# Page 2 | Termly Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Termly the right Compliance solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/165919/Termly/reviews

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Termly

4.7 (80)

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Last updated March 13th, 2026

# Page 2 - Reviews of Termly

## Showing most helpful reviews

Showing 26-50 of 80 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Francesco P.  
Marketing e comunicazione  
Marketing and Advertising  
Used the software for: I used a free trial

### "Facile da usare, interfaccia semplice e intuitiva, aggiornamenti automatici di base "

January 13, 2025

5.0

Istallato perché considero Termly un buon strumento per le conformità legali senza avvocati, utile per il team legale per avere aggiornato il sito sempre, è che rispetta le normative, riguardo le prestazioni ritengo che sia nella norma, è molto utile per documenti legali di base, offre un modello di personalizzare complesso, o un servizio legale su misura

Pros

Termly fornisce strumenti per gestire le informazioni sulla privacy, politiche sui cookie per la sicurezza dei siti web e app con un prezzo da top di gamma e un ottima interfaccia grafica per l'aggiornamento dei documenti in linea con le modifiche delle leggi. funziona bene senza lag.

Cons

Non ho riscontrato problematiche il programma funziona bene.

Review Source

amit S.  
Technical Lead  
Program Development  
Used the software for: 1-2 years

### "Easy Compliance Management"

December 13, 2024

5.0

A practical tool for small businesses that want to handle legal compliance without stress.

Pros

Creating a privacy policy for our website was simple, and it ensured we were GDPR-compliant without needing a legal expert.

Cons

The customization options for legal templates could be broader, but they cover most essentials.

Review Source

RG

Ruthie G.  
Communications And Marketing Specialist  
Higher Education  
Used the software for: 6-12 months

### "My experience with Termly: User Friendly Compliance but Pricey"

January 6, 2025

4.0

My overall experience has been okay but it can be improve. It is the reliable tool to manage web compliance. The automated cookie constant is what I enjoy most.

Pros

I like the user friendly interface of Termly. Its easy to navigate through it and does not take much effort to find anything. Its updates regularly which keeps policies features up to date. It makes easy to create legal policies with the available templates.

Cons

I find the customization options are very limited in it which stops me to tailor policies as per my need. The customization is way more slow than I thought when ever I get into any trouble they response slow which cause delay in my work.

Review Source

EY

Eric Y.  
Project Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Wonderful Service! It makes my life easier"

January 19, 2025

5.0

Overall I had a great time using termly! Everything was great and I love working / using this software

Pros

Termly's great! It makes the term generating process so much more efficient

Cons

Sometimes using termly makes my laptop laggy. Minor issue tho

Review Source

MC

Miracle C.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "termly made my experience a pleasant one"

December 31, 2024

5.0

Pros

what I like most about termly would be how the set up is very easy. The program is self can be very beginner friendly. The program made it easy for someone like me who is not very savvy in tech easy to put the policies into my website.

Cons

what are dislike about term level being when I first started the program? It was difficult to make the policies into the language English. I also feel like if they offered a free trial To give users gist of the website it would be

Review Source

CH

Crystal H.  
Owner  
Computer Software  
Used the software for: 6-12 months

### "You need it so why not?"

December 21, 2024

5.0

Pleasant and easy to use site love them .

Pros

Conveniently helps create and adds your site terms to your website

Cons

Perfectly nothing to change or to not like

Review Source

RK

Rae K.  
Digital marketer  
Marketing and Advertising  
Used the software for: I used a free trial

### "Easy to navigate and free to use!"

January 11, 2025

4.0

I was able to navigate through and get what I needed from there for free!

Pros

It was very easy to use. You're given many different options in an easy to use format.

Cons

I wished there was some explanations in laymans terms of what was being written for me.

Review Source

BB

Benjamin B.  
Gérant  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Satisfait de la mise en place de ma bannière de cookies de consentement sur mon site de réservation"

January 9, 2025

5.0

Pros

Termly m'a grandement aidé dans la mise en place d'une barrière de consentement pour mon site de réservation. Il permet de scanner son site à la recherche des cookies utilisés, d'intégrer une bannière aisément, de rédiger des politiques de confidentialité, politiques de cookies et conditions générales aisément et dans plusieurs langues

Cons

Je n'ai pas rencontré de difficultés particulière

Review Source

PF

Patrick F.  
President  
Marketing and Advertising  
Used the software for: 6-12 months

### "Termly is a great service for those of us who aren't lawyers"

July 24, 2021

5.0

Termly has been the perfect middle-ground for me in a sea of "free" policy generators that aren't as comprehensive or require much more manual entry and lookup and other professional options that cost an arm and a leg in fees to deploy. I love the concept of always having automatically updating policies with regards to the ever-changing legal climate online and the mess of becoming compliant in a variety of jurisdictions and foreign countries and blocs.

Pros

Termly's website walks you through every possible edge case for compliance on your website for cookies, terms of use, and privacy policies. It does this through a step-by-step interview process whereby the data is collected based on your website's needs, features, and means of harvesting data from your users. Once you are done answering termly's questions you end up with a pretty well structured and visually polished document that can be incorporated into your website in a variety of ways. I chose to link my policies directly to termly so that the most up-to-date edits from their legal team regarding website compliance and new privacy requirements in other countries are automatically addressed.

Cons

I wish the embedded feature that I am using would load quicker on my website. When I click on my policies I am greeted by a 2-3 second delay while the data is fetched from the server. It may seem pedantic on my end, but there must be a way to embed the policies and have them load faster with some form of pre-caching on termly's end or via website plugin of some kind. I don't like the process of adding a new website to termly, however. It asks you to pay immediately and then there is no interstitial to tell me that the website has been created and is ready for policy creation. I have to add a website again and then it magically is ready for me. Something seems amiss about that workflow.

Reason for choosing Termly

Ease of setup and use.

Review Source

Justin K.  
Owner  
Computer Networking  
Used the software for: 1-2 years

### "Great Company"

July 21, 2021

5.0

Pros

GREAT Company and platform. It is great to have terms of service and privacy policies written for you to embed in website. When a policy changes you just edit the policy and click publish, no need to find every place on your website that you put the agreement to edit it. Company is great as well. Price and pricing strategy has changed since I purchased but they keep renewing me with the price and terms that I originally purchased which is great too.

Cons

Really wish they had a plug-in for TOS acknowledgment banners within iOS apps.

Review Source

Response from Termly

July 23, 2021

Thank you Justin for the feedback, we are glad you like our service. As for the TOS banner, I will pass this along to our development team.

Mike M.  
CRM Administrator  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Good if you're concern is GDPR, but doesn't handle multi region well"

July 23, 2021

3.0

Unfortunately, we have begun looking at more expensive solutions as it seems you et what you pay for when it comes to cookie consent and policy management platforms.

Pros

It is incredibly easy to set up from both a cookie consent and policy management standpoint. You can set how frequently it scans the site and updates the modules installed.

Cons

Doesn't handle multi-region compliance well if you're US based. Will not allow cookies to be set even in opt-out regions, resulting in a huge drop in analytics and remarketing capabilities.

Reason for choosing Termly

Cookie bot did not handle policy management.

Review Source

Response from Termly

July 27, 2021

Hi Mike, Thank you for your feedback! Our team is pleased to hear that Termly is easy to use. Regarding multi-regional compliance, You can minimize the impact of the cookie banner installation on analytics metrics using geo-targeted banner settings. In regions unaffected by or have less strict data privacy laws, you can configure your Termly banner to be less strict and, therefore, more likely that your analytics cookies and scripts will be delivered for those regions. Enable less strict consent settings: Opt-out of receiving cookies instead of opt-in Enable scroll-to-consent (implied consent) You can find these settings on your Termly dashboard under Consent Management > Consent Banner settings > Consent settings. Should you have any questions, please do not hesitate to contact our customer support team. Sincerely, The Termly Team

DS

Dean S.  
Managing Member  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great for creating policies for small businesses."

July 15, 2021

5.0

We found Termly on the web and are glad that we did. It saved an enormous amount of time creating and posting policies. For the price, it is a bargin!

Pros

We have found termly to be extremely easy to use. It was simple to create policies using the wizard. By answering a series of questions our policies were created for us in minutes. They look very professional and help us to remain compliant with very little effort. I highly recommend the product.

Cons

We had a small challenge figuring out how to place the policies on our website, but once we understood how to do so, it was very easy to update and maintain.

Reason for choosing Termly

It was economical, easy to use and created professional looking policies with very little effort.

Review Source

FH

Forrest H.  
IT Systems Administrator  
Hospitality  
Used the software for: 6-12 months

### "Termly - making the complicated less complicated"

December 21, 2023

4.0

I was tasked with making our marketing website compliant and to publish our policies on our marketing website. After some review and editing of the supplied templates I was able to publish and add links to the various policies I was able to create with Termly. I also like how they are supposed to keep the policies up to date as the requirements and laws change over time.

Pros

What I like about Termly is that it helped us be compliant without having to do too much. We installed the product, used the templates to customize our policies and were then able to publish them to our marketing website without a lot of hassle, in fact it was very easy to use. This process can be complicated and Termly helps reduce the anxiety of this very complex issue and makes it easy to deploy.

Cons

My only complaint so far is that there doesn't seem to be a lot of customization for the Wordpress plugins for the consent management banners. Other than that it is a pretty well thought out product and have found it to be very useful overall.

Review Source

SZ

Sasha Z.  
Senior Growth Manager  
Entertainment  
Used the software for: Less than 6 months

### "Easy onboarding and thorough checks"

May 8, 2023

5.0

Pros

easy and intuitive quiz to onboard into the tool

Cons

Some checks are a bit too thorough when you are switching to this new platform

Switched from

[OneTrust](https://www.capterra.com/p/174564/OneTrust/)

OneTrust was difficult to use and deploy for CCPA compliance

Review Source

JJ

Jerry J.  
President  
Retail  
Used the software for: 6-12 months

### "Good product, terrible customer service and technical support"

May 8, 2023

1.0

Awful customer and technical support

Pros

I can’t use it and you don’t support your product to the customer.

Cons

Worthless if I can’t use it! Poor technical support and customer service.

Reason for choosing Termly

Wix

Review Source

Hamza J.  
Founder  
Management Consulting  
Used the software for: Less than 6 months

### "We would be lost without Termly"

May 8, 2023

5.0

I need to get our SaaS solution to be compliant. It needed a privacy policy, terms and conditions, and cookie policy. All of these took me no time to get done. The best thing, I can alter as needed without code change as the snippet will update. Love it.

Pros

Does everything we needed to stay on the right side of the legislation and to embed directly to our website.

Cons

I would be hard pushed to think of something negative to say about Termly; it just works.

Reason for choosing Termly

Even if money was not an issue, the simplicity and features of Termly make it a no-brainer.

Review Source

DP

Danish P.  
Founder  
Marketing and Advertising  
Used the software for: 6-12 months

### "Bye bye expensive lawyers "

March 15, 2022

5.0

Pros

I love the fact that policy creation, management and deployment is a piece of cake. I know my product better than anyone and for me, someone with no legal expertise what so ever being able to create complicated, compliant policies for next to no cost is brilliant.

Cons

I wish while creating policies each field was better explained with simpler terms.

Review Source

KS

Keshia S.  
Director of Operations  
Retail  
Used the software for: 2+ years

### "LOVE....LOVE.....OMG LOVE!"

July 27, 2021

5.0

Before using termly we did not have a return policy. We now have complete compliance, and it has saved us so much money!

Pros

Ease of use, and integration to our website!

Cons

Unable to edit the page to look lore like documents already added to our website.

Reason for choosing Termly

Pricing

Review Source

SS

Steve S.  
CEO  
Publishing  
Used the software for: 1-2 years

### "Takes the headache out of policy management"

June 4, 2021

5.0

I have been extremely pleased with Termly.

Pros

Love the fact that Termly generates the appropriate verbiage based on a simple questionnaire. Also love the fact that Termly keeps my policies up to date and notifies me of important developments in the law governing required disclosures on business websites.

Cons

I would be glad for more flexibility with the look and design.

Reason for choosing Termly

Termly was highly recommended by our mentor.

Review Source

Response from Termly

June 8, 2021

Thank you Steve for the feedback and appreciate the time you took to leave a review.

SS

Sofia S.  
CEO, Therapist  
Mental Health Care  
Used the software for: Less than 6 months

### "User-Friendly, Great Integration & Helpful Tools!"

May 8, 2023

5.0

Not having a website policy could have become a liability for my business, thankfully Termly could help prevent this and integrate a branded policy banner directly on my website!

Pros

I appreciated the ease of integration directly on my Squarespace website, as well as, the simplicity of putting policies together.

Cons

There isn't necessarily anything I didn't like about Termly, I found it to be user-friendly and allowed for complex concepts and policies to be simplified for an average person like myself.

Reason for choosing Termly

Ease of use, good reviews, integration onto Squarespace

Review Source

VP

Vincent P.  
Owner  
Information Technology and Services  
Used the software for: 6-12 months

### "Effortless compliance"

October 11, 2021

5.0

I wanted to make sure my website’s policies were well written and easy to update as needed.

Pros

Easy to set up and deploy. I had my first policy up in less than 10 mins.

Cons

I didn’t have many issues with this software. I do feel like I would like more customizations for the return policy like the ability to have a all sales are final with legalese.

Review Source

RC

Raz C.  
Founder / CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "TERMLY: A Must-Have Subscription for GDPR Compliance"

May 15, 2023

5.0

Pros

TERMLY is a must-have subscription for anyone looking to ensure GDPR compliance for their website. The peace of mind that comes with knowing your website is compliant and protected is well worth the investment.

Cons

At this point, I have nothing that I don't like about Termly.

Review Source

VR

Verified Reviewer  
General Manager  
Automotive  
Used the software for: 6-12 months

### "Sold Product"

May 4, 2023

5.0

Pros

Helps make the compliance process easier and stays up to date as needed.

Cons

Nothing, low effort, high return. Great product.

Review Source

NL

Natalie L.  
Founder  
Consumer Goods  
Used the software for: Less than 6 months

### "Convenient policy maker"

May 11, 2023

5.0

Awesome, compliant legal documentation for my website/business.

Pros

I like most that the documents connect to my website/embedded, and can be updated real time.

Cons

I like document customization, but I wish more fonts were available

Review Source

CH

Chris H.  
Marketing Director  
Wholesale  
Used the software for: Less than 6 months

### "Great for Cookie Consent"

May 9, 2023

5.0

It was easy to install and easy to integrate.

Pros

Termly offers a cost effective and easy to use cookie consent integration for websites. It provides you with features that lets you change theme settings.

Cons

Nothing, it was the best option for my Magento 2 websites.

Review Source

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