---
title: "emfluence Marketing Platform Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about emfluence Marketing Platform Software - reviews, pricing plans, popular comparisons to other Marketing Automation products and more."
source_url: "https://www.capterra.com/p/166204/emfluence/"
page_type: "product"
language: "en"
---

# 

 emfluence Marketing Platform Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

emfluence Marketing Platform

## What is emfluence Marketing Platform?

emfluence helps marketers automate personalized customer journeys that drive engagement and measurable results. Build multi-step workflows that trigger targeted messages based on behaviors, CRM data, or time-based events—no coding required. With flexible automation tools, you can create campaigns that respond instantly to audience actions, from welcome series and re-engagement campaigns to lead nurturing and retention flows. Each automation can include emails, forms, landing pages, and surveys, giving teams full control over how prospects move through the funnel. Powerful analytics and real-time tracking make it easy to optimize performance and prove ROI. emfluence gives marketers the agility to deliver the right message to the right person at the right time—automatically.

## What is emfluence Marketing Platform used for?

[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/)[Campaign Management](https://www.capterra.com/campaign-management-software/)

Overall rating

Based on 51 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

0%

Starting price

$1000

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## emfluence Marketing Platform alternatives

Highest Rated

[4.8 (655)](https://www.capterra.com/p/147415/EmailOctopus/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.3 (2,942)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.5 (6,250)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/166204/emfluence/alternatives/)

## FAQs about emfluence Marketing Platform

Overview

### What problems does emfluence Marketing Platform solve?

emfluence Marketing Platform helps teams solve fragmented email and social workflows, hard-to-manage audience targeting, and manual campaign scheduling by centralizing calendars, automations, reporting, and integrations. Marketing teams, agencies, nonprofits, and internal communications managers benefit most, especially when technical constraints, restricted data environments, or onboarding new users slow campaign execution.

Answer based on 41 reviews

Overview

### Which roles and teams benefit most from emfluence Marketing Platform?

emfluence Marketing Platform is most used by marketing teams, digital marketers, and communications leaders who manage email campaigns, audience segmentation, and multichannel content. Coordinators and specialists handle campaign execution and reporting, while directors, CMOs, and brand managers use it to oversee strategy, customer engagement, and performance across email, web, and social channels.

Answer based on 51 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is emfluence Marketing Platform built for?

emfluence Marketing Platform is ideal for growing and mid-market organizations, with reviewer adoption led by small businesses at 49% and Insurance at 18%. It also serves midsize businesses at 32% and enterprises at 19%, with strong presence in Marketing and Advertising at 16% and Financial Services at 7%.

Answer based on 51 reviews

Features and Usability

### What are the key features of emfluence Marketing Platform?

emfluence Marketing Platform includes core email marketing features like email templates, drag-and-drop and WYSIWYG editing, campaign scheduling, list management, and reporting. Reviewers also highlight differentiators such as marketing automation workflows, social media management, landing pages and web forms, website visitor tracking, and personalization for segmented campaigns.

Answer based on 29 reviews

Pricing

### How much does it cost and what fees or limitations are included?

emfluence Marketing Platform starts at $1000 per month for the Small Business plan, which covers up to 30,000 contacts. Mid-Sized Business costs $2400 per month for up to 150,000 contacts, and Enterprise costs $5400 per month for up to 500,000 contacts. A free trial is available, and reviewers called the price sensible.

Answer based on 1 reviews

Integrations

### Which third-party tools and platforms does emfluence Marketing Platform integrate with?

emfluence Marketing Platform integrates with 10 third-party tools, including CRM and analytics platforms such as Salesforce Sales Cloud, Dynamics 365, and Google Analytics 360; social and publishing tools such as Facebook Business Suite, Instagram, LinkedIn for Business, Meta for Business, Twitter/X, and WordPress; plus TapClicks, Zapier, ChatGPT, and Email on Acid.

Answer based on 6 reviews

Getting Started and Support

### What training and onboarding options does emfluence Marketing Platform offer?

emfluence Marketing Platform provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided setup, webinars cover group learning, documentation serves as written reference material, and videos offer self-paced learning.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does emfluence Marketing Platform offer, and how do users rate the experience?

emfluence Marketing Platform offers email/help desk support and a knowledge base. Users generally describe support as quick, helpful, and informed, with timely answers and useful guidance. The help section is seen as detailed and easy to navigate, though some users mention occasional platform tasks can feel less straightforward.

Answer based on 29 reviews

Email

### How well does emfluence Marketing Platform handle email marketing?

emfluence Marketing Platform handles email marketing well for many teams with easy campaign building, list targeting, scheduling, and tracking. Marketing departments, nonprofits, and teams with technical constraints often value its responsive support and custom help, though some users mention minor editor frustrations and limited options for scheduling one email on multiple dates.

Answer based on 15 reviews

## Features

AI summary

Based on 6,497 Marketing Automation reviews

Capterra data shows that buyers of Marketing Automation rank the following features as their top priorities:

-   **Email Marketing** (**59%** of reviewers rated this feature as critical)
-   **Event Triggered Actions** (**48%**)
-   **Engagement Tracking** (**45%**)

emfluence Marketing Platform supports all three features reviewers rate highest: **Email Marketing**, **Event Triggered Actions**, and **Engagement Tracking**. Together, these capabilities help businesses send targeted campaigns, automate timely follow-up based on customer behavior, and monitor how audiences respond, allowing teams to improve outreach, increase relevance, and make better marketing decisions.

Email Marketing

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Create and send email blasts/campaigns

Event Triggered Actions

3.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Predefined actions automatically performed on the occurance of specific events

Engagement Tracking

4.5 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Tracks metrics that provide insight into how a user interacts with any interface or product

Data Import/Export

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Campaign Analytics

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and interpret campaign performance metrics

Marketing Automation

4.7 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

Automate workflows and trigger campaigns based on customer actions

emfluence Marketing Platform 100 features

### All Features
- @mentions: An @mention is a way to tag or notify a specific person about a message/post
- A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Automated Publishing: Establish rules for automatic propagation of social media posts across one or more channels
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Autoresponders: Create and automatically send premade copy in response to customer messages
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Planning: Plan and strategize marketing campaigns
- Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates
- Campaign Segmentation: Group campaigns by project, client, or campaign for better management.
- CAN-SPAM Compliance: Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act
- Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance
- Click Tracking: Track the amount of clicks on individual products to measure campaign results
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Content Library: Centralized repository to store content and assets
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Conversion Rate Optimization: Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases)
- Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Customer Surveys: Tool to send questionnaires to customers to gauge feedback
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period
- Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience
- Email Campaign Management: Plan, execute, and analyze email marketing campaigns
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Sequences: Set up automated email sequences to streamline outreach and engage leads/contacts
- Email Templates: Pre-made examples and templates for emails
- Email Tracking: Track delivered, received, and opened emails
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Marketing: Plan marketing campaigns for events
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- Filtering: Find & retrieve relevant data or documents
- GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- HTML Editor: Add, edit, and manipulate HTML code directly
- Image Library: Store and manage images
- Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors
- List Management: Manage contacts across multiple mailing lists
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Marketing Calendar: See past and upcoming campaigns and communications in a calendar view
- Mobile Access: Access software remotely via mobile devices
- Mobile Optimization: Optimize content to ensure it is easily accessible for mobile users
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Account Management: Manage and post content across multiple social media accounts and platforms simultaneously
- Multi-Campaign: Manage multiple campaigns in one system
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Multivariate Testing: Create many versions of emails, forms, or actions and gauge which is most effective
- Newsletter Management: Create and update newsletter content to increase engagement
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Personalization: Adjust communications based on previous interactions or personal preferences
- Post Scheduling: Schedules specific times for content to appear on social media platforms, blogs, websites etc.
- Preview Functionality: Preview materials before finalizing projects
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Sales Analytics: Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.)
- Search Marketing: Track visibility and traffic from search engines
- Segmentation: Group leads or contacts based on their specific characteristics
- SMS Marketing: Send promotional campaigns or transactional messages via text messages
- Social Advertising: Create and manage advertising campaigns on social media networks
- Social Marketing: Manage campaigns and track engagement for marketing efforts across social media channels
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Subscriber Management: Add or remove subscribers from mailing lists
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Web Forms: Web form that allows users to enter data that is sent and processed for different reasons
- Website Visitor Tracking: Monitor activity of individuals who visit your website using cookies
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks
- WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

---

Get Advice

We can help you find the software with the features you need.

Features

4.4 (51)

4.4

Based on 51 reviews

## Pricing

Value for money

4.7 (41)

Free Trial

[View pricing plan details](https://www.capterra.com/p/166204/emfluence/pricing/)

Small Business

$1,000

Other,Per Month

It includes:

-   Unlimited Email Sends
-   Unlimited Landing Pages
-   Unlimited Support
-   Up to 30 Users
-   Two Hours of 1:1 Training
-   Custom Email Template
-   Custom Onboarding
-   Data Migration
-   Branding & Account Setup

Mid-Sized Business

$2,400

Other,Per Month

It includes:

-   Unlimited Email Sends
-   Unlimited Landing Pages
-   Unlimited Support
-   Up to 30 Users
-   Two Hours of 1:1 Training
-   Custom Email Template
-   Custom Onboarding
-   Data Migration
-   Branding & Account Setup

Enterprise

$5,400

Other,Per Month

It includes:

-   Unlimited Email Sends
-   Unlimited Landing Pages
-   Unlimited Support
-   Up to 30 Users
-   Two Hours of 1:1 Training
-   Custom Email Template
-   Custom Onboarding
-   Data Migration
-   Branding & Account Setup

Value for money

4.7 (41)

4.7

Based on 41 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (47)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (47)

4.9

Based on 47 reviews

## User reviews

Overall rating

4.7

Based on 51 reviews

Filter by rating

5(37)

4(12)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

PR

Phil R.

Director, Corporate Communications

Insurance

### "FTJ Gives Emfluence 4 Solid Stars"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 28, 2026

Good, not perfect. Easy to learn for new hires. Really appreciate transparency and proactive measures soliciting input to make improvements

Pros

Ease of learning and functionality; customer support team; reporting capabilities formatted in easy to digest manner

Cons

The email builder is a little clunky - wish it was more customizable, and less template-based; Wish you could embed a video in an email, instead of having to include a link to a video

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

RG

Rich G.

Digital Communications and Paid Media Mngr

Leisure, Travel & Tourism

### "A Connected Experience for Every Audience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 20, 2026

Emfluence is a marketing program that allows our team to feel larger than the people utilizing its capabilities personalized at scale, fueled by data, and powered by a single platform.

Pros

Emfluence is needed technology that makes complexity in our business manageable while enabling us to deliver personalized experiences to every audience more efficiently.

Cons

Emfluence offers mostly standard APIs but we have been a little limited in our scope with the out of the box API offerings.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SY

Stacy Y.

Program Director

Hospital & Health Care

### "Intuitive Design, Good Features & Excellent Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 8, 2026

The emfluence Marketing Platform is very easy to use and has features that support simple sends as well as more complicated journeys. Reporting ranges from quick snapshots to full data exports. Support is timely and helpful. Overall, emfluence has been a great fit for our needs.

Pros

The emfluence Marketing Platform is easy to use, has flexible engagement scoring and good reporting.

Cons

Having worked in other platforms, the approach to achieve a desired outcome might be a bit less straight forward but

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

SR

Seth R.

Email Marketing Manager

Commercial Real Estate

### "A rock solid foundation for email marketing and then some"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

January 10, 2024

We primarily use the platform for email marketing and it has been a rock solid addition to our marketing tech stack in that regard. In addition, the customer support is excellent and highly responsive to feedback. New features built to address direct feedback from users are released on a regular basis.

Pros

All the fundamentals you need to execute a solid email marketing strategy are there and well built. Beyond that, there are many quality of life features and integrations that are baked in so you can use them without having to leave the platform.

Cons

The options for integrations outside of what already comes in the box are limited. Meaning some of the more custom / fringe use cases may require Zapier to execute. Not the end of the world - as the platforms grows it would be nice to see more direct integrations with some of the other heavy hitting tools in the Marketing space.

Switched from

[Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/)

Emfluence's customer support and responsiveness to feedback is fairly unmatched in the industry.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AJ

Altagracia J.

Marketing Specialist

Marketing and Advertising

### "Amazing App"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 19, 2023

Easy to use and setup up! The ideal tool for any business

Pros

Has many digital marketing tools that helped me to manage my clients accounts on an easy and automated way. The tool for social media management and email automations its amazing! Easy to use and setup up!

Cons

There is no complaints about this platform. Every feature and tool its worth it and priceless. Is the type of platform do you need if you have and digital marketing agency or to manage your own business.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Alvaro M.

Freelance

Marketing and Advertising

### "Buena opción para automatizar la publicación de contenido en redes sociales, con aspectos a mejorar"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

May 1, 2023

La plataforma incluye funciones para la gestión de correos electrónicos, automatización de marketing, gestión de contenido en redes sociales, seguimiento de resultados y análisis de datos, entre otros, si bien su punto fuerte sin duda alguna es la gestión de contenidos en redes sociales, el resto es mejorable en muchos aspectos

Pros

Su interfaz es realmente intuitiva y fácil de usar, lo que se agradece cuando empiezas a trabajar con una herramienta nueva, es muy fácil hacerse con ella

Cons

A veces, menos es más, en este caso, al ofrecerse tantas opciones y tan distintas, hace que te pierdas en cuanto a tantas opciones y tardes más de lo debido en algunas tareas

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TF

Tim F.

VP of Operations

Oil & Energy

### "Great Online Marketing Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 1, 2022

It has been great using the platform for email and social media outreach. It very easy to schedule multiple campaigns over the course of months and let the platform take care of them. We have used other platforms and Emfluence is definitely the best we have used. Their support dept is also very responsive and provide solutions to our issues. We have been very satisfied with them.

Pros

The ease of setting up email campaigns, managing contact lists and surveys

Cons

currently, there is nothing we have run into that has posed any issues for us.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SL

Scott L.

VP Digital Marketing

Banking

### "Everything we've needed for both internal and external email marketing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 29, 2021

Very satisfied as a long-time customer with the system and with support. They really listen to user feedback and try to add new features regularly.

Pros

Easy to use and powerful. Support is always very quick and helpful!

Cons

Some of the more advanced features like automated workflows can take some getting used to, but they work really well.

Reasons for choosing emfluence Marketing Platform

features and pricing

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FP

Frank P.

IT Generalist

Warehousing

### "Great Email Marketing Platform!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 27, 2021

Pros

What I love about this software is the level of customizability that you have when building out marketing emails and how easy it is to test these emails by sending test emails or checking out the pre-test flights.

Cons

The only thing about this software I would improve is that on the HTML side everything is created within nested tables, which I do not prefer and leads to small hiccup errors.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CH

Chloe H.

Marketing Manager

Logistics and Supply Chain

### "Game-Changer for our business"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 27, 2021

Pros

Emfluence has been a game-changer for our business! As a Third-Party Logistics company, we manage many different digital marketing campaigns across different platforms. Emfluence gives us the digital power and network visibility we need to create highly targeted and successful campaigns. The support team is very helpful, and the company is consistently rolling out new updates and improvements. I am very satisfied with Emfluence!

Cons

Sometimes there are small issues with design capabilities, but the support team is quick to help smooth out any issues.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/166204/emfluence/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.