# Website Visitor Tracking Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Website Visitor Tracking Software - reviews, pricing plans, popular comparisons to other Lead Management products and more.

Source: https://www.capterra.com/p/165963/Website-Visitor-Tracking-Software

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# 

 Website Visitor Tracking Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Website Visitor Tracking Software

## What is Website Visitor Tracking Software?

Clickback WEB is a website visitor tracking software which helps B2B marketing and sales teams grow their leads by helping them identify the companies that have visited your website but didn't contact you. We also provide you with the contact details of decision-makers at those companies for your sales team to reach out to and connect with (before your competitors do).

## What is Website Visitor Tracking Software used for?

[Lead Management](https://www.capterra.com/lead-management-software/)[Web Analytics](https://www.capterra.com/web-analytics-software/)[Lead Generation](https://www.capterra.com/lead-generation-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

CA$350

Flat Rate, Per Month

Free trial  
available

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Website Visitor Tracking Software?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://clickback.com/&name=Website Visitor Tracking Software)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Website Visitor Tracking Software

4.0 (1)

VS.

[4.7 (262)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

Starting Price

CA$350

Flat Rate, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (1)

Ease Of Use

4.6 (258)

Value For Money

0.0 (0)

Value For Money

4.6 (204)

Customer Service

5.0 (1)

Customer Service

4.7 (200)

## Website Visitor Tracking Software alternatives

[4.5 (55)](https://www.capterra.com/p/151231/Xtremepush/reviews/)

Starting price

$250.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (2,238)](https://www.capterra.com/p/146652/Airtable/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.3 (2,934)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

## FAQs about Website Visitor Tracking Software

Overview

### What company size and specific industries is Website Visitor Tracking Software built for?

Website Visitor Tracking Software targets mid-market to enterprise B2B companies, especially marketing and sales teams with at least three members. It is designed for organizations that receive about 5,000 or more website visits, making it a fit for businesses that need visitor tracking at higher traffic volumes.

Features and Usability

### What are the key features of Website Visitor Tracking Software?

Website Visitor Tracking Software offers visitor tracking and lead generation as core features, with interaction tracking, pageview tracking, source tracking, referral tracking, and time on site tracking for monitoring site activity. It also includes lead capture, lead qualification, lead segmentation, contact database, campaign management, and data import/export for managing prospects.

Talk to an expert

### More questions?

Ask our experts

Getting Started and Support

### What training and onboarding options does Website Visitor Tracking Software offer?

Website Visitor Tracking Software provides in person training, webinars, and documentation to help teams get started. In person training supports direct instruction, webinars offer guided online sessions, and documentation gives written reference material for setup, feature review, and ongoing use.

Getting Started and Support

### What customer support options does Website Visitor Tracking Software offer?

Website Visitor Tracking Software provides chat support. Support experiences cannot be summarized from reviewer feedback here, so the available channel is limited to chat in the catalog data.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Contact Database

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Data Import/Export

Import and export data to and from software applications

Interaction Tracking

Track interaction history by documenting conversations for contacts

Lead Capture

Automatically identify and save contact information of potential customers

Lead Distribution

Route and distribute your leads to third party buyers

Website Visitor Tracking Software 16 features

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Import and export data to and from software applications

Track interaction history by documenting conversations for contacts

Automatically identify and save contact information of potential customers

Route and distribute your leads to third party buyers

Manage the process of attracting and converting business prospects into leads

Engage with a lead throughout the sales process by actively providing information

Score a lead on their quality or likelihood to buy based on certain behaviors

Divide leads into buckets based on predefined criteria and routing rules

Ensure the authenticity of each lead by verifying their information, eliminating duplicate leads/contacts, etc.

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Tools designed to streamline the process of lead generation and management for sales teams

Log and store the source of contacts/leads

Track the amount of time users spend on websites

Track visitors and purpose of visits

Get Advice

We can help you find the software with the features you need.

Features

3.0 (1)

3.0

Based on 1 reviews

## Pricing

Free Trial

Basic

CA$350.00

Flat Rate,Per Month

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## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

4.0

Based on 1 reviews

Filter by rating

5(0)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SS

Sujith S.

Jr. Marketing Analyst

Information Technology and Services

### "A must try tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 20, 2020

Pros

I am associated with digital marketing team at ThinkPalm Technologies, and have been using the ClickBack WEB for a long time to track the nature of website traffic. The tool aided us to identify companies who visits our website, and from which industry. With the help of detailed reporting tool, we were able to track the average time spent by each visitors on individual pages. This helped us understand our top performing pages and also pages that did not perform well. ClickBack WEB also facilitates the export of the data of website visitors, and their contact details too. Needless to mention about their customer support. The replies and support from their end are spot-on.

Cons

On the other hand, sometimes the tool doesn't respond properly, especially in the case of the scoring system. Sometimes we felt the visitors data isn't accurate, as they do not show all the companies visited except for the ones they have in their database. And on the cost side, it is a bit expensive

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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