# ADDA Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ADDA the right HOA solution for you? Explore 54 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/165997/ADDA-ERP-GateKeeper/reviews --- ADDA 4.6 (54) [View alternatives](https://www.capterra.com/p/165997/ADDA-ERP-GateKeeper/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ADDA Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews BB Bharanidharan B Director and Co-founderHuman Resources, 51 - 200 employeesUsed the software for: More than 2 years. “I actively use the Income, Expenses, and Utility Tracker modules, which help me manage our accounts efficiently.“ October 18, 2025 AS ARIF ALI S OPERATION MANAGERNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “The software shows an error in browsing while pulling the receipts from the Mollak system.“ April 3, 2024 MA Mohesh A Strategy and OperationsReal Estate, 501 - 1,000 employeesUsed the software for: More than 2 years. “I wanted to take a moment to express my sincere appreciation for the exceptional work your team has done in fixing the GST compliance issues related to the type of invoice challenges and the seamless transition of data.“ November 19, 2024 AS ARIF ALI S OPERATION MANAGERNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “The system hangs quite often during the regular use of the software and automatically logs out.“ April 3, 2024 NB Neil B Chief Operating OfficerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years. “They are always quick and excited to assist us with tweaks or edits to the product, they have exceeded our expectations on numerous occasions with their innovation and continuing to make the product intuitive for our Customers.“ April 25, 2025 VE V R MURTHY E General SecretaryCivic & Social Organization, 11 - 50 employeesUsed the software for: More than 2 years. “Subscription charges are high which are not justified against competitor products“ April 24, 2024 RK Rangarajan K TreasurerAccounting, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “sensitive content hidden\] was extremely helpful in ensuring that the year end process which was hitherto not run for 4 financial years are run properly and the figures frozen“ December 7, 2024 KC Karukayil Thomas C ManagerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “Correction of errors in Deposit allocation.“ May 23, 2024 ## Showing most helpful reviews Showing 1-25 of 54 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RK Rangarajan K. Treasurer Accounting Used the software for: 2+ years ### "HELP FOR RUNNING YEAR END PROCESS" December 7, 2024 5.0 It has been good so far. The customer service has been reasonably good. Pros \[sensitive content hidden\] was extremely helpful in ensuring that the year end process which was hitherto not run for 4 financial years are run properly and the figures frozen Cons Some of the general ledger accounts are not accessible for journal entries. This is a disadvantage compared to Tally. Also, the receivables and payables are broken down into individual elements including GST. Sometime this may be advantageous. Many a times, this seems to be disadvantageous. Reason for choosing ADDA As it seems to be closely aligned with the Apartment Owners requirements Review Source MA Mohesh A. Strategy and Operations Real Estate Used the software for: 2+ years ### "Best Product, Bester Support" November 19, 2024 5.0 I wanted to take a moment to express my sincere appreciation for the exceptional work your team has done in fixing the GST compliance issues related to the type of invoice challenges and the seamless transition of data. Your expertise, dedication, and prompt response in addressing these complexities have truly made a significant difference. The efforts you've put in to ensure that everything is accurately aligned with the compliance requirements are highly commendable. This kind of support is invaluable, and it’s a pleasure to work with a service provider that consistently delivers results of such high quality. Thank you once again for your hard work and commitment. We look forward to continuing our partnership and working with you on future projects. Pros Expertise, dedication, and prompt response in addressing any complexities have truly made a significant difference Cons I have not found any as such, but so far good experience Review Source RV Rajkumar V. Account Assistant Accounting Used the software for: 2+ years ### "Not bad " June 12, 2024 2.0 Pros Easy to use, transparency, confidential Cons Page loading, Log out, Bill format, Report bug, Ledgers Review Source CS Chandra S. Secretary Recreational Facilities and Services Used the software for: Less than 6 months ### "ADDA society app is very good." November 13, 2024 5.0 Pros Mobile app is good and fast. But the visitor management & security app is separate. Cons Payment credits from bank is not prompt. Reconciliation is recommended regularly. Alternatives considered [Mygate](https://www.capterra.com/p/212555/MyGate/) Reason for choosing ADDA Ease of use, features. Review Source SP Satheesan P. Secretery Real Estate Used the software for: 2+ years ### "ADDA is a Great Software for Society Management" June 6, 2024 4.0 I am using ADDA as user and as Community Manager for last 8 years. It is an excelent product for Society management. This is helping us to have transperent accounting and helping us with easy auditing and tracking dues and payments. Pros 1\. Easy to use 2. Gives an easy way to manage the society accounts 3. Mobile apps is helpful for the residents to view their dues and make payment. 4. Lots of reports to help Society management team to manage the accounts and auditing Cons 1\. Need to add more latest communication like WhatsApp 2. Need to have functionality to integrate with thrid pary payment providers like Paytm or PhonePe etc 3. Gatekeeper is not as good as other product in market Reason for choosing ADDA When we purchased ADDA in 2016 there were not many alternatives later alternatives like MyGate and Nobrokerhood came in. I did not spent much time comparing with other products. No with lots of history around it might be difficult to swith to other providers with out losing some transaction history Review Source PKK Pavan Kumar K. Principle Engineer Automotive Used the software for: 2+ years ### "Feedback on ADDA Tool Review" June 13, 2024 4.0 Over all it is good, can be used for small and larger residential apartments and gated communities Pros Support is good and the way it structure on accounting and invoicing bills are good. need to improve in bank and cash section Cons Customization, may need give some flexibility for customization need to improve in bank and cash section and purchase request order Review Source VRME V R MURTHY E. General Secretary Civic & Social Organization Used the software for: 2+ years ### "Adda makes property management hassle-free" April 24, 2024 5.0 Pros Gate management & Accounts management are good. Cons Subscription charges are high which are not justified against competitor products Review Source RV Ravindra V. Moderator Individual & Family Services Used the software for: 2+ years ### "Missing Notification " June 8, 2024 4.0 Pros ADDA is advertisement-free and has a clean, neat layout. Cons Please note ADDA main functionality should be visitor approval, rest like expense and other can be replaceable by a excel sheet with its Pros and cons . In recent times ADDA notifications are inconsistent 1. Notifications not being received at all. for approval 2. Delayed notifications 3. Inconsistent notifications, with some being received and others missed. I have reproduced all the issues with the ADDA support team, but they are asking us to wait for a new launch. This is unacceptable, as these issues are crucial for both security and social needs. Residence cannot afford to miss a Swiggy delivery, nor can resident make a visitor wait at the entry just because the app fails to send a notification on time. Imagine the visitor’s reaction—among others they might suggest using other apps. Please address these issues as soon as possible. Review Source KT Kiran T. Secretary Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy Effective " May 29, 2024 5.0 The installation was quite a simple and easy with excellent support from ADDA implementation team, particularly thanks to Mr. Bharat for his incredible support and quick resolution of the issues. Pros Easy to install, user friendly, better tracking of issues, escalations Auto billing and payments receipts Guard Patrolling Cons yet to explore fully, so will be able to comment after exploring entire package Reason for choosing ADDA expecting better performance and effectivity Review Source AS Ashita S. Lawyer Legal Services Used the software for: 2+ years ### "Good apartment management software " September 22, 2023 5.0 Pros Apartment Adda is a fantastic platform for managing the affairs of residential communities. It simplifies communication among residents, allows for hassle-free maintenance requests, and fosters a sense of community. The features for managing society finances and conducting polls are especially handy. Overall, Apartment Adda has greatly improved our community living experience! Cons Customer service is quite slow to get required changes Review Source SK Sonal K. Administrative Accounting Used the software for: 2+ years ### "friendly app" June 14, 2024 5.0 Wonderful experience, Any time we can view the history Pros Accounts part specifically the maintenance collection option. Cons More options to be add in accounts part for easy access Review Source CT Chakravarthy T. Delivery Manager IT operations Information Technology and Services Used the software for: 2+ years ### "Customer Review" June 8, 2024 5.0 It is a good app. Pros Easy to use, Never goes down or has a lag Cons None so far. Reason for choosing ADDA Zero Adds. Review Source DP Diptendu P. Senior Product Engineer Wireless Used the software for: 1-2 years ### "Ahad Euphoria Feedback " June 14, 2024 5.0 Good, but need to add more features if demened Pros UI. Very user friendly. Good support from the team if needed Cons Not implementing any new features is/are needed as per the requirement Review Source SA Sanam A. Compliance Manager Management Consulting Used the software for: 6-12 months ### "Paradise CHS" June 13, 2024 5.0 Pros User friendly interface. Back support is good. Cons Limitations in features. Changes not possible. Reason for choosing ADDA Committee decided. Review Source AL Arihant L. PARTNER Accounting Used the software for: 6-12 months ### "Good but little Complicated to understand " September 28, 2023 4.0 Pros INVOICING AND CLOUD BASED FEATURE IS VERY GOOd Cons COMPLICATED TO UNDERSTAND THE PROCESS AS IT HAS MANY FEATUREs Review Source SG Swetha G. Realtor Real Estate Used the software for: 6-12 months ### "Essential App for Apartment Residents" April 8, 2020 5.0 Pros The best part about this App is that we do not have to walk to the maintenance office every time to pay our bills and also to fill the complaint forms. It is very convenient for me to do these activities through the app. In ADDA, we get to book essential service providers like medicine, grocery, pest control, etc which we find to be very useful. Cons There is no option to pay rent online through this app. They can include this feature. Review Source VRS VB Rao S. Senior Manager Commercial Real Estate Used the software for: Less than 6 months ### "ADDA Help Desk Management" September 29, 2023 4.0 Email blast communication, Announcement and Help desk Pros Currently using the HELP DESK MANAGEMENT .. which is going smooth. Cons Yet to derive and go for this updates... Review Source VB Vishal B. Assistant Hospitality Used the software for: Less than 6 months ### "Adda Review" June 15, 2024 5.0 Nice and very easy to understand the adda app Pros Interface and the options are very simple to understand. Cons Expense tracker reports should be present by date Review Source VP Vinod P. Sr Director Information Technology and Services Used the software for: 2+ years ### "ApartmentAdda " November 14, 2025 4.0 Overall a good product to manage apartment affairs. Continued enhanced features are added. However, they could be faster. Pros Feature rich product. Simple for understanding most modules. Support staff very good. Gokila Rajeev had engaged with us to solve some of our problems. Was very polite, prompt and supportive. Cons Year end closing needs more attention Personalized joint exploration with customer to encourage usage of all capabilities can be done to take customer service to next level. Review Source BB Bharanidharan B. Director and Co-founder Human Resources Used the software for: 2+ years ### "Best Software" October 18, 2025 5.0 Pros I actively use the Income, Expenses, and Utility Tracker modules, which help me manage our accounts efficiently. I also make use of the Announcements feature to communicate seamlessly with members. ADDA has been excellent for payment tracking — it makes receiving maintenance payments and managing accounting simple and smooth. Everything is working well so far. Our next focus will be on implementing Visitor Management and Helpdesk, which will further enhance our day-to-day operations. Cons Nothing as such, ⁠I have not used any other product, so can't give any comparison. We have not faced any issue so far. Review Source NB Neil B. Chief Operating Officer Non-Profit Organization Management Used the software for: 1-2 years ### "Diamond in the Rough " April 25, 2025 5.0 Our overall experience with ADDA has been phenomenal! The Team is always over the top supportive no matter how trivial our requests are, and they take great pride in end user success. Albeit with there being no single solution to our industry and its needs, ADDA has stood out as a fluid and flexible service provider that continues to push the boundaries of innovation and creativity with their passion to serve its shareholders. Pros The greatest “Pros” of ADDA is the Engineering Team! They are always quick and excited to assist us with tweaks or edits to the product, they have exceeded our expectations on numerous occasions with their innovation and continuing to make the product intuitive for our Customers. Cons We do not have any “Cons” with ADDA. If we were forced to label anything as a “Con” it would be our own internal learning curve of using and maximizing the software. We sometimes struggle to keep pace with the Engineering and Support Teams as they are incredibly fast with their service and support when we run into roadblocks. Review Source RkB Reji krishnan B. Branch Manager Machinery Used the software for: Less than 6 months ### "Happy with ADDA" October 23, 2025 5.0 Overall we are completely satisfied with this management tool. \[sensitive content hidden\] supported well for a fast and easy deployment and supported well during the learning period. Pros Comprehensive solution for a society management that completely cover the entire visitor management, parking, MMC collection, accounting, asset and inventory management. Easy for announcement. Cons Payment gateway charges are comparatively high. Visitors contact detials are not mandatory.. Review Source PS Parvinder S. President Accounting Used the software for: Less than 6 months ### "Excellent Services by the team Adda" May 2, 2025 5.0 Excellent. Starting from initail marketing till deplyoment and even after deplyoment there assistance during any issues faced. Pros Support from Guys. Specially by \[sensitive content hidden\]. He is always ready to help also he helped to solve the issues even after when he was not supposed to. Cons Nothing, as still new to the system will be sure there are always room for improvemwnt. Review Source AK Amit K. Treasurer Real Estate Used the software for: 2+ years ### "Good platform but need improvement " December 18, 2024 4.0 Good platform but need improvement in area of accounting, vendor invoice processing Pros Operation management is seemless Feature of announcement is good. Cons High transaction charges Accounting feature for invoicing and payment to vendor Review Source AJ Akshay J. Admin Accounting Used the software for: 1-2 years ### "Help out to manage operational tasks" November 5, 2024 4.0 It was nice experience using adda, with the help of user feedbacks we together can make it a great product overall. Pros 1\. Ease of using different functions as admin 2. Customer or product support for solving the implementation/customisation issues 3. Workflows are designed well in advance Cons 1\. Need some corrections into workflows 2. As admin, still some access are missing in some functioning that can be done by support team only 3. Hard delete of some entities are necessary to avoid garbage data being accumulated (users, units etc.) 4. Tenant management need some more advancements as its most frequently used and have maximum challenges faced by Apartments or societies. Switched from [Mygate](https://www.capterra.com/p/212555/MyGate/) More customisation possible in different modules which are not possible or is at less extent Review Source Similar Products Featured ## Related categories [HOA](https://www.capterra.com/hoa-software/)[Property Management Accounting](https://www.capterra.com/property-management-accounting-software/)[Facility Management](https://www.capterra.com/facility-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.