---
title: "Page 7 | WebinarJam Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Page 7 - Is WebinarJam the right Webinar solution for you? Explore 277 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/165878/Webinar-Jam/reviews/?page=7"
page_type: "reviews"
language: "en"
publication_date: "2026-09-29"
---

WebinarJam

4 (276)

[View alternatives](https://www.capterra.com/p/165878/Webinar-Jam/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated September 29th, 2026

# Page 7 - Reviews of WebinarJam

## Showing most helpful reviews

Showing 151-175 of 276 available reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

The Millennial Love Expert | Relationship Counselor and Dating Coach  
Used the software for: Less than 1 year

### "Positive and fun software for my business once I learned how to use it!"

February 8, 2018

5.0

I'm using it to create a "free training" webinar that 's part of my sales funnel for a 12-week coaching program

Pros

I like that I can have a screen share option at the same time as video camera so viewers can see my face as I present

Cons

I wish there was a way to have PPT animated within the webinar room. I used the screen share option, but couldn't use it in "presenter mode" so my work around was to copy all of the notes out of my PPT into a word document, and read from the word document instead, while clicking through the PPT presentation.

Review Source

Andy M.  
Owner  
Used the software for: Less than 1 year

### "Built a business in two weeks!"

March 13, 2019

5.0

Two weeks ago I had an opportunity to split my business into two and start a web-only division that would give me a global presence but I had to move very quickly. With rep., it's two weeks later and I'm selling to clients all over the world!

Pros

I was up and running FAST! The intuitive nature of the platform combined with rep. concierge service had me selling registrations and posting videos in 14 days!

Cons

There is SO MUCH in terms of options, features, bells and whistles, it was easy to get lost some times during set up. The concierge service solved that problem.

Review Source

Peter S.  
CEO  
Used the software for: Less than 1 year

### "Amazing support"

May 30, 2019

5.0

Pros

does the job it promises, webinars, and other features

Cons

ran into some tech issues, probably due to my own fault, but their support helped me troubleshoot it

Review Source

Yvette B.  
Founder  
Used the software for: 3-5 years

### "What a powerhouse tool for the internet marketer"

June 5, 2018

4.0

Ease of use, set up, configuration.

Pros

The private room, the YouTube and Facebook Live options in going live. The customer service is great and responsive (wish they'd be a tad more prompt, but they're a big help when they get back to you in 24-28 hours).

Cons

I wish it was on part with Zoom--giving the ability to show your face as well as a slideshow. This is the cutting edge of webinars now.

Review Source

CEO/Founder  
Used the software for: Less than 1 year

### "In over two months, I could never use this platform once. User unfriendly"

January 18, 2018

1.0

None. They even charged my card after I asked them to cancel I got sold by one of their affiliate marketers. The person offered "coaching" but never was able to deliver that either. As a result we were slowed down in our process. I can see the need for coaching in using this platform, because clutter of information overload and feeble organization makes the learning curve unhealthy for a small business

Cons

As mentioned before: disorganization and information clutter. the user is not supposed to have to watch a video every time something is needed. The over promise and underdeliver

Review Source

Director  
Used the software for: Less than 1 year

### "Product ok, Service extremely poor"

April 28, 2020

1.0

Pros

It has good features for webinar but are not totally clear. Their customer journey, especially their ticketing system is not totally baked so the overall experience is much poorer than it has to be.

Cons

Service. Extremely poor service. Even during COVID-19, you should be able to respond to a support ticket within 7 days and when someone tries to use your Facebook community for support from other users and you keep denying the posts and telling them to submit a ticket, you look incompetent.

Review Source

Marketing Services Manager  
Used the software for: Less than 1 year

### "Post event Review"

February 8, 2021

2.0

The latency is really bad... is more than 10sec, really omg. and flickering happened when i have about 200 pax of guest entering the room. To me this are the most crucial thing that your end need to solve. and it would be great if you can improve the screen resolution to HD.

Pros

Customise landing event page Automation of sending RSVP, 2 reminders and a thank you email. Be able to include the QR code images/slides (but got hiccups where i won't be able to upload my ppt/pdf file (which only one slider) )) Provide post event analytic reporting

Cons

low resolution - screen is not sharp Latency about 10sec or more flickering happened during live limitation of 6 presenters - a bit long process of getting participants to join in Cons of need to switch screens - not so seamless low resolution when pin presenters to the 2nd screen system bug where RSVP notification was sent again on event day and Thank you message was sent during the event

Review Source

Anissa C.  
Founder  
Used the software for: Less than 1 year

### "Great for webinars but not user friendly."

July 19, 2019

4.0

Other than the learning curve, I've found Webinarjam is great when you host frequent webinars. It is well worth it in the end.

Pros

I love how easy this integrates with my email marketing programs and payment processors. It also provides a great webinar experience to my users.

Cons

I do not find WebinarJam very user friendly, especially for those who are not tech savvy. I appreciate their video lessons, but it was a big learning curve for me and I consider myself pretty tech savvy.

Review Source

owner  
Used the software for: 1-3 years

### "Great Product, 1 big flaw"

April 16, 2020

5.0

I enjoy WJ and am looking for more ways to use it. It is easy to use and you can set up and run a webinar in less than 15 minutes if needed.

Pros

WJ is easy to use and I love that it automatically records the webinar. The analytics are also a great feature.

Cons

You can not scrub the replay video. This is a HUGE downfall of WJ as it does not allow someone to fast forward or rewind any part of the replay.

Review Source

Delphia M.  
Owner  
Used the software for: Less than 1 year

### " It's been a great tool for me as a consultant to help grow my business."

November 5, 2017

5.0

It has helped me work with clients and reach new ones.

Pros

It integrates with everything so I can keep using the tools and platforms that I prefer. It's also got so many features that help make the webinars interesting and interactive and I love all the data that you can pull to really see what worked. As someone who appreciates good design, but does not have time to build it myself, their design templates are really nice and easy to work with.

Review Source

Assistant Registrar, Student Recruitment and Applicant Relations  
Used the software for: 1-3 years

### "UCalgary review"

June 19, 2020

4.0

Pros

Ease of use and embedded features with video and PPT presentations

Cons

Customer service is non-existent. If you need help, you are better off asking the self-help Facebook group. The platform failed miserably twice on us because we had pending questions (3+ weeks) that were (and still are not) addressed.

Review Source

Owner  
Used the software for: Less than 1 year

### "A powerfule and useful tool with room for improvement"

July 14, 2020

4.0

In general the tool is very useful to communicate your ideas to the general public. Integration with Youtube works very well and is a defintive plus.

Pros

1) Easy to use. 2) Fast learning curve (fairly intuitive). 3) Good quality Webinar delivery.

Cons

1) Should implement the time zone autodetection across the board, specially in EverWebinar. 2) Should implement sending a notification to the Organizer / Host after a customer hits the payment button. This would be specially useful when auto return after payment fails because it would allow the Host to do a follow up and send the registration link to the customer.

Alternatives considered

[U Webinar](https://www.capterra.com/p/204903/U-Webinar/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[Adobe Connect](https://www.capterra.com/p/203963/Adobe-Connect/)[EasyWebinar](https://www.capterra.com/p/163102/EasyWebinar/)

Reasons for choosing WebinarJam

Pricing and Internet Reviews

Review Source

Owner  
Used the software for: Less than 1 year

### "Seamless. Very easy."

October 16, 2017

5.0

Pros

The setup. I get frustrated easily and I didn't experience that at all. Great product. Beautiful design.

Review Source

Renea H.  
President  
Used the software for: Less than 1 year

### "You Can Do A Webinar Right Now!"

June 5, 2018

5.0

I needed a webinar presentation software that I could run the same day and Webinar Jam delivered.

Pros

The learning curve on Webinar Jam is so short, you can literally do a webinar the same day you set up your account, if you wanted to. I have set through hundreds of webinar presentations, for me, Webinar Jam, takes home the prize.

Cons

I would like to get one email and not four when I sign up. I would like them to be combined. Give me all what I need right now with one email.

Review Source

Office Manager  
Used the software for: Less than 1 year

### "Webinar Jam is affordable and has all the bells & whistles you need to be professional! "

July 15, 2020

4.0

Positive review after we paid the full price! The Dollar free-bee was a let-down and almost resulted in us not purchasing the full meal deal

Pros

Ease and sharing of screens for multiple speakers, the ease of set-up, live chat room and the ability to add people from the Chat room to become a speaker.

Cons

A Customer Support phone number is much needed. Trying to type what your problem is, is time-consuming and takes too long for a busy office, especially when an answer is needed in minutes. I almost canceled due to this problem. Also...be sure to clearly inform new users during their 1$ trial period what the step-by-step process is to accomplish a Webinar for the first time. A bullet-point checklist works great (a cheat sheet). Need clear instructions after registration!

Reasons for choosing WebinarJam

Referred by another user in the industry

Review Source

Erkki M.  
Creator  
Used the software for: Less than 1 year

### "Great Marketing Features"

October 13, 2020

5.0

I like it that WebinarJam Landing pages and live room themes are very customizable.

Pros

Super customizable webinar funnels and templates; Robust email editor and audience segmentation tools; Audience interaction tools that capture the attendee attention; Webinar landing Page A/B testing and detailed analytics;

Cons

Only annual pricing available; Can't host automated webinars; No custom fields on the registration forms;

Review Source

Owner  
Used the software for: Less than 1 year

### "Decent Product--HORRIBLE SUPPORT"

March 17, 2020

3.0

My overall experience is a decent platform that offers a lot of variety but has problems with functionality and atrocious customer service.

Pros

The software is very easy to use and there are a lot of features that make it beneficial for not only webinars but for team meetings.

Cons

Horrible customer support. I've had multiple webinars that froze on me and people had to login and logout. I had a survey that was broken and was not able to be filled out. I had one webinar where everything completely froze for the entire webinar and all I could do was speak. The issue here is it's very difficult to get someone to really respond to you and handle your question or concern. Most recently I sent in a ticket and I couldn't even retrieve their response to the ticket because of defects and their customer service platform.

Review Source

Marketeer  
Used the software for: Less than 1 year

### "Nice!"

September 4, 2020

4.0

Great! :)

Pros

The options are very broad, which is awesome! The polls, and other integrations are very nice. You can adjust everything to your own style and color. The outgoing emails you can also adjust everything to your own wish. Great!

Cons

Sometimes it's a bit of a hassle to change one little thing. But once you get used to that, it's not a big deal.

Switched from

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)

Zoom Webinar didn't have the broad options that WebinarJam has and also I couldn't adjust the standard intro and outro of the email which was in English and I needed it to be in Dutch - that was not an option.

Review Source

General Manager  
Used the software for: 3-5 years

### "I love being able to do Webinars that are pre-recorder but look like live! the leverage is fantastic"

October 16, 2017

5.0

Evergreen webinar so I create it once and keep using it which gives new leads and sales every week

Pros

the reminders, the fact that collects people's contacts to build my list, and that we can use the chat over and over again

Cons

I would like to have everyone inside on video like in zoom other than that I love everything else about it

Review Source

owner  
Used the software for: Less than 1 year

### "I was frustrated until \[SENSITIVE CONTENT HIDDEN\] on the support team helped me"

May 31, 2019

5.0

I went back and forth with everwebinar support and facebook support. Finally, a rep from everwebinar came in like a ROCKSTAR and solved my issue. There was a few spaces in my code and an apostrophe where there shouldn't be, he and the supervisor noticed it and helped me correct it, giving me the greenlight on my pixel and allowing me to run ads. Thanks !

Pros

Awesome software. Really sets the webinar up for success.

Cons

Difficulty with the pixel tracking, specifically facebook pixel on the thank you page.

Review Source

VP Product  
Used the software for: Less than 1 year

### "EverWebinar is an excellent platform. There are a few bugs and limitations, but overall it's great!"

June 5, 2018

4.0

Pros

Ease of use. Friendly user interface. Extensive options. Ability to clone and copy webinars quickly.

Cons

Cross-browser and device support is hit and miss. Unable to customize sign-up form to remove unnecessary fields. Limited API integration and developer support.

Review Source

CTO  
Used the software for: 1-3 years

### "grit your teeth"

April 16, 2020

3.0

I appreciate that there is a lot of tech going on behind the scenes.

Pros

the comprehensiveness of features

Cons

newest version to difficult to schedule multiple session for a single webinar

Reasons for choosing WebinarJam

the comprehensiveness of features, recommendations from social media influencers

Review Source

College Adviser

### "I recently used a trial of Webinar Jam to view a webinar produced for my corporation. In comparison"

January 5, 2018

4.0

Pros

I enjoyed the simplicity of the product, however wish it offered more in terms of interaction to the speaker.

Cons

I have used other software products in the communication realm that offered more options and functionality.

Review Source

AN

Andreas N.  
Senior Consultant / Managing Partner  
Used the software for: 3-5 years

### "Good webinar software at a reasonable price"

April 28, 2020

4.0

In general I am very satisfied with the solution. Especially the registration process is a plus compared to other solutions. You really get a lot of functionality at a reasonable price.

Pros

\- easy to handle - Process support from registration to implementation - Form templates - a lot of functionality at a reasonable price - Cloud solution - Browser solution (no app is required)

Cons

\- Configuration of the form templates is limited - Streaming quality could be better - Delayed transmission

Review Source

Managing Director  
Used the software for: Less than 1 year

### "Feedback"

August 18, 2020

3.0

Good

Pros

It simply works!!! All functions working well!

Cons

I have two things to mention. 1. I have run 4 Webinars weekly. If I go to MY WEBINARS and want to edit one of them and I'm insight the ading process I can't see the name of the webinar I#m in. That is annoying if I have during the editing process a break and not sure which I'm adding than I have to go back to make sure I'm in the right one! There it would be helpful to have the Webinar name above the blue buttons. 2. If I want to cancel my using period, it will be canceled immediately and not on the end of the booked period. For me it's not realy serious from your side to cancel it just on the end the periode. I did it on a mistake and had to renewal for $1 again. I didn't like this way!

Review Source

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