# Page 2 | Cheqdin Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Cheqdin the right Daycare solution for you? Explore 56 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/165906/Cheqdin/reviews

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Cheqdin

4.7 (56)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Cheqdin

## Showing most helpful reviews

Showing 26-50 of 56 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MM

Melonie M.  
Drama Teacher  
Performing Arts  
Used the software for: Less than 6 months

### "Easy to use platform and great customer service"

August 22, 2024

4.0

I really appreciated \[sensitive content hidden\]and how quick she was to respond to my emails and messages. She was super friendly and professional, answering all my questions (even the silly ones!) with patience and professionalism.

Pros

I found Cheqdin really easy to use and the customer service was amazing.

Cons

I didn’t love that I had to log in to enrol each student before they could book. Sometimes I wasn’t near my laptop and then it meant the customer had to wait until I could get to it, which just made it extra waiting time for them.

Review Source

Response from Cheqdin

September 9, 2024

We appreciate you taking the time to leave a review. Regarding enrolment approvals for first time applications, this is put in place because many centres require to review applications (special needs, dietary requirements etc) before accepting the application. We do have other auto-enrolment options, please reach out to our support team to know more. It’s always wonderful to hear from our valued customers, Thank you!

LB

Lynne B.  
Head of centre  
Child Day Care Services  
Used the software for: 1-2 years

### "Cheqdin fantastic app "

September 10, 2024

5.0

Cheqdin has been a great addition to our nursery and the customer service and training is excellent

Pros

This is a great one stop app for parent communication, its quick and easy to use for both staff and parents we wouldn’t be without it

Cons

Nothing not too like this is well developed

Review Source

Response from Cheqdin

November 15, 2024

Thank you so much Lynne for taking the time to leave us a review! Your feedback means a lot to us, and we’re thrilled to hear about your positive experience. Thank you for being a part of the Cheqdin family.

DM

Dilip M.  
Childminding Centre Manager  
Child Day Care Services  
Used the software for: Less than 6 months

### "Amazing Software, Fantastic Support!"

August 22, 2024

5.0

So far, my experience is very positive - this platform has enable me to successfully setup my business and provide parents with a an easy way to register, book, and pay invoices. Extending my thanks to \[sensitive content hidden\] who has been instrumental in helping me get things up and running!

Pros

Once set up, the platform is very easy to use - it allows me to run the centre efficiently and easily. I really like the automation it provides when booking places and invoicing.

Cons

Setting up can take some time to figure out - grateful for the support provided by the Cheqdin team ( \[sensitive content hidden\])

Alternatives considered

[Famly](https://www.capterra.com/p/155536/Famly/)[Tapestry](https://www.capterra.com/p/184196/Tapestry/)

Reason for choosing Cheqdin

Packed full of functionality and all in one place, a great tool that grows with the business.

Review Source

Response from Cheqdin

September 9, 2024

Your feedback means the world to us! Thanks for sharing your thoughts and helping us improve.

TT

Tracey T.  
Admin Officer  
Primary/Secondary Education  
Used the software for: 6-12 months

### "Harris Primary School"

August 30, 2024

4.0

There is always someone at the end of the phone and so prompt customer care service

Pros

It's user-friendly and has everything under one umbrella.

Cons

It would be good to get a cap on bookings even for the Rule invoices but understand the reasons why. Also, we would like the carry forward balance to be taken off the invoices.

Review Source

Response from Cheqdin

November 15, 2024

Thank you for your continued trust in us and for sharing your feedback, this has been passed on to the product team. We will try our best to improve on our rules based invoicing features and add more functionality. Our support team is always at hand should you need us. Thank you for being a part of the Cheqdin family.

DM

Deimante M.  
Manager  
Education Management  
Used the software for: Less than 6 months

### "Brilliant Customer Service"

May 27, 2024

4.0

IT's been great, looking forward to new features!

Pros

I think it is great price for what you get. Customer service is amazing, never experienced something like this! \[sensitive content hidden\] was brilliant, always helping me, answering any questions. Fast replies!

Cons

An app doesn't have all functions like the web format.

Reason for choosing Cheqdin

Price, online registration form feature is great and very usefull

Review Source

Response from Cheqdin

September 9, 2024

Thank you for your review! Our new redesigned Notebook by Cheqdin app with additional features will be available in due course. We’re so glad you're having a great experience with Cheqdin.

CW

Cathy W.  
Centre Manager  
Education Management  
Used the software for: 1-2 years

### "Great value for money and a lots of useful features"

October 8, 2019

4.0

Administration tasks are more efficient and manageable. Access to information and important documentation is all in one place.

Pros

This software does a lot for the money and once set up does save time and paper. I am still occassionally finding features I didn't realise were there or that have been added as the team continue to improve the product. The customer support has always been helpful and readily available and they are always keen to listen and introduce new features to help make it better. The parent Apps have helped us engage more with parents and provides alternative communication tools to do that. The support team are really friendly and helpful and keen to get things right for our needs.

Cons

It does take a bit of time to get everything set up properly and thought needs to go into how you do this in the right way for your setting (but so much time is saved once it is done and the price is still way better than competitors.) It doesn't necessarily have all the features of some other Nursery Management software but but is much more affordable for a smaller setting. Some features have not been so useful to us so we have not maximised their use.

Alternatives considered

[Ovivio](https://www.capterra.com/p/155770/Blossom-Educational/)[Famly](https://www.capterra.com/p/155536/Famly/)

Reason for choosing Cheqdin

Cost/Value for money It had the features we really needed most It worked across lots of different platforms e.g. Kindle, android, ipad

Review Source

Response from Cheqdin

October 24, 2019

Hi Cathy, Thanks for leaving us such a wonderful review. We are thrilled that you are loving the Cheqdin experience; our team is always available to help you every step of the way with newer features as we continue to add new modules from time to time. Stay tuned for more product updates!

AO

Andy O.  
Treasurer  
Civic & Social Organization  
Used the software for: 6-12 months

### "Great for the staff on site; improving functionality behind the scenes; fantastic customer service"

September 26, 2019

4.0

We were looking for a system to replace the use of paper registers and Excel spreadsheets to track attendance at our After School Club. I found CheqdIn from a Google search and contacted them for a demo. I had a very good call with the Product Manager and came away with a very good feeling towards the company and product. I've had my ups and downs learning the product and setting it up, but throughout have had amazing customer service - very personal, responsive and patient. Several of my suggestions have been taken on board and implemented in the product - this company is very customer focused and that has helped me to get past issues because I've trusted that an improvement will come in time. Some promised features have taken longer than expected to be released, but with the addition of the invoicing module and direct debit collection it is now a complete product for our needs. Overall, it's been a good first year with CheqdIn and I'm hoping for an easier second year and more to come!

Pros

Provides a simple check in / check out process for staff and parents (customers) Customer support is very responsive and keen to accept suggestions for feature enhancements Big increases in functionality (e.g. invoicing, direct debit colleciton) rolled out through the year Modern interface, mostly easy to navigate

Cons

Online help is not the best and I made some mistakes setting up - but customer support has managed to undo all of the damage Some functionality as deployed doesn't quite work how we would like it to - some idiosyncrasies to remember/work around Occasional lock-ups, but as it's cloud based can simply close the browser and restart - everything is saved Staff time tracking not suitable for our needs (too granular based on clocking in/out)

Review Source

Response from Cheqdin

October 4, 2019

Hi Andy, We really appreciate you taking the time to share your experience and feedback. We are thrilled that you've loved the Cheqdin experience so far and are delighted to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We take great pride in listening to our customers and delivering on our promises. At Cheqdin we do our very best to accommodate customer feedback as much as possible and bring on-demand features to life, this sometimes take longer than anticipated. We're hard at work to bring you the very best in childcare solutions and you will see more in time to come. Stay tuned for more product releases and updates! Thank you for being a part of the Cheqdin family.

ET

Emily T.  
Kids Club Manager  
Individual & Family Services  
Used the software for: 1-2 years

### "Brilliant Software "

May 12, 2022

5.0

Cheqdin has been life changing for our service. It's been so beneficial to us & I wouldn't know what to do now without the service. What i love most that Cheqdin has above most other services like this is the apps and having everything at the click of one button.

Pros

The use of this software has more than halved my admin time and supported the development of our service.

Cons

I do wish that their could be a few more features added to the apps, if parents drop off in a morning and would like an afterschool session it would be great if staff could book it in via the app.

Reason for choosing Cheqdin

Cheqdin seemed to be the most centre led service that we could adapt completely to our needs, we also love the fact that we have the apps and don't have to access registers through a web page. Having our registers on a tablet in such a strong sturdy format is fantastic.

Review Source

Response from Cheqdin

May 17, 2022

Hi Emily, Thanks for leaving us such a wonderful review. Its great to hear how helpful Cheqdin has been for you and we are thrilled that you are loving it. We will be having new feature releases as always, so please do watch our product updates space. Thank you for being a part of the Cheqdin family!

NH

Nicky H.  
Manager  
Education Management  
Used the software for: 2+ years

### "Outstanding Customer Service"

May 21, 2022

5.0

Outstanding customer support, I can not rate highly enough. Always available and if contact can not be made initially I am always contacted on the same day. Nothing is too much trouble, even when I ask questions I have asked before!

Pros

On the whole a good system. Invoicing very strong. Do not use parental access so can not comment.

Cons

One screen does not necessarily link directly through to another. Would be useful to have a linking process to load all information at the beginning of every term. From setting the term dates/financial year/booking sessions etc through to sending invoices. Would also be useful to have a flagging system to remind you if you have not completed a step which would impact completion of the next step.

Review Source

Response from Cheqdin

December 9, 2022

Hi Nicky, Thanks for leaving us a review. It's great to hear how our billing and invoicing module has helped. Your feedback has been passed on to the product team, and we will have new feature releases as always. Please watch our product updates space. Thank you for being a part of the Cheqdin family!

MM

Mark M.  
Director  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "great customer service and UK based"

October 19, 2022

4.0

There is no comparable software available in the UK for our needs, this is the best of the rest which we have adapted to fit. It works well and with brilliant customer service, we have made it work really well for us.

Pros

Registration and invoicing are simple to set up and use

Cons

The system is set up for childcare use but we have found that it is just about the best system of adults and easily the best value for money. Some of the tabs however cannot be altered and so we have adults being referred to as child or children, which is not the end of the world but not ideal.

Reason for choosing Cheqdin

This was the only product that would work for us as an adult care provider, non residential.

Review Source

LP

Lauren P.  
Business Manager  
Education Management  
Used the software for: 2+ years

### "Easy to use, great software for day nurseries"

April 21, 2022

5.0

Fab overall

Pros

Easy to use, easy to be integrated in the setting and also deployed to parents

Cons

Some of the features crash quite frequently. Then it takes 3-5 days for it to be resolved and its always issues that seemed logical for them to have spent time working on at the start e.g playing videos on notebook, it was a feature available but everytime you played one the entire app would crash.

Review Source

Response from Cheqdin

May 17, 2022

Thank you Lauren for sharing your experience with us and the community. Mobile app updates usually take longer than other updates due to the turnaround time for approvals from Apple and Google for new mobile app releases from developers. Our team is always ready and available to help when you need us. Thank you for being a part of the Cheqdin family!

MS

Michelle S.  
Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Amazing product, wonderful Developement officer ☺️"

November 22, 2022

5.0

Best purchase we have made ☺️

Pros

This product allows you too keep all your Children’s records in one place, can add tags to each child for example a their school, an allergies which is brilliant when collecting children from different schools and also planning snack menus. \[SENSITIVE CONTENT\] the development manager is amazing, so friendly and helpful and is always available to offer her help.

Cons

Parental feedback, that you can’t have one booking for siblings

Review Source

JM

Jenny M.  
Club Manager  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Great system for daily childcare management "

June 26, 2023

5.0

Really like how parents are able to book children in for themselves for the adhoc sessions. Monthly billing is also much less time consuming.

Pros

The support received from Cheqdin has been amazing. \[sensitive content hidden\] is very patient and talks through the program advising whenever needed. Feels very friendly and approachable.

Cons

I would love first aid notifications to be able to be sent from the app.

Reason for choosing Cheqdin

A lot of the other company’s we looked at booked children in on a short term basis. We look after the majority of our children as parents work so the care caries on all year. Cheqdin accommodates this plus occasional care. The helpfulness of staff was also a big draw.

Review Source

MG

Martina G.  
Operations Manager  
Education Management  
Used the software for: 2+ years

### "Cheqdin review"

July 7, 2022

5.0

Pros

Easy to use and helps keep track of everyone

Cons

sometimes slow when using to check in and out

Review Source

Response from Cheqdin

December 9, 2022

Thank you Martina for taking the time to review us. We are pleased to read about how Cheqdin helps keep track of activities in your setting. We hope the newly released check-in-out reports and sign-in/out module in the Notebook app have enhanced your experience. If you need any assistance, please do reach out to our support team. Thank you for being a part of the Cheqdin family!

TG

Tony G.  
General Manager  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Good Cloud Based Software with the Best Customer Service"

March 27, 2020

4.0

Pros

The software is cloud based and good value for money. It provides great features that really improve the management of the nursery and parents have loved the the improved communication that Cheqdin has provided. Features like an hourly breakdown of how many children are in each group really help in making precise rota decisions. Online registration is good too. The team are continually making improvements and the customer support is incredible, any problems they are happy to guide you through.

Cons

The following are not problems but features I would like to see. Improved invoicing ability, such as invoicing from the last invoice date, including a breakdown of payments made, and the ability to report on sessions that may not have been invoiced. Reporting should be improved, being able to have certain reports emailed automatically would be good such as emergency contacts each month, estimated value of sessions for next week or month, children in tomorrow.

Review Source

Response from Cheqdin

March 31, 2020

Hi Tony, Thank you so much for taking the time to leave this review. We really appreciate your feedback. Our team is hard at work to bring the very best in childcare software and we look forward to adding more exciting features to Cheqdin, stay tuned for more product updates in the coming months. Thank you for being a part of the Cheqdin family.

SS

Shona S.  
Childminder  
Education Management  
Used the software for: 1-2 years

### "Family Friendly App"

October 5, 2019

5.0

I’ve been using this app for over a year myself and parent love it. They like getting updates on there child. You can send pictures/videos directly to each parent

Pros

Keeping the parents informed what is actually happening with there child. Being able to give them videos and pictures that have been done that day . Being able to everything from letting the parent know what the child has had for snack, or meals or to naps to invoicing to my parents love getting updates on the app.

Cons

To be fair there’s not much negative about the app now they have ironed out there teething problems

Review Source

Response from Cheqdin

October 24, 2019

Hi Shona, Thank you so much for taking the time to leave us a review. We're glad to hear that parents at your centre love using Notebook by Cheqdin. We will be bringing in more features for parents very soon, stay tuned!

GB

Gillian B.  
administrator  
E-Learning  
Used the software for: 6-12 months

### "LS Dundee"

May 12, 2022

4.0

Pros

Good for daily signing in / out for staff and children. Parents being able to communicate directly with staff in their childs room.

Cons

It is a bit slow. would be helpful if room moves were automatic (still with an edit option though). Being able to attach more than 1 document to an email would be useful Staff in playrooms being able to send "bulk" messages would be good.

Review Source

Response from Cheqdin

September 12, 2022

Thank you for leaving us a review, Gillian. The ability to send multiple attachments will be available in the near future as this is already in the development pipeline for parent communications. If there's anything else we can help you with, please don't hesitate to reach out to us. Thank you for being a part of the Cheqdin family!

SB

Sarah B.  
Business Manager  
Education Management  
Used the software for: Less than 6 months

### "Time Out Afterschool Club experince with Cheqdin. "

November 11, 2019

5.0

Chequdin has been a really positive addition to our setting.

Pros

It is simple to use. There are simple apps for the clubs and parents to use with the added benefit that it also has all of the functionality that you would need to run the club. The back office information, for both children and staff, is brilliant and is really useful for maintaining records.

Cons

There is no option for the parents to cancel sessions. It would be really useful to be able to receive cancellations via cheqdin as we are using multiple platforms which can lead to errors. Deleting bookings is not an easy process.

Reason for choosing Cheqdin

Cheqdin was by far the simplest system and app's to use. We were able to have a customised package. The staff at Cheqdin are incredibly helpful and responsive.

Review Source

Response from Cheqdin

December 16, 2019

Hi Sarah, Thank you for taking the time to leave us such a wonderful review. We are delighted to hear that Cheqdin has been a positive addition to your setting. A lot of new features including booking cancellations will available in our next release - Cheqdin 2.0. Stay tuned for more updates :) Kind regards - William

CB

Carly B.  
Child care manager  
Education Management  
Used the software for: 1-2 years

### "Great app!"

October 24, 2019

5.0

Pros

The customer service. They have excellent customer service, when I report a problem \[SENSITIVE CONTENT HIDDEN\] answers my emails within minutes. She also asks on occasion how is everything going and if I need any help.

Cons

The app sometimes has certain bugs, but now it has been working perfectly since the last update.

Review Source

Response from Cheqdin

November 14, 2019

Hi Carly, Thank you so much for taking the time to leave us a review. It's great to hear that you've had a great experience with Cheqdin. Regards, William

DD

Dion D.  
Manager  
Education Management  
Used the software for: 1-2 years

### "Review"

April 21, 2022

4.0

Happy with product

Pros

The ease of accessing all features on the centre database.

Cons

Parents find the new update more difficult to use and book.

Review Source

Response from Cheqdin

May 16, 2022

Thank you for leaving us a review, Dion. If there's anything else we can help you with, please don't hesitate to reach out to us!

BC

Beccy C.  
Manager  
Education Management  
Used the software for: Less than 6 months

### "Great product "

November 29, 2022

5.0

Very good \[SENSITIVE CONTENT\] is amazing!

Pros

The training sessions are great and really help me to get to grips with it \[SENSITIVE CONTENT\] is fantastic! Very patient and always there to help me wen needed

Cons

Haven’t quite figured it all out yet but getting there!

Alternatives considered

[Famly](https://www.capterra.com/p/155536/Famly/)

Reason for choosing Cheqdin

Customer service was amazing and pricing

Review Source

CH

Chloe H.  
Manager  
Education Management  
Used the software for: Less than 6 months

### "Penarlag wrap around care"

May 10, 2022

4.0

so far ok, have a lot of questions to ask our advisor as still learning how to use

Pros

booking system for parents to book their children in, this is currently working well.

Cons

register not easy to export for a paper copy weekly.

Reason for choosing Cheqdin

useful features.

Review Source

Response from Cheqdin

September 12, 2022

Thank you for leaving us a review, Chloe. There is a one-click export facility for registers; you can easily print these out if required. Please get in touch with the support team, and they'll be happy to assist. If there's anything else we can help you with, please don't hesitate to reach out to us.

NB

Norma-Jean B.  
Childminder  
Education Management  
Used the software for: Less than 6 months

### "Fantastic program "

April 23, 2019

5.0

The software is helping me to run a much more seamless service with far less effort.

Pros

Parental love the updates Invoicing is so easy Knowing what child will be in on what day is fab So easy to use Great customer service

Cons

There is no feature of parents to check and update their child’s information every six months in line with the care inspectorates recommendations however I feel this will maybe be added as this company is always adding something else onto the program

Review Source

Response from Cheqdin

May 20, 2019

Norma, thank you so much for taking the time to leave this excellent review. We really appreciate your business and valuable feedback. Our team is hard at work to bring the very best in childcare software and we look forward to adding more exciting features to Cheqdin, stay tuned for product updates in the coming months. Thank you for being a part of the Cheqdin family.

FH

Faye H.  
Owner/Manager  
Education Management  
Used the software for: Less than 6 months

### "Life changing"

December 8, 2022

5.0

Customer service has been 10/10 since I signed up. There is always somebody to help out and response is fast. I’m so pleased I signed up.

Pros

For me the best thing is the time it has saved spent doing paperwork. Just the click of a few buttons and all invoices are generated. It’s been life changing!

Cons

Some parents have had problems with registering a second child or figuring out how to book a place. But we are all learning so it’s not a negative comment.

Review Source

VR

Verified Reviewer  
Finance assistant  
Insurance  
Used the software for: Less than 6 months

### "Great app"

September 30, 2019

5.0

Great. Easy to use and great way to stay connected with your child while your in work

Pros

Innovative and easy to use Easy to navagate

Cons

So far no issues. Really happy with the experience

Review Source

Response from Cheqdin

October 7, 2019

We are incredibly grateful that you took the time out to leave us this review. Thank you!