# TrackStreet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is TrackStreet the right Digital Asset Management solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166100/TrackStreet/reviews --- TrackStreet 4.4 (16) [View alternatives](https://www.capterra.com/p/166100/TrackStreet/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of TrackStreet Ease of use 4.5 Customer Service 4.6 ## Showing most helpful reviews Showing 1-16 of 16 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tyson B. Director of Strategic Accounts Sporting Goods Used the software for: 6-12 months ### "Well Worth the Investment! " November 5, 2018 5.0 We are using TrackStreet software to help identify any leaks in our supply chain and distribution, this has been crucial as our brand is working very hard to protect the brand and ensure it's presented in a professional way across the internet. Pros The ease of use is amazing, the software drills down to the levels you need and it's very easy to see on the dashboard exactly what is going on in the marketplace. TrackStreet has taken what a brand really wants to know and made all the data points very easy to pull. For someone that is not the most computer savy, the software does all the work for me. Cons Nothing to say here, couldn't be happier with TrackStreet. Review Source Response from TrackStreet November 16, 2018 Thank you! CT Chad T. Sales Director Consumer Goods Used the software for: 2+ years ### "Customer Service is Paramount and TrackStreet has continually exceeded my Expectations" August 26, 2020 5.0 We are a small company, as in personnel, but we have a huge reach and a massive Brick & Mortar Network. Our Products are Market Leading and top selling products in our Industry which makes them easy targets for online sellers to not only poach, but also to use their decreased overhead to drop the "sticker-price." This significantly hurts our network of almost 8,000 Brick & Mortar Stores that we are in. TrackStreet has made it possible for us to maintain our small team while keeping the entire marketplace, both online and in-store very fair, and easy to manage. Their system also helps us identify 3rd party sellers so we can keep sellers we don't want from selling our products online. Their service is quite affordable, and it is currently doing what would take us at least 2 new hires to do. So we are saving money long-term. Pros Nice Looking and Modern Portal. I like the At-A-Glance Dashboard just so I can check in daily and see the overall health of our products in the online marketplaces. I have been using TrackStreet for several years and maybe the bar has been set so low by other tech service companies that I deal, or have dealt with, but TrackStreet's customer service is fantastic. Cons This is such a piddly thing, and I understand why this happens, but the way the navigation works through the site, its best to always right click and open links in a new tab. It just makes for better functionality but results in a lot of open tabs in my browser. In fact I use a different Browser just for TrackStreet to help mitigate the pull on my browser and to help keep everything organized. However, I am fully aware that the amount of data that is being crunched with every click is massive, thus I understand why load times might be slow or why its difficult to just click around through the portal with ease. Always Right-Click Open in a new tab! Reason for choosing TrackStreet They were the only ones that understood that charging me to simply send a list of current price violators is completely worthless and they were the only ones that had an easy to use, but still robust enough system to actually enforce our Policies for us, so I didn't have to hire an in-house team to do it. It takes a minimum of 2 people, more realistically 3 people to effectively monitor and enforce your online pricing and policies. With TrackStreet, all we had to do was simply add logging-in and checking the portal to our Inside Sales Representative's duties. We didn't even need to hire a new person. Review Source NB Nathan B. Ecommerce Specialist Cosmetics Used the software for: 1-2 years ### "contractual misrepresentation and data issues" November 21, 2025 1.0 We used TrackStreet for two years and repeatedly reported major data integrity problems—false positives, missing violations from major sellers, and inconsistent reporting. These issues persisted for over a year despite multiple requests to fix them. When we attempted to cancel, they misrepresented our contract end date and are using a 60-day clause to claim we’re locked in through 2026, even though the contract ends in 2025. They have since stopped responding and refuse to send a corrected invoice. Poor accuracy and poor communication. Would not recommend. Pros The platform design is acceptable and functional, providing a simple layout that’s easy to understand but the data is unreliable Cons Poor communication misrepresenting contract end dates refusal to end contract and revision of final invoice data integrity issues Review Source MD Madalyn D. Distribution Support Administrator Wholesale Used the software for: 1-2 years ### "TrackStreet Review" August 31, 2021 5.0 Pros TrackStreet is very innovative and allows us to have a great visual of the market of our products that we manufacture. The platform is very user friendly and has many customization aspects that we benefit from. It's nice to be able to pull specific reports and pull violation data so easily. I would have to say TrackStreet's customer service is one of the best I've dealt with. Their support team is always eager and happy to help and very quick to respond! Cons When we first joined TrackStreet we needed both features of tracking MAP violations and also unauthorized sellers. It wasn't as effective or productive to switch back and forth between the features. But since TrackStreet has since then implemented both tracking at once, we don't have any complaints. Review Source VR Verified Reviewer Marketing Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Good software" August 28, 2020 5.0 Good experience from pre-sale to post-sale. TrackStreet was very professional and responsive and helped us setup, use and maintain the platform pretty easily. Pros It works well to quickly identify and notify MAP violators. the dashboards and automated email notifications work well. Cons No real downside. The software performed as advertised. Reason for choosing TrackStreet 1\. TrackStreet seemed more knowledgeable about what companies need to do to enforce minimum advertising policies, especially regarding Amazon and EBay 2. TrackStreet's AI seemed better than other software platforms 3. TrackStreet seemed to be me forward thinking than competitors 4. Price was reasonable compared to competitors Review Source OL Omar L. Webmaster Health, Wellness and Fitness Used the software for: 6-12 months ### "Great service to have for major ecommerce platforms." December 13, 2021 5.0 Pros The amount of data available and options that can be used to control price, listings, etc. Cons Nothing at the moment. The service offers a lot of options as is. Review Source RC Ranadeep C. Trade Marketing and distribution Market Research Used the software for: I used a free trial ### "TRACK-STREET REVIEW." July 14, 2021 4.0 Pros 1.KEEP A TRACK OF 100000+ MARKET-PLACES AND WEBSITES. 2.INVESTIGATE POTENTIAL UNKNOWN RESELLERS. 3.SCREENSHOTS CAPTURE AND POLICY VIOLATIONS. 4.ACTION OVER 10MILION POLICIES. 5.INCREASE PROFITS BY BILLIONS OF DOLLARS. APART FROM THAT:- With TrackStreet, we've been able to keep our small team while keeping the entire marketplace, both online and in-store, fair and easy to operate. An attractive and up-to-date portal. I enjoy the At-A-Glance Dashboard because it allows me to check in everyday and see how our products are doing in the online marketplaces. From pre-sale to post-sale, the experience was excellent. TrackStreet was quite professional. Cons The inability to retrieve specific reports and historical data. Within a few weeks of implementing Trackstreet, we witnessed a 65 percent reduction in violations. Nothing to add here; TrackStreet has exceeded my expectations. This has a tremendous impact on our network of nearly 8,000 brick-and-mortar stores. Review Source BP Bradley P. Policy Analyst Building Materials Used the software for: 6-12 months ### "TrackStreet" October 12, 2020 5.0 Pros This software is fantastic and a steal a the price. The information is easy to read and analyze and the team is always working to improve the functionality of reporting. Recent improvements have made it incredibly easy to draw a plethora of information and make informed decisions accordingly. Cons There were some onboarding hiccups but that could be said for any new software. Nothing substantial or serious and as long as the administrator is willing to be involved the issues are easily fixed. Review Source DP Danelle P. Marketing Coordinator/ MAP Enforcement Monitor Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Midland USA " November 5, 2018 5.0 Overall we have loved working with the software and the customer support team. Any needs we had in the beginning they would listen to and make improvements. It makes you feel valued! Pros This software really allows our company to see where our pain points are, be they direct sellers or 3rd place market spaces, while staying up to date on problematic pricing. We can also track and respond to all Amazon reviews and provide a better customer service experience. Cons Sometimes the site does run slow, but there is an update coming for that! Review Source Response from TrackStreet November 16, 2018 Thank you so much! TW Tony W. Map Administrator/Brand Protection Used the software for: 1-2 years ### "My experience with TrackStreet has been great. The software makes it easier for me to do my job." March 27, 2018 5.0 Pros What I like most about TrackStreet is that it is easy to navigate and get to the data that I need. They are consistent, listen to their customers, and act quickly when a concern is raised. They really have great customer service. Cons There have been a few hiccups along the way. But too few to really say that TrackStreet's service has a flaw in any way. Some of the reporting functionality leaves a little left to be desired, however. Review Source Response from TrackStreet November 14, 2018 Thank you! cA christine A. Key Account/Logistics Manager Textiles Used the software for: 6-12 months ### "portal and customer service" November 26, 2018 5.0 Amazing customer service, quick, responsive and great follow-up Thank you TrackStreet - you have helped us greatly to elevate our MRP game! Pros variety of information multitude of options to sort and analyse Cons concise information to make it user-friendlier sometimes too much information is overwhelming Most administrators like me wear different hats and don't have much time to get familiar with all available options Maybe a more individualized portal would be helpful, but frankly I understand that's just not possible given the multitude of lines of industries Review Source DM Denise M. Director, Brand Protection Sporting Goods Used the software for: 6-12 months ### "TrackStreet is the best option around for cleaning up unauthorized Amazon sellers." March 23, 2018 5.0 Cleaning up the Amazon.com platform. TrackStreet is the only software company I found that has the ability to reach hundreds of Amazon sellers daily. Pros The software is easy to use and understand. The information provided on the dashboard is easy to navigate. Cons The inability to pull certain reports and historical data. I also wish that the merchant info was somewhat centralized. It is time consuming to update the seller under each individual brand. With that being said, TrackStreet has been incredibly helpful and always willing to assist. Review Source KR Kenya R. Customer Service Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Review " February 24, 2020 3.0 Pros I like that we were able to track the dealers that we distribute to in order to track if they are within MAP policies. Cons I did not like that for literally all the features I have to contact a sales support, who rarely checked in. There was constant scans that scanned the item and it was scanned incorrectly, I have to contact them to change it as well. The turn around time with customer support made me weary of making changes outside of what I can make. Review Source bB brooke B. Director of Compliance Retail Used the software for: 1-2 years ### "great customer service. a few hiccups with the crawler but not sure how it could be fixed." March 23, 2018 4.0 Pros reporting functionality is great. The ability to see year over year data is also a great tool. And, of course ability to automatically send letters and crawl multiple times throughout the day. Cons crawler hiccups - but given that this is artificial intelligence I am not sure how it can be resolved. Review Source AD Adam D. Business Unit Director Used the software for: Less than 6 months ### "We implemented Trackstreet and saw a 65% reduction in violations within a couple weeks. " March 21, 2018 4.0 Pros Simple dashboard, easy to use, the automated notification system. I like how the application monitors more than just retailer's websites, but marketplaces as well. Cons The site can be wonky at times and doesn't load consistently. Sometimes hitting the back button causes it to break and graphics not to appear. I'd like to be able to configure the dash board and see different historical views. Review Source Response from TrackStreet March 26, 2018 Thank you for your positive review of TrackStreet. We are thrilled that we were able to help you reduce MAP violations so significantly, and in such a short period of time. We are continually improving our platform and have logged the page loading issue as a support request and your request for configurable dashboards. We'll likely reach out via email soon, to gather additional information about what you'd like to see in the next software version. Thank you! ST Seth T. Data Analytics and Sales Support Supervisor Farming Used the software for: Less than 6 months ### "TrackStreet Software Review" November 5, 2018 5.0 We have been using TrackStreet to monitor our MAP policy. Previously, we had a MAP policy that was very loosely monitored simply because we did not have an effective way to enforce it efficiently. After investing in TrackStreet, we experienced a 90% improvement in 3 months in regards to MAP violations. Pros • Very easy to use • Everyone at TrackStreet has been extremely helpful with any issues we have had • They are also very responsive, often solving any problem we have had within an hour • The software helped us get instant results with our MAP issues • Software provides you with a lot of information on sellers Cons We have had no major issues with the software Review Source Response from TrackStreet November 14, 2018 Thank you! We appreciate your taking the time to share your thoughts about TrackStreet's SaaS platform. 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