# Cloud Campaign Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Cloud Campaign the right Social Media Management solution for you? Explore 158 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166130/storyclash/reviews --- Cloud Campaign 4.9 (158) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Cloud Campaign Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews ML Maggie L Digital Marketing ManagerMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “The platform simplifies the approval, review, and reporting process across multiple clients, which has saved us time and reduced stress.“ September 16, 2025 Laura W Marketing ManagerVenture Capital & Private Equity, 51 - 200 employeesUsed the software for: More than 2 years. “You can’t tell who is replying if they don’t have an account, and there’s no way to reply to them directly within the platform.“ November 10, 2025 Kelsey F DirectorMarketing and Advertising, 51 - 200 employeesUsed the software for: 6-12 months. “We are able to manage organic social content across multiple social channels for a location all in one place.“ August 20, 2025 EC Ellie C OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months. “The uploading of bulk content can be a little glitchy, and the tagging system for social media, isnt 100% but these are all minor issues.“ August 25, 2025 JB Jackie B CEO and FounderMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “The new bulk approval process has greatly reduced the time it takes for us to send approval links to our clients.“ September 5, 2025 SW Sandra W CEOMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months. “The only issue we have found, is that sometimes when we try to use an image we already have uploaded it doesn't work right and if you are moving to fast, you don't realize it until the post fails later or posts with text only depending on the platform.“ February 18, 2025 Laura W Marketing ManagerVenture Capital & Private Equity, 51 - 200 employeesUsed the software for: More than 2 years. “Cloud Campaign makes it easy to manage posts for multiple clients and industries.“ November 10, 2025 Laura W Marketing ManagerVenture Capital & Private Equity, 51 - 200 employeesUsed the software for: More than 2 years. “It would be helpful if communication tracking was a bit clearer. But it's a small downside.“ November 10, 2025 ## Showing most helpful reviews Showing 1-25 of 158 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Laura W. Marketing Manager Venture Capital & Private Equity Used the software for: 2+ years ### "Reliable and efficient for managing multiple clients" November 10, 2025 5.0 Overall, Cloud Campaign has been a great tool for our team. It streamlines content management and improves communication with decision-makers. It’s reliable and easy to use once you get familiar with it. Pros Cloud Campaign makes it easy to manage posts for multiple clients and industries. The content approval process is simple and keeps everything moving smoothly. It really helps our team stay organized and save time. Cons You can’t tell who is replying if they don’t have an account, and there’s no way to reply to them directly within the platform. It would be helpful if communication tracking was a bit clearer. But it's a small downside. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Hootsuite becomes really expensive, after a certain number of accounts. Also, the benefits of the approval page is/was huge for us. Review Source GN Gwyneth N. HR and Client Success Manager Marketing and Advertising Used the software for: 6-12 months ### "Bang for your buck! " November 4, 2025 5.0 Pros What I love most about Cloud Campaign is that it’s powered by real people who genuinely care about helping their clients succeed. Their team is responsive, knowledgeable, and feels like an extension of our own marketing department. The platform itself is intuitive and makes managing social media for multiple clients a breeze. The client approval process is one of my favorite features — it’s seamless, straightforward, and saves us so much time compared to other tools. Our clients love how easy it is to review and approve content without any back-and-forth confusion. Cloud Campaign has become an essential part of our workflow, and I can’t imagine running our social media operations without it. Cons If I had to choose something, it would be that new features can take a little while to roll out, and there are still a few tools I wish the platform had built in. That said, I really appreciate that the Cloud Campaign team listens to feedback and takes client requests seriously. They’re constantly improving the platform and keeping us updated along the way, which makes it easy to stay patient because you can tell they genuinely care about getting it right. Alternatives considered [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Cloud Campaign Cloud Campaign was a better deal overall Switched from [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/) Not scalable because it was SO expensive & there were multiple glitches with Sprout Review Source AP Addi P. Social Media Specialist Consumer Services Used the software for: 6-12 months ### "Review" October 12, 2022 3.0 Overall its been a good experience. Pros It is very user-friendly and not super hard to figure out. Cons It can have glitches and give me hick ups every once and a while. Review Source MCB Mary Carson B. Social Media Specialists Medical Practice Used the software for: 2+ years ### "THANK YOU CLOUD CAMPAIGN" November 5, 2025 5.0 The team is great, they took their time to teach us during our onboarding process. IF an issue does arrive, which is rare, they communicate quickly to resolve the issue. Pros The overall platform is user friendly and a great asset for my clients. They make social media reviewing easy with their comments and approved feature. It look away the back and forth emails. Cons I do not have any complaints, it works well for me and my team. I have not found another platform like it that is as cost effective. Alternatives considered [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Cloud Campaign The review comment area and approvals area. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Unfriendliness of their team and the product did not have the review and approve that was needed. It was also expensive Review Source OP Odette P. CEO and Founder Marketing and Advertising Used the software for: 1-2 years ### "Great Platform & Even Better Support " August 26, 2025 5.0 I really love this platform and I love the human interaction/assistance that comes with this platform. A HUGE deciding factor for most of my searches on scheduling platforms was if they only have an email customer service, or if I have a contact that can support me when needed. I also love the willingness to adapt on the platform end. Social media is always changing and I need a platform like Cloudcampaign that adapts to the changes and constantly provides updates. Pros I love how easy it is to add content and copy for my clients to review. It is the only all in one solution for content sharing that I have found and love! Cons I need specific features in order to run business smoothly. Cover photo creation and optimization is a whole job here in the industry. I need a way to upload cover photos when scheduling content and a way to update the selected cover photo once its been scheduled. There are specific clients we can not put on this platform because we can not yet customize the thumbnail/cover photo. Switched from [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[Instazood](https://www.capterra.com/p/173169/Instazood/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) No human support, No external link for content sharing and content calendar creation, Confusing layout with features that are not needed and upcahrges when new releases come out that should be included in the basic service. Review Source VR Verified Reviewer Director Marketing and Advertising Used the software for: 6-12 months ### "Creating scale and efficiencies with ease" August 20, 2025 5.0 I cannot rave enough about our experience with Cloud Campaign and their team. The customer support has been amazing. Their team is exceptionally attentive and willing to assist our team in any capacity. From evaluation, onboarding, post go-live optimization to now sales and growth, the CC team has become line an extension of our internal team. Pros The best thing about Cloud Campaign is how it has streamlined and simplified our workflows. We are able to manage organic social content across multiple social channels for a location all in one place. We have also been able to scale our program, going from about 150 participants to close to 200 without additional resources. The CC team was tremendous during implementation and assisted with migrating our existing channels over and training the team to feel comfortable in the tool. When we started to integrate the tool into our proprietary software, they brought in their \[sensitive content hidden\]and Software Engineers to walk us through the process and get up and running. We were able to be fully implemented and live in about a month's time. Cons I wouldn't even say it's a dislike, but I would love to be able to do promoted posts or even Google LSAs through the platform so that it truly is a one stop tool for our team. Alternatives considered [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Cloud Campaign Integration capabilities with our proprietary tool Switched from [Meltwater](https://www.capterra.com/p/123153/Meltwater/) We wanted a better experience for our users and Meltwater was unable to integrate with our proprietary software. This allowed us to create internal efficiencies and offer our customers a better experience. Review Source ML Maggie L. Digital Marketing Manager Marketing and Advertising Used the software for: 2+ years ### "5 Stars! Would recommend!" September 16, 2025 5.0 Working with Cloud Campaign has been an amazing experience. The platform simplifies the approval, review, and reporting process across multiple clients, which has saved us time and reduced stress. The ease of use, combined with responsive customer service, makes it an invaluable tool for managing clients efficiently. Pros CloudCampaign is incredibly user-friendly, making it quick and easy for our clients to navigate. The white labeling feature truly sets us apart, and the built-in approval process and reporting tools add so much value. On top of that, their customer service is outstanding. Nick is always super responsive & helpful! Cons There isn't anything negative to say about CloudCampaign - still learning about all of the integrations. Alternatives considered [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/) Reason for choosing Cloud Campaign White labeling, approval process & reporting. Switched from [MavSocial](https://www.capterra.com/p/157411/MavSocial/) All of the reasons why I love CloudCampaign! Review Source LB Lilly B. Marketing Coordinator Real Estate Used the software for: 6-12 months ### "Great Product! " September 15, 2025 5.0 Great! The team is awesome, the platform is easy to use. It post my content without issue. I am able to share the approval with my team and get feedback, it is great! Pros The program is easy to use and set up, and very aesthetically pleasing. I like the calendar view, which allows me to see my content at a glance. The approval process is what sold me on the platform; no other social media management tool makes it this easy. Cons It is a little buggy; sometimes it can take time to load. I have had great experiences reaching out to my rep, and they support me when this happens. Alternatives considered [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Cloud Campaign Ease of use, price, and the sales process was short. I jumped on a call and right away, they showed me the product. There were no barriers to start. Review Source JB Jackie B. CEO and Founder Marketing and Advertising Used the software for: 2+ years ### "We 🩷 Cloud Campaign!" September 5, 2025 5.0 We've had a great experience! Their customer support is exceptional, and they continually add useful features. Pros The approval process workflow makes life a lot easier for us and our clients. The new bulk approval process has greatly reduced the time it takes for us to send approval links to our clients. Cons I'd like to be able to use the social listening feature on more platforms. I'd also like to pinpoint the best days of the week to post. Switched from [Sendible](https://www.capterra.com/p/130894/Sendible/) CC has a much easier interface for our clients with the approval link. Review Source EC Ellie C. Owner Marketing and Advertising Used the software for: 6-12 months ### "Cloud Campaign is brilliant as an agency owner!" August 25, 2025 5.0 Honestly, I have no compliants, my clients love it and that is the main thing. I love the fact that I can add extra uses! Pros The approval process for clients and the content libary features. I also like the reporting, which enables me to better manage content. Cons The uploading of bulk content can be a little glitchy, and the tagging system for social media, isnt 100% but these are all minor issues. Switched from [Sendible](https://www.capterra.com/p/130894/Sendible/) Sendible just wasnt delivering, and I wanted something easier to client approvals. Review Source JB Jennifer B. Owner/Creator Marketing and Advertising Used the software for: Less than 6 months ### "Cloud Campaign is my new favorite tool!" February 24, 2022 5.0 My overall experience with Cloud Campaign has been great! I plan on sticking around and will likely be adding more clients in the future. Pros There's so much I like about Cloud Campaign! What I currently like most about the software is that it continues to learn and adapt based on my posting routine. I also really like the Canva integration, which I use daily! It has eliminated the step of my having to download content and then upload it into the program. I also really enjoy the ease of reporting and then sharing those reports with my clients. Cons I haven't quite figured out how to create schedules that work for me. I schedule unique and specific content on different channels, very rarely do I use the same copy or piece of content in the same month. Alternatives considered [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[HeyOrca](https://www.capterra.com/p/170010/HeyOrca/) Reason for choosing Cloud Campaign HeyOrca just didn't seem as user-friendly as Cloud Campaign, and I didn't like the price. HoneyBook didn't meet my needs for client management. Switched from [Buffer](https://www.capterra.com/p/143492/Buffer/)[Later Social](https://www.capterra.com/p/152254/Later/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) These platforms were out of my budget and continued to limit capabilities, forcing you to buy in further. Review Source OF Olivia F. Freelance Social Media Content Manager Marketing and Advertising Used the software for: 6-12 months ### "Cloud Campaign - MUST USE!" October 12, 2023 5.0 Overall I’d recommend Cloud Campaign to any freelance social media content creator/manager. Super seamless and easy to use, and the best part is clients can log in and keep track as well! Pros I love how seamless social account integration is and how easy it is to create a content schedule for multiple clients and keep track! Cons The only con would be the pricing, while it’s worth it i need a plan in between the first and second option. But for now, it’s perfect! Alternatives considered [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing Cloud Campaign It had so many more features and made my life so much easier. Review Source LC Laurean C. Founder Marketing and Advertising Used the software for: Less than 6 months ### "Just the Basics - Works well" February 27, 2024 5.0 Fix the analytics, and ask me again later. Right now only happy with client approvals and publishing. Pros I like the simplicity of the system, how clean it is to use without any fuss. Please keep it that way. Cons The analytics really STINK STINK STINK. Please fix this, it is such a chore right now. The analytics show stats based on highest performing items, which is fine if you just want to know what performed best. But if you want to see how all your posts performed, it's a HUGE CHORE. Alternatives considered [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Airtable](https://www.capterra.com/p/146652/Airtable/)[Google Data Studio](https://www.capterra.com/p/190616/Data-Studio/) Reason for choosing Cloud Campaign Simplicity and cost. However, after getting into it, disappointed with lack of reporting and integration capabilities. Can't automatically send post data to another system (ie: google sheets) so we can take the reporting outside automatically, or pull data in except for some kind of manual import. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Needed a simpler format without so much junk on the dashboards and screens. Cost too. Review Source CA Carly A. Content Manager Marketing and Advertising Used the software for: Less than 6 months ### "Cloud Campaign Is New But Powerful" August 16, 2023 5.0 I think Cloud Campaign has done an excellent job in creating a social media management platform for marketing agencies. If you are using Hootsuite or some other expensive service that locks you into a year-long contract, mark you calendar for switching to Cloud Campaign ASAP! Pros I love that Cloud Campaign has streamlined the approval process with our clients. All of our clients rave about how easy it is to use. Cons There are still some functionality things that could be improved upon, like making edits to a post that are universal across the platform when you make them on the calendar. I also wish I could delete skipped posts from the calendar because it clutters the view. These are minor complaints, though. Reason for choosing Cloud Campaign Affordability, built for agencies who add new clients all the time, awesome customer service Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Hootsuite had no customer service, was extremely expensive, and kept unlinking with Facebook and Instagram. Cloud Campaign has amazing customer service that meets with you to onboard your whole team, they are affordable, and they have created a platform that your clients will love. Review Source MB MIchelle B. Owner Marketing and Advertising Used the software for: 1-2 years ### "The Best Social Media Management Software Ever!" April 6, 2023 5.0 I have had an excellent experience working with the Cloud Campaign team and using the platform. Pros We love the simplicity of the software and the excellent customer service and support. Stellar team! Cons I would love if we could organize our content library with folders so we don't have to scroll. Alternatives considered [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[Buffer](https://www.capterra.com/p/143492/Buffer/)[Later Social](https://www.capterra.com/p/152254/Later/)[Meta for Business](https://www.capterra.com/p/213257/Facebook/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Cloud Campaign I have used them all and this social media management platform is the best out there for easy onboarding clients and team members along with the user-friendly interface makes it impossible to leave and use another competitor. (I did and I came back.) :) Review Source KL Katie L. Digital Marketing Executive Information Technology and Services Used the software for: 6-12 months ### "Easy To Use" April 19, 2021 5.0 Very positive and looking forward to continuing as our client base grows Pros The ability to handle multiple schedules and recycle content. You can also have unique caption for each social media platform and you can categorize the content so you an find items in the future. The analytics is also useful in understanding what's working and seeing any trends that may appear. The ability to rearrange the queues is also useful in arranging content. The recent update where you can post straight videos straight to Instagram was also useful Cons When we post a video to LinkedIn, it takes the user to another page, which means I then have to go back in and post the video natively. Also, with tagging, you can only tag on Instagram, it would be useful to be able to tag accounts on other platforms as well. Alternatives considered [Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/) Reason for choosing Cloud Campaign We found it the best and easiest to use. We were impressed with \[SENSITIVE CONTENT HIDDEN\] on the first Zoom call. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Cloud Campaign seemed to have a lot of features that seemed attractive. Review Source VD Valerie D. Communication & Brand Manager E-Learning Used the software for: Less than 6 months ### "Cloud Campaign" June 29, 2023 5.0 Overall, I've been very pleased with Cloud Campaign. Having the ability to design within the platform, schedule, and drip-post has increased our communication and interactions with stakeholders. Pros I like that all my accounts stay linked with no issues. The platform is very easy to use and I love the Canva integration. Cons I wish there was a feature where I could see all my social media feeds within the platform. I find that the Social Listening feature isn't enough. Alternatives considered [Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[Metricool](https://www.capterra.com/p/203702/Metricool/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Cloud Campaign The balance between features and price. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) I was using the free version of Hootsuite. It only allowed 3 accounts, they kept breaking links, and eventually, the free version was eliminated. I felt I was being forced into a very expensive product that I hadn't had success with, so I switched. Review Source LG Liz G. EVP Financial Services Used the software for: 1-2 years ### "Support That Truly Helps Us Serve Our Clients Better" September 2, 2025 5.0 Pros The communication and support from our CloudCampaign account leads has been nothing short of invaluable. Their guidance allows us to better serve our own clients, and our digital marketing manager relies on them heavily for strategic input. They consistently deliver thoughtful, timely, and actionable support that makes a real difference in our day-to-day work. Cons At times, the reporting integrations have been a little inconsistent, especially with TikTok. We’ve also noticed occasional discrepancies between CloudCampaign’s reporting and the metrics we see directly in platforms like Meta. But these issues are few and far between. Review Source JA Jodi A. Social Media Manager Marketing and Advertising Used the software for: Less than 6 months ### "A Robust Social Media Management Tool" September 10, 2024 5.0 Pros As a SMM, I've used various similar tools and always find something that's missing. The things I love most is the ability to add content with varying aspect ratios, adjust captions for each platform, and short-form video upload capability. I've never been able to upload to TikTok, Shorts, AND Reels all at the same time! CloudCampaign also provides detailed analytics that make reporting a breeze. From customer approval to creating content, it's an invaluable tool in my day to day process creating content for multiple customers. Cons There's nothing I don't like about CloudCampaign but some features that would be great to see would be more detailed analytics platform to platform. For example, I would love to see individual reel performance on Instagram including saves, shares, and profile views. Review Source AK Amanda K. Account Manager Marketing and Advertising Used the software for: Less than 6 months ### "We love using Cloud Campaign" June 3, 2024 5.0 Pros I love the collaboration that it allows. An entire team can work together on multiple accounts, and the clients are able to see their own side of things as well. Cons I would like to see an easier located button to copy and paste the client access link. Review Source KT Katelyn T. Digital and Social Media Specialist Graphic Design Used the software for: Less than 6 months ### "Katelyn Turner/ Review " January 5, 2023 4.0 I have enjoyed using it and have regularly said that as the CC team continues tweaking and improving on it, that it could be better than all of the other social media management software. It's very in-depth and offers a lot that I can in turn give to my clients to show them how well their content is performing or if we need to take a different route content wise. Pros I that all my past posts are readily availible to me to view. I like categorizing them so I can access certain kinds of posts if need be. I like being able to add hashtag groups and spare my self the time to type hashtags out all the time. I like the option of seeing my posts on the calendar color coded by platform as I am very visual. I like the analytics which seem more in-depth rgarding the best time for me to post. Cons There could be more tutorials because it was a little confusing at first and chatting with a customer service rep would sometimes take a while because they would be busy and not readily availible. I noted that if you delete something from the calendar, it would delete the content and then you would have to reload everything. That was my main complaint. I also sometimes have to repair accounts bc they become randomly unliked. I don't love how the recommendations will bring up very old and outdated articles. Reason for choosing Cloud Campaign My boss is the one who saw CC in an ad and made the decision to try it. Review Source AD Ashley D. Content Specialist Online Media Used the software for: 6-12 months ### "Cloud Campaign is great! " September 21, 2023 5.0 I've had a wonderful time learning, exploring, and using Cloud Campaign. I've used other platforms, and where they may have more complicated features, they were hard to navigate and often confusing. I am very pleased with the site overall and enjoy working in Cloud Campaign. Pros I love the user-friendly qualities. It was very easy to learn! Navigating the site is simple, yet there are a lot of useful features to utilize. Cons I LOVE that the time of posting for scheduled content can be calculated and determined for you, however, I wish there was an easier way to alter specific times of day for a scheduled post for the few times it may be needed. The only way I've personally found is by switching the calendar view to weekly/daily to edit the scheduling's time. I would love to see an addition in the post-building area where you could specify a window of time for a specific post if you desire to add one, but it not be mandatory if it's not needed. Review Source Viv D. Managing Solicitor Legal Services Used the software for: 1-2 years ### "A Must For Posting Efficiency and Convenience" July 30, 2022 5.0 Great. I a IT Illerate and can use it. Pros easy to use. easy to check post, test posts for success. Cons If we change the text of a post that is in, say, Facebook, it doesn't populate through to LinkedIn and Instagram. Why not? Reason for choosing Cloud Campaign Marketing Manager chose cloud campaign over other offerings but I don't know what they were. Review Source MM Marisabel M. Customer Service Manager Online Media Used the software for: Less than 6 months ### "Perfect when you want to make a statement in social media marketing. " August 10, 2023 5.0 Cloud Campaign has helped us save a lot of time while during the scheduling process. They are always willing to help and if there is a challenge, they will not stop until they find a solution to it. I personally had used other social media management programs in the past and by far I recommend Cloud Campaign to any company or anyone who wants to make a difference for their clients or for their own business. Pros The product is easy to use and even though there is a learning curve it is not that bad thank you to their customer support assistance. Love the fact that you can handle multiple social media channels for each client and that we can categorize the content by tags. Plus, they are always looking for feedback on how to continue developing their program to help us make our work more efficient while helping our clients look like rockstars. Cons The social listening portion is only for Twitter (X). No ability yet to edit content that is already on the platform. Review Source Dan B. Web Developer Entertainment Used the software for: 6-12 months ### "Efficient and Convenient Social Media Management with Cloud Campaign" April 29, 2023 5.0 Cloud Campaign has helped me address my time management challenges associated with social media posting and marketing. Pros Cloud Campaign has excelled in providing me with the ability to manage all of my social media posts from a single platform, which I thoroughly enjoy and appreciate. Cons I haven't come across any aspects of Cloud Campaign that I dislike. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.