MedEvolve

MedEvolve

4 / 5 21 reviews

Who Uses This Software?

MedEvolve PM is the preferred Practice Management system for specialty physician practices in the U.S. including: orthopedics, ophthalmology, urology, physical therapy, pathology and more.


Average Ratings

21 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Business Hours

Vendor Details

  • MedEvolve
  • www.medevolve.com
  • Founded 1998
  • United States

About MedEvolve

MedEvolve Practice Management (PM) Software helps specialty practices improve their speed, accuracy, productivity and revenue. Our clients consider MedEvolve PM to be the hub of their practices' operations. The scheduling workflow easily optimizes for maximum density by provider, resource or location. Other capabilities include one-click first-available appointments, simple blocking and rescheduling for provider conflicts, individual or batch eligibility verifications and billing management.


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MedEvolve Features

  • Billing Estimates
  • Claim Scrubbing
  • Claims Management
  • Code & Charge Entry
  • Patient Eligibility Checks
  • Patient Payment History
  • Payment Processing
  • Practice Management
  • Remittance Advice
  • Statements & Collections

MedEvolve Reviews Recently Reviewed!


Works well for our expanding clinic.

Jun 29, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I am responsible for training employees to use MedEvolve in our clinic. This program is extremely easy to teach/learn, no matter previous computer experience.

Cons: I am still being told MedEvolve they can not do an update to their system to hide errors or outdated information (i.e., insurance plans that assimilate continuously, duplicate referring physician profiles, etc). We do review new systems that come out to stay current on what is on the market and, while MedEvolve remains our choice, every other system we have looked at is able to perform this service. Our system is full of errors that I can not hide from the user group to keep them from choosing wrong information.

I work with MedEvolve every day!

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
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Pros: I love this program. I have been using it for almost five years now! The scheduling is super easy. Creating new patients and searching for existing patients is a breeze. I work in the control function mostly posting charges for all the doctors, and I feel that it is very user friendly. They have great customer service...any time I have any trouble I always get a quick response via email or a phone call from really nice representatives.

Cons: Every once in a while the check eligibility function on insurances freezes up and I get knocked out of MedEvolve and have to log back in, but other than that I don't have any major issues/cons with this product!

I've been using this system for almost 7 years & I love that it is easy to learn & use!

Jun 27, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: That when there is an issue - help is just a phone call or an email away. The support team is always willing to go the extra mile to help with any situations even when it is an IT issue or our EMR is the culprit. The support team again is great-they explain and teach and help - they deserve a GOLD star.

Cons: That we have to have 2 systems ie:EMR. It is very frustrating to have to work within two different systems and unfortunately the EMR we have is going away so we will no longer have medevolve in a few months.

Overall: A working knowledge of billing - posting - of patient charges- Insurance payments -Patient payments!

have been with MedEvolve for many years, support has changed greatly since the beginning years.

Jul 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: ease of use - billing software is very good and easy to learn. Appointment scheduling pretty good, don't like the new changes though

Cons: reports can be a little tricky- lost a report due to an update that I have used since day 1 - sent an email 3/13/17, case 96021, and no one has ever gotten back with me ??? Also had someone working on an issue with an appointment type not transferring to GMed a month ago and still not resolved

Overall: before going with MedEvolve we did all our claims on paper and kept paper ledgers for statement purposes. Looked at several software systems back in 2002 and MedEvolve was the easiest to use and reports were many

Operator friendly

Jun 29, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: System prompts you to the next field, one window to work from. I like the multiview window. Thanks!

Cons: No cons for me! I didn't use the biling part of the system, so I'm not much help there. I used account info, prescription and schedule.

Overall: I used the system for almost 6 years before our company opted for another software. To say the least, I'm disappointed in the friendliness of the new software. It is a huge learning curve and we have to log into their server first, then log in again for the actual program. Once in the systemt there are two window to manipulate to use the system. I'm not sure what we're doing!

Could use some improvement...

Mar 08, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Overall, a good product!

Pros: It helps our office organize appointments for multiple doctors. I love how they added the color change feature to the insurance when it's active (green) or inactive (red.) Very easy to spot a bad insurance from the scheduler.

Cons: It freezes up on me sometimes and kicks me out. I wish it would organize fee schedules for each carrier so we could calculate estimates for patients immediately instead of having an off-site benefits verifier...

MedEvolve is very user friendly and easy to understand!

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I love how easy it is to operate and navigate through the system! The ease of generating reports (including data mining) is greatly appreciated!

Cons: My one thing I don't really care for is that when I have charges in my inbound queue I cannot always attach them to pull through...I have to do a manual post to make sure the charges attach to the right line item.

Overall: I am easily able to process hundreds of charges on a daily basis to maintain the revenue flow for our practice.

A good PM program that has the potential to be even better.

Jun 26, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: When the support staff answers the tech support line. Can usually get an immediate resolution to an issue. Which is extremely important.

Cons: No longer having Word/Excel capabilities was a huge mistake in my opinion. The custom reporting capability is still very limited & most times extremely difficult to set up a report. Too many different areas to determine if where should try making a report from. Reports, Account Analysis or Data Mining.

Changes have been made so it's taking some getting used to.

Jul 02, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: The software is no problem. It's very user-friendly and easy to learn. It shows up in red anything you forgot to put in that's needed to be what the software is designed for. We have had newly come on board that has picked up learning it within a days time with my problem.

Cons: Software is not a problem. I just like being able to call and talk to someone instead of waiting on a reply from an email.

GREAT.

Jul 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Input is user friendly
It's easy to manuver between the patient acccounts, tables and applications without opening/closing

Cons: 1. Need more user flexibility in generating custom reports vs having to submit a request get a quote - sometimes it is a time sensitive issue
2. Lack of user's ability to add claim rules that may apply to specific healthplans
3. Issues with modifying appointment templates

Good program although a little sluggish for the cost

Jun 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Great features, it really does a lot for you! But you need enough training
Uses for all persons in the team, probably best for large users, we are a small practice so we do not have enough people for all tasks etc.

Cons: Slowness and sluggishness are a problem right now... It was not always so...
The support team "ticket" system is a pain!

Overall: Ease of use compared to others

It isn't as user friendly as other systems I've worked on, but overall it is a decent program

Jun 29, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Electronic posting is easy and takes seconds. Reports from electronic posting are immediately available and easy to access.

Cons: Issues with the system not billing tertiary insurance have been brought up several times and not resolved. Reporting isn't user friendly at all and difficult to navigate between different reporting capabilities and get consistent numbers.

Good product for revenue cycle management

Jan 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Web enabled product and easy to use. We use their billing module only for revenue cycle management. They do have a robust scheduling and analytics module

Cons: The documentation module doesn't have the necessary functionalities to meet the CMS requirements for outpatient rehab clinics.

Support is great and is amazing. He is beyond helpful and knowledgeable.

Jul 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: easy to use. there is nothing difficult with how to go from screen to screen. Everything you need is on the "tree". Billing is easy.

Cons: color combo. Sometimes hard to see. Also a few minor things that could be changed like being able to look at eft's while in a posting batch

I think it's functional but its UI could be improved to feel more 2018.

Jun 26, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: It is pretty simple and self explanatory. Posting charges is quick and to the point. Doesn't crash often.

Cons: I don't like the cases. I don't like how we have so many cases with so many body parts and I want to condense them but MedEvolve doesn't let me delete them.

I work with Medevole daily for the past several years.

Jun 29, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the automated systems and work flows that can be set up. It is user friendly and easy to navigate and understand for the most part.

Cons: Quite often I will get kicked out when printing, adding account number in demographic screen, working in A/R screen.

Overall I'm pleased with the service.

Jun 29, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: VERY, user friendly, easy to navigate and train others to use daily, easy to add, change, or update patients information.

Cons: Statements to patients are not easy to read, patients are constantly complaining that they cannot see the payments that they made.

Have had good experience with software. User friendly. Sometimes there are glitches.

Jul 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use.. user friendly. Ease of coding tools and pop up ICD-10 and CPT coding.
Very easy to teach others to input PHI data

Cons: reports... pivot tables they are difficult to set up but staff is very helpful when reports are requested

Overall: ease of use

There has been a lot of issues

Jul 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy user friendly, most are very quick to learn would have liked a little more training when we started.

Cons: lOTS OF ISSUES, constant updates that seem to make the system worse. Lots of things we where never shown with the system.

MedEvolve is fairly easy to learn and use

Jul 20, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: very visual and easy to understand, many different ways to do the same functions so you can use your own preferences and are not stuck using just one way of working

Cons: I feel like I could use more hot keys so the mouse isn't used so much on everything. No other issues I have come across.

Overall: Easier to do my job

Simple to work with. Integration with Phoenix does not always work well.

Jun 29, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: User interface is easy for end users to understand
User creation and administration is easy to use and teach to others

Cons: Does not integrate with Phoenix flawlessly, There are times where support intervention is required to get schedules to properly sync into phoenix