--- title: "CEBS Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is CEBS the right Currency Exchange solution for you? Explore 35 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/166114/CEBS/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- CEBS 4.9 (35) [View alternatives](https://www.capterra.com/p/166114/CEBS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of CEBS Ease of use 4.9 Customer Service 4.9 ## Showing most helpful reviews Showing 1-25 of 35 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Director Used the software for: Less than 1 year ### "CEBS recommended by Prime Currency Exchange " July 16, 2019 4.0 The overall experience is a very positive one. It meets all the main needs our business has in order to have smooth and efficient transaction flows as well as producing internal reports and calculations. Pros I like the user-friendliness of this software that allows us to perform daily transactions very efficiently. Particularly, I like the easy ability to start and complete transactions in a very timely and simple manner, and the ability to search, delete, and view transactions with ease. I also like the ability to customise aspects of the system such as setting limits and AML requirements for different transaction sizes, for business safety. Cons The time-out feature can be worked on and improved. This is something that is being worked on for us. The system times out when in the middle of processing transactions, resulting in having to log in again and start the transaction from the beginning. Review Source R Reviewer Director Used the software for: Less than 1 year ### "I am Happy with the software and the service" October 21, 2020 5.0 My staff and me are happy with the functionalities like Rates update both automatic as well as setting manually for euro and usd. Compliance is very strong and the system alerts us when we are crossing the threshold. I will definitely recommend CEBS to others. But the best part is service, I love the way we receive guidance on compliance policies and prcedures. Pros We were referred to CEBS by one of our friend. Right from the first call, demo, installation and trainings everything was professionally managed. The software fits our needs. We are thinking of subscribing for the rateboard too. The best part is they know in and out of compliance and guides you while they setup the system. We are also subscribing to their Money Transfer software. Cons The system is very detailed, for example customer order, we don't need require that. Was hidden for us quickly. Review Source MV Mario V. Director Used the software for: Less than 1 year ### "Essential software for SME bureau de change with excellent support" July 3, 2019 4.0 CEBS provided the essential POS software we needed to start operating. Other, larger providers were either not interested in us small fish SME's, or too pricy. CEBS is very cost efficient and fits very well in the startup setup we are used to. We notice that CEBS is updated frequently with extra functionalities, each version has added very useful extra functionalities. Pros Easy to use and understand. Easy to set up. Very handy to have a demo version to start with. Fantastic customer service. New features were added promptly upon request. Easy to personalise receipts, rates screen etc. Another useful feature is the automated check for sactions, PEP's against multiple lists. Cons Some initial set up issues. These were fixed by the owner and developers within the timeframe communicated. Review Source AA Abdelrazig A. Director Used the software for: 3-5 years ### "Good Software and customer service" May 27, 2019 5.0 We are using CEBS for our daily currency accounting, storing customer information and generating reports. CEBS takes care of: 1. Setting up margins 2. Scanning HMRC, EU, UN, OFAC sanctions list 3. Storing customer ids and through many more ways, it helps us comply with the regulatory bodies. Pros Our cashiers have been using CEBS for over 6 years now. There had been timely revisions to the software, compliance has got stronger and reporting is outstanding. We can fetch reports asked by accountant as well as regulatory bodies with ease. Whenever we need any changes to the system or even new reports, these are provided to us at earliest possible opportunity. Our team is happy with the software and the monthly reconciliation service we receive. Just to name a few, live rates, HMRC and OFAC sanctions list are updated regularly. And before I forget, we got dedicated operations manager from CEBS so we speak to one person always; not to automated answer machines. Cons Reports can be categorised, I cannot think of anything else as of now. Review Source R Reviewer Director Used the software for: 3-5 years ### "Unbeatable, it's a gem" July 10, 2019 5.0 Overall experience with CEBS is great. We get help with almost everything, MLR renewals, NCA registration, Policy and Procedures documents. Support also includes Employee training. Pros We have been using the Currency Exchange Software for more than 3 years now. We are using the software for everyday transactions. Calculates profit against each selling transaction and reporting is one of the best. The best part is support, rate updates are hourly, Sanctions list updates every couple of weeks. We feel secure with the software. Cons Cannot think of any. The software is quite stable. There may be temporary hiccup only if any dependency is not working. For example, they changed the mid market rate provider feed last year, so it took few hours to restore normal service. Review Source R Reviewer Director Used the software for: 1-3 years ### "Excellent Service, Quality Product" June 24, 2020 5.0 CEBS and specially the compliance guidance provided by \[SENSITIVE CONTENT HIDDEN\] of Calyx Solutions is invaluable. With his in depth knowledge he can guide you in right way with what to do and what not to. Sometimes I prefer asking \[SENSITIVE CONTENT HIDDEN\] instead of my outsourced compliance team for help. Calyx team is very timely, punctual and most importantly they listen. All the best to the team. Pros We have been using CEBS and other software services provided by Calyx Solutions. Very professional yet friendly support. Doing transactions is easy, updating rates is seamless. Compliance wise it’s the best to suit our Money Service Business sector. Cons So far we have been fine with no complaints. Any small hiccups are sorted on priority basis. There was once a bit of delay in third party integration, but we were alright as the end result was sweet. Review Source R Reviewer Director Used the software for: 3-5 years ### "Reliable currency software" June 7, 2019 5.0 It's more of personal approach to the service that is received. Always receive help in NCA registration, MLR renewals, generating reports for accountants and regulators. Pros I have known Calyx Solutions for around 6 years now. CEBS currency software is well integrated with compliance procedures. Easy to operate, daily backup which gives reliability. Very helpful software and on top of that whenever required the software engineer provides assistance in efficient manner. If in case there are any issues with the software they are sorted out promptly. Cons We had some hiccups when the version was upgraded to fully cloud based, but was sorted quickly. No issues whatsoever. Review Source R Reviewer Director Used the software for: 3-5 years ### "Excellent Software, Very good service" June 4, 2019 5.0 We are very satisfied with the service we receive and intend to continue with CEBS for near future. Pros It does what we bought it for. Our accountant is happy with the reports. And even the regulatory bodies during their audits they approved the software to be satisfactory. The My cashiers are using it for over 5 years now and never complained. The best part is we have one point of contact and he is available during our working hours on phone or on WhatsApp. Cons The older version which was 3 years back troubled us for once or twice; but never had an issue since the upgrade to web version. Review Source R Reviewer DIRECTOR Used the software for: 3-5 years ### "Excellent software" August 17, 2018 5.0 Excellent and quick customer service. Very user friendly and updated software. Pros It is very user friendly, simple to use and provides all the information in a detailed format. The reports generated are easily comprehensible by the accountants. This software was also approved by the HMRC, on their recent visit to our premises. They were satisfied by all the reports it produced and the updated compliance check that the software uses. Cons Logs out quickly. Apart from this, there is nothing to complain about the software. Review Source R Reviewer Director Used the software for: 3-5 years ### "Easy to use and trustworthy" August 10, 2018 5.0 I have been using the system for 4 years and I can definitely recommend it to all the currency service businesses. Pros Entering transaction buy/sell is very easy. Stock take and end of day reports are perfect. Web based so there was no installation required. The best part is Service. Usually we don't get any issues, but if we have any or if we need system support, it takes just one phone call for getting help and the issue is resolved. It manages my expenses too. Cons This is rare but, if we have no internet then we are unable to access the system. Their is local system which can be installed, but I don't like installation. Review Source R Reviewer Mr Used the software for: Less than 1 year ### "Very good service" November 29, 2019 5.0 just had it recently and i am happy that gives most of my job needs Pros easy to use, It makes all currency in order each single pence, lost and profit is good tips also. Cons the use of the software is easy to use and learn Review Source R Reviewer ICT Manager Used the software for: Less than 1 year ### "Good software " December 6, 2019 5.0 We have managed to use CEBS to manage our bureau de change and it meats our expectations Pros Up to date features, updates and notifications Cons None so far. The software meets our expectations Review Source R Reviewer Director Used the software for: Less than 1 year ### "Perfectly supports our need" May 5, 2020 5.0 \[SENSITIVE CONTENT HIDDEN\] and team has been super supportive. We even received part payment facility. We are a small business and while setting up the business even smallest of the expenses can make impact. Team CEBS has been brilliant until today. We definitely recommend CEBS to currency exchange businesses out there. Pros We researched a lot of products and gone through various demos. When we came across CEBS, we knew that this is what we were looking for. Being cloud based we can access it when we want to. The support is incredible, almost 24 X 7. We have been impressed with compliance and customer registration functionality. Cons We had some hiccups while setting up the Rateboard. But was sorted. Review Source R Reviewer Director Used the software for: 3-5 years ### "It's very simple to use" August 17, 2017 5.0 It's very simple to use, it updates exchange rates every day, service is upto the standard. Pros Easy to Use, reliable CEBS is straight forward, transactions entry and View stock is easy to operate. Reporting is strong. Transactions and shift close reports are printed daily. Updates for the software are done regularly. Cons Easy to Use, reliable The only issue we can think of is offline connectivity. CEBS is online and browser based but being in London the internet never goes down. So I cannot think of cons. Review Source R Reviewer Director Used the software for: 1-3 years ### "Brilliant customer service " February 3, 2022 5.0 Absolutely satisfied Pros It brought alot of changes into my business model for example automation. They have provide an app to all my customers and this takes a lot of burden of my head because my customer find the app very easy to use. The software is also fast. Cons There is nothing that can be disliked from my ends Review Source R Reviewer Director Used the software for: 3-5 years ### "Great Customer Satisfaction " January 24, 2022 5.0 Excellent tool to rely on. Just set your buy and sell rates- your are ready to go. Pros CEBS user friendly software tool becomes very useful to manage n deliver Currency Exchange services to your customers. It provide complete solutions to manage your Currency Exchange platform and CEBS software developers are ready to go an extra mile for customer needs. Fully recommend!! Cons Fetching spot rates can be further improved, overall- no issues Review Source R Reviewer Founder & CEO Used the software for: Less than 1 year ### "Highly Responsive Customer Support" November 28, 2019 5.0 Regulatory compliance as well as ease of operation, smart business intelligence, making us quite efficient. The customer service and support from the developers is out of this world, they are very responsive and they keep abreast with all the developments happening in their customer's markets, making them very flexible and great advisors too! Pros It's easy to use and has high functionality that meets all regulatory requirements for our type of business and market. Cons None at the moment, everything is great but I would love more flexibility to change things around without being locked up into the current design. Review Source R Reviewer Operations Manager Used the software for: Less than 1 year ### "Checks all the boxes" August 28, 2019 5.0 For Bureau de Change businesses this is the only solution that fitted our our requirements as start-up and will see us through for many years to come. Support is outstanding and second to none compared to all our other ICT service providers. Pros Ease of use, reporting, customisation and low entry cost Cons Consolidation on multi-branch transactions took some time to develop. Review Source R Reviewer Director Used the software for: Less than 1 year ### "FX Iceland" February 5, 2020 5.0 Without the CEBS system FX Iceland would not be in the good position we are today day, business is doing great and we have a good information from the system in order to monitor our business and progress. Pros FX Iceland is the first lienced money exchange company outside the trational banks in Iceland. The licence was granted by the FSA of Iceland. FX Iceland mneeded a good and trusty trating platform and we where fortunate to find the CEBS system. It fulfills all our needs and has exceeded all our expectations. Cons There has been no issues regarding the operation of the system, we have had few issues regarding the connection to the rate board TV display. All issues have been resolved in a professional manner. Review Source R Reviewer Director Used the software for: 1-3 years ### "Easy to use and good customer service" April 15, 2021 5.0 Compliance is covered and training is provided. Customer KYC and transaction limit setting up is straight forward. Pros One my staff has got used to the system quickly. Provides the report that our account need. Customer service is spot on. Cons Android box used for Rateboard gave issues, but was fixed. Review Source R Reviewer Technical Director Used the software for: Less than 1 year ### "Awesome Product" February 3, 2020 5.0 Pros Cebs support and assistance in setting up is awesome.They are quick to respond and assist. Cebs software is easy to use like a DIY.The tutorials are straight forward. The software simplified our manual systems. The software does not require expert knowledge. Cons Most of the functionalities in Cebs are what i wanted Review Source R Reviewer Managing Director Used the software for: Less than 1 year ### "Brilliant currency software and Great customer service" June 24, 2020 5.0 This product gives you everything you need to run Currency Exchange Business Specially dedicated customer service and help and support is outstanding Pros Easy to use and minimum set up time Fast and reliable Customer Due diligent Management Up to date sanction list Training and development Expense and income management and reporting Cons This system does not come with Currency notes database Review Source R Reviewer Bureau de change Used the software for: Less than 1 year ### "Very good " October 8, 2020 5.0 They are very helpful for anything is easy to use and faster Pros The team they are very good in communication for any help I need to use the software Cons They have things that need to be improved in the future but at the moment are good they need to be a bit more faster but still very good for the price Review Source R Reviewer IT Manager Used the software for: I used a free trial ### "CEBS Bureau de Change: A Game Changer" December 2, 2019 5.0 Bureau de Change operations and calculating gains on forex exchange business Pros The software address all the functionalities of a bureau de change. Calculation of profit is superb. CEBS is customizable to the local financial guidelines and laws. Software linked to AML/CFT screening for UN and EU. Cons Too much information on the dashboard which is helpful but it becomes cluttered Review Source R Reviewer Director Used the software for: 1-3 years ### "A very user friendly software " August 28, 2018 5.0 Pros The developer made sure to build a very user friendly interface that can be easily navegated even for users with limited experience in technology Cons Too many menues that can be combined under a nesting menu Review Source Similar Products Featured