Who Uses This Software?

Any Basecamp user looking to add labels or kanban boards to their projects.


Average Ratings

56 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $3.00/month/user
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Online

Vendor Details

  • Tracked
  • www.trackedhq.com
  • Founded 2017
  • United States

About Tracked for Basecamp

Labels for to-dos and Kanban boards for projects, all within Basecamps UI.


Tracked for Basecamp Features

  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Cost-to-Completion Tracking
  • Customizable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Resource Management
  • Time & Expense Tracking
  • Traditional Methodologies

Tracked for Basecamp Reviews Recently Reviewed!


Tracked has increased the overall efficiency of our business

Apr 19, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the functionality. While it has it's occasional glitches, the overall use of it is amazing. Our company has benefited from it so much. Even though we are a smaller team we all work together, sometimes remote, and we juggle a lot of different things for an ever-growing client list. Tracked has helped us communicate better because we could hop in and see what projects were being worked on and who has been working on them. It has allowed us to break out bigger projects into smaller bit size pieces that make more sense to the team.

Cons: The glitches are pretty common. We also had some issues for a while trying to figure out labels to where we did not have to recreate the same ones every new task we made. But support was always there to help.

Overall: The ability to run a team more efficiently and have an overall view of what is happening and when and who is working on it.

Capterra-loader

We juggle clients and projects so Basecamp keeps us on top of everything!

Apr 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: We can organize everything from to-dos to documents to random thoughts about a client or project in one place so it is easy to stay on top of everything or to pick up where you left off.

Cons: one feature that I hope is coming soon is to be able to make a repeating to-do. Right now we change the date but don't have the satisfaction of checking it off every time.

Overall: A clearer mind because I know that I have captured all the parts of a client or project and I can quickly assign tasks and now that my team is on top of everything.

The proposal is great but the feature is very slow to sync and don't have a template of boards

Apr 17, 2018
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: You don't need to get out of Basecamp to see your boards, same layout and easy do locate and its promisse to solve one of my big issues with Basecamp, that is organize and priorize many todos.

Cons: Very slow, fi you need to use it many times a day you give up and also your team. I think the ideia is great but need something more to keep using. One example is if I organize a KanbanBoard to one designer and if he move the jobs in his board and add the job to another designer, nothing will change in the other designer board and also the board names are always different. Maybe its usefull to a small team or to a freelance.

Streamlined design & effortless operation are key to your organization's needs.

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The navigation between different interfaces is easy and organized. Everything I need to move my tasks from "to-do" to "done" is at my fingertips. I can communicate easily with everyone on my team and let them know all statuses and updates and move between all the different tasks without hassle. Its impeccable design optimizes my workflow and productivity across the board.

Cons: I would like to see an increased design personalization feature. Something to make the website feel a bit more like home (color choice or areas for updating an inspirational quote on the home page would be awesome). Overall, amazing, but it could be a bit more personalized.

Overall: Because of this product, I don't just complete my tasks - I crush them with ease. I do every job better with it, and my time is saved while doing it.

Used in advertising

Apr 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: Its seamless and allows me to quickly deliver feedback to my team, and in turn they manage to also quickly get back to me.

Cons: Its a minor issue when I type, sometimes indenting isn't recognized when I hit tab on my keyboard--sometimes it works and sometimes it doesn't.

Overall: In other parts of the advertising world, companies are still using paper to deliver their job requests; and I think having it on digital is extremely efficient.

Helpful addition to Basecamp, allows us to organize and prioritize tasks.

Apr 20, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Ability to link Basecamp cards to priorities. Would be hard to link each card with a separate card in Trello.

Discussions are all in one place.

Addresses a legit need in Basecamp lots of engineering teams use Kanban boards.

Cons: Its not as easy to use as Trello.

It feels a little clunky and hard to use for example, when clicking on a card, it appears in a small-ish modal, which is a chore to navigate. Would rather have it open in a larger modal that looks more like the Basecamp UI.

Overall, it might make more sense to just use Trello for engineering related tasks, and only use Basecamp for things that the rest of the company needs to see/comment on.

Overall: Kanban board for Basecamp cards, a single place for comments around tasks.

A great idea, but a difficult approach.

Apr 17, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Tracked was the only solution that would allow us to have Kanban boards within the actual Basecamp 3 website itself. That "single source of truth" is important to us -- we've had issues in the past with data getting missed because it's siloed in multiple places. There were other Kanban providers for Basecamp, but none that surfaced the data within the Basecamp interface.

Cons: It's a bit limited because of how it's implemented. Inserting and rearranging page elements on-the-fly to add the Kanban views to the standard Basecamp pages sometimes causes visual glitches or rendering oddities. Page elements wind up out of place sometimes and refreshing the page doesn't always fix the problem.

Overall: It helped us organize a bit better.

Tracked for Basecamp allowed me to make a decison to stay on Basecamp longer vs Asana w/Kanban.

Apr 17, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It brings a feature to Basecamp that is almost essential for efficiency and productivity. Trello and Asana already allows for Kanban .... This add-on allows Basecamp to finally do the same.

Cons: Not as flexible as other Kanban solutions... probably more on BaseCamp's side... Was not able to have a single Kanban card where you could have to dos as part of the card; limited color coding, limted labeling ... compare it with Trello or Asana's Kanban features and you may agree.

Overall: Gave Basecamp a Kanban solution... something it needs badly.

Perfect addition!

Apr 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Everything. Basically, I couldn't do without Tracked! Without it I could hardly use basecamp.

Cons: Nothing really. It's still getting perfected by the dev team. So at this stage I couldn't expect more from it. Probably it will increase in user experience and quality as the continue to fine tune it.

Very positive, everyone learn to use it right away

Apr 17, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to integrate with our favourite project management tool, that meant a huge improvement in our workflow with out any major migration

Cons: Maybe more features, like github/bitbucket integration or an independanta app for mobile tracking so you can always be connected

Overall: Being able to visualy track progress

Basecamp/Tracked combo is the best bang for the buck for project/task management application

May 02, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The agile/scrum style verticals are a essential for productivity and efficiency. The labels feature transforms Basecamp into an application that provides so much value for what you are getting.

Cons: I would love for Basecamp and Tracked to collaborate on a thick client or mobile app so that users can have the same experience when they are on their phone or while offline.

Overall: Increased efficiency when using Basecamp. I know exactly where I am at with my project/assignment and what I still have to do. Our team meetings are much shorter with Basecamp/Tracked because our team knows exactly what page everyone is on and/or if anyone is stuck or overloaded with work. Please keep updating/improving on this software.

It adds one of the most needed features to BC

Apr 17, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Great product, easy to use and very affordable price. The addition of the 'My Kanban' option was great!

Cons: Not necessarily needs to be through this product but I really wish Basecamp had the ability to create dependencies.

Overall: Increased productivity, also I don't use SmartSheet as often anymore.

For the complexity of the projects we are handling is good enough

Apr 23, 2018
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Simple to use. Easy to Set up. Coupling with Basecampthat was out tool for managing projects in a more standard way.

Cons: Some coupling with basecamp should be improved. I have doubts about using it in more complex projects.

Overall: Implementing a new methodology for product development.

Great product, slightly expansive so not everyone on the team can get it

Apr 24, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ability to add tags to tasks is very useful. Making it a drop down might be more intuitive and functional.

Cons: We don't actually use a lot of the features so cost seems a little high. Would be great if we can just pay for single features we use.

Kanaban boards inside BaseCamp workflows is the really what I needed

Apr 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: * Price is really good
* Love board style workflows inside BaseCamp
* To-Dos are much more fun now

Cons: * If possible, I would like few more features.
* The design of the board is little bit off. I would like it more nicer.

Tracked really helps with the Kanban feature, organizing the company workflow.

Apr 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is easy to create new To-dos, and move them around the columns.
It is useful to have a different board for each project/team.
Integration with Basecamp was simple to do.

Cons: The Kanban UI could be a lttle more polished/beautiful. Although I imagine it could be difficult to change while still maintaining design consistency with Basecamp.
We used to use Jira Kanban, and I think it was more pleasant to look at.
Besides that, there is the fact that the product can get pricy for a great number of collaborators.

Overall: Organizing workflow and integration with tool used at company-wide level

Used it for assigning labels to the project tasks to group the tasks by labels.

Apr 18, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Assigning labels is a convenient way to group the tasks and also makes it easier to search and navigate to a particular task. I used labels to group the tasks according to functional areas.

Cons: Initially it took me a while to figure out how to add a new label as the process of adding a new label I feel is a bit ambiguous. Once you know it, its pretty simple.

Tracked has been really helpful in project management, especially with multiple people on a project.

May 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very easy to set up and create to-dos. With being in an IT department, we have requests come in very frequently on top of our long-term projects. Tracked does a great job of making it easy to manage and continue to be as efficient as possible.

Cons: So far, I have not found really any cons to the software. As i continue to use the software, i will continue to provide feedback for improvement as it comes in.

Overall: This software, as its meant to do, really benefits my team and me in keeping our projects and tasks under control. It also really allows us to be as efficient as possible.

My overall experience has been very positive

Apr 18, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like the most about Tracked is the easy and clear visualization of the to-do's of the whole team. Also, installing it is very easy and the integration with BaseCamp is smooth.

Cons: It doesn't work with the BaseCamp app, so if I want to use it, I have to open my browser and go to BaseCamp's website. Also, when I first installed it, it was confusing and din't really know where to find the Kanban board. After your figure it out though, it works great.

Overall: A very good organization of the whole team's projects and collaborations.

Asset to our project workflow

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very intuitive to use.

Stellar features such as mirroring completed tasks in the Kanban board with the task list.

Cons: No ability to consolidate all Kanban boards for each project into one big (overview) board.

No ability to mirror all of the custom labels to all of the other Kanban boards.

Adds really useful features to an already great platform.

Apr 18, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: It's simple and straightforward. Adds kanban style cards and other functionalities that software developers in particular miss about basecamp.

Cons: Because it's so targeted and simple, sometimes there are important functionalities that are missing. It is also a bit buggy at times. When first integrating, we had trouble getting it to work properly, and it wouldn't show for every account.

Overall: Adds functionalities that are not native to basecamp and are quite important, especially for software developers.

Easy to use and very usefull.

Apr 24, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's extremely easy to use and integrates well with Basecamp. It adds a new section with the Kanban Board where we can literally drag and drop like a post-it on a real board. We can label, assign dates and people like a normal to-do.

Cons: Having it as a chrome extension might not be the best option for some users. And it will not mark tasks as complete when moved to the Done section.

Overall: It allows to be more organized with all the tasks during the project.

Easy to collaborate

Apr 17, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This tool makes collaborating with multiple teams easy. With file sharing functionality and the ability to include emoji cons makes it fun to use. The notifications and the ability to check off a to do list helps make daily to do easy to remember.

Cons: It was hard to use in the beginning because of the fact that there was so much functionality and not too much of a tutorial when I started using it. Once I got it, it was easy to use.

Great, easy to use tool, minimal set up, great productivity

Apr 22, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Integrates easily into Basecamp 3, simple drag and drop Kanban interface for project to dos. Love that they have added an account wide Kanban board for all to dos.

Cons: There's some times where Tracked hangs a bit when loading up a project for the first time, especially if there's lots of To Do items that it needs to sync.

Overall: Easier to organise tasks and to dos, based on projects or across all projects.
Ability to segment/chunk my work into manageable tasks/sprints.

Trello in Basecamp, oh my!

Apr 19, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Adopting Trello style kanban boards instead of static to-do lists inside Basecamp is excellent, and helps us keep things in one place.

Cons: Because it relies on a browser extension, it can't be used in either the official Desktop or mobile applications, leading to an inconsistent user experience across platforms.

Overall: Adopting agile methodologies inside of our existing software helped streamline the process of changing our processes, since the software stayed the same.

Is a very usefull tool

Apr 17, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy and confortable. ITs easy to find the proyects that you are working in. Plenity of shortcuts to the To-Dos and tasks in basecamp and thats is reflected in an increment of productivity at work

Cons: I guess it may have some improvemnt in the visual aspect. Its a litle sad or have con lack of colors. More colors maybe helps with a more intuitive interface for those users that come from other common interfaces.

Capterra-loader

We are still getting started with it. But once we have things set up we believe that this will help

Apr 20, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We really like how the projects work together and the 3rd party integrations available to us. Access from virtually any device is a huge plus. Support is great and responsive.

Cons: It's not as intuitive as I thought it would be and I didn't find answers to my questions or video how to's with ease. It took some searching and frustration and finally had to get support involved.

Overall: Streamlining Installation projects.

Capterra-loader

Nice integration module

May 31, 2018
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This is a nice module, which integrates with Basecamp and allows you to turn a pretty basic CRM system into a Kanban board, which is especially convenient for small product at support stage. The design is nice, functionality is basic, but sufficient.

Cons: We wish there were more flexibility in terms of workflow adjustment and search around the tickets, since if you can't rely heavily on this module.

Helped us collaborate in our remote team!

Apr 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Basecamp has helped us get away from the daily grind of Jiras millions of buttons and use a simple system that everyone WANTs to use. Thereby dramatically increasing the amount of communication and collaboration in our remote team.

Cons: My biggest gripe with Basecamp is the total lack of Tables in the document writing system. This means we have to upload google docs even for basic reports.

Overall, very easy to use!

Oct 03, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: The best part about this software is, of course, the board. It's easy to use and provides a great, quick visual of ticket progress.

Cons: Some cons:
- Syncing tickets puts everything at the bottom. This makes sense, but it's hard to prioritize tickets because a user has to drag them manually.
- It'd be great to create permissions that restrict which users can shift tickets to which lanes.

Overall: The board!

Valuable addition to Basecamp 3 workflow

Oct 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love that there is finally a kanban board integration with Basecamp 3 that is straight-forward and relatively simple to use within existing Basecamp projects.

Cons: Some of the features and functionality feel a bit clunky in the beginning; however, once a workflow is well established across the team, we've found these issues are not terribly impactful given the value of the integration overall.

Easy to use and works well for the Kanban board we needed

Apr 18, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The integration into basecamp was made easier with teams more used to the Kanban model than the to do list model. Once they connected and saw the Kanban model we could transition off the more expensive project management software

Cons: The fact the software is bound to the browser version meaning that on my Mac where I use the application there was no visibility of the boards.

I like how i can now categorize and label each task in Basecamp

May 03, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Custom Labels. I can label and track any task with more efficiency. Other users can easily identify new to-dos and prioritize what to work on first.

Cons: I don't like that it is only from Chrome as I use the mobile app and the desktop version of BC3 as well. But i understand it is not possible to extend to these applications.

Not as easily integrated with our existing systems as I hoped.

Apr 20, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money

Pros: The ease with which users can revise kanban boards and manipulate their basecamp environments were great.

Cons: The lack of functionality between Basecamp's software and the way Tracked adds and removes to-dos don't play well with our project tracking methods, nor the user experience for clients who may not understand kanban.

Easy to use after becoming familiar. At times, the extensions (i.e. Kanban) can be buggy

Apr 17, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ability to comment on to dos, tagging people and with keywords, and integration with Kanban board to track progress.

Cons: In working with a team, sometimes the software does not seem to update or sync correctly, which can lead to confusion.

Overall: Better team communication and organization, and ability to track progress of team deliverables.

Capterra-loader

Customer support has been amazing. They implemented everything we asked for.

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The visual view we get has improved our efficiency so well that we didn't have to switch project management systems as we scale.

Cons: I would love to see a cleaner UI for boards. Something even nicer looking, if possible. And it would be amazing to see it work in other browsers outside of Chrome.

It does a pretty good job integrating a board inside Basecamp.

Apr 17, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use, install it and the board works out of the box. The ability to create and customize columns makes it as powerful as any other board tool available in the market.

Cons: It works only with Chrome. Maybe extensions for other browsers would make this a better tool for our team.

Really helps organize our thoughts in a visual manner.

Oct 03, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to add labels is really awesome and makes it easier to organize things by importance so I know what needs to be done today, tomorrow and next week.

Cons: Adding and changing admins for the main account needs to be a bit easier as people come and go through the organization.

Using Tracked has been an easy, intuitive experience.

Dec 19, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's ease of use and the fact that it works with Basecamp. It allows us to keep accurate product times.

Cons: It would be nice to track time from Basecamp on each individual task page. It is a bit frustrating to back out to task to-do list to be able to manage time.

Overall: Ability to adequately bill.

I have to re-authorize tracked with basecamp every single day.

Apr 17, 2018
3/5
Overall
5 / 5
Ease of Use
1 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: What I like most about the tracked software is that I can visually see my to-do's, which helps me accomplish my goals.

Cons: My biggest frustration with the tracked system is that I have to re-authorize access every day if I want to see the kanban board.

Simple to use, easy for clients to understand

Apr 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The simplicity and ease is the top reason why I'd recommend this feature to anyone / my clients to use internally.

Cons: Having to log in every day becomes cumbersome. If there was a way for it to remember me/my email automatically, that'd be helpful.

Tracked has become an essential part of our use of Basecamp for our teams and clients.

Dec 28, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The great support we have received form the Tracked team to help us meet our needs; the ease of use for our clients.

Cons: The limitations on true integration with Basecamp, being a view rather than a complete tool for using a Kanban board.

Great Product, Great Concept, Exceptional Customer Service

Oct 03, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Customer service is great, very responsive, quick fixes to issues.
Love the labels and the Kanban boards

Cons: There were some bugs, however, they quickly resolved
Need to install and register browser extension on every pc that you use

Good experience on using it, making usefull kanban boards on basecamp.

Apr 20, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
Likely

Pros: - Possible to have Kanban board on Basecamp.
- Working with multiple status for Basecamp to-do lists.

Cons: - Using Chrome extension makes it not so portable (using in different devices require installing the extension again)

Capterra-loader

Tracked for Basecamp - Headed in the Right Direction!

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
Likely

Pros: Tracked is a very easy Chrome extension you can add to view your Basecamp projects Kanban style. It's super simple to setup and allows you to organize projects into different stages.

Cons: I was looking for Tracked to essentially be able to replace elements of Trello, which I'm currently using to manage customer onboarding. Turns out that some of the labels and due dates available in Trello aren't yet something Tracked has.

Overall: It was super simple to setup and implement the tool. Allowed me to view my Basecamp boards Kanban style and implement staging into our onboarding experience.

Added 3rd party integration to Basecamp to help agency track hours

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I tested several solutions and chose this one because of how well it integrated into Basecamp. It was very easy to use within the platform

Cons: I wish that the trial time was longer. 14 days was not an adequate time to get everybody on the team to add it in and start using it.

Awesome!!

Mar 09, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Tracked by Basecamp is great, and very awesome to use with Basecamp, it's organization at your fingertips.

Tracked worked well as part of a university capstone design course for engineering

Apr 17, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: The students liked the flexibility to structure their cards how they wanted and that it integrated with Basecamp. This made their workflow very simple and easy to navigate.

Cons: At this time there are no glaring issues that we've run into with using Tracked for our projects. Most issues we could find easy work arounds for.

Review

Apr 20, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Can use swim lanes for easier tracking of projects. Can easily sync with all users so you know who is the next to take action on a ticket

Cons: Hard to find some of the features. I did not like the extension has to be used. Some sync issues at times where i would move a ticket but was not seen by other users.

Price is great, easy to use and visual appealing.

Apr 20, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Assigning the labels keeps everything so organized and easy to find what you're working on. The customer service is amazing.

Cons: I haven't really found out what I like least yet but editing the to do lists so far.
Also, more colors would be nice for the labeling

Easy to use

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Easy to use, tracking information is easy, adding projects and putting time in. Haven't used the customer service yet.

Cons: It isn't as fluid with Basecamp as I would like. If it integrated in with the project a little easier it would be better, but worked in the end.

it's definitely ben helpful.could use more featurs

Apr 17, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: ease of use has been one of the features that we like using this. we were recommended to use this at a meetup.

Cons: features could be improved. it takes some time for the users to get a hold of it. moreover, new features could be implemented.

It has been fine.

Apr 17, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It tracks things, and that is beneficial when you need things tracked for your work in order to be successful.

Cons: I don't have a ton of use for it in my position as I am an event manager, so it doesn't translate quite as well to my world.

I like using the Kanban board

Apr 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: It integrates with Basecamp, which we already use internally. So it's easy to implement with our current process.

Cons: It's not used by a lot of the people we work with externally. To use Kanban boards, it's often easier to get people on board (no pun intended) with Trello or Airtable.

Has worked well for me

Apr 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Easy to use, has been working well with the group. Have not used it much but sufficient for my use.

Cons: I can't come up with any cons from tracked because as I said I have not used it that much. Has been fine for my purposes.

Overall very good software, practical and easy to follow the instructions definitely helpfully tool

Mar 24, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support

Pros: The easy to use and follow the step is something that I like the most. Practical software intuitive tools

Cons: I think the developers can work with the price because not everyone is gonna have the money to afford it