Infor SunSystems Ratings

Overall
4/5
Ease of Use
3.5/5
Customer Service
4/5

About Infor SunSystems

Software that combines the functionality of general ledgers, sales and purchase ledgers, cashbooks and user-defined ledgers. Learn more about Infor SunSystems

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Showing 7 of 7 reviews

Showing Most Helpful

Showing 7 of 7 reviews

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Reviewer's Role
Length of Use
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Mohamed B.
BPA Consultant
Computer Software, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: SoftwareAdvice
September 24, 2018

“The best FMS solution”

OverallSunSystems is a very powerful System that is easy to use and implement especially for Hospitality Sector and Service sector and will provide you "when rightly implemented" with 90% of your Accounting and Administration requirements with very good, real time analytics that will drive your Business Decisions though, if your company is in the Manufacturing or retail business I recommend going for Infor LN or Infor M3
Pros1- Q&A tool built on Microsoft office 2- easy to use Report Manager 3- corporate allocation is one of the best solutions that can be used for Cost allocation on Cost Centers within the same company or across many business units. 4- transaction matching & Reconciliation Manager available and easy to use 5- drill down capabilities on any account. 6- management of all purchasing, inventory and sales processes with out of the box integration with ledger. 7- can analyze any type of transaction on Multi analysis dimensions up to 10 per trans. type 8- budget control on any transaction 9- Business Rule builder that coup with laws and internal policies for transactions also automates Audit. 10- Multi ledger within the same business unit. 11- Security Modules gives extended security and accessibility features that reach field security and access. 12- System Contains a Designer that help you design each user experience within the System and also insert any external app, file or link to be accessed directly from it with out the need to navigate outside 13- System contains transfer desk that enables the user to import and export data from other systems in different formats and with validation rules that can be amended each time you use it
Cons1- System does manage asset registry but maintenance and asset tracking is not present inside of it. 2- integrations with other apps needs the purchase of another platform (Infor ION). 3- Budget creation can be managed from the system but planning needs another app. 4- automatic transaction matching cannot handle partial matching so the amounts needs to be the exact same with no difference or tolerance. 5- user journal entry transaction screen is very hard to use for normal user so they use the Q&A Excel add on to fasten and ease the entry process specially for bulk transactions.
Reviewer Source 
Source: SoftwareAdvice
September 24, 2018
jay R.
Finance Manager
Hospitality, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 13, 2018

“Info Sun System”

OverallIn the start it had server error issues but run great now.
ProsGreat functionality for reports customisation. Vision upload cuts workload across the business from end user.
ConsThe F1 help functionality is not detailed, training has additional cost involved. There no manual for the system all is done via one to one training.
Reviewer Source 
Source: Capterra
November 13, 2018
Oliver P F.
Director
Food & Beverages, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: SoftwareAdvice
November 9, 2017

“Hospitality Food Services Consultant”

ProsIts very integrated for most accounting application and also it allow for prompting errors alerts for users
ConsWon't integrates for weight variations at charging points and needs to be able to handle more cash variablees.
Reviewer Source 
Source: SoftwareAdvice
November 9, 2017
Harsh A.
Director of Product
Computer Software, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Features
5/5
Likelihood to Recommend
8/10
Source: SoftwareAdvice
March 12, 2017

“Great collaborative tool”

ProsWorks across large companies and it partners. Great ecosystem. Easy to use across devices. VOIP capable. Safe and secure.
ConsUnstable at times. The android app doesn't always work properly. It can also have a better web based interface as opposed to just a client.
Source: SoftwareAdvice
March 12, 2017
Ty D.
Senior Accountant
Farming, 11-50 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
2/5
Customer Service
2/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
2/10
Reviewer Source 
Source: SoftwareAdvice
February 9, 2018

“Nice Software for a small business”

OverallI'd recommend Infor Sun Systems to any small business or non-profit grossing. Beyond that, it becomes to bulky. Infor Sun Systems could be a great product for your company.
ProsSoftware is stable, easy to access and performs all core Accounting functions. It's also great that Sun Systems is able to be customized the third party software. That feature helped us a lot.
ConsProduct is not user friendly. This software is not good for high volume Accounting office. To many clicks to get what is needed and not all reports are able to be exported or customized.
Reviewer Source 
Source: SoftwareAdvice
February 9, 2018
Bernard D.
Software Application Head
Management Consulting, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
November 17, 2017

“Best Financial Software of 2017”

OverallIt will be great deal to have this software for your enterprise financial accounting and business processes.
ProsIt has a powerful tool for reporting with consolidation and ability to re-design its details and style based on users perspective.
Reviewer Source 
Source: SoftwareAdvice
November 17, 2017
Leila P.
Assistant HR Manager
Civic & Social Organization, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: SoftwareAdvice
May 10, 2018

“User friendly and easy to navigate.”

ProsThis software streamlined our onboarding process and has shortened the amount of time users spend in the system. The tools are very easy to read and provide great details regarding applicants.
ConsAs of today I haven't experienced any cons with the product at all. The system hasn't had any issues to date.
Reviewer Source 
Source: SoftwareAdvice
May 10, 2018