# ActBlue Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ActBlue the right Political Campaign solution for you? Explore 38 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166188/ActBlue/reviews --- ActBlue 2.6 (38) [View alternatives](https://www.capterra.com/p/166188/ActBlue/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated January 14th, 2026 # Reviews of ActBlue Ease of use 3.2 Customer Service 1.7 ## Pros and Cons in Reviews Sara Y Advertising Operations AssociateMarketing and Advertising, 11 - 50 employeesUsed the software for: 6-12 months. “Specifically, I appreciate that the contribution forms have an intuitive interface and are customizable whether you are an administrator or user.“ December 12, 2022 Sara Y Advertising Operations AssociateMarketing and Advertising, 11 - 50 employeesUsed the software for: 6-12 months. “It can be quite difficult to obtain the desired conversation rates based on the organization's or campaign's pixel and objective. While the software's customer service is no doubt friendly and supportive to clients' and users troubleshooting issues, the response time does take a while and is slow to respond, especially during key digital fundraising moments (i.e. Giving Tuesday, Election Day) and rapid response actions (i.e. matching donations, events).“ December 12, 2022 AD Alison D Care CoordinatorMental Health Care, 201 - 500 employeesUsed the software for: I used a free trial. “I was charged twice and I cannot get customer service to respond even though I contacted them immediately. “ June 16, 2020 ## Showing most helpful reviews Showing 1-25 of 38 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Scot M. Communications and Operations Political Organization Used the software for: Less than 6 months ### "Trusted for a reason" February 20, 2026 5.0 Overwhelmingly positive experience in setting up and managing the ActBlue account, in adding new users, and in getting quick turnarounds on having the account setup approved. No complaints in selecting this provider. Pros ActBlue is pretty easy to use, even if what you're doing with it is big and audacious and has a lot of bureaucratic red tape around it. I worked with it to accept, manage and report donations for a political campaign here in Pennsylvania. We had to get some documents from the state and from the bank, but after that it was dead simple to manage it. I also like the fact that the donors already know it and trust it, and refcodes were a really nice feature for attribution. Cons I don't really like the "make it monthly" and "please tip ActBlue" pitches that the donor gets after completing the form. I know you can deactivate and edit these to varying extents, but we're at the point now where this is unfortunately one of the defining characteristics of going through an ActBlue donation process. People know it's coming, they expect it, it's synonymous with the ActBlue platform. Review Source Sara Y. Advertising Operations Associate Marketing and Advertising Used the software for: 6-12 months ### "ActBlue is a powerhouse for democratic & progressive campaigns" December 12, 2022 5.0 Overall, my experience with ActBlue is amazing! You can literally set up a free ActBlue account within minutes, and see for yourself how wonderful the platform is. Overall, I am thankful for the effort that goes into security, compliance and data integration, so I never have to put my political campaigns or nonprofit events in jeopardy. Pros I like the fundraising tools that ActBlue offers to utilize the "people power" in order to successfully execute political campaigns and nonprofit events. Specifically, I appreciate that the contribution forms have an intuitive interface and are customizable whether you are an administrator or user. They are also mobile friendly, which is crucial to capturing grassroots contributions on the go! I also like that the data and analytics reporting is easy to understand. Cons A/B testing can be a bit tricky for the platform to process at times. It can be quite difficult to obtain the desired conversation rates based on the organization's or campaign's pixel and objective. While the software's customer service is no doubt friendly and supportive to clients' and users troubleshooting issues, the response time does take a while and is slow to respond, especially during key digital fundraising moments (i.e. Giving Tuesday, Election Day) and rapid response actions (i.e. matching donations, events). Review Source WS William S. no title Education Management Used the software for: 2+ years ### "Lack of Transparency" February 25, 2025 2.0 I used to believe ActBlue was a genuine, honest, way to quickly donate to candidates of choice. No longer. Pros It's so easy to give money. It originally seemed so honest and transparent. Cons ActBlue is totally opaque about what actually happens with donations. Moreover, they are intentionally NOT helping people identify open races at this date (02/25/25) They just let orgs like Elect Southern Democrats keep asking for more money with NO specificity, and NO accountability. Might as well just throw my donations away. Review Source Noelle B. Development Consultant Civic & Social Organization Used the software for: 1-2 years ### "Easy-to-use donation platform" June 21, 2021 4.0 Donors are familiar with ActBlue and comfortable using it for their contributions. Recurring donation options make it easy to get the most from donor visits to your campaign page and provide a sustainable income base for your campaign. Pros Easy set-up and the customized campaign capabilities make it easy to track returns on specific fundraising drives. Their large existing database of donor information makes it easy for donors to send a quick contribution especially with the ActBlue Express feature. Their reporting options make it easy to keep your campaign compliant with FEC regulations. Cons It's mind-boggling that disbursements are only available as hard copy checks sent through snail mail. An electronic option is long overdue! Review Source RA Robert A. Principal Software Engineer Information Technology and Services Used the software for: 2+ years ### "Easy to use, easy to stop using. A fine way to donate to candidate(s) you support." March 26, 2019 4.0 Very positive. A convenient way to donate to Democratic candidates. Really the only downside is an increase in email from other candidates, which is easily dealt with (by unsubscribing once from each such candidate.) Pros I'm scratching my head over the negative reviews here. (I can't help wondering if they are legit, or if they are intended to inhibit fundraising for Democrats.) I've used ActBlue upteen times. Never had a problem cancelling a recurring donation (which I have done). Never had a problem with a donation becoming recurring when I had designated it as one-time (I've made both kind of donations). Never had a problem opting out of future emails from candidates (yes, you do get them; you're on the "will donate to Democrats" list. I unsubscribe once from each candidate and that's it - silence.) Cons It does make me feel guilty that it asks for a contribution to defray ActBlue's expenses (ActBlue is a non-profit that doesn't charge candidates up-front; the ActBlue FAQ says the charge a ~4% processing fee on donations.) Review Source TK TONY K. Candidate Political Organization Used the software for: 1-2 years ### "RIGID & UNHELPFUL PLATFORM" June 11, 2024 2.0 My overall experience is that they are NOT a very supportive platform. It appears that they are a platform that wants the incumbents with big donors. This platform is extremely too COMPLICATED for new candidates trying to build their base and build their support. It appears that they are not focused on fundraising. Instead they are focused on election year activity. ActBlue is not a platform for "INDEFINITE" candidates like mine who work hard during the election year and during the "OFF" year. To beat an incumbent you can't STOP working. This is what the folks at Actblue don't understand. I discovered that my account was "DEACTIVATED" because someone tried to donate and they sent me a screenshot which read, 'This candidate is no longer accepting contributions" or something like that. They SAID that they "deactivated" my account because I didn't respond to an email. I never received an email from them. And I feel that they should have CALLED me first! That could have been a big donor! Thanks to God, I found ANOTHER platform that is more supportive and more simple! Pros I like that Actblue is a common platform for Democrats trying to raise money. Cons #1. I didn't like the bad support. Many of the staffers think that they know more than they really do about running for office and being a candidate. For example, the very first time I signed up with Actblue they didn't understand why I began my campaign so early. #2. They will reject or "DEACTIVATE your account without speaking with you or a member of your campaign. Then you'll have to call them to ask what happened. Then they will find one of their "RULES" to justify what they did. #3. Instead of asking you questions to maintain or continue your account, they ask "Gotcha" questions to DEACTIVATE your account. They sit around and have meetings about which accounts they want to attack and target. If your NOT an INCUMBENT, I wish you the best of luck. I think they want to attract only incumbents with big donors, etc. Review Source Christine B. Advisor Political Organization Used the software for: 2+ years ### "Rip off" November 2, 2018 1.0 You need to credit my accounts with all of the excessive transactions you have illegally removed from my account. You did it one year for Patty Murray, YEARS AGO, and are doing it again. Pros This is the second time they have taken repeated donations when I've authorized ONE. Cons Apparently, you have a little flaw, when it asks if you want a one time donation or repeated. Your flaw has gone on for years, which apparently a feature to you, not a flaw. Fix it. Review Source Marian W. Photographer Photography Used the software for: 1-2 years ### "ActBlue Scams Another Loyal Dem" August 29, 2018 1.0 DISGUSTING, SCAMMER Pros It’s the most faulty software I’ve ever encountered. Comparable to “phone but more insidious because they make unauthorized deductions from your bank account. Cons Its inability to accept entries to its own questions or, it accepts entry but goes directly to an unrelated page. Review Source Ari R. Student Sports Used the software for: Less than 6 months ### "Scam" March 7, 2020 1.0 Pros Easy to use, sure. It took me a couple minutes to make a small donation to a campaign. Cons Robbing money from people, including myself. Was charged for a $260 donation after giving $20 a few days earlier. I did not even authorize them to save my card information. I contacted them while the charge was still pending, and received no response. This is a scam being covered up as "errors" in their system. I think it will make people less likely to donate to the campaign I donated to in the future. Review Source Jeremy G. Performance Analyst Government Administration Used the software for: Less than 6 months ### "There's a reason its the standard" May 16, 2019 5.0 Raise funds for club organization. Pros Total donation management for campaigns. I also appreciate that donors are used to and expect this platform. I find that it makes the donation process more approachable when your donors already know the process. It makes it less awkward. Cons This is personal, but our organization took time to set up Actblue because the current board did not know if we were registered as 501c4 or c3 and that was required to begin. Review Source DG Dan G. Engineer Hospitality Used the software for: 2+ years ### "Help" April 25, 2020 2.0 I have tried to stop recurring payments that continue to come out of my account with no support or problem resolution. Pros I liked this platform because it gave me an opportunity to support people/ideas I believe STRONGLY in Cons There is no customer support AT ALL. There is no accountability for where my money goes or mistakes in billing or donations. Review Source LB Leonat B. Manager Construction Used the software for: Less than 6 months ### "Don't use it" February 26, 2020 1.0 These people charged my account and I had no idea why. I want to refund my money.I have called and emailed so many times but they never response back to you.I don't know if really exist this organization. Pros I thought it was a good way to make a donation for Bernie Sanders Cons They charged for an unauthorized amount! Review Source JJ Joan J. Occupational therapist retired Health, Wellness and Fitness Used the software for: I used a free trial ### "No accountability what they do with my money." January 7, 2022 2.0 When I make a donation I expect to be able to see what you’re doing for me bye newsletters magazines. For example I donate your auto bond and I received your monthly magazine what you’re doing with my money and how they’re helping wildlife. Again what does act blue gill nothing via email how I’m helping they just want to take the money and I’ve been trying to get out of actor Pros No accountability what they do with my money. Review Source JS Joris S. Irrelevant Leisure, Travel & Tourism Used the software for: 1-2 years ### "ActBlue ripped me off" August 4, 2024 1.0 Four or five years ago I donated a small amount to ActBlue as a onetime donation. It irritated me that ActBlue had preselected the "Yes, make it monthly!" option, which I declined and clicked on the "No, donate only once" option. ActBlue nonetheless charged my card every month for the donation five or six times, without my noticing. I had to call my credit card company to invalidate the charges, as ActBlue would not do so. The preselection of the recurring donation option and the illegal repeated billing are deplorable. I want nothing to do with ActBlue ever again. Pros That it's pro-Democrat. I believe what motivates ActBlue is beneficial. Cons That it alienates a lot of people by ripping them off, thereby having a negative effect on politics. Review Source JS Janis S. Teacher - Retired Primary/Secondary Education Used the software for: 2+ years ### "ActBlue Good Donation Site" July 21, 2024 5.0 Positive. Any issues resolved immediately. Pros I accidentally typed in wrong #s ($100 difference!!) Contacted ActBlue & they immediately edited to correct amt! Cons You have to be very careful not to check recurring donation. Also, on this review form I think “retired” should be one of the job choices. I was able to add it later but your stats would be better if you knew the number of retired donors. Review Source SS Sue S. NA Accounting Used the software for: 1-2 years ### "You cannot trust these people. " June 20, 2019 1.0 I would NEVER donate money to a candidate via this organization. Pros Ease of you in doing donations. That is pretty much it. Cons My experience has been that ACTBLUE is unethical in their practice of getting on-line donations for candidates. My husband was very ill and not thinking clearly. He wanted to donate money to a candidate during last years elections. Because he was not clearly I was checking our credit card charges routinely and noticed repeated charges by ACTBLUE in ever increasing amounts. I talked to my husband who was not clear on things but was adamant that he did not do donations as frequently and as in large amounts as were being charged against our card. I reached out to ACTBLUE via email and phone in an effort to explain the situation going on with my husband and ask them to delete him from their mailing list. They repeatedly promised to do so and for a few months we would be fine. Then again I would see more and more charges in higher and higher amounts. At that point my husband was so ill he was hardly out of bed much less approving these amounts. I finally had to send ACTBLUE a threatening letter which included the me having power of attorney over my husband's affairs. I also told them that if they did this one more time I would go to Senator Lindsay Grahams office (I live in SC) and explain that ACTBLUE was actively abusing the elderly and disabled, and that I imagined Senator's Graham's office might find that interesting. That I am a lifelong democrat but my primarily was to protect my family. That did seem to stop it. Review Source VR Verified Reviewer Consultant Political Organization Used the software for: 2+ years ### "ActBlue is the gold standard for receiving and making donations within the Democratic ecosystem" May 16, 2019 5.0 Pros As I say in my title, ActBlue is the gold standard for receiving and making donations within the Democratic ecosystem. The ActBlue Express feature makes it easy for donors to make one-click donations in emails if they save their contact information. We've seen significantly higher conversion rates on their donation pages relative to other platforms. Cons Their events and merchant tools are subpar compared to other platforms. This wouldn't be a problem except they require exclusivity to use ActBlue Express which means you are locked in. Review Source VR Verified Reviewer Boss, Just Plain Retired Used the software for: 2+ years ### "Act Blue profiled me as an easy mark" January 18, 2018 1.0 Initially I thought it eased my ability to contribute thoughtfully. Then, it became apparent that I was being targeted for support of specific campaigns that were outside my comfort zone. At that point, its drawbacks exceeded its utility. Pros Extremely simple for the recipient to process a contribution to a politician or a donation to a cause. Cons Once the software captures your identification and some contribution history, it plies the 'mark' with email upon email, ostensibly from candidates, soliciting money to be dispensed to Act Blue's account for further distribution. My attempts to be removed from their email lists have been fruitless. Thank goodness for spam blocking services. I am a loyal Democrat. The use of this type of software has soured me on the Democratic Party because it is so transparently manipulative. I will never contribute to a candidate or a cause that has Act Blue's fingerprints on it. Review Source AC Andrea C. Everytown Fellow Mass Shooting Survivor Civic & Social Organization Used the software for: 2+ years ### "Easy ro start, easy to make it monthly, easy to stop, easy to contribute optional tips or not." January 14, 2022 5.0 I have been donating through this platform for years, one time donations, repeated donations, and tips Pros Easy ro start, easy to make it monthly, easy to stop, easy to contribute optional tips or not. Easy to keep records required to demonstrate that all donors are eligible and not foreign nationals or otherwise ineligible. Cons All the features that I use work perfectly. No complaints. Review Source BL Barbara L. retired Writing and Editing Used the software for: 2+ years ### "Act Blue's Software has been bad for years" December 4, 2020 1.0 I did not think of Act Blue as a "product" but as a charity-- but it is a product with a very slick sales team. Pros I have often donated small amounts to Act Blue because it offers to send money to candidates and causes I strongly support. Cons Again and again, over many years, Act Blue has enrolled me in monthly donations after I specifically specified "once only," popped up the donate window again after I successfully completed a one-time donation, so I couldn't tell if it went through, then charged me for two donations. I have begun to suspect and question Act Blue's "overhead"-- how much money goes to the issue or candidate I support, and how much goes to payroll of Act Blue tecchies and employees, who very likely have a larger income than I. Review Source MA Michael A. Owner Law Practice Used the software for: 2+ years ### "Non-existent customer support for correcting errors" November 14, 2020 4.0 I have been using them for as long as they have been around and this is the first year that I have had this problem. Are they getting too big to focus on customer complaints? If they are making what I think they are making, they need to hire people to respond and take care of these issues. Pros Ease of use. Very easy to make donations Cons They have absolutely the worst record I've ever encountered in correcting charging errors. On two occasions their system doubled my donation and I let it go the first time because it was small, but the second time I went to their website and logged in and wrote THREE TIMES asking to have it corrected. NO ONE responded. Considering the algorithms available to financial websites today, there is no excuse for this double billing. They should have an automatic response whenever this happens and ask the donor if that was what they intended. Instead, they make inadvertent double billings EASY to happen and then WON'T CORRECT IT even when you complain! What is going on with these people? Review Source KB Keith B. RN Hospital & Health Care Used the software for: 2+ years ### "ActBlue does not respect customers " March 28, 2024 1.0 Horrible, very frustrating. They are clearly incapable of managing their database. Do not trust them. Pros Unfortunately, I am unable to provide any positive feedback. Cons They will not remove customers who have closed their account, despite multiple requests. Incessant texting will never end. Review Source CRC C. Renee C. Administration Recreational Facilities and Services Used the software for: Less than 6 months ### "Possible fraudulent" October 15, 2020 1.0 Aweful. I think they are a scam and their unscrupulous activity reflects poorly on legitimate campaign funding. Pros Not a single solitary thing. I think they are an outright scam organization Cons I signed an online petition regarding Supreme Court Justice nominee and agreed to the MINIMUM donation of $3 paid via Paypal. When taken to the act blue page to create an act it said I was selected to have my contribution increased/matched if I contributed again. I declined. Then another page gave an option to opt-in for recurring donation or additional one-time donation AGAIN I declined. However, when I received the email to verify my account and clicked the link, my Act blue profile says I donated $25! I logged onto my Paypal and sure enough, $25 had been deducted instead of the $3 I agreed to! Now I'm seeing complaints regarding reoccurring charges being added on others accounts. Thankfully I used PayPal and I can end any further transactions and dispute this one and get a refund without having to shut down my bank cards. Several correspondence to the company via response to text updates, emails and contact us console on website and nothing more than canned "we have received your message and will get back with you soon" type responses is all I receive. Review Source RK Rod K. Director Used the software for: 2+ years ### "I used ActBlue to donate money to a political cause. It turned out to be a nightmare." July 30, 2018 3.0 Pros When things are working, they are a great idea to collecively service small donors so that they can have a collective voice in political and social causes. Cons They are known to turn your one time donation into a recurring donation without asking your permission. I had to cancel my credit card because there was no way for me to turn off the donation at their end. I tried to cancel my account with them and they refused to do it. There is really something wrong going on. Why politicans and social groups use ActBlue to manage their donation solicitations is beyond me. you cannot go online and stop or change your credit card that is being used for the last donation. Criminal behavior. Check out all the complaints online. Review Source VR Verified Reviewer Community Wellness Coordinator, Starke,Marshall and Pulaski counties Health, Wellness and Fitness Used the software for: 6-12 months ### "easy to send a contribution" November 2, 2018 5.0 This program makes it easy to contribute. You can opt to keep your contact information in so you don't need to re-enter it again and again. Pros The ease with which I was able to send a contribution. Then, the next time I wanted to send one, my contact information was there so I didn't need to re-enter everything. Cons I didn't realize it was the software used by the person I was contributing to. So, I was skeptical at first. 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