# Infor SunSystems Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Infor SunSystems the right Financial Management solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/166160/Infor-SunSystems/reviews

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Infor SunSystems

4.3 (15)

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Last updated March 23rd, 2026

# Reviews of Infor SunSystems

Ease of use

4.0

Customer Service

4.0

## Showing most helpful reviews

Showing 1-15 of 15 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Karen M.  
Senior Director of Marketing  
Construction  
Used the software for: 6-12 months

### "Marketing campaigns supported with financial data."

January 4, 2025

5.0

I use different types of platforms to run marketing campaigns that focus on the development that the company wants to maintain and show to the outside world. I have used Infor to aggregate data and support the claims made in my campaigns. This data, cross-referenced with other industry data, has made our brand more visible and allowed us to demonstrate that the projects our company manages are efficient and profitable.

Pros

It is a tool with a lot of information that allows us to have a coherent financial management and has allowed me to identify trends and market patterns in different areas that my company is interested in. It has allowed me to create more convincing material backed by hard data.

Cons

I have not used it much, but I have not found any problems to report.

Review Source

DG

Dayse G.  
Finance Manager  
Entertainment  
Used the software for: 2+ years

### "Great Finance software"

May 20, 2025

5.0

Easy to use, user friendly, great support system. Very easy to train new users. Interface easy to follow too.

Pros

Straight forward system - user friendly. I have used SunSystem for over 9 years and it has worked well on our organisation.

Cons

Our version was an old version of the system and unfortunately we could not afford to update it. It would be good if old customers were able to keep the software and able to afford newer versions

Review Source

PM

Pierre M.  
Director of Finance  
Hospitality  
Used the software for: 1-2 years

### "Definitely not the most user-friendly system"

October 10, 2020

3.0

If you want to try an accounting system from the 80's, then use Sun. If you want something more modern, turn to SAP...

Pros

The best feature with this system is the Sun Q&A Excel feature that enables users to work directly in Excel for reporting puroposed rather than connecting to Sun. Easy for GL Account inquiries or AP vendor inquiries.

Cons

Sun itself is really bad-looking. The user interface is truly poorly designed, the system is rather slow and posting entries is really old-school.

Review Source

VR

Verified Reviewer  
Manager  
Hospitality  
Used the software for: 1-2 years

### "Powerful Tool. "

September 13, 2025

4.0

Overall, This is worth it, the product is ideal for any entity, big or small, that seeks a balance between time management and productivity.

Pros

Infor enables multitasking from an accounting perspective. You are able to manage the books internally with ease, along with preparing and sending reports and creating invoices with a few clicks. Lastly, its ability to integrate with Microsoft products is a major plus.

Cons

While the dashboard has evolved over the year, there are some lags and systems that seem not to be fully merged, and as such, the wait time varies.

Review Source

MD

Michael D.  
Assistant Store Manager  
Telecommunications  
Used the software for: 1-2 years

### "Infor Overall Good"

May 2, 2025

4.0

Most of what we did was just punching in and out, adding our work schedule into it, and tracking PTO time.

Pros

Its relatively easy to use and maneuver through menu settings.

Cons

Its very very simplistic and often missing the stuff that I wanted to use. i.e. I needed to add things in system a and b then go back to this system. Could be how the company had this set up though.

Review Source

AB

Amile B.  
AP Controller  
Child Day Care Services  
Used the software for: 2+ years

### "Great option for Large Corporations"

January 6, 2025

4.0

It’s a great system for a group of companies with intercompany reportings.

Pros

Info SunSystems offers a specific accounting system design that best works for the company.

Cons

It is a good thing that support offers a training but it gets confusing with building a report through Q&A if you’re not so techy with using excel and the system slows down if your reporting data is very heavy.

Review Source

GS

Gerardo S.  
IT Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Extremely robust and reliable Software for Financial Management "

August 12, 2021

5.0

Pros

This software offers the flexibility to be adapted to any organization, especially if the organization is fund accounting oriented.

Cons

Reports is a challenge on this software, like in most of the softwares. Requires supervision for IT team to restart services constantly. The software relays on Microsoft IIS and SQL Reporting services, and some times if those 2 actors, are not configured or tuned up properly, reports can be really challenging.

Review Source

MB

Mohamed B.  
BPA Consultant  
Computer Software  
Used the software for: 2+ years

### "The best FMS solution"

September 24, 2018

4.0

SunSystems is a very powerful System that is easy to use and implement especially for Hospitality Sector and Service sector and will provide you "when rightly implemented" with 90% of your Accounting and Administration requirements with very good, real time analytics that will drive your Business Decisions though, if your company is in the Manufacturing or retail business I recommend going for Infor LN or Infor M3

Pros

1- Q&A tool built on Microsoft office 2- easy to use Report Manager 3- corporate allocation is one of the best solutions that can be used for Cost allocation on Cost Centers within the same company or across many business units. 4- transaction matching & Reconciliation Manager available and easy to use 5- drill down capabilities on any account. 6- management of all purchasing, inventory and sales processes with out of the box integration with ledger. 7- can analyze any type of transaction on Multi analysis dimensions up to 10 per trans. type 8- budget control on any transaction 9- Business Rule builder that coup with laws and internal policies for transactions also automates Audit. 10- Multi ledger within the same business unit. 11- Security Modules gives extended security and accessibility features that reach field security and access. 12- System Contains a Designer that help you design each user experience within the System and also insert any external app, file or link to be accessed directly from it with out the need to navigate outside 13- System contains transfer desk that enables the user to import and export data from other systems in different formats and with validation rules that can be amended each time you use it

Cons

1- System does manage asset registry but maintenance and asset tracking is not present inside of it. 2- integrations with other apps needs the purchase of another platform (Infor ION). 3- Budget creation can be managed from the system but planning needs another app. 4- automatic transaction matching cannot handle partial matching so the amounts needs to be the exact same with no difference or tolerance. 5- user journal entry transaction screen is very hard to use for normal user so they use the Q&A Excel add on to fasten and ease the entry process specially for bulk transactions.

Review Source

IR

Ian R.  
Finance Director  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "SunSystems and Q&A"

May 17, 2022

4.0

A great service and we benefit from working directly with Infor, which we have a good partnering relationship with.

Pros

The general ledger is easy to use and the Q&A excel interface is very powerful for data going into and out of the ledgers. Using the cloud offering is great because it includes all the modules, allowing a know cost when expanding the use of the wider system.

Cons

It is very customisable so specifying this can be tricky. It is worth using somebody that knows the system very well to ensure it's set up correctly from the beginning.

Review Source

FA

Francis A.  
TRANSACTIONAL ACCOUNTING TEAM LEAD  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Infor SunSystem Review"

April 25, 2022

4.0

It provides a central point to collate all project reports from different business locations and convert the reports to USD using the multicurrency transaction so the the organization can report on the whole organization as a whole using one standard currency as the reporting currency. It is also fast and interacts with other apps like COUPA but due to traffic on month ends, the system becomes too slow.

Pros

Sunsystem has a good interactive interface, and easy to go with shortcut functions it is easy to use It can be operated within a web base on any laptop from a remote location Data upload using info Q&A is easy High level of guaranteed security and access must be provided to enable access

Cons

Although it allows keeping of fixed asset register, it does not permit tracking of asset as well as maintenance To enable integration from other app there is a need to purchase another platform

Review Source

ET

Etornam T.  
Team Lead  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Infor SunSystems: Good Financial System"

April 27, 2022

5.0

Infor SunSystems is a good ERP solution, provides a friendly interface; a good reporting system, and a lot of functionalities. It provides users the laxity to link their excel to SunSystems using Infor Q&A to extract and design reports.

Pros

Its easy to use once trained; provides an interactive interface and offers users a wide range of functionalities. It has the Q&A function for Excel that enables users to interact with the system using Excel. I can design reports and extract financial transactions in Excel using the Infor Q&A. I can easily extract Financial reports from the system just by clicking a button in Excel (linked Infor definition). It provides an easy interface to create and amend the Chart of accounts and set up mandatory codes to avoid wrong coding.

Cons

The Infor Q&A sometimes runs very slow in Excel and delays the generation and completion of reports.

Review Source

TD

Ty D.  
Senior Accountant  
Farming  
Used the software for: 2+ years

### "Nice Software for a small business"

February 9, 2018

3.0

I'd recommend Infor Sun Systems to any small business or non-profit grossing. Beyond that, it becomes to bulky. Infor Sun Systems could be a great product for your company.

Pros

Software is stable, easy to access and performs all core Accounting functions. It's also great that Sun Systems is able to be customized the third party software. That feature helped us a lot.

Cons

Product is not user friendly. This software is not good for high volume Accounting office. To many clicks to get what is needed and not all reports are able to be exported or customized.

Review Source

jR

jay R.  
Finance Manager  
Hospitality  
Used the software for: 2+ years

### "Info Sun System"

November 14, 2018

5.0

In the start it had server error issues but run great now.

Pros

Great functionality for reports customisation. Vision upload cuts workload across the business from end user.

Cons

The F1 help functionality is not detailed, training has additional cost involved. There no manual for the system all is done via one to one training.

Review Source

OPF

Oliver P F.  
Director  
Food & Beverages  
Used the software for: 2+ years

### "Hospitality Food Services Consultant"

November 9, 2017

4.0

Pros

Its very integrated for most accounting application and also it allow for prompting errors alerts for users

Cons

Won't integrates for weight variations at charging points and needs to be able to handle more cash variablees.

Review Source

BD

Bernard D.  
Software Application Head  
Management Consulting  
Used the software for: 2+ years

### "Best Financial Software of 2017"

November 17, 2017

5.0

It will be great deal to have this software for your enterprise financial accounting and business processes.

Pros

It has a powerful tool for reporting with consolidation and ability to re-design its details and style based on users perspective.

Review Source

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