Tracked

Tracked

4 / 5 4 reviews

Who Uses This Software?

Any Basecamp user looking to add labels or kanban boards to their projects.


Average Ratings

4 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $3.00/month/user
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Online

Vendor Details

  • Tracked
  • www.trackedhq.com
  • Founded 2017
  • United States

About Tracked

Labels for to-dos and Kanban boards for projects, all within Basecamps UI.


Tracked Features

  • Budget Management
  • Issue Management
  • IT Project Management
  • Milestone Tracking
  • Percent-Complete Tracking
  • Portfolio Management
  • Project Planning
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Task Management
  • Time & Expense Tracking

Tracked Reviews Recently Reviewed!

Valuable addition to Basecamp 3 workflow

Oct 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: I love that there is finally a kanban board integration with Basecamp 3 that is straight-forward and relatively simple to use within existing Basecamp projects.

Cons: Some of the features and functionality feel a bit clunky in the beginning; however, once a workflow is well established across the team, we've found these issues are not terribly impactful given the value of the integration overall.

Really helps organize our thoughts in a visual manner.

Oct 03, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to add labels is really awesome and makes it easier to organize things by importance so I know what needs to be done today, tomorrow and next week.

Cons: Adding and changing admins for the main account needs to be a bit easier as people come and go through the organization.

Great Product, Great Concept, Exceptional Customer Service

Oct 03, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Customer service is great, very responsive, quick fixes to issues.
Love the labels and the Kanban boards

Cons: There were some bugs, however, they quickly resolved
Need to install and register browser extension on every pc that you use

Overall, very easy to use!

Oct 03, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The best part about this software is, of course, the board. It's easy to use and provides a great, quick visual of ticket progress.

Cons: Some cons:
- Syncing tickets puts everything at the bottom. This makes sense, but it's hard to prioritize tickets because a user has to drag them manually.
- It'd be great to create permissions that restrict which users can shift tickets to which lanes.

Overall: The board!