# SeoSamba Marketing Operating System Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is SeoSamba Marketing Operating System the right Marketing Automation solution for you? Explore 22 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/166104/SambaSaaS/reviews

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SeoSamba Marketing Operating System

4.5 (22)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of SeoSamba Marketing Operating System

Ease of use

4.2

Customer Service

4.5

## Pros and Cons in Reviews

Erin D

Owner & Eldercare StrategistHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“The content for our SM marketing could use some improvement and the back office for scheduling posts and content was a bit cumbersome.“

March 28, 2022

RF

Rene F

PRESIDENTConstruction, 2 - 10 employeesUsed the software for: 1-2 years.

“I found the platform to be a bit cumbersome to use as a CRM with campaigns taking too long to form.“

March 29, 2022

Reid H

CEOIndividual & Family Services, 2 - 10 employeesUsed the software for: More than 2 years.

“It's not user friendly for people that are not on the technical side of things.“

March 17, 2022

## Showing most helpful reviews

Showing 1-22 of 22 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Reid H.  
CEO  
Individual & Family Services  
Used the software for: 2+ years

### "Keeping up with the latest technology"

March 17, 2022

5.0

I love to work with a company that makes you feel part of their development team. You can send requests and actually see it in the new features of their software. Wow! A technology company listening to your needs instead of telling you what you need.

Pros

I really like that the software seems to be ahead of the game. The development team is always working on the latest technology tools.

Cons

It's not user friendly for people that are not on the technical side of things.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Bluehost](https://www.capterra.com/p/229168/Bluehost/)

Reason for choosing SeoSamba Marketing Operating System

They were highly recommended by the franchise consultant we were working with.

Review Source

VH

Vincent H.  
Internet Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Very Happy With The SEO Samba Websites"

April 6, 2022

5.0

Pros

The sites work very well with the Google and the search results

Cons

Like any software - You have to learn how to use the SEO Samba platform. Support has been very helpful.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

WordPress is an open system, lots of updates, lots of widgets that are no longer supported, lots of opportunity for viruses and malware that you do not see with the SEO Samba closed system.

Review Source

GS

Garrett S.  
Owner  
Environmental Services  
Used the software for: 2+ years

### "Look elsewhere"

March 29, 2022

1.0

Giving a poor rating would be too good.

Pros

I really don’t have anything good to say.

Cons

You don’t have enough room. I really can’t stand everything. I also really can’t stand your inept customer service reps. I’ll leave it here

Review Source

Response from SeoSamba

April 16, 2022

Hi Garrett, We are sorry to hear about your general discontent. Our customer service and your corporate office took every reasonable effort to address every single point you've raised. No less than 4 people had spent time working on your concerns, and you also were invited to an hour long video call by corporate to discuss this. As carefully detailed, technical points brought by your consultant were simply inaccurate, and your assumptions misguided as a result. Anyone skilled in the trade and without a stake in the outcome could easily confirm it. We're happy to educate about a complex digital landscape that is confusing to lots of small business owners. We understand that you might not have liked our answer, but we do not spare any effort to come up with well designed solutions and quickly attempt to resolve any outstanding questions for the benefits of our customers. As seen in other reviews, we are thankful that the vast majority of our customer definitely recognize this.

WC

Wiley C.  
Appraiser  
Automotive  
Used the software for: 1-2 years

### "Ease of use"

April 6, 2022

5.0

Completely satisfied with support and how fast modifications are made once I request it.

Pros

Easy to use this software. Works great for my business.

Cons

Need to be able to delete more than one lead at a time. Need to be able to click multiple leads that need to be deleted. Takes too long one at a time

Review Source

MP

Mike P.  
President  
Hospital & Health Care  
Used the software for: 1-2 years

### "Take your Marketing to the Next Level"

March 28, 2022

5.0

SEOSamba has allowed us to better manage our franchisee's websites and social media. We can make one change and it carries across the board, so we do not need to go into each website and make the same change. It also allows us to reduce the headcount for the office.

Pros

The platform has many features that can make your marketing easier and automated. The CRM is very robust and the Social Media tools do an outstanding job. Getting and responding to Reviews is a snap with their Reputation Management Tool.

Cons

Because there are a lot of tools to use, some tools are not as easy as other products on the market. But this platform can reduce the number of programs you need to use.

Review Source

VR

Verified Reviewer  
Owner & Eldercare Strategist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Customer Support was great!"

March 28, 2022

4.0

SeoSamba customer support was superb and we still use them for a few marketing items, but their services and content were not robust enough to keep up with our growth and ease of use could have been better.

Pros

The customer support and staff to help you get set up and problem solve was terrific. The automation of marketing was pretty good.

Cons

The content for our SM marketing could use some improvement and the back office for scheduling posts and content was a bit cumbersome. Editing my own website was almost near impossible because I have no coding knowledge.

Review Source

MI

Mark I.  
Auto Appraiser  
Automotive  
Used the software for: 2+ years

### "Best Investment Ever"

March 28, 2022

5.0

Really I cannot think of anything I dislike about SeoSamba. I am not a real computer person so I let it speak for itself. I do not possess the skill set to really optimize the customization capabilities.

Pros

This is the most effective way to market your business. The software and the support are second to none. My business has benefitted incredibly using this software company.

Cons

I do not have the skill set to optimize the software capability so there are probably things I should do.

Review Source

Jessica B. M.  
Director of Marketing and Executive Project Manager  
Accounting  
Used the software for: 6-12 months

### "Onboarding and Usage of SambaSaas"

February 15, 2019

5.0

Overall, I am pleased with our decision to move forward with SeoSamba and look forward to our continued relationship. Every aspect of the software is scalable to our present and future digital marketing goals. It's very exciting to see where we are going!

Pros

The software has allowed us to be more efficient with our digital marketing efforts. With everything under one roof, it is much easier to push out fun and informational content. Customer Service with the SeoSamba Team has been incredible. Anytime we've needed assistance, they have been by our side to ensure any kinks are resolved quickly and efficiently.

Cons

There is a learning curve; however, there are videos that will aid with any training challenges. These have been of great benefit.

Review Source

Response from SeoSamba

February 26, 2019

Thank you Jessica, we are thrilled to count the excellent Payroll Vault¿s corporate team and its growing network of franchises owners as clients. We are looking forward to accompany you in your digital marketing journey for many years to come.

NP

Nicole P.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "I love SEO Samba"

April 1, 2022

5.0

Pros

I like everything! I love the staff at SEO and they have helped grow my business with their SEO!

Cons

I don't have any complaints about SEO Samba! Be happy you found them!

Review Source

CB

Chris B.  
Owner  
Facilities Services  
Used the software for: 2+ years

### "I'm forced to use this because of my franchise. I'd never choose it for myself"

April 7, 2022

1.0

Waste of time and money.

Pros

I like using this software because now I know to not even spend a minute considering it for future projects.

Cons

This product is a complete waste. It provides no benefit to me. I could have a Wordpress site for SIGNIFICANTLY less money and I'm convinced that it would perform just as well. Even minor changes cost me tons of money. Add a new page for a new service I offer? Gotta pony up $1,000. I can't wait to never use SEO Samba again.

Review Source

Response from SeoSamba

April 16, 2022

Hi Chris, We're sorry to hear you're frustration. Please bear in mind that we do not set fees set by your franchisor. Your corporate office incurs costs, expand time and expertise to create, market and support new services which undoubtedly they have to recover from owners. Websites we build for franchise networks dominate their local markets, and your site achieves that objective. There's lots of value in that as much business is derived from your numerous first positions in Google. Also, from your post, you seem to equate our platform to the website which is continuously optimized by our services but SeoSamba is much more than just websites. Have you tried leveraging the social marketing app, CRM, reputation management, email modules and other state of the art software you have access to for building up your business?

Carla M.  
Consultora SEO  
Design  
Used the software for: 1-2 years

### "SeoSamba es sorprendente"

December 15, 2022

5.0

Pros

SeoSamba es un gran producto, ofrece una solución eficiente para mejorar el Marketing de la empresa, es de fácil uso y se pueden ver los resultados positivos en las analíticas de producción.

Cons

Durante el tiempo que he usado SeoSamba no me ha presentado problemas.

Review Source

MK

Michael K.  
CTO  
Broadcast Media  
Used the software for: 2+ years

### "Great software and service"

April 3, 2022

5.0

Pros

Truly a great product, very easy to use and highly efficient & delivers results.

Cons

I cannot really think of anything that I can say we dislike about it.

Switched from

[Moz Local](https://www.capterra.com/p/116352/Moz-Pro/)

Better quality and more efficient.

Review Source

RP

Raúl P.  
Director of Digital Business Operations  
Media Production  
Used the software for: 1-2 years

### "Great tool and support that cover all our business needs"

September 15, 2017

5.0

The option to configure a workflow and manage many sites with same account. A way to follow on real time all KPIs of digital marketing of each specific site without big effort, The option to deploy sites and updates in bulk mode. The option to configure and apply SEO rules in bulk mode for all sites and improve them

Pros

Platform Features Customer Support Flexibility to adapt the tool to our needs. SEO options are one of most complete of the market.

Cons

The use of some particular features is complicated when you're managing many clients. The system have not an option of bulk mailing and have not integration with any of most popular mailing tools

Review Source

Response from SeoSamba

February 26, 2019

Thanks Raúl, We have now released our bulk emailing tool. As you know it uses the same drag and drop editor than our centralized blog system (1 less thing to learn), and let you select blog posts to quickly create email newsletters digests.

AE

Alice E.  
Communication manager  
Human Resources  
Used the software for: 2+ years

### "Great for SEO & Analytics"

March 19, 2019

5.0

Pros

We're using SambaSaaS for our recruitment agency's website. We're totally satisfied by the result it has on our SEO (we reached the #1 position in Google in our area of expertise thanks to them). It's also quite useful for a content and social media marketing strategy. We also have visibility on our analytics.

Cons

The interface might be a bit tough to apprehend, but help is available and the team also is.

Review Source

CS

Cyle S.  
Owner  
Renewables & Environment  
Used the software for: Less than 6 months

### "Exceeded my expectations "

June 25, 2021

5.0

I had a great experience with each member of team! and a huge thanks to the team behind the scene!

Pros

Very user friendly, and the ability to change things as my business grows!

Cons

Nothing so far, Keep up the great work!!

Review Source

SF

Stu F.  
Communications Director  
Renewables & Environment  
Used the software for: 2+ years

### "Simplified Social Marketing Platform"

April 1, 2022

4.0

We save time and money by using the SEOSamba marketing system. For companies with multiple websites and social channels, this is a good system to investigate further.

Pros

Using the SEOSamba social marketing tools helps reduce the amount of time posting to various social channels. Very helpful if you have multiple websites and social channels.

Cons

Would like to see more social channels available besides Facebook, Twitter, LinkedIn, Google My Business and Instagram.

Review Source

RF

Rene F.  
PRESIDENT  
Construction  
Used the software for: 1-2 years

### "Review"

March 29, 2022

4.0

Pros

The platform was clear, concise, and very thorough.

Cons

I found the platform to be a bit cumbersome to use as a CRM with campaigns taking too long to form.

Review Source

Valentina G.  
Web Designer  
  
Used the software for: 6-12 months

### "Amazing work"

March 30, 2018

5.0

Pros

Amazing work is undoubtedly one of the best companies in this field its way of dealing with customers and wide range of services, they left me very satisfied and I would definitely recommend it to anyone.

Cons

I really do not have any complaints about this company. all the services offered and their way of working have been magnificent. I only have good comments. Very good way to work with your customers.

Review Source

EC

Enrique C.  
Operations Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Very good CMS to make several webs based on templates. The tool is very stable and intuitive"

September 15, 2017

4.0

Make web sites fast

Pros

easy to configure and use for great amount of sites base on templates. Basic SEO options are present on the CMS

Cons

Not easy to set simple design options on the template (like colours and fonts). No drag and drop design options like text box, text configuration or predesings (form)

Review Source

AA

Alex A.  
Independent Auto Appraiser  
Automotive  
Used the software for: 1-2 years

### "Great company, great service!"

April 6, 2022

5.0

Excellent

Pros

Support team is outstanding! Always professional and helpful.

Cons

Comparability with android devices I use for work.

Review Source

DD

Deb D.  
Owner  
Financial Services  
Used the software for: Less than 6 months

### "Impressed."

April 6, 2022

5.0

We are receiving more views on our website now that we are up and running. The quick turnaround for our site development was excellent.

Pros

The functionality of the software and allows for our site to be more that just a sales tool, its a resource tool as well.

Cons

I have no problem with the software. It is very user-friendly.

Review Source

DW

Dave W.  
Owner/Founder  
Automotive  
Used the software for: 2+ years

### "Works perfectly for my Franchise"

March 21, 2019

5.0

it's been phenomenal, they have project managers and specialist who take care of the set-up and launch. the service continues after launch with proactive adjustment to not only our websites, but also fine tuning our SEO strategy.

Pros

It standardizes the look and feel of our main website and each of the local market websites.

Cons

I wish it were free, but it has paid for itself several times over and help all of us reach our objective of dominating our online market.

Review Source

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