--- title: "Mainstay Professional Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Mainstay Professional Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more." source_url: "https://www.capterra.com/p/166234/Mainstay-Professional/" page_type: "product" language: "en" --- # Mainstay Professional Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Mainstay Professional ## What is Mainstay Professional? An intuitive end to end PMS software system specifically designed for the hotel market. Full Accounting, Channel Manger, Room Management and Reporting. ## What is Mainstay Professional used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £150 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mainstay Professional?[Manage this product listing](https://www.g2.com/products/mainstay-professional/claim_requests/new?auto=true) ## Mainstay Professional Overview Updated September 2026 AI summary Mainstay Professional supports small businesses in hospitality with tools for property management, covering reservations, front desk operations, CRM, housekeeping, and maintenance. It also offers marketing automation, POS integration, and analytics. Optional modules include accounting, catering, extended stay, inventory, loyalty programs, and spa management. The platform is available via cloud, web, and Windows deployment options. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mainstay Professional 0.0 VS. [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price £150 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (1,623) Value For Money 0.0 (0) Value For Money 4.6 (1,549) Customer Service 0.0 (0) Customer Service 4.7 (1,591) ## Mainstay Professional alternatives [4.7 (118)](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about Mainstay Professional Overview ### What company size and specific industries is Mainstay Professional built for? Mainstay Professional is designed for hotels of all sizes, from small boutique rural properties to larger town centre hotels and hotel chains in the UK. It is built for the hospitality sector, especially accommodation businesses that need software suited to independent hotels and multi-property groups. Features and Usability ### What are the key features of Mainstay Professional? Mainstay Professional offers reservations management, front desk management, housekeeping management, and rate management for daily hotel operations. It also includes online booking, GDS/OTA integration, CRM, marketing automation, reporting and analytics, built-in accounting, inventory management, and point of sale (POS) features. Getting Started and Support ### What training and onboarding options does Mainstay Professional offer? Mainstay Professional provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review of features and steps. Getting Started and Support ### What customer support options does Mainstay Professional offer? Mainstay Professional provides chat support. No reviewer feedback is available to describe response speed, helpfulness, or common support frustrations, so the support experience cannot be assessed from user comments. ## Features AI summary Based on 2,081 Hospitality Property Management reviews Capterra data shows that buyers of hospitality property management software rank the following features as their top priorities: - **Reservations Management** (**63%** of reviewers rated this feature as critical) - **Calendar Management** (**64%**) - **Online Booking** (**58%**) Mainstay Professional supports **Reservations Management** and **Online Booking**, so properties can manage guest stays and accept bookings through digital channels more efficiently. However, it does not include **Calendar Management**. Instead, it offers other features that reviewers also rate as important, including **GDS/OTA Integration** (**50%**), **Front Desk Management** (**46%**), and **Rate Management** (**40%**). These features help businesses keep room availability connected across sales channels, handle daily property operations, and adjust pricing more effectively, allowing teams to improve occupancy and guest service. Built-in Accounting Accounting functionality within the system, not requiring integration with third-party tools Catering Management Manage catering operations/processes CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Extended Stay Long term accommodation for guests Front Desk Management Check guests in and out, issue key cards, schedule wake up calls, or other requests GDS/OTA Integration Global distribution system used by online travel agencies to track availability and manage reservations Mainstay Professional 18 features ### All Features - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Catering Management: Manage catering operations/processes - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Extended Stay: Long term accommodation for guests - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Inventory Management: Track and manage inventory levels to maintain proper supply - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Online Booking: Book meetings and appointments through a website or digital platform - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Rate Management: Track/optimize rates in relation to usage - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Single Property: One location - Spa/Activity Management: Manage operations/processes associated with spas and other hotel activities --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic £150.00 Flat Rate,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.