# kpi.com Projects Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about kpi.com Projects Software - reviews, pricing plans, popular comparisons to other Project Management products and more. Source: https://www.capterra.com/p/166054/kpi-com --- # kpi.com Projects Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) kpi.com Projects ## What is kpi.com Projects? Project Management and Collaboration software for the entire project lifecycle. Seamlessly plan and track all tasks and schedules online. Automate workflow and document management. Turn your strategy into a plan and align with execution. Get more visibility of projects with timesheet hours and dependencies. Monitor projects, workstreams with centralized resource utilization tool and easy-to-use Gantt charts. Bill clients by hours spent with project-based invoices. ## What is kpi.com Projects used for? [Business Management](https://www.capterra.com/business-management-software/)[Project Management](https://www.capterra.com/project-management-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for kpi.com Projects?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.kpi.com&name=kpi.com Projects) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### kpi.com Projects 4.4 (19) VS. [4.4 (15,361)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting Price $10 Per Feature, Per Month Starting Price $7.91 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (18) Ease Of Use 4.1 (14,404) Value For Money 4.4 (11) Value For Money 4.3 (9,808) Customer Service 4.1 (15) Customer Service 4.2 (9,564) ## kpi.com Projects alternatives [4.5 (3,502)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.5 (861)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.6 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (2,984)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/166054/kpi-com/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Agile Methodologies Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Billing & Invoicing Create, manage, and send invoices or bills to customers kpi.com Projects 36 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Create, manage, and send invoices or bills to customers Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure Track and manage schedules and meetings via an integrated calendar Provides a channel for team members to share media files, communicate, and work together Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customize data fields to support various needs and use cases Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Track employee schedules, availability, and performance across projects and tasks Public or private sharing of digital files such as documents, audio/video, images, and more Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies Identify and respond to unexpected problems or failures (ie. "negative events") Visualization tool to organize and optimize tasks and track their status at every stage of workflow Monitor task progress and planned accomplishments to better manage project status A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Arrange tasks based on the level of priority or urgency Plan and coordinate all the resources, costs and time needed to execute assignments Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints Create, send, and track purchase orders and their statuses Generate quotes or estimates for customers Receive data and information in real time Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Process of planning, scheduling and executing the optimal and effective use of human capital across projects Create, manage and track all task activities and progression Log and record hours worked and costs spent to assist in billing and invoicing Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch Track employee/learner's progression through training programs Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.9 (15) 3.9 Based on 15 reviews ## Pricing Value for money 4.4 (11) Free Trial Free Version Basic $10.00 Per Feature,Per Month Value for money 4.4 (11) 4.4 Based on 11 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ Make](https://www.capterra.com/p/154278/Integromat/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (15) 4.1 Based on 15 reviews ## User reviews Overall rating 4.4 Based on 19 reviews Filter by rating 5(10) 4(7) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent Stacey R. Graphic Designer Events Services ### "Great for time tracking!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 21, 2020 Overall I had a positive experience. Pros I really liked the ease of tracking my time on KPI. It was easy to visually digest. Cons I found it hard and confusing to find where my vacation days were stored within the system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Alex S. Junior project engineer Medical Devices ### "Great for logging hours" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 28, 2020 Overall I like KPI but I think there is room for improvements. Pros I like using kpi.com to log my hours for each project. Cons I don’t think all of the sub folders are very clear of what they go to. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MK Michael K. Producer Events Services ### "KPI 2020 REVIEW" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 25, 2020 Accounting, timesheet, & vacation and holiday tabulation Pros Initial tailoring to our business needs, once we worked out those bugs we were off and running. Cons Sometimes difficult for seasoned users to distill financial information tracking as different reports seem show different totals. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SE SHAUNA E. Associate Producer Marketing and Advertising ### "KPI is moving in the right direction! " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 March 10, 2020 The interface of KPI looks great and is easy to use but they could work on their cohesiveness with other programs and tying in accounting and timesheets. Pros I like that KPI has one home screen in which you can view all separate sections to have organization. Cons KPI is missing the link between timesheets, accounting software and mobility within the program. If we were able to view many POs at one time and easily click through them instead of having to exit out and go back in, this program would be more manageable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BK Brian K. Senior Producer Events Services ### "KPI review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 December 10, 2019 Overall it is a useful tool. Pros I appreciate the upgrades made to refresh the site and make it more visually appealing. Cons There are often "quirks" within the system that pop up randomly. There are also often updates that are made that change the functionality that should be communicated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AH Amy H. Production Assistant Events Services ### "Review of KPI" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 November 21, 2019 My overall experience with KPI has been one that's been easy to learn, but frustrating once you learn the capabilities that the service does not have. It works very well for everything that it provides, but there are still some pieces missing that would boost the software's capabilities. Pros The software functions as it should. It has all the features necessary to track project hours, my own personal employee time off, holidays, etc. Putting in information for Purchase Orders and other financials is relatively self-explanatory and easy to comprehend. It's not too over-the-top to understand. Cons This software does not link up well with other software. There are so many different moving pieces when it comes to project management, and KPI doesn't provide any add-ons or ways to link other systems that we use. Budget tracking is also not super comprehensive on KPI, which is one of the main reasons why we are shortly switching to another program. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KH Kara H. Senior Art Director Events Services ### "Not the most user-friendly, but it does a lot in one!" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 November 18, 2019 Pros The timesheet feature. It is the most easy to navigate and I use it on a weekly basis. The timesheet has definitely helped track and uncover important insights into our time that allowed for positive high-level changes at our company. Cons I commend KPI for continuously trying to update for a better user experience, but unfortunately the rollouts aren't always seamless and sometimes eliminate preferred features. Even as a tech-savvy millennial there are lots of areas that are not user-friendly in KPI and unfortunately they have next-to-no customer service to help you tackle those challenges. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LH Lauren H. Account Manager Events Services ### "Newer to KPI" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 November 18, 2019 Pros Ability to have multiple tabs open at the same time in the Project section Cons How frequently it times out, requires you to log back in, and needing to completely refresh/reopen everything Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Stacey R. Graphic Designer Events Services ### "It gets the job done!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 18, 2019 Overall I have had an okay experience with KPI. Pros I like the time tracking capabilities of KPI. This is what I primarily use the tool for. I also like the interface to put in my time off request. Cons I don't find the interface user friendly. It is very confusing trying to find the correct thing you need in their menu. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Matt H. Associate Producer Events Services ### "My Experience with KPI.com Projects" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 October 15, 2019 Overall I was fine with this product, again I have nothing to compare it to. It is what my company has used for years and my entire time here. It does the job, it all depends on what you need it to do for you. Pros I've not worked with many other softwares like KPI.com Projects, so I can't necessarily compare it to others. What I did like is that it has most of the basic features you would need to run a business; track time, set up different jobs and tasks, as well as much much more. Cons We use other software for travel and finances that don't interact with KPI.com Projects. On that end it makes it more time consuming doing things multiple times rather than letting the two softwares talk to each other. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/166054/kpi-com/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)