WebinarJam

4 / 5 36 reviews

Who Uses This Software?

From solopreneur to enterprise use, WebinarJam has the power at the lowest price.


Average Ratings

36 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $39.99/month
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Genesis Digital
  • www.webinarjam.com
  • Founded 2013
  • United States

About WebinarJam

The only webinar system that produces a complete live stream event from registration to replay. JamCast technology allows for private and secure CDN broadcasting, as well as broadcasting through Facebook Live and YouTube Live.


WebinarJam Features

  • Application Sharing
  • Chat / Messaging
  • Electronic Hand Raising
  • On-Demand Webcasting
  • Presentation Streaming
  • Private Text Chat
  • Record & Playback Ability
  • Two-Way Audio & Video
  • Video Streaming
  • Whiteboard
  • Attendee Management
  • Email Marketing
  • Live Chat
  • Multi-Presenter
  • On-Demand Webinars
  • Online Payments
  • Polls / Voting
  • Q & A
  • Reminders
  • Screen Sharing
  • Social Sharing

WebinarJam Reviews Recently Reviewed!


Capterra-loader

Everything went fine up to last week when I hosted a webinar that cut off 3 times

Feb 16, 2018
2/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: The price is was got me first, they are cheaper than other guys ou there, but I guess at the end of the day you get what you pay for

Cons: Support is so lame. After that my webinar crashed 3 times losing participants, despite having optimal connexion (They tend to blame user's connexion when faulty..). I sent a ticket to support and they came back the next days asking me more information and I replied with the information needed. Since then, more than a week went by with no news, no replies to my emails, they are just ignoring me. I needed to know what was the caused of the malfunction to trust their software again in the next few weeks but now I just can't trust them or their product. I'll invite people to think twice before using Webinar Jam and look at their competition if support is something that matters to you.

Feature rich and easy to hit the ground running

Feb 15, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love how powerful and full of features this software is. It's very easy to set up and get started and I love the live streaming capabilities (haven't used it yet so I can't comment on the quality but I'm going to be testing it soon).

Cons: It can be a little dodgy as far as reliability. I'm not a heavy user so this hasn't been a huge issue for me but for the price I wish it wasn't an issue at all.

A good way to do presentations with different companies at the same time

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is so easy to use and brings everyone together at the same time, no matter where they are. If someone missed the webinar, there is the replay option, so no one is ever left out.

Cons: You have to have good internet service to use, or it spends a lot of time buffering. Other than that, I can't think of anything.

Capterra-loader

Positive and fun software for my business once I learned how to use it!

Feb 06, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that I can have a screen share option at the same time as video camera so viewers can see my face as I present

Cons: I wish there was a way to have PPT animated within the webinar room. I used the screen share option, but couldn't use it in "presenter mode" so my work around was to copy all of the notes out of my PPT into a word document, and read from the word document instead, while clicking through the PPT presentation.

Overall: I'm using it to create a "free training" webinar that 's part of my sales funnel for a 12-week coaching program

Very easy to use and was a game-changer in how I could provide content for others!

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I liked most about Webinar Jam was the ease of setting it up. Some webinar services are tricky and confusing. I thought theirs was simple and provided tutorial videos if you needed assistance. The features and functions of Webinar Jam was cutting edge.

Cons: The one drawback is it is kind of pricey. But if you are making money on your webinars then it can easily & quickly pay for itself.

The product and support can best be summarized in one word; enviable.

Jan 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There are too many pros to list about the software. It's feature rich and works as described. What is most valuable to me is the support provided. Cust ssupport continues to be a magnificent gift. Without support of the caliber, EverWebinar would just be another tech provider and there are far too many of those already.

Cons: I would love to see more integration with other SMS gateways, such as Mobit.com, and ClickFunnels. Both of the aforementioned providers are critical to my overall marketing strategy.

Overall: I'm still counting them... At the end of the day, I would have never signed up for the service if I had to figure it out on my own. The level of support found here is something that others advertise, but do a pitiful job of delivering... Well done. Well done, indeed...

Capterra-loader

Prepay, but absolutely no service when it doesn't work.

Jan 23, 2018
2/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Pros: Seems to work most of the time. No attendee downloads. Fairly simple to run. Can upload powerpoint for presentation reducing required bandwidth.

Cons: Last night it went completely psychotic: 125 people on a webinar and it started replaying 6 seconds of my talk over and over. Then it disconnected me. I logged back on and it started looping it again. By the end of the time 19 people were there. I'm now handling complaints and a loss of income.

I attempted to contact Webinarjam and after 20 minutes found a phone number. The phone message does not accept incoming calls but gives you another website address to get help. There, I finally found where I could file a ticket. There is no communication with the company other than that.

I got an absurd response 12 hours later that said they suspected it was MY internet or computer that was at issue...uh. no. I have conducted over 200 webinars over 3 years and never had a problem like this. I also have 2 more webinars this week and no hope that anyone will respond. You prepay so if they don't perform as promised you are simply out of luck.

In over two months, I could never use this platform once. User unfriendly

Jan 15, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: As mentioned before: disorganization and information clutter. the user is not supposed to have to watch a video every time something is needed. The over promise and underdeliver

Overall: None. They even charged my card after I asked them to cancel

I got sold by one of their affiliate marketers. The person offered "coaching" but never was able to deliver that either. As a result we were slowed down in our process. I can see the need for coaching in using this platform, because clutter of information overload and feeble organization makes the learning curve unhealthy for a small business

Capterra-loader

I recently used a trial of Webinar Jam to view a webinar produced for my corporation. In comparison

Jan 04, 2018
4/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
1 / 5
Value for Money

Pros: I enjoyed the simplicity of the product, however wish it offered more in terms of interaction to the speaker.

Cons: I have used other software products in the communication realm that offered more options and functionality.

Great software for putting on webinars

Dec 30, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that this software is easy to use. I got Webinarjam after I got Everwebinar, which is great for evergreen webinars. I got Everwebinar and then saw that they offered Webinarjam for live webinars. I was using another software that was hard to use, so when I switched to Webinarjam I was amazed at how easy it was to get a webinar up and running.

Cons: I have had some people tell me that their comments don't go through all the time in a live webinar. Also, the landing pages that they have available for split-testing seem a little goofy - like cars, beaches, women, etc.

Overall: I am able to reach more people, get more people to show up to my webinar, and make more sales through them.

Capterra-loader

Not Renewing for a 3rd Year

Dec 19, 2017
1/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Pros: We have used WebinarJam for over 100 live events since late 2015. The support team are normally quick to respond when there is an issue and since the update, the new format is nicer than the previous version.

When it works, it works, however when it frequently does not it is normally too late to be able to anything to rectify the situation with the attendees.

Cons: "Unreliable" - After using WebinarJam for two years now, we have found it to be unreliable. One week it will work, the next, the webinar has already ended, no emails have been sent or some other issue has arisen stopping the webinar from going ahead.

"Expensive"- We are no longer willing to pay for a product that frankly Google Hangouts/YouTube Live can provide for free. And nope, we won't miss any "special features" in WebinarJam.

Frankly Webinar has made us look stupid several times, today is the last day of it doing that.

Overall: We were "mostly" able to run a weekly mastermind using WebinarJam.

I was worried there was not an 800 number to call for support, however, email is QUICK

Dec 19, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use, quick videos per area when setting up the webinar itself. Ability to set up a quick webinar

Cons: It did take a bit to find the overall training for the system . Wish there was a way to set up a favorite for email or registration or to copy a webinar

Capterra-loader

So Glad We Bought EverWebinar (from WebinarJam) We absolutely love it

Dec 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We had a dream:
What if we could build a system that would allow us to get everything done for our Automated Webinars inside Facebook Messenger?
We recently purchased Everwebinar.
What if we could make it even better by offering such a smooth and seamless experience that we would get signup and attendance rate through the roof.
This was the plan:
From signup to delivery of a branded url to the webinar, reminders before the webinar, follow-up messages if they missed the webinar, attended but left early, watched but did not buy etc, ...
All done in Messenger.
With open rate in Messenger up to 100% and 10x higher CTR than email we thought this would be a game changer for us.
We have spent 3 days and almost 3 nights trying to create this system. It was freaking hard to get all the pieces work together. We failed and failed more. It has been the most challenging automated workflow we've ever built.
We were exhausted, our brains fried & froze.
We hit a massive roadblock and spent 24 hours just on a "little tiny" piece of the puzzle: getting it to work no matter what the timezone of the user is, no matter which On-Demand time they choose. We were almost there 99%.
And then we had a moment of grace.
We made it. And now It works beautifully.
So if you ever had the same dream now you know it is possible.
If you want to test it for yourself check our webinar on "How to create Chatbots and Automated Marketing".

Cons: We would love to have schedule code for Just in Time webinar. I it.have contacted support about this and the tech team is working on

Overall: EverWebinar allows us to run webinars to promote our business 24/7/365 in any countries in multiple languages. EverWebinar provides a fantastic ROI.

The platform is very intuitive and the customer support very prompt and helpful.

Dec 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that its so intuitive that you can learn to use it by yourself, only watching the videos in the platform. It pretty much gives you all the elements to make a cool webinar. And reach out to people around the world if you choose to. Its very structures and the steps are very clear once you enter the platform. Gives variety for landing pages, reccomandations and most of all, if you have any problem, even if its your fault, the customer support team is very helpful and understanding.

Cons: There are a fiew features i would like to be more colourful and permissive with the users ideas.
The Thank you page and the pre LIVE one are a bit to simplist. It would be awsome if you can put SM logos and links, colours of your choice for the backround. The presenters picture is redimensioned and it s really hard to find one that is not distorsioned there, though it s little.

Overall: A new sales channel that gives you the oportunity to invest little time mostly, little resources, but you can reach a large amount of people, meaning more possible clients for your business . We got to people easy and they were more likely to participate to something that doe not imply leaving home or office. Saves them time and us money. :)

Capterra-loader

Simply the best in the business.

Dec 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great documentation and support, and they listen to their customers. Not a fly-by-night operation like so many other SaS platforms we've tried to use in our business.

Cons: Tough to say. I would like more flexibility for split-testing pages against each other and also testing on multiple platforms (mobile, desktop, etc. etc.) but the team has done a great job of listening and putting out regular updates with updated functionality, so this isn't really a complaint.

Overall: Automation of smart marketing funnels. Our clients love it.

Easy to use program at an affordable price (with great customer service)

Dec 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This software has all of the features of the other, more expensive programs, but at a better price and with better tutorials and support.

Cons: Sometimes the software can be a little buggy on various browers, but switching browsers usually fixes it.

Michael Gallone saves this account and if I could I rather work solely with him in the future!!

Nov 03, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: How the system allows you to interact with those you invite and it also allows you to ask key questions that would help you build trust in the new relationship.

Cons: You need more access to live reps to help you through key like right now I have an issue where the system will not allow one of my presenters to get by the Facebook assist.

Overall: We are still out but I can't put into words how much you need to structure live techs to handle the key issue that your customer is experiencing.

Excellent experience. Rocky offered to personally help me if support took too long.

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The old Webinar Jam was flawless. I'm looking forward to getting things working with the new JamCast. The Video Injections seem to timeout on the new Webinar Jam with Jam Cast.

Cons: The old Webinar Jam was flawless. I'm looking forward to getting things working with the new JamCast. The Video Injections seem to timeout on the new Webinar Jam with Jam Cast.

Capterra-loader

It's been a great tool for me as a consultant to help grow my business.

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It integrates with everything so I can keep using the tools and platforms that I prefer. It's also got so many features that help make the webinars interesting and interactive and I love all the data that you can pull to really see what worked. As someone who appreciates good design, but does not have time to build it myself, their design templates are really nice and easy to work with.

Overall: It has helped me work with clients and reach new ones.

I love WJ, it's a great software and will still rise to greater heights in the time to come.

Oct 29, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, great support, Great interface, Great website templates (which I don't use, I am using Clickfunnels)

Cons: - Some features available in the old WJ are not available in the new (like that admins can see who (by name) is attending live during the webinar.

- No support for 3rd party AV equipment which is essential when using WJ professionally ( I had bought an expensive 3rd party card (BlackMagicDesign) to be able to use my SonyA6300 for HQ image during webinars - then chrome automatically updated to the newest version in the background (which cannot be prevented by any means) and suddenly my whole setup didn't work anymore - it took me days to figure out the it was the newest chrome update together with the WJ chrome plugin that caused by camera not to be selectable in the WJ Live Room testing.)

- I would prefer to be in touch with 1 customer support team member instead of 5 different ones (I know there is a trade off between responsiveness and # of support people involved but in my last support request I was in touch with 5 different people.)

- No backup of Webinars // No Undo option if webinar is deleted accidently

- No (automatic) mass signup of a list of people to a new webinar

- No transfer of a list of users from one webinar to another (People who register to a webinar sign up for a ongoing series of webinars, now if I change the schedule or anything I have been advised to create a new webinar of statistics will not work properly)

I use Webinarjam for live webinars and Everwebinar for automated webinars for growthmarketingpro.com

Oct 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's so easy to use, it has unique features that help you sell- pop up offers with count downs that create urgency, sales notifications, evergreen webinars that sell for you while you sleep, it's cheap.

It works! It's the best webinar value on the planet....period, end of story.

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Simple clean interface, intuitive, easy setup and powerful analytics. It generates profits and cost pennies. And, it's built by industry pros who care and back it up with great technical support. You can't go wrong.

Cons: A few esoteric issues resolved by technical support agents that were responsive and attentive, but not much else.

Outstanding platform with fantastic customer Service!

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easily I can set up and run my business on the side with out needing to devote all my time.
The CS team being ready to make sure that my webinar is going to run will always be comforting, as well as how in depth the troubleshooting options can be.

Overall: Easy access platform to run side business and educational resources.

I only use it from time to time but I like it so far!

Oct 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that it's really simple to Navagate through. I've used it a few times to look at videos from people that I subscribe to and never had issues.

Cons: I don't like how it gives me a hard time to use on my phone. Other then that I have no complaints!

Overall: I get to watch videos from other professionals that I admire!

Capterra-loader

Incredibly buggy. First webinar was an absolute disaster, costing me lots of $$ in sales

Oct 18, 2017
2/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Almost everything. Price, ability to stream to FB, eas of use, you can insert prerecorded videos, beautifully looking offers

Cons: Buggy, buggy, buggy. Have I already said this? Visit their official FB group and you'll see how many people complain about losing connection and things going wrong all the time

I host hair training webinars using this software

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The webinar setup is very easy to use. I also enjoy the clean interface that makes it easy to interact with my viewers. I have zero experience with registration pages so using their templates was a life saver. Also price is a huge advantage with webinarjam

Overall: There are a lot of features, and although this is overall a good thing I had to skip a lot of them to get myself started.

I love being able to do Webinars that are pre-recorder but look like live! the leverage is fantastic

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the reminders, the fact that collects people's contacts to build my list, and that we can use the chat over and over again

Cons: I would like to have everyone inside on video like in zoom
other than that I love everything else about it

Overall: Evergreen webinar so I create it once and keep using it which gives new leads and sales every week

Capterra-loader

Seamless. Very easy.

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The setup. I get frustrated easily and I didn't experience that at all. Great product. Beautiful design.

Capterra-loader

Simplification & Efficiencey in a Nutshell!

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super user friendly but thinks of EVERYTHING. Any issues or leverage points, it's got you covered on all bases. I love how intuitive and detailed it is. But at the core, for everything that it's capable of and all that it's got to offer it's pretty simple and easy to learn.

Cons: If I had to be picky, there's a slight (and I mean very slight) learning curve. You have to look at this from the perspective of how much am I looking to accomplish? When you put it into ration, the learning curve is nothing compared to what you're capable of doing thereafter.

Overall: So much business leverage, analysis, and reach. I was really able to diversify and even create new products with the ability to scale almost instantly. These software services are really invaluable tools that exponentially help my business grow.

I love WebinarJam. I use it for my bi-monthly virtual panels, and it works like a charm.

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best part about WebinarJam is the flexibility. I bring Presenters in on the fly, add videos and polls during events. It's awesome. Attendees can tune in on any device, with any browser, from anywhere in the world. And WebinarJam is cheaper than any comparable solution on the market.

Cons: Until the new version, I didn't like that WebinarJam depended on Google Hangouts or the super long delay. Hangouts went down all the time, and it was difficult to configure.

The new Jam doesn't use Hangouts, and it is super simple and bulletproof. I've never had a problem with my events.

Overall: I use WebinarJam for my bi-monthly "Tele-Conferences" (http://galacticjourney.org/tag/tele-conference/) These are virtual panels that allow me to present Galactic Journey seminars/Q&A sessions like we do at conventions, but without having to go anywhere.

Never let us go live on time...so many issues...support is the worst part.. Nothing

Oct 11, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: There are no pros..they even delete the client phone numbers from data after client login using different device..and this thing is happening from last 6 months they are not able to solve it..they do not support multi time zone their tracking is false...it shows me that in my 3 hours webinar someone entered at 2 hour 55 min and stayed for 5 hours 30 min. I mean how is that even possible? I have contacted them regarding this and they always said they can not do anything about that. no proper integration with youtube live..so can't go live ..happened 3 times. no proper support. they always try to avoid you..when you place two webinars back to back...second webinar always shows that it is already completed. yesterday I attended vooplayer webinar and the same thing happened with them too...it is very much clear they just want your money..once you pay to them they never care and if you are thinking about their own new platform..never think about it..it is, even more, worse..we have used it and it does not allow us to even edit their landing pages properly so my opinion never ever buy it

Very pleased with this service.

Sep 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: WebinarJam has definitely grown up. Now that it has its own network and has nothing to do with Google Hangouts, and YouTube is an option, not a necessity, it's become super simple and robust. I love how easy it is to add presenters on the fly, to inject video, insert offers, and the new whiteboard is fun and useful.

The interface is beautiful and works great. The system is stable and reliable. I like that it doesn't matter what browsers my attendees use. They can watch on desktops, laptops, pads, even phones. They don't have to download anything.

And the price is just ridiculously cheap. It's seriously "forget I paid it" money.

Cons: There were lots of things that kept me from being a fully satisfied WebinarJam Studio customer. Google, YouTube, the initial setup complexity. All that's fixed. This new app is just about perfect.

Outstanding and comprehensive information delivery and client satisfying system. Evergreen too!

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: It's not just the software. The creators are truly experts in the field. As a professional consultant that is expected to be ahead of the curve, I am surrounded by truly accomplished and relevant industry leaders. Meaning that my search was likely intended to achieve very similar results as anyone that would typically become one of my clients by watching one of my webinars. Which because this product is created for today's evergreen and create once deliver 24/7 scale to freedom I have modeled a 7 figure business that literally takes a weekend of hard press work up to six weeks of part-time effort to complete. That will then do the rest of the heavy lifting. Ideal for coaches, trainers, infor product makers, workshops, lead generation, networking, team meetings and the list is as big as your imagination.

Cons: my only con.... keeping it real and such... is some of the people that are getting famous by the leaders of the company tend to be clicky... and fail to recognize those of us that come from a different culture such as law, professionals of other sectors, and so on. They love to talk about millions in sales and sales sales... sales... when those of us with truly professional credentials expect without hype to make millions or frankly, billions... and never once have to speak about it because our clients aren't in that state of mind. So, even in a post like this one where i'm tryig to leave an accurate con...I still refer to the crazy amount of money you can make if you learn what I've learned and you use the models the way that are intended. Of course that's what I spend much of my time consulting clients on.

Cancelled after several issues and returned to GoToWebinar

Sep 18, 2017
2/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: We were attracted to Webinarjam because of the perceived value it offered against alternative providers.

Cons: It relies heavily on third party platforms (YouTube) and your YouTube channel must have at least 10,000 views to become enabled for Monetization which is a precondition to Webinarjam working correctly. Sadly we don't have 10,000 and after two months of applying with YouTube we are yet to be approved for Monetization.

As the webinar is live streamed it also requires significant bandwidth. We have a good internet connection that works wonderfully with all of our other cloud solutions, but it isn't sufficient enough to run Webinarjam without major crashing issues.

We run live Question & Answer webinars which don't work well with Webinarjam as there is a significant delay between the Presenter speaking and the Attendee hearing - it makes for really stunted conversation between both parties. This may not be an issue for one-way webinars, but ours are interactive and the delay is a significant an unavoidable by-product of their streaming set-up.

We were drawn to the price tag in comparison to other providers, but we've learned you really do get what you pay for.

After two months of numerous attempts and numerous consultations with Webinarjam we have been unable to run even one successful webinar.

On this basis we asked for a refund and Webinarjam refused as it was outside their 30 day refund policy window.

Overall: None. Just lots of wasted time and money.

A Friend in Need

Sep 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: WebinarJam's interface is unusually intuitive. You give it a spin and the next time around, you'll not have to scratch your head about it. More pros that made my life easier:

- The ability to test the webinar through an exclusive test setting
- Out of the box and deep integration with Active Campaign
- Automatic webinar replay recording delivered to attendees
- The option to "duplicate" all the settings of a webinar and thus treat it like a template
- The support team. I have emailed them incessantly with tons of questions. They have always gotten back with the right answer & a positive attitude.

Cons: The only thing I'd like to see done better are the registration page templates. They can be more responsive and customizable. But given that WJ costs about half of the platforms with the features I've mentioned in the pros section - it is a steal any way you look at it.

So easy!

Aug 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Intuitive and the interface is beautiful. I love the fact that I have the flexibility to customize the platform. My clients love the fact that they can actively interact with me and others.

Cons: I waited a long time for the new release, but it was absolutely worth the wait. That is the only con.