A cloud telephony solution that has been designed to help companies with their customer communication requirements at any stage.
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Product is good, Support is bad
Pros: Easy to Use, Cost effective. Product is simple and build quality is good. However innovations are required.
Cons: As product grew, lot of limitations have been put up. Plus the support has turned very pathetic. It takes days to get a simple request solved. Chat support agents do not respond.
Good cloud telephony product
Pros: Good cloud telephony product available in market, its a good replacement to physical PBX system. No a single call is missed, Now our executive are always directly reachable to our customers.
Cons: I did not find any loopholes so far, there were few issues with communication service operators which effected Supereceptionist couple of occasions.