# Tracked Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Tracked Software - reviews, pricing plans, popular comparisons to other Project Management products and more. Source: https://www.capterra.com/p/166067/Tracked --- # Tracked Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Tracked ## What is Tracked? Labels for to-dos and Kanban boards for projects, all within Basecamps UI. ## What is Tracked used for? [Project Management](https://www.capterra.com/project-management-software/) Top alternative Featured Overall rating Based on 187 user reviews Reviews sentiment Positive 90% Neutral 8% Negative 2% Starting price $9 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Tracked?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.trackedhq.com&name=Tracked) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Tracked 4.3 (187) VS. [4.5 (487)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting Price $9 Per User, Per Month Starting Price $10 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (187) Ease Of Use 4.4 (487) Value For Money 4.4 (132) Value For Money 4.4 (354) Customer Service 4.4 (114) Customer Service 4.5 (425) ## Tracked alternatives [4.5 (3,526)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.5 (868)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.5 (13,604)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.6 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/166067/Tracked/alternatives/) ## FAQs about Tracked Overview ### What problems does Tracked solve? Tracked solves scattered task ownership, poor visibility across Basecamp projects, and time wasted on manual status updates by turning to-dos and projects into easy drag-and-drop Kanban boards. Project managers, developers, support teams, and cross-functional departments use it to prioritize work, monitor workload, and track progress across clients, sprints, and implementations. Answer based on 132 reviews Overview ### Which roles and teams benefit most from Tracked? Tracked is most used by project managers, marketing and content teams, and web development and design professionals who need visibility into digital project progress. Business owners and executives use it to monitor delivery, while customer success and operations leaders rely on it to streamline collaboration, reporting, and client communication. Answer based on 187 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and specific industries is Tracked built for? Tracked is designed for any company using Basecamp, from small businesses to larger organizations, that wants to add labels or kanban boards to project management. It does not target a specific industry and is suited to teams across sectors that already rely on Basecamp for organizing work. Features and Usability ### What are the key features of Tracked? Tracked includes core project management features like kanban boards, task management, drag-and-drop updates, and workflow management, with Basecamp integration as a key differentiator. Reviewers also highlight team collaboration tools, custom labels for filtering and prioritization, plus project tracking and reporting views for team workload and status visibility. Answer based on 90 reviews Pricing ### How much does it cost and what fees or limitations are included? Tracked starts at $9/user/month for the Basic plan, with notes that pricing may also be $3/user/month or $60/month for unlimited users. A free version and free trial are available. Reviewers call it affordable and reasonable, though some small agencies found the per-user structure slightly expensive. Answer based on 13 reviews Integrations ### Which third-party tools and platforms does Tracked integrate with? Tracked integrates with Basecamp. Answer based on 13 reviews Getting Started and Support ### What training and onboarding options does Tracked offer? Tracked provides live online training for teams getting started. This format supports guided setup and real-time instruction with a trainer or product specialist, giving users a live environment to ask questions and review core features during onboarding. Answer based on 2 reviews Getting Started and Support ### What customer support options does Tracked offer, and how do users rate the experience? Tracked offers email/help desk and chat support. Users generally describe support as responsive, helpful, and quick to address bugs, questions, and feature requests, with some saying fixes arrived fast. A few users mention frustration finding answers on their own and needing support after sync, login, or interface issues. Answer based on 39 reviews Project management ### How well does Tracked work for project management? Tracked improves project management with visual boards, task tracking, and clearer priorities across Basecamp projects. Marketing teams, designers, developers, and small business users like seeing project status, assignments, and blockers in one place, though some mention navigation issues, occasional glitches, limited flexibility, and a reliance on the Chrome extension. Answer based on 43 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Drag & Drop 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Assemble applications and processes by dragging over and arranging pre-built components Kanban Board 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Visualization tool to organize and optimize tasks and track their status at every stage of workflow Prioritization 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Arrange tasks based on the level of priority or urgency Third-Party Integrations 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Workflow Management 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Reporting/Project Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Tracked 7 features Assemble applications and processes by dragging over and arranging pre-built components Visualization tool to organize and optimize tasks and track their status at every stage of workflow Arrange tasks based on the level of priority or urgency Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.0 (187) 4.0 Based on 187 reviews ## Pricing Value for money 4.4 (132) Free Trial Free Version Basic $9.00 Per User,Per Month It includes: - Unlimited Estimates - Unlimited Labels - Unlimited Projects - Unlimited Todos Value for money 4.4 (132) 4.4 Based on 132 reviews ## Integrations [ Basecamp](https://www.capterra.com/p/56808/Basecamp/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (114) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (114) 4.4 Based on 114 reviews ## User reviews Overall rating 4.3 Based on 187 reviews Filter by rating 5(82) 4(86) 3(15) 2(2) 1(2) Mentioned topic Sorted by most recent Todd W. Director Marketing and Advertising ### "Asleep at the wheel :(" 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 May 29, 2026 Goo when it works but really hope that they support it or someone else comes up with a better tool in the category Pros Provides a handy Kanban tracker interface which is still better than the card sorter view in Basecamp... but it frequently breaks and support is asleep at the wheel. So its a real shame the support choked and it frequently becomes unstable. When it works its great - but a real shame it's not more closely managed. Cons Unstable, unsupported and the least reliable part of our stack. Breaks down for no reason and we've got a feeling that the new Basecamp 5 will not be supported so we are just hanging in by a thread with this. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Head of International Division Information Technology and Services ### "A must have for BaseCamp Users " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 30, 2023 Pros Excellent addition to BaseCamp, allows for agile planning, easier stand up meetings, more visual way to visualise workload of each resource, their workflow and allows for easy 'on the fly' priorisation. If you are doing sprints or work with agile and you have BaseCamp this is a must have integration Cons It takes a bit to load, but it's not much time and is normal being an integration Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PH Patricia H. Agency Owner Insurance ### "Great Project Tracking Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 22, 2020 Communication with a team that is remote from each other. Pros Communicating with the team; asking questions of the team; creating to-do's for other team members and self; sharing documents; pinging. Cons Email notifications are a little delayed; i'd prefer that they be sent instantaneously. I wish pings could pop up on your computer vs. being sent to email. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KH KJ H. Team Leader Restaurants ### "Tracked greatly improves Basecamp" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 7, 2020 Pros I love the ability to make my Basecamp To-dos into a kanban style board. The user interface is so clean and really meshes with Basecamp. Cons I don't like having to pay for each user that uses Tracked. Some people don't need access to the board but are in the team, so they still have to pay. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Sarah A. Account Supervisor Marketing and Advertising ### "Tracked Makes Basecamp Even More Efficient! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 19, 2019 Love that Tracked is now a part of basecamp! It feels like it always should have been a part of the software as it allow us to stay in basecamp for all of our project needs, rather than jumping in between software and has made us more efficient in our day to day projects! Pros We love using basecamp with some of our partners to easily keep track of a project, but Tracked has increased that organization tenfold. We can keep everything from a task list to assets to comments all in one place so that we can all easily stay on top of the project! Cons It would be nice to have Tracked in the desktop and/or mobile apps, as I sometimes am on Basecamp from my phone. Overall, not much I would change! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Site Reliability Architect Biotechnology ### "Look out JIRA! There's a new player in town!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 3, 2019 Great ROI delivered already from the time savings alone. The UI responsiveness really sealed the deal! Pros Coming from using JIRA for years, Tracked was a breath of fresh air! So much better performance when dealing with large scale project management. Cons Some of the workflows seemed non-intuitive to me, but that was probably just because I was used to JIRA! I'll get used to it eventually. Switched from [Jira](https://www.capterra.com/p/19319/JIRA/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SK Stephanie K. lab tech Biotechnology ### "Great Addition to Basecamp" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 August 4, 2019 Pros This software allows you to customize your to-do list and makes for better time management as you can rank your to-do's as well as customize the length that a certain task will require. Cons It does cost to add Tracked to your Basecamp.. but it does have benefits and a free trial is available to see if the add on is beneficial to your workplace. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Andrea T. Digital Campaign Executive Broadcast Media ### "Great collab tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 July 25, 2019 Pros It's very good for organisation and project management as it allows collaboration between different teams and individuals. Cons there's not many cons, has most of the features you require. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LR Liisa R. Sr. Copywriter Consumer Goods ### "Helps keep priorities and projects moving forward" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 12, 2019 Pros Ease of use, simple easy interface, at a glance organization Cons That you can't connect / trigger subsequent tasks in a project Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MR Margaret R. Sales Admin Security and Investigations ### "I downloaded tracked but don't use it much. " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 June 13, 2019 I'm glad this option is available, even though I don't personally use it. Pros It seems like it could be really great, but didn't fit my particular needs. Cons Didn't really enhance my particular tasks. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/166067/Tracked/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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