# PolicyMap Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is PolicyMap the right GIS solution for you? Explore 53 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/165945/PolicyMap/reviews

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PolicyMap

4.8 (53)

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Last updated June 3rd, 2026

# Reviews of PolicyMap

Ease of use

4.4

Customer Service

4.6

## Pros and Cons in Reviews

AS

Angela S

StudentMedical Practice, 51 - 200 employeesUsed the software for: Less than 6 months.

“I enjoyed being able to assess the various characteristics of these locations to know and understand the various issues that impact as well as the prevalence.“

May 1, 2025

ZH

Zachary H

GrantwriterGovernment Administration, 11 - 50 employeesUsed the software for: More than 2 years.

“Logging in/gaining access can be challenging.“

September 26, 2024

CV

CAITLIN V

Sr Community Relations ConsultantHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: Less than 6 months.

“There is a wealth of data out there and it has helped my department focus on how we can better support the communities we serve.“

March 13, 2025

HJ

Heather J

LecturerE-Learning, 5,001 - 10,000 employeesUsed the software for: Less than 6 months.

“At some points it is not user-friendly.“

January 23, 2025

ZH

Zachary H

GrantwriterGovernment Administration, 11 - 50 employeesUsed the software for: More than 2 years.

“This data, especially when layered, often delivers more insights than the standard Census data sets.“

September 26, 2024

KA

Kayelee A

Project CoordinatorEducation Management, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“I don't think I would consider PolicyMap "user friendly."“

April 1, 2025

AS

Angela S

StudentMedical Practice, 51 - 200 employeesUsed the software for: Less than 6 months.

“I have used Policy Map to write a discussion post together about an issue in my county that i felt was of high importance“

May 1, 2025

BS

Blerta S

Student AssistantHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years.

“Some indicators are not available at the county level, only state.“

November 2, 2023

## Showing most helpful reviews

Showing 1-25 of 53 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jacqueline G.  
Program and Evaluation Officer  
Philanthropy  
Used the software for: Less than 6 months

### "Excellent Resource!"

November 2, 2022

5.0

Pros

Ease of use and maps are the best features. The data set definitions and links to resources have been helpful as well.

Cons

Wish some of the data sets were more up to date.

Review Source

AB

Anne B.  
GIS Intern  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "PolicyMap: Excellent Accessible and Authoritative Resource"

February 27, 2025

5.0

I've used PolicyMap as both a student and a professional to conduct research and produce maps. I love its accessibility as a one-stop-shop for a wide variety of authoritative datasets. It's also been a great tool to introduce my non-GIS-trained colleagues to so that they can deepen their understanding of spatial data and analysis!

Pros

I love the sheer amount of data available and the ease of customizing a dataset for download!

Cons

I wish there was an easy way to download spatial data or even a complete interactive map. I know I can produce static images of maps as well as embed a map on a webpage, but I'd love to see additional options for sharing and further customizing maps within my offline workflow.

Review Source

Response from PolicyMap

February 28, 2025

Thank you for your thoughtful feedback, Ann—it’s wonderful to hear that PolicyMap has been a valuable resource for you both as a student and a professional! We understand the desire for more options to share and customize maps. While we are dedicated to making interactive mapping and data analysis accessible to everyone, we also need to protect the unique value of PolicyMap’s platform, which supports our ability to provide high-quality tools and data to our subscribers. If you’d like, we’d be happy to learn more about your specific needs and discuss how PolicyMap can best support your goals. Please reach out to info@policymap.com.

HK

Harshada K.  
Research Manager  
Research  
Used the software for: I used a free trial

### "WHat does this mean?"

March 27, 2025

5.0

Pros

The friendliness and willingness about employees to guide me through different products.

Cons

There were no self navigatory tools in the offerings.

Review Source

Response from PolicyMap

March 28, 2025

Thank you for your feedback, Harshada. In addition to self-guided instructions within our mapping platform and frequent alerts about new data and features within the tool, PolicyMap also offers bi-weekly training sessions open to all users. If you are open to sharing more details about why PolicyMap wasn't the right solution for you, please reach out to info@policymap.com - your input is valuable!

KA

Kayelee A.  
Project Coordinator  
Education Management  
Used the software for: 2+ years

### "Great tool"

April 1, 2025

4.0

Good. It is my go to mapping tool. I often find myself wishing there was somewhere where I could request information be added, because most of the time I have to create the data myself, even though others may find it useful.

Pros

I like how easy it is to transfer data onto PolicyMap, as well as all of the different data readily available.

Cons

I don't think I would consider PolicyMap "user friendly." Any time I use it, there is always a significant time dedication for the learning curve.

Review Source

CV

CAITLIN V.  
Sr Community Relations Consultant  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "PolicyMap for driving focused initiatives!"

March 13, 2025

5.0

It's been refreshing to utilize PolicyMap. There is a wealth of data out there and it has helped my department focus on how we can better support the communities we serve.

Pros

I love how so many industries can utilize PolicyMap to support success. Our health organization can utilize to data to drive health initiatives and enhance current projects and programs.

Cons

I like it all! Have nothing to complain about here!

Review Source

LD

Lydia D.  
Health Equity Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "PolicyMap - A Great Tool for Any Managed Care Professional"

February 13, 2025

5.0

Overall, I am very pleased with PolicyMap and was thrilled when my company partnered to have a license with them. The data has opened up a lot of possibilities for my team.

Pros

I love the wide variety of data sets. It allows me to analyze populations/geographic areas from a variety of lenses. I recently did a project focused on specific school districts and was giddy that PolicyMap included school district boundaries.

Cons

One of my biggest wishes is that, eventually, community health reports will be made available based on zip codes. White county and census tract data is useful, I find that county data is sometimes too broad while census tract is too specific. Zip codes feel like a good in-between space and would be very helpful to my role in managed care!

Review Source

JL

Jalaycia L.  
Program Manager  
Venture Capital & Private Equity  
Used the software for: 2+ years

### "PolicyMap Rocks!"

December 9, 2024

5.0

I thoroughly have enjoyed my experience with PolicyMap. Not only have I used the platform for research during my graduate program, but I have used it in my practice throughout my career. PolicyMap supplies relevant information that is applicable to programming and policy recommendations.

Pros

I love the visual aspect of PolicyMap. It is extremely helpful for me as a practitioner to access data that is easy to utilize and explore for useful information.

Cons

There are limited features depending on subscription type. I wish there were more affordable accessibility features for practitioners based on industry.

Review Source

MB

Madison B.  
Epidemiologist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Policy Map Providing Accurate and Timely Data in Removal from Admin"

February 5, 2025

5.0

I enjoy Policy Map as it provides accurate data that may have been removed from administration

Pros

I enjoy that PolicyMap is staying up to date with everything the new administration is removing and placing it on their webpage.

Cons

I wish I was able to click on maps in newsletters and it would direct me to that dataset/map.

Review Source

Response from PolicyMap

February 6, 2025

Hi Madison - Thank you for your review! As you know, PolicyMap routinely collects and aggregates as much data from public sources as possible for our users. When the federal government removed data from a number of their websites on Friday, Jan. 31, 2025, we let our users know that the public data from federal sources available on PolicyMap remains accessible there. We did not add this data. PolicyMap houses data from over 170 public and proprietary sources. Also, I'm passing along your feedback to our communications and marketing team to make maps clickable. Good idea!

AS

Angela S.  
Student  
Medical Practice  
Used the software for: Less than 6 months

### "My Review of Policy Map"

May 1, 2025

4.0

I have used Policy Map to write a discussion post together about an issue in my county that i felt was of high importance

Pros

I enjoyed being able to assess the various characteristics of these locations to know and understand the various issues that impact as well as the prevalence.

Cons

I did not have anything I didn't like. For a continued improvement it would be interesting to see a more granular break down.

Review Source

Response from PolicyMap

May 2, 2025

Hi Angela, we're happy to hear that PolicyMap was useful in your coursework and appreciate your review. We'd love to learn more about what granular breakdown you are looking for–please reach out at info@policymap.com. Thank you!

VR

Verified Reviewer  
Community Engagement Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Love PolicyMap!"

December 31, 2024

5.0

It is an excellent service, and I hope to continue to use it!

Pros

I love the transportation-specific data, and how it really tells a deeper story when you couple it with related data points.

Cons

Related to transportation data--as much additional as possible, please!

Review Source

VR

Verified Reviewer  
Compliance and Improvement Manager  
Government Administration  
Used the software for: Less than 6 months

### "Continue to lead the way!"

November 27, 2024

4.0

MO is working hard to improve birth outcomes in MO. Its nice to be able to see what other states and organizations are doing. The PolicyMap makes it very easy to do that.

Pros

Clear and concise! Very easy to read and interpret.

Cons

N/A - honestly haven't found anything I don't like yet.

Review Source

Response from PolicyMap

December 3, 2024

Thank you for your review! We’re thrilled to hear that PolicyMap has been a helpful tool in your important work to improve birth outcomes in Missouri. If there’s anything more we can do to support your efforts, feel free to reach out. We’re always here to help!

JE

Josh E.  
Director of Digital Strategy  
Marketing and Advertising  
Used the software for: 2+ years

### "Product Review"

September 4, 2021

5.0

Our projects have spanned from a major brand launch across most of the US to a small non-profit in Philadelphia. For the national product launch, we have been able to integrate your data with other marketing and sales data to identify the best opportunities for our client brand expansion and then subsequently navigate and map trends and outcomes! The data has been outstanding and the mapping tool has allowed us to tell complex stories in easy-to-understand maps! Using your tools for my nonprofit, volunteer work, at the other end of the spectrum, has been central to telling critical stories in a concise manner, leading to support for the vital work of the non-profit!

Pros

Our team has had the opportunity to use your product in work on very diverse projects. From my own experience, the tools and service have been excellent! The product itself has become increasingly more user-friendly – even for those of us who have had to learn tech rather than be born into it!

Cons

We have not incurred any cons throughout our use cases.

Review Source

AG

Adam G.  
Research Assistant  
Higher Education  
Used the software for: 2+ years

### "It's the Standard!!"

November 2, 2023

5.0

My overall experience with PolicyMap has been a joyful one, for sure.

Pros

I mean, man... I am truly unsure it gets much better than PolicyMap when it comes to GIS applications.

Cons

I am unsure what to put for this box because my experience has been nothing but positive!! :)

Review Source

Response from PolicyMap

November 6, 2023

Thanks for the feedback, Adam! We love your love for PolicyMap. If you have a few moments, let us know how you are using PolicyMap. We're always looking to share customer stories. https://policymap.com/contact-us/how-are-you-using-policymap

EK

Elizabeth K.  
Health and environment reporter  
Online Media  
Used the software for: Less than 6 months

### "Excited to learn more but struggling a bit with functionality"

March 21, 2024

5.0

Pros

I like that the source of government data is always very clearly labeled.

Cons

I'm not quite sure how to "pin" locations/zipcodes yet, when I'm trying to compare two different regions! I'm also not sure how to be able to display multiple social determinants of health for a given region at the same time? E.g., income and race, or income and educational attainment. Also, very curious as to what other users use PolicyMap for -- probably just need to attend some workshops, not sure if I'm using it correctly/to its potential

Review Source

Response from PolicyMap

March 25, 2024

Hi Elizabeth - We're glad to hear you are excited to learn more! We offer training every week that covers our multi-layer mapping feature which allows you to view five data layers at once in addition to point-level data. If you have specific questions, please contact our support team at info@policymap.com.

JV

Joyce V.  
Student  
Education Management  
Used the software for: Less than 6 months

### "Undergraduate Usage of PolicyMap"

November 2, 2023

5.0

Pros

It was very easy to utilize the datasets that PolicyMap had to offer in order to map desired correlation.s

Cons

I did not dislike anything specific about PolicyMap

Review Source

Response from PolicyMap

November 6, 2023

Thanks for your feedback, Joyce! We truly appreciate our student users. We'd love to learn what we can do to be a 10/10, supporting your work and research. If you have a few moments, please share by emailing info@policymap.com or filling out a form here: https://policymap.com/contact-us/feedback.

BS

Brandon S.  
Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Review 111"

February 8, 2024

5.0

Pros

All information about the demographics of the elderly

Cons

This is a free trial. I have nothing critical yet.

Review Source

Response from PolicyMap

March 6, 2024

Hi Brandon - We hope your trial has been productive so far. With PolicyMap, you can view demographics of all ages on our maps, plus combine demographics with other indicators. Users can build multi-layer maps to better understand neighborhood conditions - from community health to housing conditions. Have a question? We're here to help! Our customer success team is easy to reach via our support page: https://policymap.com/resources/support. You can also email info@policymap.com, and we'll get back to you ASAP! Thank you for taking the time to review PolicyMap.

HM

Hannah M.  
Project Manager  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "New User Looking for Data!"

April 30, 2024

5.0

Pros

I signed up for the PolicyMap newsletter because of the great information they publish with updates, I don't have to go in and check the website - I can just get notified of new data integrations. I've been diving into food security data and, though I'm just getting started, I think it's going to be incredibly helpful for informing some programs and initiatives.

Cons

Nothing so far, I've been impressed with the articles and how the team contextualizes the data so it's easier to understand.

Review Source

JL

Jon L.  
Research Epidemiologist  
Higher Education  
Used the software for: 6-12 months

### "Reviewer "

September 29, 2022

4.0

Pros

The PolicyMap provides a variety of factors to explore at various spatial unit of analysis.

Cons

I wish the PolicyMap had more options of color gradients to choose from for developing maps.

Review Source

RT

Rick T.  
Consultant  
Hospital & Health Care  
Used the software for: 1-2 years

### "Using PolicyMap"

December 2, 2024

4.0

Pros

The breadth of information and levels of geography available.

Cons

I have subject two requests for consultation (and have had two tickets generated) but weeks later I have never received any response back. I am in critical need of input and this lack of attention is unacceptable.

Review Source

Response from PolicyMap

December 9, 2024

Hi Rick - Apologies, I can't find record of your requests for assistance anywhere in our system. Please email me back at my direct address or info@policymap.com, and I will make sure someone gets back to you today.

HJ

Heather J.  
Lecturer  
E-Learning  
Used the software for: Less than 6 months

### "PolicyMap in the Classroom"

January 23, 2025

4.0

I use it in the classroom as a tool for my public policy class. I love being able to pull up data and break it down with my students

Pros

I love being able to pull up the information so I can show my students what policies mean and who they impact

Cons

At some points it is not user-friendly. Sometimes it is hard to find what you are looking for if you do not have the right search terms

Review Source

Response from PolicyMap

January 24, 2025

Hi Heather, We're thrilled to hear that PolicyMap is an asset in your San Diego State University Public Policy class. If you are interested in learning more about how to get a campus-wide subscription through your library, making all our data accessible to you and your students, please reach out to sales@policymap.com.

KC

Kaitlyn C.  
Coordinator  
Government Relations  
Used the software for: Less than 6 months

### "Good, want to know more"

February 27, 2025

4.0

Pros

It feels more accessible as a user than arcGIS, and has data that is available and relevant for my work

Cons

I wish it had more relevant data about rural areas (Alaska specifically).

Review Source

Response from PolicyMap

February 28, 2025

Hi Kaitlyn, Thank you for your feedback. We'd love to know more about what additional data would be most helpful to your work. Please email info@policymap.com, and we'll get back to you about your request ASAP!

ZH

Zachary H.  
Grantwriter  
Government Administration  
Used the software for: 2+ years

### "Big Fan of PolicyMap"

September 26, 2024

5.0

PolicyMap provides detailed, relevant data for just about any need. I have found PolicyMap especially helpful in writing grant proposals. This data, especially when layered, often delivers more insights than the standard Census data sets.

Pros

I like PolicyMap's easy-to-use nature. It feels like a user can plunge deeper at their own pace as they gain knowledge, but there is little barrier to initial entry. I also am a big fan of the newsletter and blog, which often give new insights!

Cons

Logging in/gaining access can be challenging.

Review Source

CM

Clare M.  
Healthcare Programs Coordinator  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Positive Experience with PolicyMap! "

September 19, 2024

5.0

I’ve been using PolicyMap for several months now, and it has exceeded my expectations. It is incredibly easy to navigate even for someone without a strong technical background. From the get-go I could immediately access all the features I needed with little to no learning curve. Especially for my specific needs, data importing, processing, and visualization are done effortlessly.

Pros

PolicyMap is user friendly and offers a great amount of training sessions, if needed. I especially like the ease of data importing, processing, and visualization through the application.

Cons

Thus far, I have not had a negative experience.

Review Source

MM

Matthew M.  
Policy Analyst  
Hospital & Health Care  
Used the software for: 1-2 years

### "Amazing Policy Map Experience "

September 19, 2024

5.0

Amazing. I get to find data I need and work well with others within my organization by using Policy Map.

Pros

How easy it is to find the data I'm looking for

Cons

Nothing! I think Policy Map does a great job giving tutorials breaking things down to make data easy to find.

Review Source

LW

Lukas W.  
Public Health Informatics Analyst  
Government Administration  
Used the software for: I used a free trial

### "Really clean nice product, not a perfect fit for us."

September 19, 2024

5.0

Pretty good, nice product, nice people, its just a bit expensive to the point where its cheaper to pay a developer or analyst to do get this info for those who have that capacity. It would be a good product for those without an analyst or an epi.

Pros

The GUI is really good, it is a clean looking and smooth product to use, lots of centralized data

Cons

A lot of the info can be accessed and mapped for free using the USCB public API or the America's Health Rankings public API

Review Source

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