--- title: "Umana Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Umana Software - reviews, pricing plans, popular comparisons to other Time Tracking products and more." source_url: "https://www.capterra.com/p/165955/Umana/" page_type: "product" language: "en" --- # Umana Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Umana ## What is Umana? Designed for companies with 150+ employees. Powerful, flexible, easy-to-use -- UMANA is the most advanced HR and Canadian payroll system you can buy. Fully integrated HR, Time-and-attendance (including punch clock & time-sheet), and Payroll. Able to handle the hard stuff: complex remuneration rules, employees who wear multiple 'hats', seniority by job, benefit arrears, and much more. ## What is Umana used for? [Attendance Tracking](https://www.capterra.com/attendance-tracking-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $20000 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Umana?[Manage this product listing](https://www.g2.com/products/umana/claim_requests/new?auto=true) ## Umana Overview Updated September 2026 AI summary Umana supports businesses of all sizes with cloud and Windows-based solutions for human resources, payroll, and time management. Its suite includes applicant tracking, onboarding, payroll management, time tracking, and customizable reporting, plus optional modules for benefits, performance, and document management. Designed for Canadian organizations, Umana offers self-service tools and flexible deployment to meet varied HR and payroll needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Umana 4.8 (4) VS. [4.5 (1,774)](https://www.capterra.com/p/66908/Workday-HCM/reviews/) Starting Price $20000 per user, per month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (4) Ease Of Use 4.3 (1,760) Value For Money 4.7 (3) Value For Money 4.3 (1,064) Customer Service 4.5 (4) Customer Service 4.3 (1,100) ## Umana alternatives [4.6 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.3 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars Highest Rated [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars ## FAQs about Umana Overview ### What company size and specific industries is Umana built for? Umana is designed for Canadian businesses and government organizations of all sizes, including small, mid-market, and enterprise users. It is suited to public-sector agencies and private companies operating in Canada that need software tailored to business and government environments. Features and Usability ### What are the key features of Umana? Umana offers HR management, payroll management, and applicant tracking, along with onboarding, offboarding, and performance management. It also includes time and attendance tools such as time tracking, timesheets, mobile time tracking, and automatic time capture, plus reporting, alerts/notifications, document management, and employee self service. Getting Started and Support ### What training and onboarding options does Umana offer? Umana provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person and live online formats support guided setup, webinars cover group instruction, and documentation offers written reference material for self-paced review and future use. Getting Started and Support ### What customer support options does Umana offer? Umana provides email/help desk, a knowledge base, phone support, 24/7 live rep, and chat. Support appears structured across multiple contact and self-service options, giving users several ways to get help. No reviewer feedback is available to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 14,676 Time Tracking reviews Capterra data shows that buyers of Human Resources software rank the following features as their top priorities: - **Payroll Management** (**59%** of reviewers rated this feature as critical) - **HR Management** (**45%**) - **Employee Database** (**47%**) Umana supports all three of the features reviewers value most: **Payroll Management**, **HR Management**, and **Employee Database**. Together, these capabilities help businesses manage pay accurately, handle core HR processes in one place, and maintain organized employee records, allowing teams to work more efficiently and make better day-to-day people management decisions. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Applicant Tracking Find and manage potential candidates and their applications and resumes through the recruiting life cycle Attendance Tracking Track the attendance of specific individuals or groups Automatic Time Capture Automate recording of time to reduce human error Umana 48 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Attendance Tracking: Track the attendance of specific individuals or groups - Automatic Time Capture: Automate recording of time to reduce human error - Benefits Management: Record employee's benefit plans and selections throughout career progression - Billable & Non-Billable Hours: Track billable hours and/or non-billable expenses for work performed - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Check Printing: Print paychecks issued to confirm payment of wages or salary - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Customizable Reports: Alter the layout and content of reports - Direct Deposit: Digitally deposit correct payroll amounts into individual employee's bank accounts - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Leave Tracking: Manage and track employee attendance - Multi-Country: Pay employees in multiple countries using correct currencies and correct tax deduction amounts - Multi-State: Pay employees in multiple states with correct tax deduction amounts in each - Multiple Billing Rates: Different tiers of pricing and billing for different employees and situations - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Time Tracking: Track employee and task times using internet connection - Overtime Calculation: Manage and record overtime hours for hourly employees - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Off Requests: Tools that allow employees to request/schedule time off - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Training Management: Track employee/learner's progression through training programs - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Wage Garnishment: Automatically subtract garnishments from wages --- Get Advice We can help you find the software with the features you need. Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 4.7 (3) Basic $20,000 Value for money 4.7 (3) 4.7 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (4) 4.5 Based on 4 reviews ## User reviews Overall rating 4.8 Based on 4 reviews Filter by rating 5(3) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PB Pierre B. Manager, Payroll services Transportation/Trucking/Railroad ### "Umana reduces effort by automating many payroll tasks. Their help & availability makes it work well." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 5, 2018 The real benefit is a having modern fully integrated HR and payroll system which saves us time and applies our complex rules automatically. All the information is in one single place and we can put it in and get it out easily. Employees use it; managers use it; and our HR and payroll staff use it. With Umana we are able to pay our bus drivers (including route premiums, split schedule premiums, etc.), our maintenance worker (who get paid by job performed), and office workers and managers (who enter a timesheet), and even our elected directors without a hitch and applying all our rules. (And they are complex!) HR also uses Umana for hiring, termination, raises, and benefits. Seniority is by hours worked and by job group (for maintenance staff), and employees move to a new grade the day the reach the number of hours required. All this is handled automatically in Umana. Benefits are calculated automatically and flow through to the pay. Umana integrates with a number of in-house systems we had built prior to Umana, with both file imports and exports and web services. At RTL we have designed many custom reports and exports. Usually we can do them ourselves, but we know that the Umana team is always available to help us. Pros At RTL (Réseau Transport Longueuil) we have 650 bus drivers, 250 maintenance workers, plus many office staff and managers and coordinators. Our 3 collective agreements have evolved over years, with complex schedules, premiums, and holiday and vacation remuneration rules. We are very pleased that Umana was able to manage them all. Benefits too. Umana also interfaces to our other existing systems and serves as an information hub. Our users find it easy and intuitive to work with. Cons Interpreting our collective agreements and matching them to existing practices took more effort than we anticipated. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. GL Genevieve L. Senior HR Counsellor Financial Services ### "Umana software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 18, 2017 We choose Umana mostly because it was an easy-to-use software with a lot of flexibility and adaptability. We appreciate the fact that we can attach documents relative to each of the employees "movements" (salary increase letters, emails, pdf...) Pros It's flexibility and adaptability. Cons Even though the reports are easy to program / change, the fact that we have to use both French and English reports makes it difficult and time consuming for us to modify the reports twice (once in French and once in English). Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. PL Paule L. Payroll and benefits technician Government Administration ### "Finally, a single integrated Human Resource / Time-and-attendance / Payroll system." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 9, 2016 Here in Shawinigan Quebec we have 50,000 residents and 600 employees who work for the city at some time during the year. Shawinigan searched for several years for a truly integrated unified system that was user-friendly and could give us the autonomy to create our own pay codes, benefits, and custom data extractions. When I finally saw a demo of Umana I knew it was the very tool we needed. At this point we have been using Umana for 3 years now and are extremely satisfied. Umana software is very easy for users to work with. We can take advantage of its full potential without needing technical expertise. At Shawinigan all employees enter their own timesheet without a problem, and managers approve them with a single click. Paule L'Ecuyer Payroll and Benefits Technician City of Shawinigan (Quebec) Pros Umana is fully integrated, from human resources to time-and-attendance to net pay, in a single unified system. You can correct one item and it is corrected throughout the system. The are no internal interfaces between modules from different sources. It has a consistent uniform look and feel and fits together perfectly. You can drill down extensively between modules. Umana really works. It does everything that was promised and a lot more. It is highly configurable and easily customizable as well. I really love it. Union contracts are complicated and we have not found another product (at an affordable price) which can handle them, so we are very happy that Umana can. We had originally purchased another software (\* call me for details if you like), which was so rigid and inflexible that we had to pull the plug on the implementation and go out for a new call for tenders. Cons I really like almost everything about Umana. Sometimes is seems complicated to configure, but when I realize how complicated our rules are, I know it couldn't be any other way. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JL Judy L. Payroll Specialist ### "User of Umana since 1999 for a company with very complex HR and Payroll needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 5, 2015 Umana is by far the best product I have used in my career for several reasons: - the system is rule based and versatile - able to customize the program to meet our complex multi-layer collective agreement - handles our multi-payrolls for our salaried, unionized and director payrolls - easy to use and easy to understand modules (personal, employment, benefits, safety, skills, time & attendance information and history) - ease and speed of data entry - reporting provided is superior and can be easily manipulated to meet the company needs - can create my own customized reports in-house - benefit plans were customized to meet our changing benefit plans - system maintenance for legislative updates are timely and accurate - pay runs are accurate (gross, net, taxation, benefits, deductions, remittances) - reliable - support, support, support!!! Extremely fast, knowledgeable, friendly support. I can not stress enough how comforting and helpful the Umana team support has been for me. I would recommended Umana without hesitation. I Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.