# DocVerify Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is DocVerify the right Digital Signature solution for you? Explore 61 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/165951/E-Signature/reviews

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DocVerify

4.5 (61)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of DocVerify

Ease of use

4.6

Customer Service

4.6

## Pros and Cons in Reviews

NK

Namrata K

Post Doc Research AssociateResearch, 10,001+ employeesUsed the software for: Less than 6 months.

“This software allows you to electronically sign your documents omitting the need to be physically present.“

May 11, 2021

CM

Christoph M

NotaryLegal Services, Self-employedUsed the software for: Less than 6 months.

“People don't pass their KBA even though they have no problem passing them on other platforms“

July 2, 2020

SC

Sushma C

Notary public Accounting, Self-employedUsed the software for: I used a free trial.

“One of the good platform for remote notarization“

August 19, 2021

CM

Christoph M

NotaryLegal Services, Self-employedUsed the software for: Less than 6 months.

“Identifications are not accepted or have to be retaken numerous times“

July 2, 2020

Wolfie T

CastingEntertainment, 2 - 10 employeesUsed the software for: 6-12 months.

“So far I haven't had any issues with DocVerify, which is exactly what I'm looking for: something straight-forward that doesn't have any issues. “

June 24, 2020

AP

Amanda P

Real estate Real Estate, 10,001+ employeesUsed the software for: 6-12 months.

“I love how it has made our jobs as agents very convenient. “

May 25, 2020

## Showing most helpful reviews

Showing 1-25 of 61 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mark Anthony R.  
Senior Sales Development Representative/Account Specialist  
Computer Software  
Used the software for: 2+ years

### "E-Signaure"

September 6, 2018

5.0

great software

Pros

just as easy to use like any other sign platforms

Cons

too complicatd to use compred to docusign

Review Source

VR

Verified Reviewer  
Real Estate Agent  
Real Estate  
Used the software for: 1-2 years

### "Great Digital Signature Tool"

May 18, 2024

5.0

Pros

It's easy to use and perfect for real estate transactions where there are multiple parties and signers.

Cons

It's not as well-known as some other brands, so clients can be hesitant when they receive emails from DocVerify.

Review Source

CM

Christoph M.  
Notary  
Legal Services  
Used the software for: Less than 6 months

### "DocVerify for notaries"

July 2, 2020

2.0

I used DocVerify for quite a few months. First I started using them because I was told that they are the market leader and they also advertised to be the cheapest solution for online notaries. I had nothing but issues with DocVerify and other than on other RON platforms - DocVerify has no real customer service. As I summarized in my Cons, the technology is just really bad compared to their competition. Also they recently added a fee for having the whole session recorded. This - at least in Florida - is required by law and they charge you 7 additional credits for it. Plus 4 credits that you need for the notarial act itself sums up to 11 credits per notarization. Since they give you 30 credits in exchange for the $50 you have to pay for the enterprise fee you can perform 2 notarizations before you run out of credits. Assuming that you stick to the legal limit of $25 per notarization you can not even break even because they charge you extra for the ID Verification. If you have more than 2 clients per month you will need to either get additional enterprise licenses or buy additional credits - 10 credits for $30. Although, I am pretty sure that they will reverse their pricing policy after all the notaries have left their platform I still would not go back any time soon. They will have to put a lot of work into their platform to compete with the current market. Don't be fooled by their marketing slogans. Every notarization is a struggle and you can be lucky to make a few $.

Pros

1\. For everyone that likes to break the law, DocVerify gives you the option not to record the full transaction for a third of the price. Everybody else pays ridicolous prices for using a RON service provider that is far behind it's competition.

Cons

1\. Identifications are not accepted or have to be retaken numerous times 2. People don't pass their KBA even though they have no problem passing them on other platforms 3. Video and Audio is cutting out on almost every notarization (I have a very fast internet connection and it also happens with customers that have fast connections) 4. Elements that you place on its appropriate place are shifted on the finalized document by quite a bit. Sometimes they appear in the neighboring text, sometimes they appear in the middle of the line, etc. 5. The credit system you have to pay with is not just expensive, of course the credits also expire each month. 6. Charging extra credits for having the full notarization recorded. Now seriously guys - IT IS THE LAW TO RECORD THE FULL TRANSACTION.

Review Source

VR

Verified Reviewer  
Physician  
Medical Practice  
Used the software for: Less than 6 months

### "Great program for medical providers! "

August 19, 2021

4.0

Overall, I have had a positive experience with The program and look forward to continue using it in the future.

Pros

I like most the ability to verify documents on the go and that they are certified documents as well.

Cons

I like least that the program is not free for all medical providers.

Review Source

VR

Verified Reviewer  
Self-employed  
Information Technology and Services  
Used the software for: 2+ years

### "Very easy "

April 2, 2020

5.0

It's the best way to sign things electronically, it's easy to use for everyone.

Pros

I like how easy and to the point the software is. Anyone would be able to navigate it without help.

Cons

I have never personally run into any problems using this software. I've only had good experiences using it.

Review Source

Charrelle J.  
Analyst  
Aviation & Aerospace  
Used the software for: 2+ years

### "DocVerify E-Signature"

February 29, 2020

5.0

Overall, E-signature is a very convenient tool for conducting business. Instead of printing out papers, signing them, and then scanning them back into the computer to send, you can download, sign, and send (i.e. email) in very little time.

Pros

E-signature is one of the best online signature tools out there. You can mark documents to indicated exactly where signatures are needed and you can either type or hand draw (if your machine possesses that capability) your signature into the document.

Cons

E-signature is a very basic tool made for one purpose: to be able to digitally sign documents. There is very little to no like about it.

Review Source

Thehani P.  
Civil Engineer  
Civil Engineering  
Used the software for: 1-2 years

### "Signing on paper is old school now"

September 13, 2019

4.0

we are using E-signature to sign off structural, architectural and mechanical shop drawings for so many different projects. Manual signing off for these is not practical with the amount of documents.

Pros

With e-signature signing off hundreds off documents is just easy. You can place your e-signature to the system and bam...hundreds of thousands of documents are signed and can be sent to regulatory bodies as authentic documents. Price is also affordable. Time saving is immense.

Cons

Searching for a document is taking more time than expected. Not available for mobile devices. Access should be limited hence wrong people can do so many wrong with this.

Review Source

Irum V.  
Business Development Analyst  
Government Relations  
Used the software for: 2+ years

### "Electronic Signatures"

December 19, 2018

5.0

fast, easy and convenient

Pros

The best part of e-Signature on Doc Verify is that the documents do not require any other programs, it is all electronic and secure. The security is the biggest concern and I feel like that is confirmed with this software.

Cons

There is nothing I dont like about this software.

Review Source

Meghan L.  
Teacher  
Education Management  
Used the software for: Less than 6 months

### "E-Signature saved us a lot of trips to the loan office to buy a house."

November 7, 2018

4.0

Pros

When it came to the loan paper work for the loan to buy a house, our signature was needed at leas twice a day and never at the same time. Both my husband and I were working and being able to use this software with the paperwork we needed to sign was a life saver. I could sign the papers while I had free time at work.

Cons

The down side to this it to be able to use this It was not in format for a phone. When there was needing something to be signed I would only have my phone on me and to sign it I would have to zoom in on the page and tap on the what needed to be marked. Sometimes it was sensitive and I would tap on the wrong thing.

Review Source

Mohammed A.  
researcher  
Higher Education  
Used the software for: 1-2 years

### "E-Signature "

September 30, 2019

5.0

Pros

Say goodbye to printing signing then scanning, no no no, e-signature made the process really easy, it turned your mouse into a pin, sign and submit, love it!

Cons

I love everything about this software , no cons have been noticed

Review Source

SK

Steve K.  
Advisor  
Financial Services  
Used the software for: 2+ years

### "Speeds up business"

January 16, 2020

4.0

Pros

The ability to do business electronically. Speeds things up.

Cons

Nothing. Wish more would utilize this type of business. Speedy.

Review Source

LM

Lauren M.  
family case manager  
Individual & Family Services  
Used the software for: 6-12 months

### "E-Signature User Review"

December 12, 2019

4.0

I love that E-Signature is safe and secure to use.

Pros

I appreciate that this software is easy to navigate for someone who has difficulty with various softwares.

Cons

There was nothing that I do not like about this software, it was easy to use and I recommend it to anyone.

Review Source

VR

Verified Reviewer  
Practice Director, Architecture  
Computer Software  
Used the software for: Less than 6 months

### "Super easy to use and flexible too"

November 21, 2017

5.0

Pros

Can adapt to many different document signing requirements and work flows. Very simple for end users to navigate. Works ok in mobile browsers.

Review Source

KR

Kimberly R.  
Office Manager  
Automotive  
Used the software for: Less than 6 months

### "Great support team"

May 1, 2020

4.0

Pros

Our company is new to DocVerify. We required e-notarization and remote notarization to continue to operate through online vehicle sales during the Covid 19 pandemic. While the wait for state approval was a struggle, one email to the support team at docverify got our business up and operating within 24 hours. Extremely helpful and prompt. Excited to begin working with DocVerify in the days ahead.

Cons

So far, I have get to have any since we are just beginning use of the software.

Review Source

HP

Heather P.  
Assistant Professor  
  
Used the software for: 2+ years

### "This makes our paperwork process at the University much easier and timely."

December 31, 2017

5.0

Pros

This app is very easy to use. It also gives us a very quick turn around of documentation. This makes tracking documentation easier and more efficient.

Cons

I wish I could use my own signature on the documentation. While our paperwork generally only requires on spot for our names, it would be helpful to have my own signature on file to use,

Review Source

KA

Kaley A.  
Home maker  
  
Used the software for: Less than 6 months

### "Very easy to use for the most part. "

February 28, 2018

4.0

Pros

Just a couple clicks and the doc was complete. It was easy to use as the system lead you through the process.

Cons

Can't seem to find the original doc that I signed without having to create a log in. I I assume I did it correctly and the signed doc was completed to return to the correct party.

Review Source

Response from DocVerify

March 1, 2018

Hi Kaley, When the document is signed, it is usually also included as an attachment in the completed email; however, for security, if the document needs to be retrieved, we do require that users sign in to view the documents in order to protect them.

JK

Janeen K.  
Admimistrative Secretary  
Religious Institutions  
Used the software for: Less than 6 months

### "Fairly easy to use"

September 24, 2019

4.0

I like it. It is pretty easy to use and easy to explain.

Pros

It seems to be fairly easy to use. It is also fairly easy to explain to other how to use. It can be explained in few words.

Cons

Sometimes it seems to not work as planned. I don't know if it is a glitch in the program or the users error.

Review Source

SC

Sushma C.  
Notary public  
Accounting  
Used the software for: I used a free trial

### "Remote platform "

August 19, 2021

4.0

Pros

One of the good platform for remote notarization

Cons

It's good platform for RON but bit lengthy

Review Source

AB

Amy B.  
Educator  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "E-Signature"

December 3, 2019

5.0

Positive experience using E-Signature to verify and order college transcripts.

Pros

I used this software connected to ordering college transcripts. It was relatively easy to use and did the job on-line versus in person or through the mail.

Cons

I can find no fault with using, effectiveness or anything about use of this software. Very good and speedy.

Review Source

BE

Bobby E.  
Universal banker  
Banking  
Used the software for: Less than 6 months

### "Good for signing E-documents"

February 5, 2020

4.0

Overall, it’s a great tool to sign docs. Easier to use on a desktop.

Pros

Easy to sign e-documents to send back to people. You don’t have to meet up with the other party in person to sign docs.

Cons

It can be difficult to sign boxes through your mobile phone. It sometimes sends the documents through mobile when I’m not done signing yet.

Review Source

MM

Monica M.  
Owner  
Packaging and Containers  
Used the software for: Less than 6 months

### "The site was very informal and helpfully"

April 18, 2018

5.0

The benefits that I got from this software was the documents was needed got signed in a good timely manner.

Pros

What I like most about the software you can sign the documents on line and get a response back in seconds.

Cons

There is nothing I do not like about this software. Very helpfully and right on time. I REALLY like the software. I will continue to use the software.

Review Source

RC

Robert C.  
VP  
Banking  
Used the software for: 2+ years

### "AWESOME! Great company, great support, great service."

August 7, 2017

5.0

We are able to get our documents signed fast, and our clients have also benefited from their ease of use. Being able to integrate their solution into our custom applications has been vital to our operations.

Pros

We liked that they have been around for a long time, and that says something. We find their software not only easy to use, but it's very affordable, and we even integrate our clients systems to use them as well. Their support and service is hands the best we've come across not only for providers who do the same thing, but just tech in general. because they are very responsive, and they reply to our requests. We use their API's, which we also found very easy to use and very affordable. If you don't believe me, take a look at the other providers' prices which can get outrageous fast. We've been with and have used most of the major providers, and found Docverify to be overall a great product.

Cons

Not much to complain about here as they may not have all the bells and whistles as docusign for instance, but we were paying for something at premium prices that we weren't every using, and the savings we've been getting with docverify has been more than enough compensation for us and our clients. They may not be supersized company, but they sure make up for it with great support and service.

Review Source

Response from DocVerify

August 7, 2017

Hi Robert, Thank you for your review as we really appreciate your kind words about our product and service

DK

Danny K.  
HR/Payroll Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Docverify has helped our company retrieve thousands of customer contracts with ease."

September 7, 2017

4.0

Made our company's ability to have clients sign sales contracts quickly and with ease.

Pros

I love that we are able to look up past signed contracts in the docverify database. I also like that Docverify integrates so well with other programs like wufoo.

Cons

I dislike that you can't just click enter when doing a search in the search bar for signed documents. You rather need to click on the little magnifying glass. If you could just key in "enter" it would save me that extra second each time I'm searching a document.

Review Source

Response from DocVerify

September 9, 2017

Hi Danny, Thank you for the review, and we appreciate the feedback. We will definitely have the team look into that.

CK

Chittaksh K.  
Software Developer  
Computer Software  
Used the software for: 2+ years

### "DocVerify made it really simple to integrate online documents signing."

October 30, 2017

5.0

It made us possible to rent our storage units to our clients completely online. Previously, our clients had to come to the office to sign the documents.

Pros

Easy to Integrate Documents can be shown/changed easily. Provides a callback after signing. highly reliable and secure.

Cons

It would be great if docverify allows a custom id field in the webhook call so as to make it easy to identify the signing user more easily.

Review Source

TS

Timothy S.  
Engineering Technician II  
Semiconductors  
Used the software for: 2+ years

### "E-Signature by DocVerify makes signing online documents simple and secure."

December 4, 2019

4.0

E-Signature makes signing documents remotely simple and effective.

Pros

I liked that I am able to easily sign online documents in a secure and easy fashion with E-Signature.

Cons

My only complaint about this software is not finding it sooner. I think this is the best E-Signature tool I've ever used.

Review Source

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