's a slight (and I mean very slight) learning curve. You have to look at this from the perspective of how much am I looking to accomplish? When you put it into ration, the learning curve is nothing compared to what you're capable of doing thereafter.

Overall: So much business leverage, analysis, and reach. I was really able to diversify and even create new products with the ability to scale almost instantly. These software services are really invaluable tools that exponentially help my business grow.

Very pleased with this service.

Sep 25, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: WebinarJam has definitely grown up. Now that it has its own network and has nothing to do with Google Hangouts, and YouTube is an option, not a necessity, it's become super simple and robust. I love how easy it is to add presenters on the fly, to inject video, insert offers, and the new whiteboard is fun and useful.

The interface is beautiful and works great. The system is stable and reliable. I like that it doesn't matter what browsers my attendees use. They can watch on desktops, laptops, pads, even phones. They don't have to download anything.

And the price is just ridiculously cheap. It's seriously "forget I paid it" money.

Cons: There were lots of things that kept me from being a fully satisfied WebinarJam Studio customer. Google, YouTube, the initial setup complexity. All that's fixed. This new app is just about perfect.

So easy!

Aug 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Intuitive and the interface is beautiful. I love the fact that I have the flexibility to customize the platform. My clients love the fact that they can actively interact with me and others.

Cons: I waited a long time for the new release, but it was absolutely worth the wait. That is the only con.

What a powerhouse tool for the internet marketer

May 31, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The private room, the YouTube and Facebook Live options in going live. The customer service is great and responsive (wish they'd be a tad more prompt, but they're a big help when they get back to you in 24-28 hours).

Cons: I wish it was on part with Zoom--giving the ability to show your face as well as a slideshow. This is the cutting edge of webinars now.

Overall: Ease of use, set up, configuration.

I like it

Feb 15, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the integration between webinar jam and ever webinar. we use them to be able to host and repeat webinars frequently.

Cons: can be clunky and if you have paid webinars I have had issues when someone did not get the information with the link i cannot recreate without paying again .

Overall: Would recommend for your business. Great if you want to ensure you have a smooth recording and such

Capterra loader

Not Renewing for a 3rd Year

Dec 19, 2017
1/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

1 / 5
Value for Money

Pros: We have used WebinarJam for over 100 live events since late 2015. The support team are normally quick to respond when there is an issue and since the update, the new format is nicer than the previous version.

When it works, it works, however when it frequently does not it is normally too late to be able to anything to rectify the situation with the attendees.

Cons: "Unreliable" - After using WebinarJam for two years now, we have found it to be unreliable. One week it will work, the next, the webinar has already ended, no emails have been sent or some other issue has arisen stopping the webinar from going ahead.

"Expensive"- We are no longer willing to pay for a product that frankly Google Hangouts/YouTube Live can provide for free. And nope, we won't miss any "special features" in WebinarJam.

Frankly Webinar has made us look stupid several times, today is the last day of it doing that.

Overall: We were "mostly" able to run a weekly mastermind using WebinarJam.

I love being able to do Webinars that are pre-recorder but look like live! the leverage is fantastic

Oct 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the reminders, the fact that collects people's contacts to build my list, and that we can use the chat over and over again

Cons: I would like to have everyone inside on video like in zoom

other than that I love everything else about it

Overall: Evergreen webinar so I create it once and keep using it which gives new leads and sales every week

EverWebinar is an excellent platform. There are a few bugs and limitations, but overall it's great!

May 31, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use. Friendly user interface. Extensive options. Ability to clone and copy webinars quickly.

Cons: Cross-browser and device support is hit and miss. Unable to customize sign-up form to remove unnecessary fields. Limited API integration and developer support.

I've tried several webinar services and this one I found the best

Feb 24, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I won't name names but I've tried several other live webinar services and Webinar Jam, I thought, was the best out there at the time. Pretty easy set up, great tracking analytics, and overall good experience for the live attendees.

Cons: The page builder for building landing pages wasn't the most intuitive. And was somewhat limiting. For set up, some things weren't straight forward and I had to do quite a bit of research to figure it out.

Very easy to use and was a game-changer in how I could provide content for others!

Feb 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I liked most about Webinar Jam was the ease of setting it up. Some webinar services are tricky and confusing. I thought theirs was simple and provided tutorial videos if you needed assistance. The features and functions of Webinar Jam was cutting edge.

Cons: The one drawback is it is kind of pricey. But if you are making money on your webinars then it can easily & quickly pay for itself.

Cancelled after several issues and returned to GoToWebinar

Sep 18, 2017
2/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: We were attracted to Webinarjam because of the perceived value it offered against alternative providers.

Cons: It relies heavily on third party platforms (YouTube) and your YouTube channel must have at least 10,000 views to become enabled for Monetization which is a precondition to Webinarjam working correctly. Sadly we don't have 10,000 and after two months of applying with YouTube we are yet to be approved for Monetization.

As the webinar is live streamed it also requires significant bandwidth. We have a good internet connection that works wonderfully with all of our other cloud solutions, but it isn't sufficient enough to run Webinarjam without major crashing issues.

We run live Question & Answer webinars which don't work well with Webinarjam as there is a significant delay between the Presenter speaking and the Attendee hearing - it makes for really stunted conversation between both parties. This may not be an issue for one-way webinars, but ours are interactive and the delay is a significant an unavoidable by-product of their streaming set-up.

We were drawn to the price tag in comparison to other providers, but we've learned you really do get what you pay for.

After two months of numerous attempts and numerous consultations with Webinarjam we have been unable to run even one successful webinar.

On this basis we asked for a refund and Webinarjam refused as it was outside their 30 day refund policy window.

Overall: None. Just lots of wasted time and money.

Built a business in two weeks!

Mar 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I was up and running FAST! The intuitive nature of the platform combined with rep. concierge service had me selling registrations and posting videos in 14 days!

Cons: There is SO MUCH in terms of options, features, bells and whistles, it was easy to get lost some times during set up. The concierge service solved that problem.

Overall: Two weeks ago I had an opportunity to split my business into two and start a web-only division that would give me a global presence but I had to move very quickly. With rep., it's two weeks later and I'm selling to clients all over the world!

Never let us go live on time...so many issues...support is the worst part.. Nothing

Oct 11, 2017
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Cons: There are no pros..they even delete the client phone numbers from data after client login using different device..and this thing is happening from last 6 months they are not able to solve it..they do not support multi time zone their tracking is false...it shows me that in my 3 hours webinar someone entered at 2 hour 55 min and stayed for 5 hours 30 min. I mean how is that even possible? I have contacted them regarding this and they always said they can not do anything about that. no proper integration with youtube live..so can't go live ..happened 3 times. no proper support. they always try to avoid you..when you place two webinars back to back...second webinar always shows that it is already completed. yesterday I attended vooplayer webinar and the same thing happened with them too...it is very much clear they just want your money..once you pay to them they never care and if you are thinking about their own new platform..never think about it..it is, even more, worse..we have used it and it does not allow us to even edit their landing pages properly so my opinion never ever buy it

these guys just understand the importance of having the right tools to create webinars that convert!

May 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: everwebinar, and automated features like sending follow-up messages for the replay after the webinar; no limit on # of contacts in the database, just to name a few

Cons: the only downside is that sometimes webinars viewers get kicked out of the webinar, but based on my experience that is more based on the bandwidth available on the viewers network.

Great software for putting on webinars

Dec 30, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that this software is easy to use. I got Webinarjam after I got Everwebinar, which is great for evergreen webinars. I got Everwebinar and then saw that they offered Webinarjam for live webinars. I was using another software that was hard to use, so when I switched to Webinarjam I was amazed at how easy it was to get a webinar up and running.

Cons: I have had some people tell me that their comments don't go through all the time in a live webinar. Also, the landing pages that they have available for split-testing seem a little goofy - like cars, beaches, women, etc.

Overall: I am able to reach more people, get more people to show up to my webinar, and make more sales through them.

Capterra loader

Excellent for Live Webinars

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: WebinarJam has far by the best UI design out of all the webinar software I've used, and what truly impressed me was that they walk you through every single step.

I've had almost no problems with my live webinars, it's just the 5 second lag that threw me off (can't be helped when streaming live.)

Cons: I don't like that EverWebinar (automated webinar) is a separate add-on at an additional fee when other webinar software include both the live and the automated feature.

Overall: Great! No complaints really.

WebinarJam is so intuitive and user friendly!

Apr 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything is clearly explained through videos and step-by-step instructions with screenshots. Customer service is outstanding: they quickly respond to my support requests!

Cons: I can't customize the font color with a hex or rgb code , to match the color scheme of my business. I can't customize the color of some landing page template backgrounds (which is weird, since some templates are fully customizable).

Overall: It's easy to use, and customer support is prompt and helpful.

Weekly webinars

Mar 06, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It makes our weekly webinars look professional. It's easy to integrate slideshow presentations and polls. I like how you can clone previous webinar info.

Cons: The connection isn't stable sometimes. There are many steps to set up new webinars. Wish we could put questions into its own tab in the chat.

Wonderful feedback

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The flexibility to work with different tools

Cons: Nothing. It works perfectly for what I need

Michael Gallone saves this account and if I could I rather work solely with him in the future!!

Nov 03, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: How the system allows you to interact with those you invite and it also allows you to ask key questions that would help you build trust in the new relationship.

Cons: You need more access to live reps to help you through key like right now I have an issue where the system will not allow one of my presenters to get by the Facebook assist.

Overall: We are still out but I can't put into words how much you need to structure live techs to handle the key issue that your customer is experiencing.

Amazing webinar platform

May 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love using it because you pay just 1 little fee for 1 whole year access and they also understand marketing and give you lots of features to use and convert sales on webinar compared to the other platforms I've seen out there.

Cons: Sometimes a little crash here on webinar which can be annoying but overall it's a very good webinar platform that I recommend any business owner should use.

Overall: I've generated 6 figures in revenue using this to run webinars

If only it worked...

Sep 26, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Great range of features, sadly they don't always work.

Cons: I have used it to run - or try to run - weekly webinars for about 18 months. I would say it works about half the time - the other half it either crashes mid-webinar, videos won't start, notifications get sent wrongly or not at all.

It almost always crashes in a way that makes it hard to retrieve the situation, and we just look silly to our customers. Very frustrating when we have spent $ on advertising to draw people to the webinar as it is our main sales tool, to then have to go into crisis mode and try to retrieve the situation is simply too much.

If all the features worked as they should ti would be a great platform - sadly it isn't. Canceling as of today and going back to something that works, even if it costs more.

Everwebinar is great

Apr 24, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The possibility to put on evergreen webinars, which is amazing and all the integration that can be done with other external software such as get response and clickfunnel.

Cons: There are 2 things missed in everwebinar:

Live chat not pre-setted and the function to send sms to all the registrants to a live webinar like in webinarjam. Those 2 are very important and I don't know why are not available

Capterra loader

pioner of webinar and i think the best in webinar market

Oct 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use

very complete in feature

integrating with facebook live

support many integration

Cons: pricing structure isnt nice

and why stimulated live, everwebinar is separated product?

Overall: very good software but im moving to another platform

I use Webinarjam for live webinars and Everwebinar for automated webinars for growthmarketingpro.com

Oct 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's so easy to use, it has unique features that help you sell- pop up offers with count downs that create urgency, sales notifications, evergreen webinars that sell for you while you sleep, it's cheap.

So easy!!

Oct 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What is NOT to love? I love most that it's so easy to set up, easy to engage with my attendees, and has all the built in tracking that you need. I can't even wait to try Everwebinar now!!

Cons: I mean...live chat would be awesome, but support is so fast on responding to the tickets, it's not a big deal. OH I know what i like least..the delay. When I teach I ask them to chime in on chat, except they hear my voice delayed, so navigating that time can be awkward. Also when selling and I put the "enroll now" button in the chat, the chat is real time, but my words are delayed so the link might pop in at a weird time. But really not a big deal - loving it all.

Overall: Love it! I'll keep you posted of successes as I go. So far though, really super easy to use and I'm so happy!!

Not recommended for sales and marketing activities

Apr 24, 2019
1/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Not much. The landing pages were hard to build and it required a lot of training and troubleshooting for our presenters to access the system. LOTs of browser connection issues.

Cons: Webinar Jam's lack of features and ability to understand data needs is not compatible with basic sales and marketing needs for webinars. If you're seeking a webinar solution so you can have an impact on pipeline revenue do not use this program.

Overall: I am extremely disappointed with their customer service. You'll never find a phone number to call. In fact, if you call the number that's on their webinar you will be disconnected. You have heard about companies that make it hard to cancel the service. This is one of them. Good luck finding a "cancel my account" link in your admin area.

Webinars Combined With Marketing Tools

May 20, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Works with very few glitches, made with marketing and conversions in mind, good follow up tools.

Cons: Nothing that I can think of. It does everything you need it do.

Overall: I've been using WebinarJam since it's creation and have found it the best for people looking to make offers and convert attendees into customers. I've used GotoWebinar and Zoom as well but find WebinarJam to have more features and less restrictions than any other platform.

A great way to make an impression!

May 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: WebinarJam makes it easy to connect with customers in a user friendly environment. With WebinarJam customers feel like they are in the room with you having a conversation and learning together. It's a brilliant experience for all!

Cons: I have not noticed any cons but some customers have reported glitches. I'm unsure if it is actually WebinarJam or if it is the customers device.

When it works it's awesome. When it doesn't -often, good luck getting timely help from tech support!

Feb 24, 2018
2/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: It is simple to setup and use. Has tons of great features that should make doing webinars a breeze. I really, really want to love this product. Sadly the terrible tech support on mulitple issues has me looking elsewhere...

Cons: Tech support is the most horrible experience I have ever had with any software company. Very slow responses to emails. No phone number for support and a closely moderated Facebook page where complaints never see the light of day.

Creating a webinar and getting it running was easier than expected, and amazing customer service!

May 21, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Fairly easy to to create a new webinar and get it up and functional, even for non-techies. And when I did have problems, customer support responded promptly and were extremely helpful!

Cons: Wish there were more registration page designs to choose from. And a few difficult integration things, for non-techies.

Overall: Fully operational webinar. Going great!

Capterra loader

Very easy to get started - All the features you need at a competitive rate

Aug 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really love how webinarjam integreates with Kartra an allin-one-marketing platform build by the same company. The additional training you get to run your webinars is awesome. If with no prior experience my first webinar was a great success and I made 2 sales with only 5 attendees.

Cons: I ended my first webinar by closing the browser. Therefore I lost the chat recording. Other than that I really like the plattform.

Overall: I use webinar to do software presentations of my website blocker FindFocus and additional productivity training for my customers.

Capterra loader

Awesome product, easy to use, powerful features

Apr 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, great video training tools, inexpensive, very flexible features and fast support. The ease of putting together a professional looking "live" webinar is amazing.

Cons: None. I have come across no issues yet. I have set up several webinars and one which will have a registration button on our website with ease.

Overall: Great marketing tool

Capterra loader

Everwebinar Review

Feb 15, 2019
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Ability to put prior webinar content on professional platform for people to access (other than youtube).

Cons: Some features are deceptive to simulate real webinar and real chat (we don't use those), the analytics are extremely limited and don't produce an output file.

A good way to do presentations with different companies at the same time

Feb 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is so easy to use and brings everyone together at the same time, no matter where they are. If someone missed the webinar, there is the replay option, so no one is ever left out.

Cons: You have to have good internet service to use, or it spends a lot of time buffering. Other than that, I can't think of anything.

It works! It's the best webinar value on the planet....period, end of story.

Oct 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Simple clean interface, intuitive, easy setup and powerful analytics. It generates profits and cost pennies. And, it's built by industry pros who care and back it up with great technical support. You can't go wrong.

Cons: A few esoteric issues resolved by technical support agents that were responsive and attentive, but not much else.