# WebinarJam Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about WebinarJam Software - reviews, pricing plans, popular comparisons to other Webinar products and more. Source: https://www.capterra.com/p/165878/Webinar-Jam --- # WebinarJam Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) WebinarJam ## What is WebinarJam? WebinarJam - the most powerful all-in-one webinar platform. WebinarJam's cloud-based broadcasting technology allows you to reach up to 5,000 people in one presentation. If you have the audience, we can deliver your message to them! Features include: -Live Chat -Automated Recordings -Flexible Scheduling -Full Email & SMS Reminders -Polls & Surveys -File Sharing -Free or Paid Sessions -Password Protected Webinars -Analytics and so much more! ## What is WebinarJam used for? [Webinar](https://www.capterra.com/webinar-software/)[Video Conferencing](https://www.capterra.com/video-conferencing-software/)[Live Streaming](https://www.capterra.com/live-streaming-software/) Overall rating Based on 277 user reviews Reviews sentiment Positive 71% Neutral 12% Negative 17% Pros & cons Intuitive and simple operation Dynamic audience engagement tools Slow and unhelpful support Frequent technical glitches Starting price $49 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for WebinarJam?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.genesisdigital.co&name=WebinarJam) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### WebinarJam 3.9 (277) VS. [### Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) [4.6 (6,051)](https://www.capterra.com/p/157062/Zoom-Video-Webinar/reviews/) Starting Price $49 Flat Rate, Per Month Starting Price $500 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (277) Ease Of Use 4.6 (6,051) Value For Money 3.8 (253) Value For Money 4.5 (4,092) Customer Service 3.6 (240) Customer Service 4.3 (3,839) ## WebinarJam alternatives Highest Rated [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,562)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (10,988)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [Webex Suite](https://www.capterra.com/p/237272/Webex/) [4.4 (7,398)](https://www.capterra.com/p/237272/Webex/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/237272/Webex/) [Zoho Webinar](https://www.capterra.com/p/10005662/Zoho-Webinar/) [4.5 (72)](https://www.capterra.com/p/10005662/Zoho-Webinar/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10005662/Zoho-Webinar/) [View all alternatives](https://www.capterra.com/p/165878/Webinar-Jam/alternatives/) ## Who uses WebinarJam? Based on Capterra reviews from the past 6 years ## Pros and Cons Intuitive and simple operation 87% positive reviews out of 75 Most reviewers find ease of use important, highlighting straightforward setup, user-friendly interface, and minimal technical barriers. Slow and unhelpful support 55% negative reviews out of 88 Some users say customer support is slow, unresponsive, and often provides generic or ineffective solutions to problems. Dynamic audience engagement tools 83% positive reviews out of 35 Most reviewers indicate presentation and audience interaction tools foster live communication, participant involvement, and collaborative experiences. Frequent technical glitches 84% negative reviews out of 56 Most users report bugs and issues, including connection problems, browser incompatibility, and recurring errors that disrupt webinars. Extensive feature set and updates 88% positive reviews out of 34 Most reviewers describe features as abundant, regularly improved, and valuable for diverse webinar needs and integrations. High and inflexible pricing 45% negative reviews out of 49 Some users report pricing is expensive, with limited refund options and payment structures unsuitable for smaller budgets. Alexander K CEO Founder, 2 - 10 employees. "The fact that they didn't allow me to cancel and get a refund, or at least a partial refund." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 4.1 (24) 45.83% of 24 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Screen Sharing 4.3 (23) 47.83% of 23 reviewers that rated this feature as important or highly important Digitally share screen view with others Live Chat 4.3 (21) 38.10% of 21 reviewers that rated this feature as important or highly important Ability to chat online in real time Event Management 3.7 (18) 50.00% of 18 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings File Sharing 4.0 (14) 28.57% of 14 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Multi hosts 3.9 (14) 57.14% of 14 reviewers that rated this feature as important or highly important Allow multiple participants to present/co-host. WebinarJam 74 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage attendance for classes, shifts, meetings, or events Process of managing, tracking, and communicating with individuals who are registered to attend an event Track and analyze various metrics such as demographics, psychographics, behavior and other insights Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Participants can alert the host if they have a question when they are muted Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails Tracks metrics that provide insight into how a user interacts with any interface or product A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Public or private sharing of digital files such as documents, audio/video, images, and more Store, manage and track all forms in a centralized location Allow the audience to interact or engage with the content Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Ability to chat online in real time Live stream to multiple devices simultaneously Manage the process of planning and scheduling meetings, including agenda creation Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allow multiple participants to present/co-host. Manage and support multiple languages Record the audio of phone conversations for quality assurance purposes An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience Allow users to schedule a webinar with registration and record the webinar automatically in the cloud. Real-time registration over the web Accept, record, and reconcile financial transactions Enable custom polls/voting to facilitate decision-making or increase engagement Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Send messages to selected individual(s) from the entire audience Allow users to collaborate and ask questions regarding folders and/or documents within the system Broadcast live video streams Engage in direct, instant messaging with customers, users, etc. Notifications that are delivered to users as soon as an event occurs Record live video calls to play later Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources Digitally share screen view with others Record active support and chat sessions for auditing and training Reminders sent via SMS/text message Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa. Record and playback video calls Connect with meeting participants remotely over video Store and manage online video content Allow users to live stream from your platform for a fee Allows users to view videos without downloading media files Virtual waiting area for attendees Make a list and register visitors Allows multiple users to simultaneously annotate on a digital whiteboard Features 3.9 (277) 3.9 Based on 277 reviews ## Pricing Value for money 3.8 (253) [View pricing plan details](https://www.capterra.com/p/165878/Webinar-Jam/pricing/) Starter $49.00 Flat Rate,Per Month It includes: - Unlimited webinars - Includes 1 host - 1 hour max duration - Live Chat - Replica Replay - Flexible Scheduling - Fully-customizable pages - Email & SMS System - Live offer displays - Engaging Polls & Surveys - Attendee Handouts - On-screen whiteboard - Video Injections - Custom backgrounds - Broadcast to FB & YT - 1 Additional Team Member - Bad Words Filter - Registration Notification - A/B Split Testing Basic $99.00 Flat Rate,Per Month It includes: - Includes 2 hosts - 2 hours max duration - 5 Additional Team Members - Attendee Spotlight - Automated Webinars Professional $299.00 Flat Rate,Per Month It includes: - Includes 4 hosts - 3 hours max duration - 10 Additional Team Members - Always-On Live Room - The Panic Button Enterprise $499.00 Flat Rate,Per Month It includes: - Includes 6 hosts - 4 hours max duration - 25 Additional Team Members - Control Panel Value for money 3.8 (253) 3.8 Based on 253 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ Keap](https://www.capterra.com/p/76390/Infusionsoft/)[ iContact](https://www.capterra.com/p/221118/iContact/)[ GetResponse](https://www.capterra.com/p/153948/GetResponse/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) ## Support, customer service and training options Customer Service 3.6 (240) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (240) 3.6 Based on 240 reviews ## User reviews Overall rating 3.9 Based on 277 reviews Filter by rating 5(137) 4(61) 3(32) 2(20) 1(27) Mentioned topic Sorted by most recent SP Stephanie P. CEO Education Management ### "A lot of bugs, Webinarjam is not what it used to be anymore" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 August 8, 2025 We have used Webinarjam for the last 3 years, for 2 webinars a month on average. At the beginning, the tool worked quite fine. But for the last 6-12 months, we encountered a lot of technical problems: - the chat didn't work for the last 2 webinars - the sale notifications don't work every 3 webinars, - tags never worked properly since the beginning, - recurrent webinar doesn't work and we have to create a new one in the tool for every webinar. The support tells us they fixed it, but they didn't, and we still have to face the same issues again and again during our lives. We lost a lot of sales. WebinarJam is no longer a reliable tool. I don't recommend it. Pros Follow-up of the participants, and the integration part with other tools like Activecampaign and wordpress Cons Technical bugs, again and again, and the support tells us they fixed it but they didn't. - the chat didn't work for the last 2 webinars, - the sale notifications don't work every 3 webinars, - tags never worked properly since the beginning, - recurrent webinar doesn't work and we have to create a new one in the tool for every webinar. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM Lindsey M. Owner Arts and Crafts ### "Great platform for webinar management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 4, 2025 I’ve used WebinarJam quite a few times for managing my webinars and I’m really happy with it. Pros I love the ability to easily create landing pages and funnels to easily generate registrations. Cons There’s a lot of steps to complete at first but once you do it, it gets easier. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 7, 2025 Thank you for your thoughtful review! We're thrilled to hear that you're enjoying WebinarJam's features for creating landing pages and managing webinars. Your feedback means a lot to us! AK Alexander K. CEO Founder E-Learning ### "Stay away from this company" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 18, 2024 Horrible. I can't use the software and won't get a refund. Pros Nothing special I can't find on other CRMs for either free or a very low price. Cons The fact that they didn't allow me to cancel and get a refund, or at least a partial refund. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 2, 2025 I'm sorry to hear about your experience. I want to clarify that we do have a 30-day refund policy, and if you’re within that window, we would be happy to help with a refund. Please contact our support team directly, and they’ll assist you in resolving this. Thank you! AU Anonymous User CEO E-Learning ### "Seemed promising but not as reliable as others" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 August 24, 2024 Pros I found WebinarJam easy to set up, and the functionalities when it worked seem promising for running webinars. Cons Compared to other tools you can use for webinars, I found WebinarJam expensive. There were also issues of my audience hearing me. Whilst it appeared to be promising I had to switch to another more reliable tool. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 27, 2024 Thank you for your feedback! We're glad you found WebinarJam easy to set up. We're sorry to hear you experienced audio issues, as that’s definitely not how we intend the platform to work. We’d love to understand more about what happened and assist in resolving any problems. If you’re open to it, please reach out so we can help ensure a smoother experience moving forward. GF Georgios F. Engineer Maritime ### "WebinarJam review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 15, 2024 My experience by using WebinarJam is very positive until now. A colleague of me suggest me to use it. A very useful program that have space for improvement in order to become even better. If you are looking for a program for meetings or to share educational material through live web seminars then WebinarJam is the correct option for you. Pros Nice experience on video meetings. Very friendly in use, simple interface. I enjoy also my mobile experience, a very useful app. Cons Poor customer support. The real chat feauture is not working properly. I face some difficulties on the screen sharing,big delay and not clear picture. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 24, 2024 Thank you for sharing your positive experience! We're upgrading our chat feature to enhance user experience and expect it to be live soon. Your feedback is valuable, and we're committed to continual improvement. We appreciate your recommendation and look forward to serving you better in the future. SC Sam C. VP Sales and Marketing Outsourcing/Offshoring ### "Fantastic video conferencing " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 27, 2023 Pros WebinarJam is really an excellent software for organising video conferences and webinar Cons No, I haven't faced any inconveniences so far. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 5, 2023 Thank you for taking the time to leave a positive review. We are thankful to be your go-to webinar service and help you reach more customers. AU Anonymous User Coach E-Learning ### "Something other than the typical video conference software." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 November 25, 2023 The quality and features overall are all good. Pros Webinar Jams Picks up Where You Left Off if Disconnected. I was pleased to see a new feature added to this product. It picked up where I left off when my internet disconnected. It now supports additional devices. Cons I couldn't see how long a video was by clicking or looking at it, so I often watched longer videos without knowing how much time was left. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 5, 2023 Thank you for your insightful feedback. We are delighted to hear that you appreciate WebinarJam's reliability, even with internet disruptions. We are always updating our platform to make it as powerful as possible, and your opinion matters! ZM Zohar M. ED Health, Wellness and Fitness ### "Worst webinar platform EVER!!! and expensive!!!" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 25, 2023 Cons No option to import list of registrant, very complicated registration form Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 12, 2023 Hello Zohar, Thank you for sharing your feedback with us. We're sorry to hear about your experience, and we truly appreciate your honesty. We are committed to making improvements that align with the needs of our users. If you have any specific suggestions or further details you'd like to share, please feel free to reach out to our support team at support@webinarjam.com. We appreciate your patience and the opportunity to better serve you. PP Paula P. Administrator Retail ### "WebinarJam Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 30, 2023 The option to run pre - recorded Webinar 24/7 is great for saving time. Pros What I liked most about WebinarJam was the great integrations and how easy it is to use the app, great tools. Cons What I liked least about WebinarJam was that their are to many advertisements while using the the app. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 13, 2024 Thank you for your feedback. We're pleased to clarify that there are no advertisements within the WebinarJam app. We strive to provide a seamless and distraction-free experience for our users. If you have any further questions or concerns, please don't hesitate to reach out. SR Seddouk R. Product Manager Health, Wellness and Fitness ### "latency between sound and image on the recorded webinar file " 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 April 24, 2023 i had issues with the recorded files , no good answer from the team . Pros easy to set up, It took not long time to set up the webinar Cons latency between sound and image on the recorded webinar's file the link that was send to costumers redirect to and old recording of the webinar rehasal . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 12, 2023 Thank you for sharing your concerns. We apologize for the latency and redirect issues. We would love to investigate this for you to ensure this doesn’t happen again. If you could send us an email at support@webinarjam.com, we would love to help. [View all Reviews](https://www.capterra.com/p/165878/Webinar-Jam/reviews/) Popular comparisons [Zoom Events and Webinars vs WebinarJam](https://www.capterra.com/compare/157062-165878/Zoom-Video-Webinar-vs-Webinar-Jam)[Zoom Workplace vs WebinarJam](https://www.capterra.com/compare/144037-165878/Zoom-Video-Conferencing-vs-Webinar-Jam)[Microsoft Teams vs WebinarJam](https://www.capterra.com/compare/165878-168668/Webinar-Jam-vs-Microsoft-Teams)[Webex Suite vs WebinarJam](https://www.capterra.com/compare/165878-237272/Webinar-Jam-vs-Webex) [Zoho Meeting vs WebinarJam](https://www.capterra.com/compare/165878-202121/Webinar-Jam-vs-Zoho-Meeting)[ClickMeeting vs WebinarJam](https://www.capterra.com/compare/157063-165878/ClickMeeting-vs-Webinar-Jam)[Hubilo vs WebinarJam](https://www.capterra.com/compare/165157-165878/Hubilo-vs-Webinar-Jam)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)