# WebinarJam Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is WebinarJam the right Webinar solution for you? Explore 277 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/165878/Webinar-Jam/reviews --- WebinarJam 3.9 (277) [View alternatives](https://www.capterra.com/p/165878/Webinar-Jam/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of WebinarJam Ease of use 4.1 Customer Service 3.6 ## Pros and Cons in Reviews LM Lindsey M OwnerArts and Crafts, 2 - 10 employeesUsed the software for: 1-2 years. “I’ve used WebinarJam quite a few times for managing my webinars and I’m really happy with it.“ January 4, 2025 SP Stephanie P CEOEducation Management, 2 - 10 employeesUsed the software for: More than 2 years. “the sale notifications don't work every 3 webinars,“ August 8, 2025 NK Narendra Kumar K Assistant Manager - MarketingInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “I was into the E-learning industry 2 years ago and we believe Webinars are the ones that help us improve our brand presence and also allow us in building the sales funnel for us, however, it is not an easy task to go live every day, we need a platform to do it on behalf of us and webinarjam is the right solution for us, we can stream 2 webinars parallel without even people knowing it.“ August 21, 2022 AK Alexander K CEO FounderE-Learning, 2 - 10 employeesUsed the software for: I used a free trial. “The fact that they didn't allow me to cancel and get a refund, or at least a partial refund.“ December 18, 2024 DN Debbie N ManagerHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years. “Offers two-way audio and video, screen sharing, and live chat capabilities for effective communication and interaction.“ January 31, 2023 SP Stephanie P CEOEducation Management, 2 - 10 employeesUsed the software for: More than 2 years. “WebinarJam is no longer a reliable tool.“ August 8, 2025 ST Sharonda T CoachE-Learning, Self-employedUsed the software for: 1-2 years. “The countdown time helps with decisiveness, and the ability to schedule different timezones automatically is helpful too.“ October 27, 2022 'Detola A CEOE-Learning, 2 - 10 employeesUsed the software for: 6-12 months. “Compared to other tools you can use for webinars, I found WebinarJam expensive.“ August 24, 2024 ## Showing most helpful reviews Showing 1-25 of 277 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Georg A. Managing Director Computer Software Used the software for: 2+ years ### "WebinarJam is the highlight among the webinar services you can get" April 10, 2020 5.0 It is very simple to set up a webinar, the process takes hardly a few minutes if you need it fast. You may also fully customize the sign up funnel and all reminders that go out to the attendees. No need to be a tech wizard to run it. Most sections are self-explanatory and if you get eventually stuck there are plenty templates and instructions you may consult to get it done. My team loves it and it is a no-brainer to present to large audiences. Pros Best feature I have not encountered with other providers: The PANIC button. If anything gets wrong, some function gets maybe frozen and you are stuck - The genius panic button creates a complete new session and automatically pulls in all attendees into the new room. No extra work needed. Saved our lives on several occasions, and we use Webinarjam more than once a day. Cons We are running our Webinars in German/English/Russian/Serbian/Croatian. Some translations into German are slightly incorrect, same goes for other languages than English. But that is no big issue. Would be great if it would be possible if you screen share an application if it could share the sound of that app too. Otherwise, the video section utilizing YouTube works like a Swiss clock. Alternatives considered [Webex Suite](https://www.capterra.com/p/237272/Webex/)[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Edudip](https://www.capterra.com/p/196579/edudip/) Reason for choosing WebinarJam Price, reliability and number of attendees. With WebinarJam we can host up to 5000 attendees for a good price. Switched from [GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/) Pricing and no software to be installed. A lot of clients have a "no install" regulation. Review Source Response from Genesis Digital March 14, 2024 Thanks for your review! We're glad to hear WebinarJam has been easy to set up and customize and that it has met your needs for hosting multilingual webinars. Thank you for being a loyal customer! You are the reason we strive for excellence everyday. GG Geoffrey G. Founder Information Technology and Services Used the software for: 2+ years ### "Good enough tool for webinars" January 17, 2022 4.0 We're helping our customers to setup their webinars inside their own WJ account. Basis are covered but it's not the cutting edge webinar tool it once was... It's lacking a real challenger in the industry to help shake things up a bit. Not much has evolved over the years, it's one of those SAAS where the dev team is so damn slow at implementing anything new or fix bugs... Pros I like the emphasis on the marketing tools around the core "presentation" feature set that enhance conversions. Most competitors have a very technical approach (like it's 4k broadcast or whatever...) which doesn't really help (or even hurt sometimes) sales. It's flexible enough to allow an external 3rd party SMTP and/or ESP for emails and SMS reminders, which is a big plus to get to the primary inbox. Recording of the webinar is automatic, you don't even have to think about it anymore. They have an API to register attendees, which allows for a fully customized visitor flow. The support is fast and friendly. It will help with anything within their power. Cons It's made by marketers for marketers and you can feel that the dev team is not really active behind the scene. Product is being worked on until it reaches a "good enough" level. And then get some updates here and then when the competition catches up. There are still annoying bugs : - If you have a regular webinar schedule... Nobody can register for your next schedule while you're on air... Meaning your ads will send visitors to a non-functional landing page for as long as you're live. - Sometimes, editing the day/time of your webinar room will result in you losing your audience. You're connecting to your live room but the email reminders will bring people to another "fanthom" room you can't access to. The API is too limited. We can't for instance update or delete attendees. Or move them to a new webinar easily. It's not as reliable as it's direct competitors (but that's in line with pricing so no surprise here). Switched from [ClickMeeting](https://www.capterra.com/p/157063/ClickMeeting/)[GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/) Live room had more capacity and a much better price point. Review Source SP Stephanie P. CEO Education Management Used the software for: 2+ years ### "A lot of bugs, Webinarjam is not what it used to be anymore" August 8, 2025 2.0 We have used Webinarjam for the last 3 years, for 2 webinars a month on average. At the beginning, the tool worked quite fine. But for the last 6-12 months, we encountered a lot of technical problems: - the chat didn't work for the last 2 webinars - the sale notifications don't work every 3 webinars, - tags never worked properly since the beginning, - recurrent webinar doesn't work and we have to create a new one in the tool for every webinar. The support tells us they fixed it, but they didn't, and we still have to face the same issues again and again during our lives. We lost a lot of sales. WebinarJam is no longer a reliable tool. I don't recommend it. Pros Follow-up of the participants, and the integration part with other tools like Activecampaign and wordpress Cons Technical bugs, again and again, and the support tells us they fixed it but they didn't. - the chat didn't work for the last 2 webinars, - the sale notifications don't work every 3 webinars, - tags never worked properly since the beginning, - recurrent webinar doesn't work and we have to create a new one in the tool for every webinar. Review Source Lisandro R. Head of Marketing E-Learning Used the software for: 6-12 months ### "EverWebinar by WebinarJam is very easy to use and still running!" October 18, 2019 4.0 We have never actually used WebinarJam itself but the EverWebinar platform by WebinarJam and it's been awesome. Despite the lack of certain things we wish it had, it's easy to know what's happening with the webinars (we still have webinars running even though they have been there for years). Loving it after years of use. Pros The ease of use. Our team and I love the step by step process to put your evergreen webinar up (it's like they take you by hand). We love the video tutorials; there's one for almost every step, no matter how small it is! And they are very well done. Another thing we appreciate is the ability to set your evergreen webinar as it was a live webinar: dynamic attendees, messages that can appear at certain times, the automated product offer cards, etc. Cons Even though it is very easy to use and set up, the UI feels dated and it lacks some features the competition has: like a more robust tracking system that can help us know exactly where to improve our message in the funnel (although they seem to be improving on this). Also, we don't like it depends on Google Hangouts/Youtube (a video MUST be uploaded to another platform like YouTube and the URL pasted into the video source). Finally, another thing that annoyed us was when they updated it to version 2.0: we weren't notified and we had to move to the new version in a rush so our webinar won't stop running. I remember it was not that easy of a process and took us by surprise. Alternatives considered [WebinarNinja](https://www.capterra.com/p/191881/WebinarNinja/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Reason for choosing WebinarJam WebinarJam and Zoom were very limited with the CRM and email autoresponders integration. Also, the attendees' limits were really low. Actually, at the time a lot of the online marketers we know and respect were using WebinarJam over these alternatives so we didn't take that much time analyzing them. Switched from [GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/) GoToWebinar was robust but kind of complicated to set up and it was expensive. It was not a good value. Review Source Response from Genesis Digital March 14, 2024 Thank you for sharing your experience with EverWebinar by WebinarJam! We're thrilled to hear that it's been serving your needs well over the years. Your feedback is valuable, and we're continually working on improving our platform to provide a more seamless experience. We appreciate your support and look forward to serving you even better in the future! VR Verified Reviewer Owner Media Production Used the software for: 1-2 years ### "WebinarJam is the best!" May 10, 2022 5.0 I really enjoy using WebinarJam and look forward to additional improvements in the Software. Pros The ability to insert video, and products right into the Broadcast. Cons Cons: 1.) Limit on hosts or guests you can have. Super important to be more competitive just look at Zoom. 2.) The PRICE, the price is too expensive. This needs to come down to reflect the current industry rates and to be more competitive. Being more expensive than other competitors in the industry is not a plus, and I feel it hurts getting WebinarJam in the hands of a larger customer base. Alternatives considered [GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/) Reason for choosing WebinarJam The ability to use WebinarJam to create a Broadcast studio-like environment to host my Webcast show. Review Source Rafal M. owner Management Consulting Used the software for: 1-2 years ### "Previously - outstanding, now - similar to competition" July 30, 2022 5.0 Few years ago WebinarJam was impressive platform thanks to "first mover advantage". A lot of features that you couldn't find anywhere else. But only way to organize webinars at that time was YouTube, ClickMeeting and some other, minor services. Currently (after "Zoom" era) almost all apps for webinars offers similar features. WJ still have some extra features but it is not worth to pay extra if you can find similar apps now. Anyway, it is still worth to consider if you plan to sell via webinars. Pros Here is what I like(d): + great mobile UX + evergreen webinars with "fake" participants option + a/b testing for registration pages + a lot of registration pages templates + participants segmentation and email editor + "automated" live offers to sell during live and evergreen webinars (CTA, images etc) + "push" emails after webinar (buy action) + super fast "reboot" mode if you are in troubles (ie. technical issues) Cons \- impossible to stream from my website (embed) - no google analytics integration (UTM tracking to compare traffic sources or build ads for segmented sources) - automated webinars as a separate plan - lack of other apps integration - no simulcast (stream to FB/YT) - lack of advanced templates design - support is not always helpful (mostly they send links to QA pages) Alternatives considered [FreshMail](https://www.capterra.com/p/139511/FreshMail/)[WebinarNinja](https://www.capterra.com/p/191881/WebinarNinja/)[GetResponse](https://www.capterra.com/p/153948/GetResponse/)[GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/)[EasyWebinar](https://www.capterra.com/p/163102/EasyWebinar/) Reason for choosing WebinarJam Push emails after webinar and "Fake" participants option. Switched from [YouTube](https://www.capterra.com/p/237905/YouTube/) Youtube does not support selling options or participants management. Review Source Response from Genesis Digital February 15, 2024 Thank you for sharing your detailed feedback on WebinarJam. We appreciate your positive comments about its mobile UX, evergreen webinars, and automated selling features. We'll take note of your suggestions regarding streaming from websites, Google Analytics integration, and other app integrations for future enhancements. JH Jack H. Doctor Medical Practice Used the software for: Less than 6 months ### "Early Review" June 4, 2020 5.0 Very good. There are a couple tweaks - the main being this issue surrounding emails as we are struggling to track who is definitely receiving email and not turning up vs who are never getting the emails. On free webinars people rarely tell us but when its paid we are getting numerous (at least say 20-30%) saying they never received anything. This is our main sticking point that we can see becoming a larger issue over time as we, hopefully, continue to grow. Pros 1\. UI-- is great, simple to navigate and works really nicely. 2. lots of features that work really well in practise. 3. the actual webinar rooms and quality of signal with ability to use multimedia smoothly on my side for users to watch is amazing. 4. chat, handouts, polls-- all really fabulous 5. replay etc is excellent feature Cons 1\. Emails- we are having some issues with engagement on some of our tutorials. When I test the sign up process it ALWAYS works. But we are having issues with multiple users telling us they are not receiving emails prior to the webinar. This is affecting both the number who turn up to our lives but when we use paid for webinars there are quite a number telling us they never get the emails (not in junk/spam etc). The issue here is we have no way to track when emails bounce back from the individuals email server. Our only option is a short video we put on our website to tell people to contact us if they do not get an email within the first 30 minutes after signing up. 2. Certificates- I use another method currently but as we grow this would be an amazing feature. Your system already utilises the shortcodes for emails. If there was a way to be able to provide certificates that are personalised that would be a great feature that would be worth spending more money on for our business. Currently I do this manually on the desktop with mailmerge in excel/powerpoint to create pdfs and then send them from an SMTP client. 3 . Templates-- it would be really helpful if the profile were expanded to include ALL your defaults for webinars that automatically are present whenever you create a new webinar i.e. your logo within the emails, the body of the email you normally write, the replica replay and how long it will be present, all the editing of any registration forms etc. Alternatives considered [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Reason for choosing WebinarJam for many reasons. The interface looks a lot nicer, its more user friendly, I actually think it runs smoother, no need to download an app/client- which many people would not do as it adds that extra step. Review Source Jonathan T. Co-Founder E-Learning Used the software for: 1-2 years ### "Good but not great - perhaps a necessary evil" August 10, 2019 4.0 We use webinar jam to host live webinars. Pros It's pretty dang quick to set up a webinar. There are two options - express and full - and you can switch between them at will. What I love is that you can set up offers to show up so attendees just have to click a button to get to the sales page instead of typing in a URL. Cons Sometimes the slide transitions don't work correctly. Sometimes it's hard to get other hosts in the room. The registration and thank you page templates are hardly customizable and you can't use your own custom-built thank you page. The user interface is clunky and ugly. It fails to send emails sometimes, too. Alternatives considered [Demio](https://www.capterra.com/p/165411/Demio/) Reason for choosing WebinarJam We couldn't customize the emails in demio enough. But now that email sending (and even syncing with ConvertKit) stinks sometimes with WJ, maybe we'll get Demio when our contact is up. Review Source VR Verified Reviewer CEO Marketing and Advertising Used the software for: Less than 6 months ### "Lots of Promise but Less Delivery" June 15, 2020 3.0 As you can tell from their website Homepage, WebinarJam is all about marketing themselves as everything in a box; they're not. They may be at some point, but not yet. I do believe there is a great amount of promise in their vision but the limitations are too glaring at this point and as always something that looks great in the demo/sales cycle can come up short in the actual application fo the platform for day-to-day use. Pros I really like the overall concept. It is fairly easy to use and presents well to the audience. Cons Lack of features: • The form building tool is very limited • No way to embed the registration form on a proprietary website without going to their API • If you use their "series" or "recurring" option when setting up a Webinar there is zero ability to name the sessions differently. This is a HUGE miss and practically eliminates and value of these features. • Can't record for WebinarJam playback and Video recording at the same time • No ability stream to Facebook or Instagram, only YouTube • They do have an online forum but if there is any criticism it get's "censored" by the admins. Switched from [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Looking for a better overall option that would be easier for presenters, Review Source LM Lindsey M. Owner Arts and Crafts Used the software for: 1-2 years ### "Great platform for webinar management" January 4, 2025 5.0 I’ve used WebinarJam quite a few times for managing my webinars and I’m really happy with it. Pros I love the ability to easily create landing pages and funnels to easily generate registrations. Cons There’s a lot of steps to complete at first but once you do it, it gets easier. Review Source Response from Genesis Digital January 7, 2025 Thank you for your thoughtful review! We're thrilled to hear that you're enjoying WebinarJam's features for creating landing pages and managing webinars. Your feedback means a lot to us! DN Debbie N. Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Webinar Jam from a Person who is not techie" January 31, 2023 5.0 Ineffective communication and interaction during webinars.Inefficient organization and management of webinar events.Limited accessibility and flexibility for attendees.BenefitsImproves communication and interaction during the webinar.Streamlines the overall organization and management of the event.Increases accessibility and flexibility for attendees.Solved Problems: Pros Offers two-way audio and video, screen sharing, and live chat capabilities for effective communication and interaction.Enables mobile access, allowing attendees to join the webinar from their mobile devices.Streamlines event management with features such as real-time chat and file sharing.Offers presentation streaming for seamless delivery of presentation materials. Cons Potential technical limitations and the need for good quality audio and video equipment, reliable network connection.May require investment in technology and training for effective use. Review Source Response from Genesis Digital February 15, 2024 Thank you for your feedback on Webinar Jam. We're glad to hear it's improved communication and organization for you. Your input serves as a driving force that enables us to consistently improve our platform. Ensuring our customers' satisfaction is our top priority, which is why we genuinely pay attention, value, and act upon your feedback. Thank you! VR Verified Reviewer CTO E-Learning Used the software for: 2+ years ### "WebinarJam: Makes Webinars Easy and Profitable" May 3, 2019 4.0 Pros We run multiple webinars a month as a way of outlining our product solutions to prospective new customers. These webinars deliver a consistent flow of sales for our business. WebinarJam is integral to us doing this. WebinarJam simplifies all of the set up and running of webinars so we can just focus on the content and delivery. It integrates with all of our tracking and mailing list systems. Makes it super easy to prepare sales webinars with pre-defined "buy buttons" etc. And we can interact with clients in real time chat during the call, answering any questions / dealing with objections as they arise. WebinarJam automates all of the registration, confirmation and reminder notifications and can even handle replay pages. You can configure the webinar in "express mode" which is super quick to get up and running - or you can dive into the "full configuration" mode which gives you total control over every conceivable option. I particularly love how it integrates with ClickFunnels so we can build custom registration pages - and how it tags people in our email CRM so we know who attended / didn't attend / showed up late and/or stayed engaged throughout the webinar, so we can customise their followup. It also integrates with Zapier - which opens up plenty of options for other integration. A very versatile tool. Cons One frustrating thing about WebinarJam - is really the flip side of such a powerful platform... - there are so MANY options, that at times it can be hard to figure where to find what you need. And the UI feels a little dated. There are times when a modern UX would be super helpful - for example, type-ahead searching in an unordered drop-down list containing hundreds of options is pretty much standard these days - but in WebinarJam, you have to scroll all the way through the list to find what you want. Hopefully this will be addressed in time. Review Source VR Verified Reviewer Senior Minister Internet Used the software for: 2+ years ### "Okay webinar software" October 3, 2018 5.0 Overall WebinarJam was a decent software, if a bit overpriced. But it worked well for what I needed and for that I must give them credit. In my opinion, there are other products on the market that can give you what you need at a better price point. Pros I used WebinarJam for about 3 years when I first launched my website. Someone whose site I admired recommended them, so I signed up. At the time I was using Google Hangouts and their solution (an overlay over Google Hangouts) was a perfect fit. It gave me analytics for my Hangout and I could track who attended and who signed up but didn't show. Cons My least favorite part of the software was the price. I always thought I was paying far too much for what I was receiving. And when YouTube Live became a thing I jumped ship and haven't looked back. The person who recommended WebinarJam still uses the software. I don't get the appeal. Review Source VR Verified Reviewer Learner E-Learning Used the software for: 2+ years ### "Prime Tool for Webinars" April 15, 2022 4.0 Good Tool with various useful features and very convenient to use. Pros It has a pool of features like Screen share, run a poll/voting, Upload slides, online Chat, replay option and we can also play videos. Cons The latency was not good when and User interface is quite moderate and would be great if they improve it further. Review Source GF Georgios F. Engineer Maritime Used the software for: 1-2 years ### "WebinarJam review" February 15, 2024 4.0 My experience by using WebinarJam is very positive until now. A colleague of me suggest me to use it. A very useful program that have space for improvement in order to become even better. If you are looking for a program for meetings or to share educational material through live web seminars then WebinarJam is the correct option for you. Pros Nice experience on video meetings. Very friendly in use, simple interface. I enjoy also my mobile experience, a very useful app. Cons Poor customer support. The real chat feauture is not working properly. I face some difficulties on the screen sharing,big delay and not clear picture. Review Source Response from Genesis Digital April 24, 2024 Thank you for sharing your positive experience! We're upgrading our chat feature to enhance user experience and expect it to be live soon. Your feedback is valuable, and we're committed to continual improvement. We appreciate your recommendation and look forward to serving you better in the future. VR Verified Reviewer Owner-Operator at Animity Community Health and Wellness Center Used the software for: 2+ years ### "Very intuitive interface - makes webinar hosting easy" May 15, 2018 5.0 Pros I like how the software has tutorials and step-by-step instructions on how to set up your webinars without much difficulty. The quality of the webinars is really good. Being able to pick which platform you wish to replay videos on is a nice feature, and I like how when I select YouTube that it automatically goes over and shows up on YouTube. Cons Lacks the ability to pause a recording to save replay viewers the hassle of watching what you don't want/need them to watch on the video. The price per month to use the platform may be prohibitive to some. There may be other free options that one can use instead. On replays, it's always nice to give viewers the ability to navigate and scroll through the video. The native platform viewer as far as replays lacks the ability to scroll. A mouse click pauses or restarts the video. Review Source PP Paula P. Administrator Retail Used the software for: 6-12 months ### "WebinarJam Review" June 30, 2023 5.0 The option to run pre - recorded Webinar 24/7 is great for saving time. Pros What I liked most about WebinarJam was the great integrations and how easy it is to use the app, great tools. Cons What I liked least about WebinarJam was that their are to many advertisements while using the the app. Review Source Response from Genesis Digital February 13, 2024 Thank you for your feedback. We're pleased to clarify that there are no advertisements within the WebinarJam app. We strive to provide a seamless and distraction-free experience for our users. If you have any further questions or concerns, please don't hesitate to reach out. GT Graeme T. CEO E-Learning Used the software for: 2+ years ### "One of our success tools" April 9, 2020 5.0 Reliable, easy to set up, set-and-forget. It's a winner for us. Pros Webinarjam has taken the 'fear' out of live presentations. Fear of not getting registrants, fear of tech failure, fear of not getting results. And converting those to Everwebinar has been our secret sales converter. Cons Support needs work. We struggled to get a few things right on the new platform. The integration with Infusionsoft is not as deep as it should be (we couldn't see all our tags - it was throttled). We had to get creative on our side to try keep it all working - things got desperate as the switch deadline loomed and no word from support. Would also like to be able to export the chat. That seems like a no-brainer when creating multiple niched/segmented webinars. Review Source Sue S. Founder/ Owner Professional Training & Coaching Used the software for: 1-2 years ### "reliable webinar platform!" April 9, 2020 4.0 As a professional speaker and trainer, using this virtual platform has allowed me to offer my expertise across the country. Yes, there are other platforms available but when I offer my own WebinarJam link, I think it shows the level that I offer is higher than the common ones. Pros I choose this platform based on recommendations from those who know techy stuff and I am so glad I learned how to use it myself. Yes, it took some effort and attention to learn it but I didn't need to buy any fancy microphones or cameras, everything was included from the comfort of my own laptop! Cons The only thing I still haven't mastered is increasing my definition - picture quality could be better and I am not sure how to make that happen. But it is definitely good enough and certainly shows power points well. Reason for choosing WebinarJam Recommended by someone I trust. Review Source SB Sam B. Owner E-Learning Used the software for: 6-12 months ### "WebinarJam: A Marketing Focused Webinar Platform Like No Other!" July 7, 2022 5.0 Awesome experience, support is friendly, no glitches in the webinars. Pros I am in complete control and I can show my offer to the attendees at will. Cons Ask support for a monthly subscription link. Alternatives considered [Demio](https://www.capterra.com/p/165411/Demio/) Reason for choosing WebinarJam Marketing focus. Review Source Response from Genesis Digital May 7, 2024 Thank you for choosing WebinarJam for your marketing-focused webinars, and we're here to support you every step of the way! KM Karen M. Owner of Spa Medical Practice Used the software for: I used a free trial ### "Worse webinar platform. No customer support" May 22, 2020 1.0 We had a horrible experience with webinar jam. There was no fixing this because they never got back to us. We are completely alone which is not comforting during times like these.... The worst part was that we were doing a webinar on how to optimize your health. Also, the 30 day trial is not 30 days, they tried to charge us 14 days after we signed up for the 30 day trial. Pros In the beginning, we loved how the webinar software involved business offers within the webinars. We thought the software really looked flawless and simple. Cons Bad customer service and technical issues. When we had an issue early in the day before our 7 PM webinar, there was no response for hours and there was never a response. The webinar deleted and we needed support because it had been accidentally cloned. As a business owner myself, I know it is crucial to be able to have contact with customers and help them as best I can. They advertise 24/7 customer service but they have no 800 number or live chat. The only way to contact them is put in a "ticket" which we never received a response from. They also took pride in the "test run" option. We tested the webinar on multiple computers and the test did not work. Then we tried it on a MAC and it did work... We decided to do the webinar on that MAC because the test worked (video and audio). Then 30 minutes later when we started the webinar, the audio said it was on and working and everything else looked perfect.... but our attendees could not connect and the ones that could connect could not hear us even when it said the audio was on. Review Source Ian R. L. Chief Executive Officer Hospital & Health Care Used the software for: 1-2 years ### "Everwebinar Review" February 15, 2019 3.0 Pros Ability to put prior webinar content on professional platform for people to access (other than youtube). Cons Some features are deceptive to simulate real webinar and real chat (we don't use those), the analytics are extremely limited and don't produce an output file. Review Source FS Fagun S. IT Executive Used the software for: 6-12 months ### "Never let us go live on time...so many issues...support is the worst part.. Nothing" October 11, 2017 1.0 Cons There are no pros..they even delete the client phone numbers from data after client login using different device..and this thing is happening from last 6 months they are not able to solve it..they do not support multi time zone their tracking is false...it shows me that in my 3 hours webinar someone entered at 2 hour 55 min and stayed for 5 hours 30 min. I mean how is that even possible? I have contacted them regarding this and they always said they can not do anything about that. no proper integration with youtube live..so can't go live ..happened 3 times. no proper support. they always try to avoid you..when you place two webinars back to back...second webinar always shows that it is already completed. yesterday I attended vooplayer webinar and the same thing happened with them too...it is very much clear they just want your money..once you pay to them they never care and if you are thinking about their own new platform..never think about it..it is, even more, worse..we have used it and it does not allow us to even edit their landing pages properly so my opinion never ever buy it Review Source LS Lone S. Director Alternative Medicine Used the software for: 2+ years ### "Easy and good qualtity " April 9, 2020 5.0 Its just Super! Pros Webjam is very easy to use. You do not need high qualification in any specific tecnical questions. Webjam is a great tool when you need to teach online. Cons After the last update, the quality is much better. We just need to be able to charges a larger numbers of contacts. This is the only discomfort we expirience. Reason for choosing WebinarJam It tried for fee a month Review Source VR Verified Reviewer Vice President of Account Services Marketing and Advertising Used the software for: 2+ years ### "I like it" February 15, 2019 4.0 Would recommend for your business. Great if you want to ensure you have a smooth recording and such Pros I like the integration between webinar jam and ever webinar. we use them to be able to host and repeat webinars frequently. Cons can be clunky and if you have paid webinars I have had issues when someone did not get the information with the link i cannot recreate without paying again . 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