--- title: "CrunchTime! TalentLink Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CrunchTime! TalentLink Software - reviews, pricing plans, popular comparisons to other Learning Experience Platform products and more." source_url: "https://www.capterra.com/p/166223/DiscoverLink-Talent/" page_type: "product" language: "en" --- # CrunchTime! TalentLink Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CrunchTime! TalentLink ## What is CrunchTime! TalentLink? Learning management system (LMS) for restaurants and hotels that provides an employee development solution optimized for hourly workforces with high turnover prevalent in the hospitality industry. This user-friendly system brings together a feature-rich LMS, performance management, insightful talent quality metrics, and our industry-leading training content into a single, integrated, mobile-friendly platform. ## What is CrunchTime! TalentLink used for? [Training](https://www.capterra.com/training-software/)[Certification Tracking](https://www.capterra.com/certification-tracking-software/)[Mobile Learning](https://www.capterra.com/mobile-learning-software/) Top alternative Featured Overall rating Based on 36 user reviews Reviews sentiment Positive 92% Neutral 8% Negative 0% Starting price $15 Per Feature, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CrunchTime! TalentLink?[Manage this product listing](https://www.g2.com/products/deltek-specpoint/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CrunchTime! TalentLink 4.6 (36) VS. [4.6 (361)](https://www.capterra.com/p/61763/Absorb-LMS/reviews/) Starting Price $15 Per Feature, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (36) Ease Of Use 4.5 (160) Value For Money 4.7 (34) Value For Money 4.4 (141) Customer Service 5.0 (36) Customer Service 4.6 (148) ## CrunchTime! TalentLink alternatives Highest Rated [4.7 (600)](https://www.capterra.com/p/132935/TalentLMS/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (196)](https://www.capterra.com/p/143513/LearnWorlds/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [LatitudeLearning](https://www.capterra.com/p/111642/LatitudeLearning-com/) [4.2 (160)](https://www.capterra.com/p/111642/LatitudeLearning-com/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/111642/LatitudeLearning-com/) [LearnUpon](https://www.capterra.com/p/130044/LearnUpon/) [4.7 (140)](https://www.capterra.com/p/130044/LearnUpon/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130044/LearnUpon/) ## FAQs about CrunchTime! TalentLink Overview ### Which roles and teams benefit most from CrunchTime! TalentLink? CrunchTime! TalentLink is most used by training and learning teams, HR leaders, and operations directors in distributed service organizations. Instructional designers and field trainers use it to deliver consistent onboarding and skills development, while HR and operations teams manage compliance, recruiting support, workforce readiness, and performance across locations. Answer based on 36 reviews Overview ### What company size and specific industries is CrunchTime! TalentLink built for? CrunchTime! TalentLink is designed for hospitality businesses, specifically restaurant and hotel chains. It suits organizations ranging from single-location operators to large multi-unit enterprises with thousands of units, making it a fit for both smaller chains and very large hospitality groups. Features and Usability ### What are the key features of CrunchTime! TalentLink? CrunchTime! TalentLink offers learning management and talent management tools, including a built-in LMS, course management, learning paths, and training administration. It also includes certification tracking, compliance tracking, tests and assessments, reporting and analytics, a learner portal, mobile learning, and API and single sign-on support. Integrations ### Which third-party tools and platforms does CrunchTime! TalentLink integrate with? CrunchTime! TalentLink connects natively to CrunchTime, HotSchedules, and Mitratech TalentReef. These catalog integrations cover scheduling and talent management platforms used in restaurant and hospitality operations, giving CrunchTime! TalentLink links to three third-party tools. Answer based on 2 reviews Getting Started and Support ### How easy is it to onboard and train a team on CrunchTime! TalentLink? CrunchTime! TalentLink offers in-person training, live online sessions, webinars, documentation, and videos. Frontline employees typically onboard quickly because requirements are clear and the system is easy to use. Managers benefit from training visibility and reporting, while admins handling custom content, location-specific programs, or complex rollout schedules may need more time. Answer based on 10 reviews Getting Started and Support ### What customer support options does CrunchTime! TalentLink offer, and how do users rate the experience? CrunchTime! TalentLink offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as responsive, helpful, and strong during implementation and ongoing troubleshooting, with quick follow-up and clear communication. Some note admin permission limits and occasional complexity when customizing views, but support is willing to step in. Answer based on 10 reviews Ease of use ### Is CrunchTime! TalentLink easy to use? CrunchTime! TalentLink feels easy to use for many teams, especially employees taking courses and admins managing training. Franchise operators, restaurant teams, and hourly workforces like the simple course flow and content updates, though some users find the interface dated, mobile navigation awkward, and certain permissions, filters, and sign-off tasks clunky. Answer based on 12 reviews ## Features AI summary Based on 5,640 Learning Experience Platform reviews Capterra reviewers highlight these as the features buyers care about most when choosing training software: - **Learning Management** (**42%** of reviewers rated this feature as critical) - **Self-paced Learning** (**40%**) - **Course Management** (**41%**) CrunchTime! TalentLink supports **Learning Management** and **Course Management**, giving teams a way to organize training content and manage courses in one system. However, it does not offer **Self-paced Learning**. Instead, it provides other important features that reviewers also value, including **Learner Portal** (**42%**), **Training Administration** (**39%**), and **Tests/Assessments** (**36%**). These features help businesses give learners a central place to access training, manage program delivery more efficiently, and measure knowledge retention. Course Management 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create, organize, and assign courses to users Learner Portal 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Students can access materials and communicate with instructors via their online student profile Tests/Assessments 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Create tools to measure student retention of learning material and lessons Course Tracking 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track which progress and course materials have been completed by each user Learning Paths/Tracks 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Designing course materials to be completed in a sequential order for personalized learning purposes Built-in LMS 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important LMS functionality built-in for content delivery CrunchTime! TalentLink 35 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Assignment Management: Assign issues and tasks based on availability or required skills - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Blended Learning: Supports learning paths that combine in-person classes with online/virtual courses - Built-in LMS: LMS functionality built-in for content delivery - Certificates: Create and distribute custom certificates for achievements or assessments. - Certification & Licensing: Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders - Certification Tracking: Maintain personal certifications/qualifications - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Contact Management: Manage, organize, and store contact information - Content Library: Centralized repository to store content and assets - Corporate/Business: Software specialized for corporate use - Course Management: Create, organize, and assign courses to users - Course Tracking: Track which progress and course materials have been completed by each user - Customizable Reports: Alter the layout and content of reports - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Gamification: Games or game-like elements to track progress and reward accomplishments - Interactive Content: Allow the audience to interact or engage with the content - Learner Portal: Students can access materials and communicate with instructors via their online student profile - Learning Management: Organize and track educational activities - Learning Paths/Tracks: Designing course materials to be completed in a sequential order for personalized learning purposes - Mobile Learning: Access for students to complete learning materials on mobile platforms - Modeling & Simulation: Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - SCORM Compliance: Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework - Single Sign On: Allow users to access multiple services after entering their login credentials once - Social Learning: Create tools to promote social interaction and learning between students/trainees and instructors/trainers - Tests/Assessments: Create tools to measure student retention of learning material and lessons - Video Support: Supports various video file formats --- Get Advice We can help you find the software with the features you need. Features 4.3 (36) 4.3 Based on 36 reviews ## Pricing Value for money 4.7 (34) Free Trial Basic $15.00 Per Feature,Per Year Value for money 4.7 (34) 4.7 Based on 34 reviews ## Integrations [ HotSchedules](https://www.capterra.com/p/52611/HotSchedules/)[ Mitratech TalentReef](https://www.capterra.com/p/119807/talentReef/)[ CrunchTime](https://www.capterra.com/p/2294/CrunchTime-Back-Office/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (36) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (36) 5.0 Based on 36 reviews ## User reviews Overall rating 4.6 Based on 36 reviews Filter by rating 5(26) 4(7) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent JL Jennifer L. Training Manager Restaurants ### "Crunchtime/Discoverlink Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2022 Pros Quizzing through the platform is one of the most beneficial features of this system. It saves our trainers the time that they would normally spend manually grading tests. It also ensures that the answers are consistent from location to location and not per the trainers preferences or thoughts. Cons Integration has taken a little bit of time due to the current software systems we have in place. The team at Crunchtime/Discoverlink has been extremely patient and helpful through the process. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KS Kris S. Instructional Design Specialist Restaurants ### "Basic Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 13, 2022 this is one of the easiest, best and most complete LMSs I've ever used, in 20+ years of experiencing multiple platforms. Pros Easy to use, easy to add people, courses, info, resources. Very intuitive Cons Reporting seems lacking, some things need to be done via contacting reps at company Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Matthew S. Corporate Field Trainer Restaurants ### "It's not the 1990s anymore. Move into the new millennium with DiscoverLink" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2022 Pros I can watch the progress of an individual, a team, and a whole company from one dashboard. Cons The test/quiz is difficult on Android to fit on the screen, but it is manageable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Sarah M. HR Manager Food & Beverages ### "HR Manager" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 5, 2022 Our overall experience has been wonderful. Aside from the software itself, it has been wonderful working with a dedicated team that is engaged and committed to helping us meet our training goals and objectives. Pros Discoverlink is easy to use as an administrator. The reporting is awesome and the support is phenomenal when you need assistance. Cons Some of the feature's functionality seems archaic, for example, the mobile version of the site from the learners' perspective requires horizontal scrolling to see additional courses. This concept is somewhat foreign to our younger workers. Also, the process for managers to actually sign off on a learner's course progress is very clunky. The sign-off feature could benefit from some enhancements. We have found the built-in quiz and testing functionality to have occasional glitches. Overall the tool is solid there are just some nit-picky things that could be improved upon. Switched from [Schoox](https://www.capterra.com/p/135396/Schoox/) Product support for Schoox was non-existent. The Schoox system was too complicated on the administrative side. Reasons for choosing CrunchTime! TalentLink Service & support and the tool was easy to navigate for end users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 6, 2022 Hi Sarah, Thank you for providing this valuable feedback. We are so happy to hear you find the software easy to use and we really appreciate your high praise for our support team. However, we would like to get more insight about the areas for improvement you mentioned. We work hard to provide the best experience possible and always listen closely to customer feedback. Would you be open to a call with our team to discuss your concerns in more detail? Please let me know and I'll be happy to set that up for you. Jen M. Senior HRIS Analyst Restaurants ### "Great LMS product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2020 Our experience with DiscoverLink has been fantastic! They are a great vendor to work with. Always responsive, patient and helpful in every situation. They take feedback well and are continually finding ways to improve their platform. I would highly recommend them for anyone looking to elevate their LMS experience. Pros Easy to use Intuitive Hospitality focused Compatible with all programs we use Ease of integration Great customer service Cons My only con would be limited reporting on course specific data. Otherwise everything is great! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LW Lea W. Field Trainer Restaurants ### "It's Great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 29, 2019 Pros I love the customization options. You can make the learning courses match your culture. Cons Sometimes there are glitches. This is most times due to a not strong enough internet connection. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AL Angi L. Instructional Design Manager Restaurants ### "Best Customer and Technical Support EVER Bar!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 28, 2019 Everyone, and I do mean EVERYONE, at Discover Link has given us the platinum package for customer and technical support. I can't say the same for other LMS's, including the BIG name ones, where you get the runaround when trying to get an issue fixed. The Discover Link folks call, email, even text, back within 24-hours. They are fantastic with communication and following-up. Yes, there are flashier (and dare I say sexier) LMS's out there that push "social learning" and promises of "mobile learning", but honestly... the competition isn't worth the headache, esp. if your organization doesn't use "social learning" or have users take courses on their cell phone (which are a pain to design effective courses for such small screens). Word of advise... Don't get caught up with the "shiny object" LMS's out there. Go for the LMS with will provide the BEST support, because THAT is what is going to matter if you have any issues and/or need Admin support. THAT is what we have with Discover Link! Pros The fairly new "cross-hairs" feature when looking at users within their campus is FANTASTIC! I like how you can preview content without actually needing to assign it and then take the course. Resources has a nice search option. All in all, it is fairly easy to use as an Admin and good for what our users need. Cons Not the most intuitive UI (especially when trying to set-up external permissions) and a bit tedious with having to collapse sections all the time. I wish the content had a "search" feature, esp. since we can't get the "filter" feature to work. The UI needs a facelift to look more "clean" and modern. Alternatives considered [Grovo](https://www.capterra.com/p/1187/Grovo/) [Docebo](https://www.capterra.com/p/127213/Docebo/) [Litmos](https://www.capterra.com/p/133660/Litmos-LMS/) Reasons for choosing CrunchTime! TalentLink The decision was made before I was hired. I think a big selling point was the fact that they are in the restaurant-niche, so they understand the needs of multiple restaurants and external users, as well as internal users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TO Tara O. VP People, Culture, and Experience Hospitality ### "Ciccio Restaurant Group/ Fresh Kitchen" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 October 23, 2019 Love Representatives! All super awesome and helpful! Pros Love the customer service and the team at DiscoverLink. Always super supportive, and always there to help answer questions. From the initial sales process, to implementation, to ongoing support...I have been a fan! I also like that there is off the shelf content. Cons While the information, and content is important and the message is there...I think that some of videos are not as updated or modern as I would like them to be! Some of it presents as a little outdated and "cheesy." Also, we have had multiple issues with certain courses freezing and/ or not loading, which creates obstacles for our teams in the field. Additionally, some of the courses are very glitchy and creates user frustration/ having to go back and repeat things. The less obstacles, the more buy in from the team. Also, we have had issues with the password formulas where it will only generate a 3 character password, and then it creates issues with certain functionalities as it will then state "must have a 4 character password." It would also be nice if our managers could run a user/ \*\*\*password\*\*\* report. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CB Corrin B. Training and Development Coordinator Restaurants ### "DiscoverLink Talent Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 17, 2019 We use Discoverlink in all aspects of our Training Programs. It's extremely valuable and affective to use to compliance. Having that validation and proof that all our employees are compliant is key. We are trying to go as paperless as possible for it improves our ability to customize and change information in real time. Pros This software makes it easy for users of all levels to use. It's also very customizable for specific locations but also our regional directors who oversee multiple locations. The introduction of the app is fantastic and something that will make our company initiatives so much easier to execute. Cons Though I feel it is easy to work with, I do hear from a lot of locations that seem to have issues navigating the site. The easier to locate certain information, the better. I know that a lot of management would like the ability to customize their own dashboard to be able to see certain results or information as soon as they log in. For example: compliance percentages, or learning program incomplete percentages would immediate should up on the top of their dashboard as soon as they log in. That would be beneficial for them but also as administrators. If we could enable certain report percentages to automatically pop up, that would help solve some of our problems. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jeremy H. Instructional Design Manager Restaurants ### "Training at the next level" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 1, 2019 We went from a homegrown LMS to using DiscoverLink, and haven't looked back. It allows us to train team members, managers, and even our corporate support center staff. It is easy to see who has and hasn't completed training. The team is wonderful to work with as well. I'm more of a hands-on admin, and I'm able to do most things myself, but the support team is there for any assistance I need. I know some of their other clients are more hands-off, and they work well to keep all things moving smoothly for both ends of the spectrum. Pros The LMS is very easy to use, administer, and train with. The support and service is amazing from the team at DiscoverLink Cons Updates can take a while to be made, but are amazing when they come out. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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