--- title: "ADDA Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ADDA Software - reviews, pricing plans, popular comparisons to other Apartment Management Systems products and more." source_url: "https://www.capterra.com/p/165997/ADDA-ERP-GateKeeper/" page_type: "product" language: "en" --- # ADDA Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ADDA ## What is ADDA? ADDA is a modern management software purpose-built for self-managed COAs. Trusted by thousands of associations worldwide, ADDA empowers volunteer-led boards with professional tools for accounting, online dues collection, violations, maintenance, and communication — all in one place. With a mobile-first experience, intuitive workflows, and transparent pricing, ADDA makes it easy for boards to operate efficiently. Whether managing 30 or 500+ units, ADDA simplifies community governance, improves transparency, and supports smooth self-management from day one. ADDA's Packages - RESIDENT EXPERIENCE + ACCOUNTING For COAs that are Self-Managed by Board Members, or managed by Full-Time Manager. RESIDENT EXPERIENCE For COAs that are managed by a Property Management firm that has own Accounting Software. The COA wishes to take charge of Board Communication, Issue Supervision, overall Resident Experience. Custom Combination of the above with Advanced Modules for Large Scale Communities. ## What is ADDA used for? [Apartment Management Systems](https://www.capterra.com/apartment-management-software/)[Property Management Accounting](https://www.capterra.com/property-management-accounting-software/)[Facility Management](https://www.capterra.com/facility-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 54 user reviews Reviews sentiment Positive 96% Neutral 2% Negative 2% Starting price $2 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - HOA / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ADDA?[Manage this product listing](https://www.g2.com/products/adda-erp/claim_requests/new?auto=true) Rating Breakdown 4.6 +− Features4.3 Value for Money4.3 Ease of Use4.5 Customer Service4.7 Rating Breakdown 4.6 Features4.3 Value for Money4.3 Ease of Use4.5 Customer Service4.7 ## ADDA Reviewers Verdict Updated September 2026 AI summary - ADDA is a fit for residential community administrators and small HOA teams needing accessible property management tools. - Users appreciate its clear interface, ease of use, and responsive customer support for daily operations. - It helps teams manage billing, accounting, resident communications, and records with less manual effort. - Buyers may need to accept some trade-offs in advanced financial management, missing industry features, and occasional workflow gaps. - ADDA works best for smaller, resident-focused associations but may not meet the needs of larger or highly specialized communities. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ADDA 4.6 (54) VS. [4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Starting Price $2 per user, per month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (54) Ease Of Use 4.5 (602) Value For Money 4.3 (53) Value For Money 4.6 (511) Customer Service 4.7 (52) Customer Service 4.5 (567) ## ADDA alternatives [4.5 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.5 (1,892)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.7 (245)](https://www.capterra.com/p/143800/Condo-Control/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/165997/ADDA-ERP-GateKeeper/alternatives/) ## FAQs about ADDA Overview ### Which roles and teams benefit most from ADDA? ADDA is most used by residential community administrators, treasurers, secretaries, and accounting teams that manage society operations. Admin and moderator roles rely on it for resident communication, approvals, and issue tracking, while finance staff use it for billing, collections, accounting workflows, and compliance visibility across housing communities. Answer based on 54 reviews Overview ### What company size and industries is ADDA built for? ADDA serves small businesses and community associations first, with 61% of reviewers from small businesses and top industry representation split between Accounting and Real Estate at 20% each. It fits self-managed HOAs, volunteer-led boards, resident-centric HOAs, 55+ communities, snowbird, resort, and beach-side communities. Answer based on 54 reviews Features and Usability ### What are the key features of ADDA? ADDA includes core property management features for residential communities, especially billing and invoicing, accounting, and dues tracking. Reviewers also highlight visitor management and gate security, help desk for complaints and service requests, announcements for member communication, and mobile access with owner portals for bill payments and account visibility. Answer based on 25 reviews Getting Started and Support ### What training and onboarding options does ADDA offer? ADDA provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided training, while documentation and videos offer self-paced reference material for setup and feature review. Answer based on 7 reviews Getting Started and Support ### What customer support options does ADDA offer, and how do users rate the experience? ADDA offers email/help desk and phone support. Users often describe the team as prompt, helpful, and knowledgeable during setup, issue resolution, and compliance-related fixes. Some also report slower turnaround for requested changes, limited hands-on guidance, and cases where certain corrections or admin actions still require support intervention. Answer based on 25 reviews Security ### How does ADDA handle data security and access control? ADDA uses gate and visitor management, resident approval workflows, confidential record handling, and privacy-preserving gate calls that connect guards to households without sharing phone numbers. It also supports emergency panic alerts, guard patrolling, and biometric and RFID integrations. Some reviewers note the security app is separate and notification delays can disrupt visitor approvals. Answer based on 15 reviews Features and Usability ### Is ADDA easy to use for apartment and society management? ADDA makes day-to-day society management easy for admins, treasurers, and residents through clear modules and simple workflows. Many teams find setup, billing, helpdesk, and payment tasks straightforward, while some mention onboarding can take time, account switching in one browser is limited, and notification reliability can affect daily use. Answer based on 24 reviews Features and Usability ### How well does ADDA handle invoicing and accounting? ADDA handles society invoicing and accounting well for maintenance billing, dues tracking, receipts, audits, and payment collection. Treasurers and accountants value the structured reports and transparent records, though some teams want easier bank statement uploads, faster invoice correction, more flexible ledger access, and better bank, cash, and vendor invoice workflows. Answer based on 21 reviews Features and Usability ### Is the ADDA interface easy to navigate? ADDA offers a clean, user-friendly interface that makes common society tasks easy to find and complete. Residents, admins, and finance teams often like the simple layout, navigation, and app design, though some users need a short learning period and want the mobile app to include more of the web interface features. Answer based on 17 reviews ## Features AI summary Based on 1,231 Apartment Management Systems reviews Capterra data shows that buyers of HOA software rank the following features as their top priorities: - **Billing & Invoicing** (**65%** of reviewers rated this feature as critical) - **Payment Processing** (**57%**) - **Accounting** (**61%**) ADDA supports all three of the features reviewers rate most important: **Billing & Invoicing**, **Payment Processing**, and **Accounting**. Together, these capabilities help HOA teams manage resident charges, collect payments more efficiently, and keep financial records accurate, allowing teams to handle day-to-day operations with better control and visibility. Billing & Invoicing 4.7 (18) 72.22% of 18 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Accounting 4.6 (15) 93.33% of 15 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Property Database 4.4 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Centralized database to track details of properties (including lease, tenant, and owner information) Member Database 2.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Add, store and access information pertaining to members Payment Processing 3.9 (16) 75.00% of 16 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Financial Reporting 4.6 (14) 71.43% of 14 reviewers that rated this feature as important or highly important Generate reports to assess the financial performance of an organization ADDA 80 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounts Payable: Track money owed to a company's creditors/suppliers - Accounts Receivable: Track outstanding invoices and the money owed from clients - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics: Tools for the systematic analysis of various types of data or statistics - API: Application programming interface that allows for integration with other systems/databases - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Payments: Electronically collect payments for goods or services - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Event Management: Schedule and manage the logistics of activities and other gatherings - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Facility Management: Manage the maintenance of building facilities - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Fee Collection: Automatically collect recurring fees or dues from members - File Management: Create, save, and store files - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Residential: Specialized for organizations who focus on residential projects - General Ledger: Centralized accounting record which tracks all financial transactions - Help Desk Management: Managing service requests, incidents, IT issues & support with a ticketing system - Historical Reporting: Information, data and reports that are being tracked over time - HOA Violation Enforcement: Automation of the violations inspection process of homeowners associations - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Incident Management: Manage and track all disruptions and incidents - Income & Balance Sheet: A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Online Payments: Accept and process online payment transactions - Owner Portal: Portal for property owners to manage property listings, upload documents, track payments and generate reports - Parking Management: Manage, optimize, and automate tasks related to parking operations - Payment Processing: Accept, record, and reconcile financial transactions - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Recurring Invoicing: Generate recurring invoices - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Residential Properties: For residential properties - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - SMS Messaging: Send messages via SMS - Task Management: Create, manage and track all task activities and progression - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Vehicle Management: Track and monitor how vehicles are used - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Violation Tracking: Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners. - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (54) 4.3 Based on 54 reviews ## Pricing Value for money 4.3 (53) Free Trial Basic $2.00 Value for money 4.3 (53) 4.3 Based on 53 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (52) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (52) 4.7 Based on 52 reviews ## User reviews Overall rating 4.6 Based on 54 reviews Filter by rating 5(35) 4(17) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent VP Vinod P. Sr Director Information Technology and Services ### "ApartmentAdda " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 14, 2025 Overall a good product to manage apartment affairs. Continued enhanced features are added. However, they could be faster. Pros Feature rich product. Simple for understanding most modules. Support staff very good. Gokila Rajeev had engaged with us to solve some of our problems. Was very polite, prompt and supportive. Cons Year end closing needs more attention Personalized joint exploration with customer to encourage usage of all capabilities can be done to take customer service to next level. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RK Reji krishnan B. Branch Manager Machinery ### "Happy with ADDA" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2025 Overall we are completely satisfied with this management tool. \[sensitive content hidden\] supported well for a fast and easy deployment and supported well during the learning period. Pros Comprehensive solution for a society management that completely cover the entire visitor management, parking, MMC collection, accounting, asset and inventory management. Easy for announcement. Cons Payment gateway charges are comparatively high. Visitors contact detials are not mandatory.. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Bharanidharan B. Director and Co-founder Human Resources ### "Best Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2025 Pros I actively use the Income, Expenses, and Utility Tracker modules, which help me manage our accounts efficiently. I also make use of the Announcements feature to communicate seamlessly with members. ADDA has been excellent for payment tracking — it makes receiving maintenance payments and managing accounting simple and smooth. Everything is working well so far. Our next focus will be on implementing Visitor Management and Helpdesk, which will further enhance our day-to-day operations. Cons Nothing as such, ⁠I have not used any other product, so can't give any comparison. We have not faced any issue so far. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PS Parvinder S. President Accounting ### "Excellent Services by the team Adda" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 2, 2025 Excellent. Starting from initail marketing till deplyoment and even after deplyoment there assistance during any issues faced. Pros Support from Guys. Specially by \[sensitive content hidden\]. He is always ready to help also he helped to solve the issues even after when he was not supposed to. Cons Nothing, as still new to the system will be sure there are always room for improvemwnt. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NB Neil B. Chief Operating Officer Non-Profit Organization Management ### "Diamond in the Rough " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 25, 2025 Our overall experience with ADDA has been phenomenal! The Team is always over the top supportive no matter how trivial our requests are, and they take great pride in end user success. Albeit with there being no single solution to our industry and its needs, ADDA has stood out as a fluid and flexible service provider that continues to push the boundaries of innovation and creativity with their passion to serve its shareholders. Pros The greatest “Pros” of ADDA is the Engineering Team! They are always quick and excited to assist us with tweaks or edits to the product, they have exceeded our expectations on numerous occasions with their innovation and continuing to make the product intuitive for our Customers. Cons We do not have any “Cons” with ADDA. If we were forced to label anything as a “Con” it would be our own internal learning curve of using and maximizing the software. We sometimes struggle to keep pace with the Engineering and Support Teams as they are incredibly fast with their service and support when we run into roadblocks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK Amit K. Treasurer Real Estate ### "Good platform but need improvement " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 18, 2024 Good platform but need improvement in area of accounting, vendor invoice processing Pros Operation management is seemless Feature of announcement is good. Cons High transaction charges Accounting feature for invoicing and payment to vendor Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RK Rangarajan K. Treasurer Accounting ### "HELP FOR RUNNING YEAR END PROCESS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 7, 2024 It has been good so far. The customer service has been reasonably good. Pros \[sensitive content hidden\] was extremely helpful in ensuring that the year end process which was hitherto not run for 4 financial years are run properly and the figures frozen Cons Some of the general ledger accounts are not accessible for journal entries. This is a disadvantage compared to Tally. Also, the receivables and payables are broken down into individual elements including GST. Sometime this may be advantageous. Many a times, this seems to be disadvantageous. Reasons for choosing ADDA As it seems to be closely aligned with the Apartment Owners requirements Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MA Mohesh A. Strategy and Operations Real Estate ### "Best Product, Bester Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2024 I wanted to take a moment to express my sincere appreciation for the exceptional work your team has done in fixing the GST compliance issues related to the type of invoice challenges and the seamless transition of data. Your expertise, dedication, and prompt response in addressing these complexities have truly made a significant difference. The efforts you've put in to ensure that everything is accurately aligned with the compliance requirements are highly commendable. This kind of support is invaluable, and it’s a pleasure to work with a service provider that consistently delivers results of such high quality. Thank you once again for your hard work and commitment. We look forward to continuing our partnership and working with you on future projects. Pros Expertise, dedication, and prompt response in addressing any complexities have truly made a significant difference Cons I have not found any as such, but so far good experience Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CS Chandra S. Secretary Recreational Facilities and Services ### "ADDA society app is very good." 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 November 13, 2024 Pros Mobile app is good and fast. But the visitor management & security app is separate. Cons Payment credits from bank is not prompt. Reconciliation is recommended regularly. Alternatives considered [Mygate](https://www.capterra.com/p/212555/MyGate/) Reasons for choosing ADDA Ease of use, features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AJ Akshay J. Admin Accounting ### "Help out to manage operational tasks" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 5, 2024 It was nice experience using adda, with the help of user feedbacks we together can make it a great product overall. Pros 1\. Ease of using different functions as admin 2. Customer or product support for solving the implementation/customisation issues 3. Workflows are designed well in advance Cons 1\. Need some corrections into workflows 2. As admin, still some access are missing in some functioning that can be done by support team only 3. Hard delete of some entities are necessary to avoid garbage data being accumulated (users, units etc.) 4. Tenant management need some more advancements as its most frequently used and have maximum challenges faced by Apartments or societies. Switched from [Mygate](https://www.capterra.com/p/212555/MyGate/) More customisation possible in different modules which are not possible or is at less extent Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/165997/ADDA-ERP-GateKeeper/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [ResMan vs ADDA](https://www.capterra.com/compare/135182-165997/ResMan-vs-ADDA-ERP-GateKeeper) [Entrata vs ADDA](https://www.capterra.com/compare/20372-165997/Entrata-vs-ADDA-ERP-GateKeeper)