# ADDA Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ADDA the right HOA solution for you? Explore 54 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/165997/ADDA-ERP-GateKeeper/reviews --- ADDA 4.6 (54) [View alternatives](https://www.capterra.com/p/165997/ADDA-ERP-GateKeeper/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ADDA Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews BB Bharanidharan B Director and Co-founderHuman Resources, 51 - 200 employeesUsed the software for: More than 2 years. “I actively use the Income, Expenses, and Utility Tracker modules, which help me manage our accounts efficiently.“ October 18, 2025 KC Karukayil Thomas C ManagerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “Correction of errors in Deposit allocation.“ May 23, 2024 MA Mohesh A Strategy and OperationsReal Estate, 501 - 1,000 employeesUsed the software for: More than 2 years. “I wanted to take a moment to express my sincere appreciation for the exceptional work your team has done in fixing the GST compliance issues related to the type of invoice challenges and the seamless transition of data.“ November 19, 2024 AM Anuradha M TreasurerProgram Development, 11 - 50 employeesUsed the software for: 1-2 years. “It's not easy to correct incorrect entries quickly; I have had to take help from an ADDA person“ June 6, 2024 NB Neil B Chief Operating OfficerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years. “They are always quick and excited to assist us with tweaks or edits to the product, they have exceeded our expectations on numerous occasions with their innovation and continuing to make the product intuitive for our Customers.“ April 25, 2025 RV Ravindra V ModeratorIndividual & Family Services, 201 - 500 employeesUsed the software for: More than 2 years. “In recent times ADDA notifications are inconsistent“ June 8, 2024 VP Vinod P Sr DirectorInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years. “Overall a good product to manage apartment affairs.“ November 14, 2025 AS ARIF ALI S OPERATION MANAGERNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “The software shows an error in browsing while pulling the receipts from the Mollak system.“ April 3, 2024 ## Showing most helpful reviews Showing 1-25 of 54 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PS Parvinder S. President Accounting Used the software for: Less than 6 months ### "Excellent Services by the team Adda" May 2, 2025 5.0 Excellent. Starting from initail marketing till deplyoment and even after deplyoment there assistance during any issues faced. Pros Support from Guys. Specially by \[sensitive content hidden\]. He is always ready to help also he helped to solve the issues even after when he was not supposed to. Cons Nothing, as still new to the system will be sure there are always room for improvemwnt. Review Source AAS ARIF ALI S. OPERATION MANAGER Non-Profit Organization Management Used the software for: 2+ years ### "Reliable, Transparent, and user friendly software. " April 3, 2024 5.0 One of the Excellent software to manage JOPD. Pros The software is User-friendly, easily accessible, and transparent. the most likable part of this software is the minimal error with Mollak integration. Cons The system hangs quite often during the regular use of the software and automatically logs out. The software shows an error in browsing while pulling the receipts from the Mollak system. Alternatives considered [NoBrokerHood](https://www.capterra.com/p/206966/NoBrokerHood/) Reason for choosing ADDA I chose ADDA software because this software is User-friendly, Review Source SA Sultan A. Finance Manager Facilities Services Used the software for: 2+ years ### "Compatability" April 3, 2024 3.0 Its a good end user project but its way behind the other competitive software in market and even missing some of the basic functionalities which usually available in a cheaper software Pros User friendly, Mollak Integration and easy navigation Cons Not much developed to compete with industry requirements and most of the basic functionalities are missing Review Source CS Chandra S. Secretary Recreational Facilities and Services Used the software for: Less than 6 months ### "ADDA society app is very good." November 13, 2024 5.0 Pros Mobile app is good and fast. But the visitor management & security app is separate. Cons Payment credits from bank is not prompt. Reconciliation is recommended regularly. Alternatives considered [Mygate](https://www.capterra.com/p/212555/MyGate/) Reason for choosing ADDA Ease of use, features. Review Source PD Parinitha D. CRM Real Estate Used the software for: 2+ years ### "Over all feedback " June 18, 2024 5.0 Pros Client data management and accounts management Cons We can't use the different adda account in the same browser at a time. Earlier it was possible Review Source SP Satheesan P. Secretery Real Estate Used the software for: 2+ years ### "ADDA is a Great Software for Society Management" June 6, 2024 4.0 I am using ADDA as user and as Community Manager for last 8 years. It is an excelent product for Society management. This is helping us to have transperent accounting and helping us with easy auditing and tracking dues and payments. Pros 1\. Easy to use 2. Gives an easy way to manage the society accounts 3. Mobile apps is helpful for the residents to view their dues and make payment. 4. Lots of reports to help Society management team to manage the accounts and auditing Cons 1\. Need to add more latest communication like WhatsApp 2. Need to have functionality to integrate with thrid pary payment providers like Paytm or PhonePe etc 3. Gatekeeper is not as good as other product in market Reason for choosing ADDA When we purchased ADDA in 2016 there were not many alternatives later alternatives like MyGate and Nobrokerhood came in. I did not spent much time comparing with other products. No with lots of history around it might be difficult to swith to other providers with out losing some transaction history Review Source PKK Pavan Kumar K. Principle Engineer Automotive Used the software for: 2+ years ### "Feedback on ADDA Tool Review" June 13, 2024 4.0 Over all it is good, can be used for small and larger residential apartments and gated communities Pros Support is good and the way it structure on accounting and invoicing bills are good. need to improve in bank and cash section Cons Customization, may need give some flexibility for customization need to improve in bank and cash section and purchase request order Review Source AP Abhishek P. Admin Real Estate Used the software for: Less than 6 months ### "Adda - Great community management App" June 12, 2024 4.0 Pros App setup is easy Setting up admin part is great with proper documentation available Support available is great Cons Gatekeeper app could be enhanced more providing details about check in / check out details in App Reason for choosing ADDA Adda App has a good market presence. Features provided are very good as compared to other platforms available in market Setting up admin part was a great experience and documentation was excellent that ensured self configuration. Support available is great and on time Review Source RV Ravindra V. Moderator Individual & Family Services Used the software for: 2+ years ### "Missing Notification " June 8, 2024 4.0 Pros ADDA is advertisement-free and has a clean, neat layout. Cons Please note ADDA main functionality should be visitor approval, rest like expense and other can be replaceable by a excel sheet with its Pros and cons . In recent times ADDA notifications are inconsistent 1. Notifications not being received at all. for approval 2. Delayed notifications 3. Inconsistent notifications, with some being received and others missed. I have reproduced all the issues with the ADDA support team, but they are asking us to wait for a new launch. This is unacceptable, as these issues are crucial for both security and social needs. Residence cannot afford to miss a Swiggy delivery, nor can resident make a visitor wait at the entry just because the app fails to send a notification on time. Imagine the visitor’s reaction—among others they might suggest using other apps. Please address these issues as soon as possible. Review Source VK Vijay K. Acountant Real Estate Used the software for: 2+ years ### "Software is Verry good for Accounting " June 14, 2024 5.0 Pros Financial Reports, Eassy for Auto Invoicing, Cons Support Staff is Very Good, Product is Very good for end user and accountant Review Source NM Nishikant M. Commercial Co op hsg soc Accounting Used the software for: 1-2 years ### "Overall Review is good" May 23, 2024 5.0 Pros Invoicing done easily . Customer support is also on time. Cons Customer support is also on time & solve all the queries at one time. Review Source AS Ashita S. Lawyer Legal Services Used the software for: 2+ years ### "Good apartment management software " September 22, 2023 5.0 Pros Apartment Adda is a fantastic platform for managing the affairs of residential communities. It simplifies communication among residents, allows for hassle-free maintenance requests, and fosters a sense of community. The features for managing society finances and conducting polls are especially handy. Overall, Apartment Adda has greatly improved our community living experience! Cons Customer service is quite slow to get required changes Review Source kD kowsalya D. Accountant Accounting Used the software for: 2+ years ### "Good" September 28, 2023 4.0 good Pros This is easy to raised invoice & Easy to see the dues to be collected Cons In the invoice overall due is showing .Some residents gets confused Review Source sL sahil L. Founder Real Estate Used the software for: 2+ years ### "Best accounting software" September 29, 2023 5.0 very good Pros the ERP module and the accounting software Cons the customer service support and the chat bot is of no use Review Source PV Prakash V. Security Manager Facilities Services Used the software for: 1-2 years ### "Good " September 22, 2023 5.0 8 Pros This is easy to use application for users. Cons Visitor management needs improvement in parcel and other delivery partners Reason for choosing ADDA Best option Review Source JJ John J. Sr. Systems Engineer Information Technology and Services Used the software for: 2+ years ### " We are very satisfied with the product at the cost provided to us." June 1, 2018 5.0 We were looking for an automated solution for apartment management. We came across ADDA in 2012. It became so simple after this. User management, Income/Expense tracker, Helpdesk tracker are all really good. Pros We have been using ADDA for almost 6 years now. The member invoicing module is very well designed. It's a quick resolution to all issues in a residential complex, be it the complaints, booking of common facilities or management of funds. The customer support is excellent. You approach them with a problem and their full support team swings into immediate action. Cons I used to dislike the UI of the App but with the latest update, they have rolled in a new extremely user-friendly UI. Review Source RN Rupendra N. Head IT Retail Used the software for: 6-12 months ### "Adda implementation and features" September 15, 2023 5.0 good bjt sime customization required Pros easy to use and configure and features also matches ready to uae Cons support and implement and team guidance Review Source VRS VB Rao S. Senior Manager Commercial Real Estate Used the software for: Less than 6 months ### "ADDA Help Desk Management" September 29, 2023 4.0 Email blast communication, Announcement and Help desk Pros Currently using the HELP DESK MANAGEMENT .. which is going smooth. Cons Yet to derive and go for this updates... Review Source VP Vinod P. Sr Director Information Technology and Services Used the software for: 2+ years ### "ApartmentAdda " November 14, 2025 4.0 Overall a good product to manage apartment affairs. Continued enhanced features are added. However, they could be faster. Pros Feature rich product. Simple for understanding most modules. Support staff very good. Gokila Rajeev had engaged with us to solve some of our problems. Was very polite, prompt and supportive. Cons Year end closing needs more attention Personalized joint exploration with customer to encourage usage of all capabilities can be done to take customer service to next level. Review Source BB Bharanidharan B. Director and Co-founder Human Resources Used the software for: 2+ years ### "Best Software" October 18, 2025 5.0 Pros I actively use the Income, Expenses, and Utility Tracker modules, which help me manage our accounts efficiently. I also make use of the Announcements feature to communicate seamlessly with members. ADDA has been excellent for payment tracking — it makes receiving maintenance payments and managing accounting simple and smooth. Everything is working well so far. Our next focus will be on implementing Visitor Management and Helpdesk, which will further enhance our day-to-day operations. Cons Nothing as such, ⁠I have not used any other product, so can't give any comparison. We have not faced any issue so far. Review Source NB Neil B. Chief Operating Officer Non-Profit Organization Management Used the software for: 1-2 years ### "Diamond in the Rough " April 25, 2025 5.0 Our overall experience with ADDA has been phenomenal! The Team is always over the top supportive no matter how trivial our requests are, and they take great pride in end user success. Albeit with there being no single solution to our industry and its needs, ADDA has stood out as a fluid and flexible service provider that continues to push the boundaries of innovation and creativity with their passion to serve its shareholders. Pros The greatest “Pros” of ADDA is the Engineering Team! They are always quick and excited to assist us with tweaks or edits to the product, they have exceeded our expectations on numerous occasions with their innovation and continuing to make the product intuitive for our Customers. Cons We do not have any “Cons” with ADDA. If we were forced to label anything as a “Con” it would be our own internal learning curve of using and maximizing the software. We sometimes struggle to keep pace with the Engineering and Support Teams as they are incredibly fast with their service and support when we run into roadblocks. Review Source RkB Reji krishnan B. Branch Manager Machinery Used the software for: Less than 6 months ### "Happy with ADDA" October 23, 2025 5.0 Overall we are completely satisfied with this management tool. \[sensitive content hidden\] supported well for a fast and easy deployment and supported well during the learning period. Pros Comprehensive solution for a society management that completely cover the entire visitor management, parking, MMC collection, accounting, asset and inventory management. Easy for announcement. Cons Payment gateway charges are comparatively high. Visitors contact detials are not mandatory.. Review Source AJ Akshay J. Admin Accounting Used the software for: 1-2 years ### "Help out to manage operational tasks" November 5, 2024 4.0 It was nice experience using adda, with the help of user feedbacks we together can make it a great product overall. Pros 1\. Ease of using different functions as admin 2. Customer or product support for solving the implementation/customisation issues 3. Workflows are designed well in advance Cons 1\. Need some corrections into workflows 2. As admin, still some access are missing in some functioning that can be done by support team only 3. Hard delete of some entities are necessary to avoid garbage data being accumulated (users, units etc.) 4. Tenant management need some more advancements as its most frequently used and have maximum challenges faced by Apartments or societies. Switched from [Mygate](https://www.capterra.com/p/212555/MyGate/) More customisation possible in different modules which are not possible or is at less extent Review Source AK Amit K. Treasurer Real Estate Used the software for: 2+ years ### "Good platform but need improvement " December 18, 2024 4.0 Good platform but need improvement in area of accounting, vendor invoice processing Pros Operation management is seemless Feature of announcement is good. Cons High transaction charges Accounting feature for invoicing and payment to vendor Review Source RK Rangarajan K. Treasurer Accounting Used the software for: 2+ years ### "HELP FOR RUNNING YEAR END PROCESS" December 7, 2024 5.0 It has been good so far. The customer service has been reasonably good. Pros \[sensitive content hidden\] was extremely helpful in ensuring that the year end process which was hitherto not run for 4 financial years are run properly and the figures frozen Cons Some of the general ledger accounts are not accessible for journal entries. This is a disadvantage compared to Tally. Also, the receivables and payables are broken down into individual elements including GST. Sometime this may be advantageous. Many a times, this seems to be disadvantageous. Reason for choosing ADDA As it seems to be closely aligned with the Apartment Owners requirements Review Source Similar Products Featured ## Related categories [HOA](https://www.capterra.com/hoa-software/)[Property Management Accounting](https://www.capterra.com/property-management-accounting-software/)[Facility Management](https://www.capterra.com/facility-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.