# Page 6 | Tracked Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Tracked the right Project Management solution for you? Explore 187 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/166067/Tracked/reviews

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Tracked

4.3 (187)

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Last updated June 3rd, 2026

# Page 6 - Reviews of Tracked

## Showing most helpful reviews

Showing 126-150 of 187 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MB

Megan B.  
Senior Project Manager  
Internet  
Used the software for: Less than 6 months

### "Can't use Basecamp without it!"

January 29, 2019

4.0

This extension saved my life on a recent project. The client couldn't understand the tickets without it!

Pros

Tracked's kanban boards really make a huge difference in organizing more complex projects.

Cons

Intermittent bugs cause updates to locations in kanban boards to show incorrect statuses.

Review Source

SS

Stephen S.  
Web developer  
Computer Software  
Used the software for: Less than 6 months

### "Kanban in Basecamp"

August 30, 2018

4.0

Pros

It makes todos much easier to track and manage inside Basecamp. It's very useful to be able to track the status of items beyond the simple checkbox that Basecamp provides. Tracked is also well integrated in to basecamp.com despite being just a browser addon, which is great.

Cons

Because of the way todos are grouped and listed (from the normal todo page in Basecamp), it can sometimes be confusing to figure out how to add a todo in the right place.

Review Source

WW

Wendy W.  
Associate Director, IT  
Education Management  
Used the software for: Less than 6 months

### "Great Addition to Basecamp!"

February 11, 2019

4.0

The application is a great addition to Basecamp at a reasonable price point. We use it daily and it takes a lot of the confusion out of a basecamp with a lot of to-dos. The only thing that I think might be useful is if the filters on a board were able to 'stick' so that when I went back into a board the filters I had set the last time were still there. Overall, I would highly recommend the Tracked add-in.

Pros

The ability to have a Kanban view of the to-do lists in Basecamp

Cons

There are still some features that I would like to see.

Review Source

AM

Avanthi M.  
Head of Projects  
Management Consulting  
Used the software for: Less than 6 months

### "Almost there"

May 31, 2019

3.0

Pros

\- Seems to be the only Basecamp integration for simple Kanban - Affordable - Good look and feel

Cons

\- Doesn't have a print feature - Would like to send/receive notifications to those who have assigned tasks - Limited customization capability

Review Source

KI

Kelly I.  
Operations Manager  
  
Used the software for: Less than 6 months

### "Easy to collaborate "

April 17, 2018

4.0

Pros

This tool makes collaborating with multiple teams easy. With file sharing functionality and the ability to include emoji cons makes it fun to use. The notifications and the ability to check off a to do list helps make daily to do easy to remember.

Cons

It was hard to use in the beginning because of the fact that there was so much functionality and not too much of a tutorial when I started using it. Once I got it, it was easy to use.

Review Source

KP

Karthik P.  
Bioinformatics Analyst  
Research  
Used the software for: Less than 6 months

### "Great if you use Chrome"

June 10, 2019

4.0

Pros

Very easy to use, intuitive, improves the usage/look of Basecamp project board immensely.

Cons

No firefox support, some random bugs - for example, a project deleted from the board is forever in purgatory, even if the list of projects has it.

Review Source

KM

Kelsey M.  
MSM  
Biotechnology  
Used the software for: 6-12 months

### "Tracked for easy prioritization"

June 7, 2019

5.0

Pros

This software makes it really easy for me to organize my projects by urgency. The layout allows me to decide what i need to work on next so I don't waste time between tasks.

Cons

Nothing I can think of. Everything works easily and as expected.

Review Source

JC

Jolene C.  
Marketing Project Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great tool for visual people."

June 7, 2019

5.0

Pros

Tracked, is easy to use, very initiative. It is great for people on the team who are visual, it helps to organize what is a priority project.

Cons

I wish there was a reporting function that allowed me to see the productivity of the team.

Review Source

JS

Jeremy S.  
Developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great Product, Great Concept, Exceptional Customer Service"

October 3, 2017

4.0

Pros

Customer service is great, very responsive, quick fixes to issues. Love the labels and the Kanban boards

Cons

There were some bugs, however, they quickly resolved Need to install and register browser extension on every pc that you use

Review Source

RP

Roshni P.  
Email Marketing Associate  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Easy to use!"

June 13, 2019

5.0

Great! Helps me stay organized and on top of my tasks!

Pros

Really love how easy to use it is. Can easily navigate to my top priorities. Love how its laid out and draggable.

Cons

Cant complain at the moment. I really havent been using it that long.

Review Source

ES

Emily S.  
Digital Strategist & Designer  
Education Management  
Used the software for: Less than 6 months

### "Tracked for Basecamp is the best kanban view option!"

August 28, 2018

4.0

Seeing all of my team's projects organized in a kanban view makes our weekly huddle more efficient and also shows where our quarter's efforts are being focused.

Pros

I love that Tracked automatically syncs with the Basecamp view - it is so seamless that I barely remember that it's a separate program. I also love being able to see all of my team's projects in a kanban view!

Cons

I hate when I have to re-link Tracker to my Basecamp after rebooting my computer.

Review Source

TH

Terry H.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "Simple and effective"

August 30, 2018

4.0

It has allowed us to start tracking out WIP and make everyone aware of why we are constantly busy but not much is getting done.

Pros

It's easy and intuitive. It's not all singing and dancing like other Kanban tools on the market, but it integrates well with Basecamp and it allows us to start trialing Kanban process with very little friction.

Cons

Probably the speed and interface. The scrolling is not the most sophisticated when the task list is long.

Review Source

SK

Sophie K.  
Program Manager  
Retail  
Used the software for: I used a free trial

### "Tracked review"

February 1, 2019

4.0

One time I reached out to support, you were beyond fabulous. Really excited to continue using and exploring.

Pros

I love how we can easily create & use labels. Very helpful and makes basecamp extraordinarily more useful for teams.

Cons

It's not 100% intuitive how to make the most of labels and get cross-functional insight into different teams and projects when there is overlap among them. More user guides and/or videos would be really valuable.

Review Source

BF

Bennett F.  
Project Coordinator  
Marketing and Advertising  
Used the software for: Less than 6 months

### "A Basecamp Necessity"

May 31, 2019

4.0

Pros

Helps organize big project lists in Basecamp Customization is great

Cons

The fact it's not stock with Basecamp. Will automatically log out every so often, so the first time you have to log in it can be a little confusing.

Review Source

DF

Diego F.  
IT Infraestructure Especialist  
Telecommunications  
Used the software for: Less than 6 months

### "Is a very usefull tool"

April 17, 2018

3.0

Pros

Easy and confortable. ITs easy to find the proyects that you are working in. Plenity of shortcuts to the To-Dos and tasks in basecamp and thats is reflected in an increment of productivity at work

Cons

I guess it may have some improvemnt in the visual aspect. Its a litle sad or have con lack of colors. More colors maybe helps with a more intuitive interface for those users that come from other common interfaces.

Review Source

AK

Alex K.  
Junior Support Developer  
Computer Software  
Used the software for: Less than 6 months

### "Tracked For Basecamp Review"

August 28, 2018

5.0

So much more easier to know what you have to do and for colleagues to priorities work that needs your input.

Pros

What I like most about Tracked is it's ease of use, so simple it requires no explanation, so dynamic that it makes changing/completing tasks so easy.

Cons

There is not much I don't like about Tracked, although if I had to highlight any it would be the how the "Hay" drop down menu is overlapped by the "Your Kanban Board" tool.

Review Source

TA

Tyler A.  
Senior Developer  
Computer Software  
Used the software for: Less than 6 months

### "Excellent addition to Basecamp"

September 12, 2018

5.0

Tracked for Basecamp fills one of the biggest gaps in Basecamp's core functionality for our team. Having a Kanban approach to our daily tasks gives us a better picture of our projects' progress than we could hope to have otherwise.

Pros

Tracked for Basecamp adds to-do tags, which are indispensable to our team's workflow.

Cons

Tracked for Basecamp is limited by being a browser extension, and therefore, cannot be run as part of the basecamp mobile app or on mobile.

Review Source

LR

Lindsey R.  
Director of Customer Success  
Higher Education  
Used the software for: Less than 6 months

### "Review of Tracked"

August 30, 2018

4.0

I was looking for a way to track not only tasks in a Basecamp project on a kanban board, but also to track my projects kanban style (I have a project for each customer, so it's helpful to see where in pipe/implementation each customer is).

Pros

I love the labels and useful search bar for the kanban view, making it super easy to quickly see tasks associated with one label

Cons

It often takes a while to sync all projects (upwards of a few minutes, sometimes)

Review Source

EN

Emily N.  
Director of Project Management  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Valuable addition to Basecamp 3 workflow"

October 3, 2017

4.0

Pros

I love that there is finally a kanban board integration with Basecamp 3 that is straight-forward and relatively simple to use within existing Basecamp projects.

Cons

Some of the features and functionality feel a bit clunky in the beginning; however, once a workflow is well established across the team, we've found these issues are not terribly impactful given the value of the integration overall.

Review Source

ET

Elizabeth T.  
Admin. Assistant  
Education Management  
Used the software for: Less than 6 months

### "Great at organizing projects"

June 6, 2019

5.0

Very good for my first project organizer.

Pros

I like the communication piece with other colleagues. I know the list of not only my board, but others as well.

Cons

The Kanban board's bottom scroll bar is hard to see.

Review Source

DB

Daniel B.  
Lead Software Engineer  
  
Used the software for: Less than 6 months

### "Helped us collaborate in our remote team!"

April 17, 2018

5.0

Pros

Basecamp has helped us get away from the daily grind of Jiras millions of buttons and use a simple system that everyone WANTs to use. Thereby dramatically increasing the amount of communication and collaboration in our remote team.

Cons

My biggest gripe with Basecamp is the total lack of Tables in the document writing system. This means we have to upload google docs even for basic reports.

Review Source

MC

Michael C.  
General Manager  
  
Used the software for: Less than 6 months

### "Easy to use and works well for the Kanban board we needed"

April 18, 2018

4.0

Pros

The integration into basecamp was made easier with teams more used to the Kanban model than the to do list model. Once they connected and saw the Kanban model we could transition off the more expensive project management software

Cons

The fact the software is bound to the browser version meaning that on my Mac where I use the application there was no visibility of the boards.

Review Source

KF

Kevin F.  
Self  
Online Media  
Used the software for: I used a free trial

### "Make a garden out of a junkyard"

June 6, 2019

5.0

Overall I am extremely happy with the experience.

Pros

It does what it advertises The interface is super clean and simple You can tell a lot of thought has been put into how things are organized

Cons

It wasn't 100% super obvious at first how the software worked - Specifically, I was interested in seeing how much I could tweak and fiddle with and change, what things I could drag and drop. So the software isn't quite ready to withstand the GORILLA test, it's possible - albeit unlikely - to mess up your interface if you are careless with it.

Review Source

AS

Adam S.  
Content Manager  
Retail  
Used the software for: Less than 6 months

### "Great Extension"

May 30, 2019

5.0

The software has helped increase our efficiency as a team.

Pros

The extension makes it easy to have a streamlined workflow.

Cons

Sometimes the tasks don't refresh correctly and have a "Null" title.

Review Source

JH

Jennifer H.  
Interactive Specialist  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Loving the labels"

June 6, 2019

5.0

Pros

I love being able to add the color labels to to-dos, making it easy for me to quickly identify the priority of a task.

Cons

That it does not work with the Basecamp app.

Review Source

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