WebinarJam

4.5 / 5 19 reviews

Who Uses This Software?

From solopreneur to enterprise use, WebinarJam has the power at the lowest price.


Average Ratings

19 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $39.99/month
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Genesis Digital
  • www.webinarjam.com
  • Founded 2013
  • United States

About WebinarJam

The only webinar system that produces a complete live stream event from registration to replay. JamCast technology allows for private and secure CDN broadcasting, as well as broadcasting through Facebook Live and YouTube Live.


WebinarJam Features

  • Application Sharing
  • Chat / Messaging
  • Electronic Hand Raising
  • On-Demand Webcasting
  • Presentation Streaming
  • Private Text Chat
  • Record & Playback Ability
  • Two-Way Audio & Video
  • Video Streaming
  • Whiteboard
  • Attendee Management
  • Email Marketing
  • Live Chat
  • Multi-Presenter
  • On-Demand Webinars
  • Online Payments
  • Polls / Voting
  • Q & A
  • Reminders
  • Screen Sharing
  • Social Sharing

WebinarJam Reviews Recently Reviewed!

Michael Gallone saves this account and if I could I rather work solely with him in the future!!

Nov 03, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: How the system allows you to interact with those you invite and it also allows you to ask key questions that would help you build trust in the new relationship.

Cons: You need more access to live reps to help you through key like right now I have an issue where the system will not allow one of my presenters to get by the Facebook assist.

Overall: We are still out but I can't put into words how much you need to structure live techs to handle the key issue that your customer is experiencing.

Excellent experience. Rocky offered to personally help me if support took too long.

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The old Webinar Jam was flawless. I'm looking forward to getting things working with the new JamCast. The Video Injections seem to timeout on the new Webinar Jam with Jam Cast.

Cons: The old Webinar Jam was flawless. I'm looking forward to getting things working with the new JamCast. The Video Injections seem to timeout on the new Webinar Jam with Jam Cast.

5ba7164bef0c7a664925a8f4be4985fd

It's been a great tool for me as a consultant to help grow my business.

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It integrates with everything so I can keep using the tools and platforms that I prefer. It's also got so many features that help make the webinars interesting and interactive and I love all the data that you can pull to really see what worked. As someone who appreciates good design, but does not have time to build it myself, their design templates are really nice and easy to work with.

Overall: It has helped me work with clients and reach new ones.

I love WJ, it's a great software and will still rise to greater heights in the time to come.

Oct 29, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, great support, Great interface, Great website templates (which I don't use, I am using Clickfunnels)

Cons: - Some features available in the old WJ are not available in the new (like that admins can see who (by name) is attending live during the webinar.

- No support for 3rd party AV equipment which is essential when using WJ professionally ( I had bought an expensive 3rd party card (BlackMagicDesign) to be able to use my SonyA6300 for HQ image during webinars - then chrome automatically updated to the newest version in the background (which cannot be prevented by any means) and suddenly my whole setup didn't work anymore - it took me days to figure out the it was the newest chrome update together with the WJ chrome plugin that caused by camera not to be selectable in the WJ Live Room testing.)

- I would prefer to be in touch with 1 customer support team member instead of 5 different ones (I know there is a trade off between responsiveness and # of support people involved but in my last support request I was in touch with 5 different people.)

- No backup of Webinars // No Undo option if webinar is deleted accidently

- No (automatic) mass signup of a list of people to a new webinar

- No transfer of a list of users from one webinar to another (People who register to a webinar sign up for a ongoing series of webinars, now if I change the schedule or anything I have been advised to create a new webinar of statistics will not work properly)

I use Webinarjam for live webinars and Everwebinar for automated webinars for growthmarketingpro.com

Oct 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's so easy to use, it has unique features that help you sell- pop up offers with count downs that create urgency, sales notifications, evergreen webinars that sell for you while you sleep, it's cheap.

It works! It's the best webinar value on the planet....period, end of story.

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Simple clean interface, intuitive, easy setup and powerful analytics. It generates profits and cost pennies. And, it's built by industry pros who care and back it up with great technical support. You can't go wrong.

Cons: A few esoteric issues resolved by technical support agents that were responsive and attentive, but not much else.

Outstanding platform with fantastic customer Service!

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love how easily I can set up and run my business on the side with out needing to devote all my time.
The CS team being ready to make sure that my webinar is going to run will always be comforting, as well as how in depth the troubleshooting options can be.

Overall: Easy access platform to run side business and educational resources.

I only use it from time to time but I like it so far!

Oct 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like that it's really simple to Navagate through. I've used it a few times to look at videos from people that I subscribe to and never had issues.

Cons: I don't like how it gives me a hard time to use on my phone. Other then that I have no complaints!

Overall: I get to watch videos from other professionals that I admire!

C957031158c89a6c7c4e9c2b85da897a

Incredibly buggy. First webinar was an absolute disaster, costing me lots of $$ in sales

Oct 18, 2017
2/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Almost everything. Price, ability to stream to FB, eas of use, you can insert prerecorded videos, beautifully looking offers

Cons: Buggy, buggy, buggy. Have I already said this? Visit their official FB group and you'll see how many people complain about losing connection and things going wrong all the time

I host hair training webinars using this software

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The webinar setup is very easy to use. I also enjoy the clean interface that makes it easy to interact with my viewers. I have zero experience with registration pages so using their templates was a life saver. Also price is a huge advantage with webinarjam

Overall: There are a lot of features, and although this is overall a good thing I had to skip a lot of them to get myself started.

I love being able to do Webinars that are pre-recorder but look like live! the leverage is fantastic

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: the reminders, the fact that collects people's contacts to build my list, and that we can use the chat over and over again

Cons: I would like to have everyone inside on video like in zoom
other than that I love everything else about it

Overall: Evergreen webinar so I create it once and keep using it which gives new leads and sales every week

C29573d4f58e103a8828d1c8a7a23b3d

Seamless. Very easy.

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The setup. I get frustrated easily and I didn't experience that at all. Great product. Beautiful design.

7a608438b5a3072ec77991b6f53fa4b5

Simplification & Efficiencey in a Nutshell!

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Super user friendly but thinks of EVERYTHING. Any issues or leverage points, it's got you covered on all bases. I love how intuitive and detailed it is. But at the core, for everything that it's capable of and all that it's got to offer it's pretty simple and easy to learn.

Cons: If I had to be picky, there's a slight (and I mean very slight) learning curve. You have to look at this from the perspective of how much am I looking to accomplish? When you put it into ration, the learning curve is nothing compared to what you're capable of doing thereafter.

Overall: So much business leverage, analysis, and reach. I was really able to diversify and even create new products with the ability to scale almost instantly. These software services are really invaluable tools that exponentially help my business grow.

I love WebinarJam. I use it for my bi-monthly virtual panels, and it works like a charm.

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The best part about WebinarJam is the flexibility. I bring Presenters in on the fly, add videos and polls during events. It's awesome. Attendees can tune in on any device, with any browser, from anywhere in the world. And WebinarJam is cheaper than any comparable solution on the market.

Cons: Until the new version, I didn't like that WebinarJam depended on Google Hangouts or the super long delay. Hangouts went down all the time, and it was difficult to configure.

The new Jam doesn't use Hangouts, and it is super simple and bulletproof. I've never had a problem with my events.

Overall: I use WebinarJam for my bi-monthly "Tele-Conferences" (http://galacticjourney.org/tag/tele-conference/) These are virtual panels that allow me to present Galactic Journey seminars/Q&A sessions like we do at conventions, but without having to go anywhere.

Never let us go live on time...so many issues...support is the worst part.. Nothing

Oct 11, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: There are no pros..they even delete the client phone numbers from data after client login using different device..and this thing is happening from last 6 months they are not able to solve it..they do not support multi time zone their tracking is false...it shows me that in my 3 hours webinar someone entered at 2 hour 55 min and stayed for 5 hours 30 min. I mean how is that even possible? I have contacted them regarding this and they always said they can not do anything about that. no proper integration with youtube live..so can't go live ..happened 3 times. no proper support. they always try to avoid you..when you place two webinars back to back...second webinar always shows that it is already completed. yesterday I attended vooplayer webinar and the same thing happened with them too...it is very much clear they just want your money..once you pay to them they never care and if you are thinking about their own new platform..never think about it..it is, even more, worse..we have used it and it does not allow us to even edit their landing pages properly so my opinion never ever buy it

Outstanding and comprehensive information delivery and client satisfying system. Evergreen too!

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's not just the software. The creators are truly experts in the field. As a professional consultant that is expected to be ahead of the curve, I am surrounded by truly accomplished and relevant industry leaders. Meaning that my search was likely intended to achieve very similar results as anyone that would typically become one of my clients by watching one of my webinars. Which because this product is created for today's evergreen and create once deliver 24/7 scale to freedom I have modeled a 7 figure business that literally takes a weekend of hard press work up to six weeks of part-time effort to complete. That will then do the rest of the heavy lifting. Ideal for coaches, trainers, infor product makers, workshops, lead generation, networking, team meetings and the list is as big as your imagination.

Cons: my only con.... keeping it real and such... is some of the people that are getting famous by the leaders of the company tend to be clicky... and fail to recognize those of us that come from a different culture such as law, professionals of other sectors, and so on. They love to talk about millions in sales and sales sales... sales... when those of us with truly professional credentials expect without hype to make millions or frankly, billions... and never once have to speak about it because our clients aren't in that state of mind. So, even in a post like this one where i'm tryig to leave an accurate con...I still refer to the crazy amount of money you can make if you learn what I've learned and you use the models the way that are intended. Of course that's what I spend much of my time consulting clients on.

Cancelled after several issues and returned to GoToWebinar

Sep 18, 2017
2/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: We were attracted to Webinarjam because of the perceived value it offered against alternative providers.

Cons: It relies heavily on third party platforms (YouTube) and your YouTube channel must have at least 10,000 views to become enabled for Monetization which is a precondition to Webinarjam working correctly. Sadly we don't have 10,000 and after two months of applying with YouTube we are yet to be approved for Monetization.

As the webinar is live streamed it also requires significant bandwidth. We have a good internet connection that works wonderfully with all of our other cloud solutions, but it isn't sufficient enough to run Webinarjam without major crashing issues.

We run live Question & Answer webinars which don't work well with Webinarjam as there is a significant delay between the Presenter speaking and the Attendee hearing - it makes for really stunted conversation between both parties. This may not be an issue for one-way webinars, but ours are interactive and the delay is a significant an unavoidable by-product of their streaming set-up.

We were drawn to the price tag in comparison to other providers, but we've learned you really do get what you pay for.

After two months of numerous attempts and numerous consultations with Webinarjam we have been unable to run even one successful webinar.

On this basis we asked for a refund and Webinarjam refused as it was outside their 30 day refund policy window.

Overall: None. Just lots of wasted time and money.

A Friend in Need

Sep 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: WebinarJam's interface is unusually intuitive. You give it a spin and the next time around, you'll not have to scratch your head about it. More pros that made my life easier:

- The ability to test the webinar through an exclusive test setting
- Out of the box and deep integration with Active Campaign
- Automatic webinar replay recording delivered to attendees
- The option to "duplicate" all the settings of a webinar and thus treat it like a template
- The support team. I have emailed them incessantly with tons of questions. They have always gotten back with the right answer & a positive attitude.

Cons: The only thing I'd like to see done better are the registration page templates. They can be more responsive and customizable. But given that WJ costs about half of the platforms with the features I've mentioned in the pros section - it is a steal any way you look at it.

So easy!

Aug 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Intuitive and the interface is beautiful. I love the fact that I have the flexibility to customize the platform. My clients love the fact that they can actively interact with me and others.

Cons: I waited a long time for the new release, but it was absolutely worth the wait. That is the only con.