Who Uses This Software?

Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Businesses.


Average Ratings

20 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $30.00/month/user
    See pricing details
  • Pricing Details
    $30/employee/month
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Zoho
  • www.zoho.com
  • Founded 1996

About Zoho One

Zoho One includes more than 35 applications with complementary mobile apps so you can run your entire business on one suite. This is the real deal here: You're getting full-featured, enterprise editions of the entire Zoho suite. That means being able to reach customers, grow sales, balance your books, and work in productive and collaborative ways from any deviceall with a single login and password.


Zoho One Features

  • Billing & Invoicing
  • CRM
  • Employee Management
  • Financial Management
  • Inventory Management
  • Marketing Management
  • Point of Sale (POS)
  • Purchasing
  • Time & Expense Tracking
  • Training Management
  • Vendor Management

Zoho One Reviews Recently Reviewed!


Zoho One truly is the operating system for your Business

Jun 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Zoho one is amazing for the price!!! Absolutely nothing can touch it or is anywhere close. With Zoho One you get external sales and support software, internal chat, HR, accounting inventory, email, cloud storage, office suite and so much more! Plus Zoho creator lets you build custom apps to automate your processes. I can't say enough good things about Zoho One and I certainly can't go into detail on every app included, but Zoho is contantly updating their apps to improve the features and UI. I have been using Zoho One for just under a year now and while it's not perfect is good and continually improving. It's also relatively easy to get ahold of their support team which is great at answering questions!

Cons: I think one of the hardest things with Zoho One is knowing where to start. There are so many different apps and each one requires setup and they can integrate with one another in different ways. It can be hard to keep track of what's what. Also, because the company moves quickly and is constantly improving, there can be features or processes that seem to be left over from an old version and don't necessarily work the same across all the apps.

Capterra-loader

There is no better value in the business app world- Zoho One is outstanding

May 09, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Honestly, where do I start? You literally get access to around 40 enterprise level versions of applications from a company that has been around for 20 years There is the saying that if it sounds too good to be true, it probably is. But this isn't too good to be true. It's actually true. I wanted to switch to Zoho Books and Zoho CRM, and found that for the same cost, I could get ALL the Zoho apps. It blew my mind and was an instant buy.

You get a super-powered CRM, bookkeeping, email campaign management, social media management, live chat, help desk, website builder, website testing tool, Zoho Flow (a superior alternative to Zapier), a full project management app, the best invoicing I've seen, and on and on and on. Zoho One has everything, and all for $30 a month. There is no way I can give all the pros in this space. It's absolutely amazing.

Cons: The one con I do see with Zoho One is that since it is one user, you do get restricted on some things like Zoho Mail. You get a full mail account for that one user, but can't combine it with other free Zoho Mail accounts. So every once in a while, it would be nice to be able to do that. But otherwise, Zoho One is mindblowing.

I will say also that if you have a large team, it MIGHT be cheaper for you to buy the apps individually since some of the higher levels include more users. If you only need a couple of the apps for some users, it might be cheaper to buy an enterprise bundle. But if you are a single person or have a small team that needs more than a couple apps for each person, Zoho One is perfect.

Overall: Honestly, there is no better value than Zoho One. It has changed the way I do business by giving me a whole suite of apps that integrate together and play well with outside apps. I completely rebuilt my entire sales process and business workflow around Zoho One, and I'm in it for the long haul.

Capterra-loader

Zoho One is where it's at.

May 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Being able to use most of Zoho's Apps for one low cost per employee is great. everyone will have access to all of the apps, as long as the admin assigns them access.

Cons: Tech Support, since each app within ZOHO is a different Team, each team has their own tech support, so when you have a problem with integration issue between 2 modules, each team blames the other and theirs no consolidated support that get to the bottom of the issue.

Overall: The integration options with Zoho allows you to integrate with other zoho apps and other apps from outside zoho.

Capterra-loader

Have every thing at one place to run the organisation in the effective way

Apr 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Every thing is at one place and well integrated and easy to use the applications from all the platforms. This helps team to coordinate well deliver better

Cons: Feels like price may be little high. Some time many features confuses and need to train the users to use all the apps

Overall: Every thing is at one place to manage well and in a integrated fashion

used to manage entire insurance business office

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: this has been so helpful in managing every aspect of our small insurance business. it is so great to have everything under one umbrella.

Cons: we haven't had any problems at all. it is so great to have everything on one interface and to have it cloud based as we are often working remotely.

Capterra-loader

Zoho is a cost effective, all-inclusive software for technical teams, but lacks strong UX & features

Apr 04, 2018
2/5
Overall
1 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Zoho One is an incredible value for the money. With over 40 apps, Zoho One does it all. While some apps have more features than others, we found this solution to integrate well with other tools and never ran into limited functionality. We had pleasant experiences with their support team.

Cons: Zoho One is a jack of all trades, master of none. For example, their 'Hubspot competitor' marketing app is nowhere near as feature-rich as Hubspot. That said, it would be great for small teams that just need basic marketing automation.

We tried Zoho for a month and ended up not moving forward because we had disparate, better tools for the individual functions.

Additionally, the user experience it geared toward technical people and isn't as polished as software like Basecamp or Asana. While our technical team had no problem working with it, our services teams found it difficult to set up.

I would recommend Zoho to small teams that need lots of tools for little investment.

Zoho ONE is of the best solutions for all-in-one product services

Apr 04, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: For the per month fee, you get a host of apps at your disposal. If you're an entrepreneur, I highly suggest looking at Zoho One. Even small to mid-sized business (depending on industry) can use Zoho One to power their work force and streamline loads.

Cons: The only gripe I have about Zoho ONE is that once you sign up for it, you're stuck with having to pay for each additional team member. So, as a small business owner/entrepreneur, I might only need all or most of the apps for myself and my assistant just needs email. I will have to pay for her as well.

BE CAREFUL, IF HAVE AN EXISTING ACCOUNT THEY WILL MESS IT UP

Apr 02, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Pricing, one stop place for administration and management of users, and applications, nice to have that

Cons: THE SETUP DOES NOT WORK. Took 7 days for someone to contact me to setup, it was not seemless, they deactivated one of our users and after talking with support for two hours they still have not reactivated. They also reactivated old disabled users.

Capterra-loader

WORTH EVERY PENNY!

Mar 07, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Zoho one is your one stop shop for all of your business' needs! A suite of applications your can tailor to your companies personal needs! I would buy it again and again!

Cons: In certain apps I wish they would have more reporting options from an admin standpoint. Other than that it was easy to set up and easy to learn!

The best suite solution to manage your business

Feb 27, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: All solutions provided by Zoho One are linked to each other, making your data and business flow all connected, without the need of any complex integration.
Even a marketer can customize and setup all tools without help from IT team.

Cons: Local or remote support on your timezone sometimes is a problem if you have to solve something quickly.

Overall: The cost compared to Salesforce and other suite softwares.

Turn on autopilot in business

Feb 27, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: For my company - this is a real magic wand. While the team is working, I can do my favorite things. It is enough to determine the tasks and conduct a brainstorm. The program itself steers all processes. Each department receives its tasks and presents results. To keep track of everything, it's enough for me to spend a couple of hours a day.

Cons: Do not rely too much on this system. The idea is good, but the human factor still has not been canceled. Sometimes you have to drop everything and intervene urgently if something goes wrong. The system also allows you to track such places.

A good system for business management

Feb 24, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like the system with its wide capabilities, and it is positioned for small businesses. I recommend for those who are just starting their own business. It will allow you to easily track the results of marketing.

Cons: The trial period is only 15 days, I would like to expand. A paid package will be very expensive for a small business.

Capterra-loader

Software for information management

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Includes all the tools offered by zoho in a single package, allowing you to manipulate and use the different functions

Cons: The cost of this tool is still high for larger projects does not have an electronic billing integration for users of Mexico

Zoho has been phenomenal for our team! =

Jan 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the integration between multiple apps and the visibility between them. From tracking leads to projects to billing and then seeing lifelong value, everything is in one place rather than being spread across xero, zendesk, trello, and google.

Cons: The integrations are still not perfect and it's support App doesn't integrate with slack yet... which is hard for our team.

Capterra-loader

Zoho One is an OUTSTANDING value for anyone that uses several Zoho applications. It is unbelievable!

Jan 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I use Zoho as the platform to support ALL our clients. Depending on how we are supporting them, we may use one or several Zoho applications for one client. Zoho One is great for the clients we use several applications to support because it is EXTREMELY cost effective. In some cases we can save hundreds of dollars. When they rolled out Zoho One this past summer, I could not believe what I read!

Cons: The only down side is Zoho One doesn't allow several different logins for the same user seat. They track the IP address. I can understand the reason because of the low price, why they want every user to have their own login. For us, we may have several team members servicing one client. It is not cost effective for us to purchase several seats to service one client. Also, customer service is not always the greatest.

Overall: The integration of the apps are wonderful!

Capterra-loader

I'm digging this product

Jan 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: There are a lot of different products that all seem to work together pretty well. the system keeps getting better

Cons: The interface is a little confusing but once you get used to it. It's almost too good to be true.

Overall: to increase response and integration with franchisees. Takes a bit of configuration but

everything I need to run a business, meet in the zoho

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: easy management tool;
panel with complete functionalities;
monitoring of users and staff;
gamification for the team.

Cons: unfortunately I believe that the price per user ends up being very expensive. the e-mail templates are very 'plastered'.

Overall: management all-in-one

zoho its a great software its easy and powerful to use

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros:
easy
intuitive
automated
cheap
powerful
centralized
in the cloud
movilizing
good advice

Overall:
there is nothing that I do not like about the software, it is very good besides that they are improving it continuously, they have very good advice any doubt they solve me immediately, what I like most is that it works as ERP and CRM

Excellent Product

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Zoho makes it easy to customize the entire platform yourself. They also have a fantastic customer service department, where it is simple to get answers whenever you need them.

Cons: No time-tracking or timesheets. Only five invoices per month in free version.

May 21, 2018
5/5
Overall