SyncHR

SyncHR

3 / 5 4 reviews

Who Uses This Software?

SyncHRs patented, enterprise-class technology is redefining and simplifying HCM for mid-market companies (250-5000 employees) across all industries.


Average Ratings

4 Reviews
  • 3 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 2.5 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • SyncHR
  • www.synchr.com/
  • Founded 2010
  • United States

About SyncHR

SyncHR is a radically different and better Human Capital Management (HCM) platform, for organizations with 250-5,000 employees, that streamlines Core HR, benefits, payroll and reporting in a single modern solution. We believe in the power of people data and our entire platform was developed to support this purpose. End-to-end automation means less manual work, less errors and greater efficiency, giving you access to timely data you can trust and use to make smarter business decisions.


SyncHR Features

  • 401(k) Tracking
  • Attendance Management
  • Benefits Management
  • Check Printing
  • Compensation Management
  • Deductions Management
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Self Service Portal
  • Tax Management
  • Vacation / Leave Tracking
  • W-2 Preparation
  • Wage Garnishment

SyncHR Reviews Recently Reviewed!

Mostly does what I need but lack in certain areas

Apr 14, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Good user interface, is fairly flexible.

Cons: Lacks ability for employees to submit EEO information.

Overall: Is fairly easy to use compared to many other HCM systems. Not as robust and reporting is a nightmare. Ever since the Mt. TAM release the reporting has given many errors and takes long time to load. I have to clear my cache constantly to get reporting to function.

Has a Long Way To Go!

Feb 17, 2017
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Comments: SyncHR was sold to us with the promise of lots of bells and whistles. What we received was a system without any basic features that are necessary for an HR department to function. Simple things such as adjusted service date, historical benefits data, getting basic reports are simply missing or do not function well. As a result, we need to keep a back-up spreadsheet (luckily we are small enough) to make sure SyncHR doesn't delete vital information. They nickel and dime you for reports, updates, changes, etc. I do not recommend this system.

Pros: The employee access and user interface works well and employees like it.

Cons: Reports are inaccurate or unusable, basis features are missing, deletes important historical information when updating to a new year, EDI feeds often don't work. Lots of time spent troubleshooting with their customer service. And often they charge for that!

Recommendations to other buyers: This system should either get out of the business or get on the right track. With so many competitors, I doubt SyncHR will survive if they don't get their act together immediately. I do not recommend this system.

Good but not great

Feb 01, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Comments: We use SyncHR as our primary HRIS and while it's good in some areas it's not great. The UI can be kind of clunky at times. One thing I found is that when you shrink your browser, some of your tabs disappear instead of shrinking down. It's pretty easy to use except for the reporting. That was a main selling point for us but it's not super intuitive and some of the reports don't generate the data you want. The customer service is quick to answer but not always quick to fix your problem, even if you mark it Urgent. Some file feeds out of SyncHR to other providers has been incorrect, but luckily our account manager helped us resolve them. Overall good but not great.

Automation Equals Savings And Accuracy

Oct 14, 2015
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: SyncHR is the first company I have ever worked with that provides real-time retro pay calculations. The combination of some configurable rules along with how T&A and Employee Scheduling is handled has allowed us to reduce our payroll processing time by 55%.

Cons: The user defined fields are somewhat limited and look forward to 2016 when this is supposed to receive an enhancement.

Recommendations to other buyers: It you're looking for a system that enables you to achieve a higher level of data integrity while reducing the number of people that it takes to manage the platform, SyncHR is for you.