# Benson Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Benson Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more.

Source: https://www.capterra.com/p/165947/Benson

---

# 

 Benson Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Benson

## What is Benson?

Benson Software is a technology company that offers industry-leading cloud-based products that empower hoteliers to run their hotels more intelligently. Our main product is a hotel property management system that was developed alongside hoteliers to offer the very best solution for marketing, booking and billing of rooms for hotels and guest houses.

## What is Benson used for?

[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£15

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Benson?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://bensonsoftware.com/&name=Benson)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Benson

5.0 (3)

VS.

[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

£15

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (3)

Ease Of Use

4.6 (1,524)

Value For Money

5.0 (3)

Value For Money

4.6 (1,456)

Customer Service

5.0 (3)

Customer Service

4.7 (1,497)

## Benson alternatives

[4.6 (405)](https://www.capterra.com/p/135751/eZee-Absolute/reviews/)

Starting price

$23.86

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.4 (461)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.5 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.7 (547)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Booking Management

Create, update, and manage bookings, itineraries, and reservations

Built-in Accounting

Accounting functionality within the system, not requiring integration with third-party tools

Catering Management

Manage catering operations/processes

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Employee Management

Track employee schedules, availability, and performance across projects and tasks

Front Desk Management

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Benson 13 features

Create, update, and manage bookings, itineraries, and reservations

Accounting functionality within the system, not requiring integration with third-party tools

Manage catering operations/processes

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Track employee schedules, availability, and performance across projects and tasks

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Global distribution system used by online travel agencies to track availability and manage reservations

Capture guest experience at a granular level and utilize data to deliver tailored services

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Automate workflows and trigger campaigns based on customer actions

Book meetings and appointments through a website or digital platform

Track/optimize rates in relation to usage

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Get Advice

We can help you find the software with the features you need.

Features

5.0 (3)

5.0

Based on 3 reviews

## Pricing

Value for money

5.0 (3)

Free Trial

Basic

£15.00

Per User,Per Month

Value for money

5.0 (3)

5.0

Based on 3 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (3)

5.0

Based on 3 reviews

## User reviews

Overall rating

5.0

Based on 3 reviews

Filter by rating

5(3)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DS

Don S.

Director

Hospitality

### "Simplicity and Flexibility in a Boutique Package"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 26, 2018

Overall I have found both the software itself and also the support from the Benson team to be superior to any of the other software products I have been using in the last few years. Well done to them!

Pros

No software to load onto a server, all cloud based, and extremely user friendly interface. Completely straightforward and user friendly.

Cons

The software is in its early stages of operational use and therefore functionality is being added all the time. Some of the "nice to have" functionality is still coming, but this does not affect the performance of the platform. In a way it is handy to be operational at this stage as we are able to have inputs to many of the new developments.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SE

Schantell E.

Owner

Hospitality

### "Cutting Edge"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 5, 2018

A cutting edge, smart reservation and hotel management system that is pushing the boundaries in the hospitality sector.

Pros

It doesn't feel or look like a PMS system. It is modern, clean and sophisticated. It is cloud based and we never have to deal with sync problems ever again

Cons

The fact that I haven't discovered it long ago! Benson is still fine tuning some of the smaller feature and dashboard, but I don't really see that as a con since it gives us the opportunity to highlight the features that are truly important to us.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 9, 2018

Thank you for your wonderful review. We look forward to growing with you.

NM

Nischka M.

General Manager

Hospitality

### "Great!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 17, 2017

Pros

It is user friendly and simple to use so there is no need for in depth training. Rates and clients are well set up, so making a reservation is super fast. We are able to create numerous guest notes and set reminders so nothing is forgotten. Reporting is easy to customize so finding information I need for month ends is simple. So many more great features!

Cons

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 18, 2017

Thank you for your kind review. We look forward to working with you on Benson

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)