# Careficient Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Careficient Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more.

Source: https://www.capterra.com/p/165999/Careficient-AMS/pricing

---

# 

 Careficient Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Careficient

## What is Careficient?

Careficient is a CHAP & ACHC verified EMR software solution for Home Health, Hospice and Home Care agencies. Careficient delivers compliance-first solutions that accelerate company growth by creating agency-wide efficiencies that seamlessly scale to any size agency.

## What is Careficient used for?

[Hospice](https://www.capterra.com/hospice-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/)

Overall rating

Based on 59 user reviews

Reviews sentiment

Positive

90%

Neutral

7%

Negative

3%

Starting price

$995

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Careficient?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://careficient.com/&name=Careficient)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Careficient

4.5 (59)

VS.

[4.7 (166)](https://www.capterra.com/p/188024/Hospice-Tools/reviews/)

Starting Price

$995

per user, per month

Starting Price

$85

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (59)

Ease Of Use

4.8 (166)

Value For Money

4.6 (52)

Value For Money

4.7 (109)

Customer Service

4.7 (55)

Customer Service

4.7 (138)

## Careficient alternatives

[4.5 (151)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/)

Starting price

$295.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.8 (43)](https://www.capterra.com/p/163319/StoriiCare/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.3 (3)](https://www.capterra.com/p/174969/Adult-Day-Care-Software/#reviews)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/165999/Careficient-AMS/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Compliance Management

4.8 (22)

81.82% of 22 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Electronic Signature

4.8 (17)

70.59% of 17 reviewers that rated this feature as important or highly important

Digitally sign online documents

Scheduling

4.9 (15)

80.00% of 15 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

HIPAA Compliant

4.9 (12)

91.67% of 12 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Document Storage

4.8 (11)

90.91% of 11 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Claims Management

4.9 (10)

80.00% of 10 reviewers that rated this feature as important or highly important

Process of submitting and following up on claims with insurance companies

Careficient 66 features

Track outstanding invoices and the money owed from clients

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Creation, administration, and evaluation of assessments or tests

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and monitor bereavement care plans.

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Manage the treatment plan and coordination between care providers and patients with special health care needs

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Communicate using direct chat or messages within the system

Process of submitting and following up on claims with insurance companies

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Provides a channel for team members to share media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Transmit prescriptions to pharmacies electronically

Digitally sign online documents

Track employee schedules, availability, and performance across projects and tasks

Online portal where employees can access and track their own information

Create and securely store digital patient records

Public or private sharing of digital files such as documents, audio/video, images, and more

Generate reports to assess the financial performance of an organization

Store, manage and track all forms in a centralized location

Compliant with HIPAA, which sets standards for sensitive patient data protection

Manage the care, assistance, or services that take place in patient's home

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Meal and snack planning, scheduling and distribution

Access to patient medication history data

Administer and track medication inventory, schedules, dosage, and side-effects

Access software remotely via mobile devices

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

A repository of patient data, including their past and current health issues, treatment history, and more

Patients can register for appointments in advance online

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Accept, record, and reconcile financial transactions

Manage employee salary processes, data, taxes, and records administration efficiently

Online portal that allows physicians to refer patients, order exams, and/or view patient records & images

Systematic evaluation of various aspects of a project or service to prevent defects or issues

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Ability to record, store, update, and retrieve information

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Track time worked per client

Manage volunteer information and direct volunteer resources

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (59)

4.4

Based on 59 reviews

## Pricing

Value for money

4.6 (52)

Basic

$995.00

Value for money

4.6 (52)

4.6

Based on 52 reviews

## Integrations

[

FrameworkLTC](https://www.capterra.com/p/92555/FrameworkLTC/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (55)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (55)

4.7

Based on 55 reviews

## User reviews

Overall rating

4.5

Based on 59 reviews

Filter by rating

5(40)

4(13)

3(4)

2(2)

1(0)

Mentioned topic

Sorted by most recent

LN

LINDA N.

adminstrator director of nurses

Hospital & Health Care

### "ADMINISTRATOR"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2025

satisfied with staff and product, would recommend it to any other agencies looking for a software/product.

Pros

very knowledgeable and willing to assist with questions we might have. all questions are answered in a timely manner and we always get a call back as well.

Cons

the only issues we have had with software is when generating careplan alot of documentation on nurses notes are not transferred over to assessment/when generating plan of cares.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EB

Erin B.

Clinical director

Hospital & Health Care

### "Onboarding process/support was incredible"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 2, 2025

The onboarding process (mostly melissa was the best. They made sure that we had everything in place before handing us off to support.

Pros

The system is easy to navigate once you learn.

Cons

That when having to send transfer summary to a hospital via fax you can't send through the system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RC

Rebecca C.

Admissions Coordinator

Hospital & Health Care

### "Excellent Product and Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 2, 2025

Good, system is user friendly and customer service is good. Nurses on our staff that have used other systems say it is the "kindergarten" of charting systems because it is so easy.

Pros

User friendly, has great "help" options so calling for support is not always necessary. But they are very helpful if calling is needed.

Cons

Would like a hard stop on visit notes if they are "long visits" prior to finalizing the note instead of getting a notification after the visit has been locked. Requested this feature nearly 2 years ago.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JD

Jacqueline D.

Executive Director

Hospital & Health Care

### "We love \[sensitive content hidden\]"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

March 26, 2025

The staff on both the billing and support side are excellent. They take the time to help us pick up the pieces of our mess.

Pros

The support we receive from \[sensitive content hidden\] and the rest of the staff.

Cons

The fact that I am still learning the system after a year of using it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DG

Deann G.

COO

Hospital & Health Care

### "User friendly and excellent service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 25, 2025

As a company we are happy with Careficient and enjoy our working relationship with \[sensitive content hidden\]

Pros

Simple and user friendly software \[sensitive content hidden\] is very nice to work with and answer any questions. This is great b/c our staff feels like they can reach out to her with concerns and questions.

Cons

I would like more educational documents uploaded so we have access to info to present to staff.

Alternatives considered

[WellSky Home Health](https://www.capterra.com/p/97558/WellSky-Home-Health/)

Reasons for choosing Careficient

We used WellSky for home health. It was a BIG disappointment

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RA

Rhonda A.

Billing and Credentialing

Health, Wellness and Fitness

### "Great Job Careficient!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 25, 2025

Careficient is very accomodating to all of our request and acts effeciently and effectively.

Pros

Knowledgeable, professional and very helpful

Cons

I can not think of any items, that impact my positive experience with Careficient.

Switched from

[myUnity Home Care & Hospice](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/)

Bought the agency and needed a new EMR specific to hospice

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CN

Carmen N.

Office Manager

Hospital & Health Care

### "Convenient & Helpful"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 24, 2025

My overall experience with Careficient is that it is wonderful and easy to use! All of my client charts are uniform and easy to navigate. Uploading documents for team members to view is a breeze. I can always reach someone if I am having any issues.

Pros

How helpful the staff is. I work close with \[sensitive content hidden\] and she is wonderful! Responds in a timely manor and is always willing to teach me or assist me when I am having trouble.

Cons

N/A - if I am struggling with something I can usually have it resolved by a team member.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GF

Gail F.

Staff Accountant and Billing

Non-Profit Organization Management

### "Excellent Program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 24, 2025

So far, the program has been easy to use and have not run into any issues so far.

Pros

Ease of use. Program laid out in a very comprehensive way.

Cons

Since we are new users, nothing to report as yet!

Alternatives considered

[eCaring](https://www.capterra.com/p/182217/Home-Care-IT/)

Reasons for choosing Careficient

Ease of use and the availability to set up the system for our needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LT

Lisa T.

Business Office Manager

Hospital & Health Care

### "Good Job to all!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 24, 2025

Pros

Ease of use and the friendly people that take care of us.

Cons

Would be nice to be able to create your own reports.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

Debbie B.

Exec Director

Hospital & Health Care

### "EMR transition process"

5.0

Overall Rating

5.0

5.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 21, 2025

Very supportive and very available team at each step of implementation.

Pros

I appreciate the support from the entire training and implementation team. I was new to my position as the administrator and implementation was started by my predecessor. The sales team were understanding and worked with me to push back the date until we had the right people in place to work the transition.

Cons

There seems to be a lot of work arounds required in the software that could be eliminated or simplified. Use common healthcare language such as "patient record" rather than "patient encounter" and removing drop down boxes with names for clinicians if it leads them to believe it is signing the note for them. Excessive amount of steps that have to be done in a certain order that could be simplified and not require different staff members to do things for a busy team to get so wrapped up in the administrative steps in patient care.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/165999/Careficient-AMS/reviews/)

Popular comparisons

[Hospice Tools vs Careficient](https://www.capterra.com/compare/165999-188024/Careficient-AMS-vs-Hospice-Tools)

[Alora Home Health vs Careficient](https://www.capterra.com/compare/69030-165999/Alora-Homecare-Software-vs-Careficient-AMS) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)