# iinsight Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about iinsight Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more.

Source: https://www.capterra.com/p/165895/iinsight

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# 

 iinsight Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

iinsight

## What is iinsight?

iinsight is a cloud-based medical practice management solution that helps health professionals streamline administrative tasks and improve practice efficiency. Features include client management, billing, reporting, scheduling, and automation to reduce paperwork and manual data entry. iinsight integrates with applications such as Outlook, Xero, and Zoom. The software is customizable for businesses of any size in fields, including physiotherapy, psychology, occupational therapy, and more.

## What is iinsight used for?

[Home Care](https://www.capterra.com/home-care-software/)[Assisted Living](https://www.capterra.com/assisted-living-software/)[Mental Health](https://www.capterra.com/mental-health-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

A$64.5

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### iinsight

4.5 (4)

VS.

[4.0 (45)](https://www.capterra.com/p/100774/CareVoyant-Home-Care/reviews/)

Starting Price

A$64.5

Per User, Per Month

Starting Price

$500

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (4)

Ease Of Use

4.0 (28)

Value For Money

4.0 (4)

Value For Money

3.8 (28)

Customer Service

3.8 (4)

Customer Service

4.4 (27)

## iinsight alternatives

[4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (204)](https://www.capterra.com/p/180530/Power-Diary/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.8 (47)](https://www.capterra.com/p/163319/StoriiCare/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Scheduling

Schedule appointments via a calendar

Case Management

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Case Notes

Access and track notes regarding case activities and updates within case files

Client Management

Manage contact details and communication with clients

Contact Database

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Patient Records Management

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

iinsight 12 features

Schedule appointments via a calendar

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Access and track notes regarding case activities and updates within case files

Manage contact details and communication with clients

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Customizable notes that help healthcare professionals document and track patient progress

Manage the rescheduling of appointments

Plan availability and assign specific time slots for tasks and resources

Reminders sent via SMS/text message

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Get Advice

We can help you find the software with the features you need.

Features

4.3 (4)

4.3

Based on 4 reviews

## Pricing

Value for money

4.0 (4)

Free Trial

Basic

A$64.50

Per User,Per Month

Value for money

4.0 (4)

4.0

Based on 4 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.8 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.8 (4)

3.8

Based on 4 reviews

## User reviews

Overall rating

4.5

Based on 4 reviews

Filter by rating

5(2)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KT

Kristin T.

Rehabilitation Services Manager

Health, Wellness and Fitness

### "Less time on Administration and more time with Customers"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

January 14, 2019

There are regular new features and innovations which continuously enhance the system and the friendly Support team listen to our needs and respond in a timely manner. We are also able to migrate our other business “Centre for Corporate Health” into iinsight® enable us to have a single platform that caters for all of our organisations needs which is exactly what we wanted…”

Pros

It has made a big difference to our business enabling us to spend less time on Administration and more time with our Customers.

Cons

iinsight® is a very versatile product and helps us to access case notes, reports, invoices, costs and many other features with ease of access in a user friendly format.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TT

Tara T.

Director

Health, Wellness and Fitness

### "IINSIGHT simplify our Case Management Process"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

November 14, 2018

I would highly recommend IINSIGHT to any OT Case Manager who is looking to simplify their processes and reduce administrative inefficiencies.”

Pros

iinsight® has drastically improved how efficiently and effectively my company streamlines, tracks and organizes client, customer, employee and financial information. I thoroughly enjoy the feature of being able to enter a billing and my clinic notes simultaneously.

Cons

I find it exceptionally user friendly and the tech support by was phenomenal. Any questions I may have are promptly answered within 24 hours with easy instructions and screen shots to guide me to a solution. The reports that can be generated are informative and assist with setting strategic goals

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MP

Melanie Parker D.

Managing Director

Management Consulting

### "I just wanted to say how much I love iinsight"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 5, 2018

I have several staff away at the moment and it has just made me realise how much better our business is and the level of service we provide is much improved because of this system.

Pros

I have several staff away at the moment and it has just made me realise how much better our business is and the level of service we provide is much improved because of this system.

Cons

iinsight® has been a great program to use, more-so the support offered by BeSoftware has been fantastic always with a prompt resolution.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KB

Kaye B.

Rehabilitation Consultant

### "iinsight® has been a great program to use, more-so the support offered by BeSoftware has been fantas"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

January 12, 2018

Pros

Being cloud based iinsight® can be accessed (and has been accessed) from almost anywhere in the world. It enables our staff to information share quickly and efficiently.

Cons

iinsight® provides us with a one-stop place to store all our client records. Before using iinsight® we had folders upon folders of client files iinsight® enabled reboundrehab to bring this all together in one place.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)