Knowlarity Communication

SuperReceptionist


3.5 / 5
3 reviews


Average Ratings

3 Reviews

  • 3.5 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 1.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Knowlarity Communication
  • knowlarity.com/
  • Singapore

About SuperReceptionist

A cloud telephony solution that has been designed to help companies with their customer communication requirements at any stage.


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SuperReceptionist Features

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SuperReceptionist Reviews Recently Reviewed!


Good cloud telephony product

Mar 23, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Good cloud telephony product available in market, its a good replacement to physical PBX system. No a single call is missed, Now our executive are always directly reachable to our customers.

Cons: I did not find any loopholes so far, there were few issues with communication service operators which effected Supereceptionist couple of occasions.

Product is good, Support is bad

Jun 05, 2018
2/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support
Likelihood to Recommend: 3.0/10 Not
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Extremely
Likely

Pros: Easy to Use, Cost effective. Product is simple and build quality is good. However innovations are required.

Cons: As product grew, lot of limitations have been put up. Plus the support has turned very pathetic. It takes days to get a simple request solved. Chat support agents do not respond.

Terrible Customer Service

Feb 24, 2019
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: The features for the product and Knowlarity website are great

Cons: Knowlarity customer service sucks honestly. It takes forever to hear from them to get your free trial and then they back out on supporting you or allowing you to use their service.