# AccuroEMR Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is AccuroEMR the right Electronic Medical Records solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/166227/Accuro-EMR/reviews

---

AccuroEMR

4.3 (11)

[View alternatives](https://www.capterra.com/p/166227/Accuro-EMR/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of AccuroEMR

Ease of use

3.9

Customer Service

4.5

## Showing most helpful reviews

Showing 1-11 of 11 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Medical Administrative Assistant  
  
Used the software for: 2+ years

### "A breeze to navigate through!"

December 7, 2017

5.0

Having everything digitally makes the organization and access to patient care a lot easier.

Pros

I love that the interface is fairly straight forward and easy to follow. If you're decent as using computers, navigating through the interface is a breeze! I appreciate the tips and hot keys that they send out . Overall, I've been using this program for around 6 years now, I've seen the major face lift they've done from the older version. All in all, it just continuously becomes more and more convenient with every update. They definitely listen and regard the users opinion on their forums.

Review Source

RM

Rachael M.  
Dietitian  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "A simple yet customizable EMR that is user friendly"

February 5, 2025

5.0

Very positive. I like how simple it is and easy to use compared to other EMRs also used for other work places.

Pros

My favourite feature is that for note taking, the template is just like a Word document that macros can be added to for customizability. Makes the charting experience more seamless.

Cons

The only con is how long it takes to load Accuro when first signing in.

Review Source

DC

Diana C.  
Medical doctor- functional medicine  
Alternative Medicine  
Used the software for: 1-2 years

### "Do not get Accuro"

February 20, 2026

1.0

Very poor. Poorly designed platform. Worst EMR I have ever used. It might be safe for patient files but user experience is a distant concern for the designer of the platform.

Pros

I don’t. Nothing. It is rare that I review something in a bad light. I tend to be fair. I gave this platform more than one year to interact. It came highly recommended to me by a trusted colleague. I am most disappointed.

Cons

Takes 10 min plus to open the app due to multiple firewalls. Notes are not straightforward to edit, cumbersome with edit only window opening prior to actual note that can be edited, all the info on the patient is lumped together (radiology, questionnaire, clinical notes, vital sign entries) and it is difficult to visualize relevant information. Billing is another layer of difficult: another password is needed to send billings!!

Review Source

SG

Steven G.  
Staff Physician  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Accuro EMR Use"

December 26, 2023

5.0

Pros

Ease of Use Search Function Ontario MD and HRM integration.

Cons

Lack of flexibility in editing documents. Difficulty transfering medical records from one clinic to another

Review Source

EG

Emily G.  
Medical Asst  
Hospital & Health Care  
Used the software for: 1-2 years

### "COVID Assessment Centre/ walk in clinic Use "

April 29, 2021

4.0

Accuro is great to keep track of patients, and store their medical information securely. It allows for better patient care, but also has some downfalls with freezing/ glitches.

Pros

This software is one that all of the 100+ doctors use in the area, as well as the walk in clinic. It has room for lots of information to be stored and easily accessed about the patient, and makes it easy to keep track of patients once they are in the clinic. I can bring up any sort of result in their virtual chart, as well as any medications, and fax them from Accuro to wherever I need.

Cons

Accuro seems to freeze, and have glitches more often than not. This is frustrating because we rely totally on Accuro for the operation of the clinics. Without accuro, we cant do much. Freezing may be because of internet connection, but its not common for us to have the IT Troubleshoot number for Accuro at hand to fix issues with the slow/freezing app.

Review Source

DS

David S.  
manager  
Medical Practice  
Used the software for: 2+ years

### "Good Program but Update Hell"

March 21, 2019

4.0

Accuro has made all our tasks easier and allowed us to improve the quality of care we provide. HOWEVER for the last year each update has caused unforeseen problems. We have had to spend time, which we can ill afford, on the phone with support in an attempt to resolve the new problem. It happens with EVERY update. The programmers need to get with it and do the beta testing before they send it out to customers. Did QHR hire Microsoft Windows rejects? There is a clear lack of quality control at Accuro now.

Pros

full functionality- easy to use- excellent support

Cons

updates that have negative consequences- time consuming need to resolve issues caused by program updates

Review Source

MK

Manjit K.  
Medical administrative assistant  
Hospital & Health Care  
Used the software for: 1-2 years

### "Accuro EMR"

May 27, 2021

4.0

Pros

This software is pretty easy to use. Quick options to search data, options to save vast information, easy to pull up old data, daily day sheets for the patients are quick to access, confidential and color coding system to ease our job. Moreover, options to print within the software and edit information.

Cons

Sometimes the log in information expired very soon .So we have to call customer service to get new log in information.

Review Source

KV

Kerri V.  
Staff Supervisor/Billing Manager  
  
Used the software for: 2+ years

### "Accuro is an extremely user friendly multifaceted software program. "

December 7, 2017

4.0

We use it daily at our workplace and it is very easy to train new staff in the software and the technical support is usually very quick and efficient.

Pros

The ease of use and the extra features of the software. I have used Accuro for many years and I have still not found all of the capability and programmability of the software.

Cons

The prescription writer is very hard to use and is too complicated. New physicians take quite awhile to figure it out and have a number of questions.

Review Source

VR

Verified Reviewer  
Medical Secretary  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Efficient EMR for basic medical offices"

September 5, 2018

5.0

Pros

Simple layout that's very easy to read and use. Straightforward EMR that is quick for any MOA to pick up.

Cons

Can be difficult writing prescriptions using this EMR. Not as intuitive as other programs.

Review Source

SB

Syeda B.  
Clinical Assistant  
Hospital & Health Care  
Used the software for: Less than 6 months

### "One step Ahead"

January 24, 2020

5.0

Working with Accuro has been a great experience for me

Pros

Software has the unique feature of sending an alert if anyone will try to prescribe medicine that has drug interaction or in the patients allergic group of medicine. So no chance of error

Cons

Nothing significant. The software has multiple features, takes time to practice and get used with them on daily basis

Review Source

SR

Sharon R.  
Admin/reception  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Accuro"

February 13, 2023

5.0

The log on was difficult to nail down but its fine now

Pros

The program is quite comprehensive and covers a lot of information

Cons

I have not been working with it for very long

Review Source

Similar Products

Featured

## Related categories

[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.