Who Uses This Software?

All Enterprises - large, mid and small sized. The target markets are enterprises which have a sizeable IT department which runs Windows/Mac/ Linux machines.


Average Ratings

14 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    $245.00/year
    See pricing details
  • Pricing Details
    For detailed pricing please refer here https://goo.gl/ChSpwC
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • ManageEngine
  • www.manageengine.com/
  • Founded 1996
  • United States

About Patch Manager Plus

Patch Manager Plus is an automated patch management software that provides enterprises with a single interface for all patch management tasks. Works across platforms, helping you patch Windows, Mac, Linux & 300+ third-party applications. You can automate the scan for missing patches, test & approve for hassle-free patching, customize deployment policies to meet business needs, decline patches & generate vulnerability reports. Patch Manager Plus is now available both on cloud and on-premise.


Patch Manager Plus Features

  • Activity Log
  • Anti Virus
  • Application Security
  • Behavioral Analytics
  • Device Management
  • Encryption
  • Signature Matching
  • Web Threat Management
  • Whitelisting / Blacklisting
  • Automatic Scans
  • Custom Patches
  • Multi-Patch Deployments
  • Network Wide Management
  • Remote Protection
  • Scheduled Deployment
  • Subscription Services
  • Vulnerability Scanning
  • Asset Discovery
  • Asset Tagging
  • Network Scanning
  • Patch Management
  • Policy Management
  • Prioritization
  • Risk Management
  • Vulnerability Assessment
  • Web Scanning

Patch Manager Plus Reviews Recently Reviewed!


Great deal for the money

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Make sure it's complaint with Cyber Essentials, as I'm not sure it is yet. That's a UK regulatory thing.

Pros: Pretty great software, especially for the price. Would tightly recommend going for the full desktop central product as it does even more. Support is pretty good and usually responds / sorts problems quickly

Cons: While overall good. There lack of a UK office makes things difficult from a support perspective as working in different timezones can cause delays.

Vendor Response

by ManageEngine on August 15, 2018

Hello Luke,

Greetings from ManageEngine.

We're glad Patch Manager Plus worked well for you. We are sorry to hear about your
experience with UK support time. We do have a team exclusively working in the UK time
zone to address tickets.

Patch Manager Plus is now brimming with a lot of features to enhance your patching process.
Do let me know if you'd like to have a personalized session briefing you about the
enhancements.

If case of any queries to be resolved, you can let me know or drop in mail to
patchmanagerplus-support@manageengine.com.

Windows update

Jul 05, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: We use ManageEngine Patch Manager Plus to updating Windows systems and many other applications system works quite well.

Cons: Sometimes we have problems with updating non-English applications. I also think that the reporting module can be improved

Vendor Response

by ManageEngine on August 15, 2018

Hello Robert,

Greetings from ManageEngine.

We're glad Patch Manager Plus worked well for you. We have taken your feedback and are
working on the report module. Also, the 'All Patches' view will offer different reports based
on patches, vulnerability status, health of systems, etc.

Do let me know if you'd like to have a personalized session briefing you about the
enhancements we've brought and the best practices to employ in Patch Manager Plus.

If case of any queries to be resolved, you can let me know or drop in mail to
patchmanagerplus-support@manageengine.com.

Patch management

Jul 05, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: ManageEngine Patch Manager Plus is easy to implement solutions for patch management for Windows system works quite well.

Cons: I think that the technical support model can be improved. The system also has too few reports and dashboards with aggregate information.

Vendor Response

by ManageEngine on August 15, 2018

Hello Rafael,

Greetings from ManageEngine.

We're glad Patch Manager Plus worked well for you. We have also taken your feedback and
are working on the report module. Also, the 'All Patches' view will offer different reports
based on patches, vulnerability status, health of systems, etc.

If you are not satisfied with support, do let me know if you'd like to have a personalized
session to resolve your issues fast or for a small briefing of all our new features in Patch
Manager Plus.

If case of any queries to be resolved, you can let me know or drop in mail to
patchmanagerplus-support@manageengine.com.

Software update.

Sep 09, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: ManageEngine Patch Manager Plus very well updates Microsoft software like WSUS, but also allows us to automatically update other software. Software installation is also great.

Cons: There really is not much that I do not like about ManageEngine Patch Manager Plus but technical support is at a very low level.

Patch Manager

Jun 27, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: ManageEngine Patch Manager Plus system is relatively easy to use and provides the opportunity to update Microsoft software and third-party applications

Cons: Technical support model offered by the manufacturer is very bad. The answer time for questions is very long.

Vendor Response

by ManageEngine on August 15, 2018

Hello Miroslaw,

Greetings from ManageEngine.

We're glad Patch Manager Plus worked well for you. We are sorry about your experience
with our support. Now, we have a dedicated team working on resolving issues with Patch
Manager Plus at lightspeed.

Do let me know if you'd like to have a personalized session to resolve your issues fast or for a
small briefing of all our new features in Patch Manager Plus. You can also drop in mail to
patchmanagerplus-support@manageengine.com.

Good product for a great price!

Sep 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is very easy to setup and use and it costs next to nothing which is a huge plus. It does 3rd party updates which WSUS does not do, so it is a great package.

Cons: I cant think of any deal breakers. The software doesnt constantly need to be updated and seems to be rock solid from my experiences.

Overall: Great all around. The program has been out for a while and it very polished. There have been instances where I needed support and was able to get it very quickly, which is very nice.

Complete panorama of your devices

Sep 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Do you have all whole pictire of the status of your device, the straight forward setup and function is very easy, you can have the status of romaing users and can patch many brands

Cons: Don have a kind of liveupdate to apply service pack to the server

Overall: Have all control of the devices

Capterra-loader

Patch Manager Plus for Windows Patch Administration

Sep 18, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Automation tools. The 'Automate Patch Deployment' mechanism of the software is instrumental in maintaining secure infrastructure without sinking time into manually managing updates.

Cons: The setup, teardown, migration and maintenance of the software in an on-prem installation using built-in binaries and tools can be clunky and hard to understand.

Overall: PMP has become an essential administrative application which improves security and saves time and energy.

Inexpensive but Effective

Aug 02, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It is very easy to set up and once you do, it pretty much runs itself. We are a smaller company so it took us about 2 days to set it up.

Cons: We tried to run it in AWS and had issues with downloading patches. We moved it to an on-premise server and it worked much better.

Vendor Response

by ManageEngine on August 09, 2018

Hello Steve,

Greetings from ManageEngine.

We're glad Patch Manager Plus worked well for you. If you are still interested in running it on AWS, do let me know. I'd be happy to set up a personalized session briefing you about the setup and also about the enhancements we've brought to get the best out of Patch Manager Plus.

If case of any queries to be resolved, you can let me know or drop in mail to patchmanagerplus-support@manageengine.com. 

Great idea...but still needs work

Sep 18, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Management of devices. Adding clients. The GUI/web interface is great. The listing of patches needed is great too.

Cons: Support is very slow to respond. Considering it's email. The product feels clunky when deploying software and configuring. Not very straight forward and again. Support is virtually non existent.

Simplified Patching Management

Sep 18, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy deployment of clients. Updates 3rd party apps such as Chrome and Firefox. We are now able to manage the updates of our Apple computers as well. It has made keeping our computers updated much easier while taking less time by the technology staff.

Cons: Takes a little while to get use to and figure out the interface. Not a real con as I just was trying to figure it out without any tutorials.

Overall: It has saved us a lot of time with updating our computers. It is nice to have one place to manage all updates for Windows and OSX.

Update the software

Sep 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Patch and update the system

Cons: They cover a lot of software update

Overall: Windows update and software third party application

ManageEngine Patch Manager Plus

Apr 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software lets you test patches before deployment to mitigate security risks as well as scan an detect endpoints to detect missing patches.

Cons: After testing and using this product their are no cons about it. It does what it says and is very easy to use.

Vendor Response

by ManageEngine on August 15, 2018

Hello Brian,

Greetings from ManageEngine.

We're glad Patch Manager Plus worked well for you.

Patch Manager Plus is now brimming with a lot of features to enhance your patching process.
Do let me know if you'd like to have a personalized session briefing you about the
enhancements.

Also, in case of any queries to be resolved, you can let me know or drop in mail to
patchmanagerplus-support@manageengine.com.

Great Product For Small Businesses

Sep 18, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The software is very easy to use and takes the hard work out of keeping computers up to date.

Cons: Sometimes the program has a difficult time with Office 365 updates.