---
title: "Riddle Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Riddle Software - reviews, pricing plans, popular comparisons to other Survey products and more."
source_url: "https://www.capterra.com/p/166147/Riddle/"
page_type: "product"
language: "en"
publication_date: "2026-09-29"
---

# 

 Riddle Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 29, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Riddle

## What is Riddle?

Riddle is an online platform for creating interactive content such as quizzes, surveys, personality tests, prediction games, and leaderboards. Our customers create content on our platform and then embed it on their website.   The goal? Increased engagement, lead generation, segmentation, and content monetization - all 100% GDPR compliant. What functions does Riddle offer? Riddle solves the following problems for its customers:  - More user engagement and higher time on site - Multiplication of available ad slots and easy creation of branded & sponsored content - Collecting zero-party data - Generation of qualitative leads - Create competitions and prize draws both online and live during events - Understanding user behavior and preferences Our features include - unlimited - no limit on views, starts and leads.  - Create quizzes, surveys, polls, personality tests, and leaderboards.  - Embedding of content on the web and in apps is possible. 

## What is Riddle used for?

[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Form Builder](https://www.capterra.com/form-builder-software/)[Lead Capture](https://www.capterra.com/lead-capture-software/)

Overall rating

Based on 48 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$59

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Riddle?[Manage this product listing](https://www.g2.com/products/riddle-quiz-maker/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Riddle

4.8 (48)

VS.

[### Systeme.io](https://www.capterra.com/p/198994/Systeme/)

[4.8 (2,131)](https://www.capterra.com/p/198994/Systeme/reviews/)

Starting Price

$59

Flat Rate, Per Month

Starting Price

$17

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (48)

Ease Of Use

4.6 (2,131)

Value For Money

4.9 (43)

Value For Money

4.9 (2,027)

Customer Service

5.0 (48)

Customer Service

4.8 (2,075)

## Riddle alternatives

[Brevo](https://www.capterra.com/p/132996/brevo/)

[4.6 (3,525)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/132996/brevo/)

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

[4.7 (2,325)](https://www.capterra.com/p/136603/MailerLite/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/136603/MailerLite/)

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

[4.6 (2,572)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/79367/ActiveCampaign/)

Highest Rated

[ContactPigeon](https://www.capterra.com/p/168153/ContactPigeon/)

[5.0 (308)](https://www.capterra.com/p/168153/ContactPigeon/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/168153/ContactPigeon/)

[View all alternatives](https://www.capterra.com/p/166147/Riddle/alternatives/)

## FAQs about Riddle

Overview

### Which roles and teams benefit most from Riddle?

Riddle is most used by founders, owners, and small-business leaders creating interactive content to engage audiences and support campaigns. Marketing, product, and social media teams build quizzes and polls for lead capture and audience insights, while publishers, creative teams, and web staff embed interactive experiences in editorial and digital channels.

Answer based on 48 reviews

Overview

### What company size and industries is Riddle built for?

Riddle serves publishers, sports teams, leagues, and brands, with small businesses comprising 81% of reviewers and Marketing and Advertising the leading industry at 21%. It also supports coaches, consultants, SMEs, agencies, major media companies, and larger organizations; reviewers include Sports (9%), Retail (7%), midsize (14%), and enterprise (5%) users for marketing automation.

Answer based on 48 reviews

Features and Usability

### What are the key features of Riddle?

Riddle includes CRM capabilities plus marketing automation features such as drip campaigns, event triggered actions, and lead management. It also offers campaign analytics, conversion tracking, and ROI tracking, along with customizable forms, landing pages/web forms, dynamic content, segmentation, and third-party integrations for lead capture and social marketing.

Pricing

### How much does it cost and what fees or limitations are included?

Riddle starts at $59 per month for the Essential plan, with Pro at $119, Business at $249, and Enterprise at $749. A free trial is available. Essential includes unlimited content creation, lead generation, and views; higher tiers add white-labeling, advanced customization, tracking, and enterprise support.

Answer based on 6 reviews

Integrations

### Which third-party tools and platforms does Riddle integrate with?

Riddle integrates with six third-party tools: AWeber, ActiveCampaign, Brevo, Google Sheets, Mailchimp, and Zapier. These connections support email marketing, spreadsheet-based data handling, and workflow automation, allowing Riddle data to move between campaigns, contact-management processes, reporting workflows, and other apps connected through Zapier.

Answer based on 12 reviews

Getting Started and Support

### What training and onboarding options does Riddle offer?

Riddle provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided setup, webinars cover group instruction, documentation gives written reference material, and videos offer self-paced learning for teams reviewing features and steps.

Answer based on 4 reviews

Getting Started and Support

### What customer support options does Riddle offer, and how do users rate the experience?

Riddle offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as responsive, friendly, and effective, citing quick chat replies, detailed guidance, and help with technical issues. Some users report integration frustrations, though support teams were seen as helpful in resolving them.

Answer based on 16 reviews

Features and Usability

### Is Riddle easy to use for creating quizzes?

Riddle makes quiz and assessment creation approachable for marketers, agencies, and small business teams. Its guided setup, flexible content options, and website embedding tools help users publish interactive content with little coding experience. More complex quiz logic can take longer to configure, but support articles and responsive help are available.

Answer based on 17 reviews

Features and Usability

### What is Riddle’s user interface like?

Riddle provides a clear, modern interface for building and editing quizzes, assessments, and interactive content. Marketing teams value the step-by-step workflow, visual customization, and controls for answer scoring and results. The interface changes as features are added, and some users want more appearance options or a more current quiz design.

Answer based on 10 reviews

## Features

AI summary

Based on 6,612 Survey reviews

Capterra data shows that buyers of marketing automation software rank the following features as their top priorities:

-   **Email Marketing** (**59%** of reviewers rated this feature as critical)
-   **Event Triggered Actions** (**48%**)
-   **Lead Capture** (**51%**)

Riddle supports all three features reviewers rate most highly: **Email Marketing**, **Event Triggered Actions**, and **Lead Capture**. Combined, these capabilities help businesses reach contacts with timely campaigns, respond automatically to customer actions, and collect new prospect information more effectively, allowing teams to improve follow-up and drive more consistent marketing results.

Event Triggered Actions

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Predefined actions automatically performed on the occurance of specific events

Landing Pages/Web Forms

5.0 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Create landing pages or online forms designed to capture new leads and prospects

Data Import/Export

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Engagement Tracking

4.8 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Tracks metrics that provide insight into how a user interacts with any interface or product

Campaign Analytics

4.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Track and interpret campaign performance metrics

Activity Dashboard

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Riddle 25 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- API: Application programming interface that allows for integration with other systems/databases
- Campaign Analytics: Track and interpret campaign performance metrics
- Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)
- Customizable Forms: Customize contracts and forms to collect specific information
- Data Import/Export: Import and export data to and from software applications
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period
- Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience
- Email Marketing: Create and send email blasts/campaigns
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts
- Segmentation: Group leads or contacts based on their specific characteristics
- Social Marketing: Manage campaigns and track engagement for marketing efforts across social media channels
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes

---

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Features

4.5 (48)

4.5

Based on 48 reviews

## Pricing

Value for money

4.9 (43)

Free Trial

[View pricing plan details](https://www.capterra.com/p/166147/Riddle/pricing/)

Essential

$59.00

Flat Rate,Per Month

It includes:

-   All content formats
-   Unlmited views
-   Unlimited submissions
-   Unlimited Quiz Creation
-   Unlimited lead generation

Pro

$119.00

Flat Rate,Per Month

It includes:

-   Add your own logo
-   Add Meta Pixel Tracking
-   All the features from Essential - plus 100% white labelled.

Business

$249.00

Flat Rate,Per Month

It includes:

-   Connect your ad server to serve in content ads
-   Upload mp4 videos
-   Advanced tracking
-   Custom CSS

Enterprise

$749.00

Flat Rate,Per Month

It includes:

-   5 user licenses already included
-   Custom user role configurator
-   Google Data Studio connector
-   Seasonwide - multi-quiz leaderboards

Value for money

4.9 (43)

4.9

Based on 43 reviews

## Integrations

[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[

Brevo](https://www.capterra.com/p/132996/brevo/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[

AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (48)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (48)

5.0

Based on 48 reviews

## User reviews

Overall rating

4.8

Based on 48 reviews

Filter by rating

5(39)

4(9)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LG

Louise G.

Director

Retail

### "Reliable, Easy to Use, and Great Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 28, 2026

I’ve been using Riddle for over 6 years and have had a really good experience with them. It’s easy to use, works well, and does exactly what I need it to do. The biggest plus for me is definitely their customer service. They’re super helpful and quick to respond whenever I have a question or run into an issue. It’s nice to know that when you need help, you can actually get it without waiting forever. I’ve been with them for years for a reason. I’m very happy with Riddle and would definitely recommend it!

Pros

Easy to use, reliable, great quiz features, and excellent customer support. They’re responsive, friendly, and genuinely helpful.

Cons

I really don’t have any major complaints. Any issues or questions I’ve had over the years have been handled quickly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MV

Martynas V.

Adminstrator

Information Technology and Services

### "Great tool for interactive website content"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 23, 2026

We've been using Riddle for a couple of years to create interactive quizzes and tests for our website. It has been a reliable and easy-to-use tool that integrates well with our content. Overall, a solid choice for anyone looking to add engaging interactive elements to their site.

Pros

Easy to create quizzes and tests. The interface is intuitive and the embedding options work seamlessly.

Cons

The renewal process could be more transparent – it's easy to miss the cancellation window for annual subscriptions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CT

Chris T.

Founder

Professional Training & Coaching

### "A Game Changer for Team Engagement and Assessment"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 18, 2026

Overall, our experience with Riddle has been excellent. We’ve used it for years and found it to be a highly effective platform for team engagement, presentation-style discovery, and delivering immediate client-facing insight. The tool is well-designed, informative, and genuinely useful in professional development settings. Customer support has also been thoughtful, responsive and very humanistic, which reinforces the quality of the company behind the product.

Pros

Riddle was incredibly helpful for assessing our clients’ natural presentation and communication styles. At The Comediology Company, we used it as a fast, engaging way to generate immediate insight within teams and it consistently delivered real value right away. The platform is intuitive, professional, and the assessments feel both practical and insightful. It’s one of those tools that quickly becomes a “must have” when working with groups.

Cons

If I had to point to one drawback, it would be that subscription renewals can be easy to miss if you’re not actively monitoring them, especially for long-time users on annual plans. I’d love to see even more flexibility and visibility around renewal timing and cancellation windows, perhaps downgrading to a monthly subscription if and when needed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JG

Jonathan G.

Digital Marketing Executive

Sports

### "Very useful software that we use weekly"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 1, 2025

It's a very useful software for creating visually appealing quizzes and it's always improving, particularly with the launch of the new 2.0 version.

Pros

The layout of the various product offerings and the team being so accommodating with any additional recommendations or queries. The functionality also integrates very well with our website CMS and the interface is extremely intuitive.

Cons

I've no complaints with the Riddle software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AC

Angus C.

Digital Content Editor

Sports

### "Excellent platform and customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 7, 2024

Our experience with Riddle has been very positive - we've been subscribers for a few years now and have seen the platform continue to develop and improve. It's simple to use and easy to create different types of content that is engaging for our audiences. We'd definitely recommend Riddle to anyone looking to add interactive content to their digital platforms.

Pros

Riddle is an easy to use platform that has helped us create impactful fan engagement content across our channels. The customer service is second to none - the team are always on hand to lend their support and reply quickly.

Cons

No cons - we've only had a positive experience.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AG

Andre G.

Success Manager, Content and Production Systems

Media Production

### "Riddle makes quizzes easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 6, 2024

Very good software tool for creating quizzes and capturing user data.

Pros

Easy to use, quick support to resolve issues and support with user requests.

Cons

The ability to prepopulate 3rd party data in riddles pre populated quickly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Brandon B.

VP, Creative

Marketing and Advertising

### "Great Customer Service & Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 1, 2022

We were migrated onto Riddle from Qzzr as part of an acquisition. The team at Riddle were awesome! They communicated really well throughout the project and everything went smooth. Their responsiveness was top notch, we couldn't be happier.

Pros

The software is solid, fun, and flexible.

Cons

No objections to this product, every thing is great.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BH

Bic H.

President

Sports

### "Ease of use ... Great user GUI"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 8, 2022

Still exploring trial

Pros

Ease of use ... Great user interface for possible users

Cons

Still exploring the 14 day trial testing capabilities

Reasons for choosing Riddle

Number of possible users

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Alexandra S.

Product Marketing Manager

Marketing and Advertising

### "Great tool to engage with users"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 24, 2021

Pros

So easy to use and customize. The support team was always available and helped with all questions and issues promptly.

Cons

It could have more layouts for the quizzes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RB

Robin B.

Tech+Support

Professional Training & Coaching

### "Great support + Quiz Features no-one else has! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 29, 2021

Great platform. Easy to set-up, intuitive to use, \*many\* customization options. Results organised in order from high-low and in % automatically, easily linkeable to ActiveCampaign and Google Sheets (making the use of Zapier not necessary). We love it.

Pros

With Riddle we were able to create a quiz exactely how we needed it easily: having the results automatically registered from high-low and in percentage, without having to do any set-up or workaround for calcultations ourselves.

Cons

We bumped into some limitations with regards to the ActiveCampaign integration. Nevertheless, the Riddle team was continually available and their developers were able to develop a fix overnight!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 4, 2021

Awesome - it's been great working together; you helped us by pointing out a way to improve ActiveCampaign's integration with our system. We like being super fast with fixes, because we know delays cost our partners potential leads (and money). :)

[View all Reviews](https://www.capterra.com/p/166147/Riddle/reviews/)

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Popular comparisons

[Systeme.io vs Riddle](https://www.capterra.com/compare/166147-198994/Riddle-vs-Systeme)