# Floral Frog Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Floral Frog the right Florist solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166237/FrogPOS/reviews --- Floral Frog 4.9 (18) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Floral Frog Ease of use 4.8 Customer Service 5.0 ## Showing most helpful reviews Showing 1-18 of 18 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LJ Leanne J. Florist shop owner Retail Used the software for: 1-2 years ### "Florist shop softwear" November 27, 2020 5.0 Great to have softwear that is especially for a florist and helps us to organise our deliveries everyday, the fact that it was designed by a florist who understands the business is a big bonus Pros It has become the most important part of helping us to run and organise out business Cons There are some more features that could benefit but these are already in the pipe for the next update Reason for choosing Floral Frog Had all the features I needed with a smaller monthly outlet, was able to trial softwear fist free of charge, was lovely to deal directly with the owners and developers who are also in the florist industry Review Source Response from Floral Frog December 2, 2020 Thank you very much for your patience Leanne, its been a great experience and understanding along the way the tools you need in Australia, you have helped us immensely and we are most grateful. As you say, we continue to develop continuously and we are always open to feedback, its what FF has been built on. VW Victoria W. Florist Retail Used the software for: 6-12 months ### "The perfect product." July 6, 2018 5.0 Time saving. Help to monitor and plan for the future if my business. Records and accounts which save me money and time. Easy access to delivery routes and optimised planning of deliveries. Pros This software is very user-friendly. As with most software the more you use it, the more your business gets from it. This is made even better because the system is very simple to use and adding your information is not time consuming which leaves plenty of time for the flowers, which is pretty much all this software doesn't do. The Epps is excellent. To be able to add the items you sell and deactivate them when not in stock or out of season makes your time you spend setting up really efficient. The layout of the system is straightforward, consequently using tabs and folders is also very straight forward. The flower library feature is a fantastic way to add items and products in detail. From start to finish this software is excellent. Cons I can truly say that, for me, there are no cons. This system comes with so much support that any 'con' would be looked at by the developer. Review Source HB Hannah B. Shop owner Used the software for: Less than 6 months ### "Great system along with excellent support plus good value for money!" April 24, 2018 4.0 Pros I like that there are so many features within system. I like being able to add my own products and categories. Its great that you have support 24/7 and the system does so much!! The system is constantly being developed and the developers welcome feedback to provide a better user experience. Cons The software is great however I have came across a few issues which may make the system better. For example allowing part payment so paying half in cash as a deposit and paying the rest on card when collecting an order. The system creates automatic invoices/receipts with every order however does not state whether paid or to pay. Although the company are working on developing these issues :) Review Source AL Adrienne L. Owner Retail Used the software for: Less than 6 months ### "Floral Frog - A Florist's Best Friend" September 7, 2020 5.0 The team at Floral Frog bend over backwards for us, if they're not at the end of the phone, then an email is always responded to quickly, keeping our business up and running with minimum disruption. Pros Floral Frog makes our life, as a busy florist shop, a lot easier. Being Cloud based, I can keep an eye on my business any time of day or night, from anywhere that has WIFI for my tablet or laptop. We can see at a glance all of the days orders, those that are ready to make up, which ones are in progress, ready for delivery/collection, what's on the van and which have been completed. Our customers are kept informed by receiving an emailed order confirmation and another when their order has been delivered giving us a professional edge over our competitors. Although we haven't used the function to its full potential yet, I am looking forward to being able to keep track of all our sales and expenditure in one place. Being able to complete our VAT return through Floral Frog is only another bonus. Cons Like anything new, Floral Frog has taken a bit of getting used to, but I wouldn't be without it now. The team took the time to fully demonstrate the software and gave us a 30 day trial, which was very helpful. Review Source CH Clare H. Owner and head florist Retail Used the software for: 2+ years ### "Best thing since sliced bread" November 28, 2020 5.0 Absolutely amazing! Been with them for nearly 3 years now. Really friendly team, and the software just takes out so much stress, couldn’t live without it 💐 Pros Floral Frog take care of everything. My orders, accounts, invoicing, all my contacts and calendar and so much more! No more bad handwriting or paperwork!! Cons Nothing, couldn’t live without it. Review Source Response from Floral Frog December 8, 2020 thanks Josh, I know how great you are at this, you know the software inside out and Im grateful you are happy to offer demos (so much better coming from a User)! really appreciate all your valuable feedback :) JR Jan R. owner and florist of elliza wade florist Retail Used the software for: 1-2 years ### "Hop on board Floral Frog is a real WINNER!" August 7, 2018 5.0 I use this software for all aspects of my florist business and continue to to learn more and more each day. constant updates being added I also love the fact that its designed by a florist for florists and its great to have that understanding of our wants and needs within the florist industry. Pros excellent price for maximum software package much more than you could ever want easy to use cloud based, fabulous accounts package by using the graphs it shows you your takings by day month year which I love, being able to send your accountant your full set of accounts at a button saves so much time. Cons Wish I had more hours in my day to to use it more. Think I would be using the programme all day planning my week making notes reminder lists. Review Source EF Ellen F. Owner Retail Used the software for: Less than 6 months ### "I am a changed Florist!" November 14, 2018 5.0 I LOVE IT!! Having the till as an ipad i have not only got the till but i have also added the shop email, my relay service and webshop (these arent intergrated with FLoral Frog, yet). i dont have a desktop computer at the shop and use a laptop, now life is so much easier, and should i unexpectedly not be at the shop with my laptop, my staff have access to everything they need. with their own log ons so im not worried about them seeing data they may not need to see. i am still finding lots of new things i can do, its fab!! Pros I love that now everything is in one place, no more going home at the weekend, knowing you have an order next week but not for the life of you remembering what it was because it is still on the clip at the shop! No longer do i have to trawl through order pads to find what i sold at the last peak period, its there! The representatives are so responsive to queries and new features specifically for out needs as florists. Cons There are a few little bits that are being worked on like nowhere to add a comment regarding an order but i know there are so many updates constantly happening i doubt it will be long before that is added. Review Source kS kim S. director Retail Used the software for: 6-12 months ### "Gr8 software, simple to use, great price, lots of features and in the CLOUD!" April 24, 2018 5.0 time saving, frees up time and thereby money, works out my vat and does my bookeeping, cant get better than that, my evenings are now free to do what I want and NOT paperwork! Pros This software has been designed by a florist and an IT expert, it has been designed as a future proof software and will move with the times, it has the most up to date technology and features that other software DO NOT have, its in the cloud anytime, anyplace, anywhere on any DEVICE! Cons as a user and a shop owner and co-owner of this, this software has been in my shop since day one. Review Source JJ Jan J. owner Retail Used the software for: 6-12 months ### "Time saver" November 12, 2018 5.0 I use integrated Sumup card payments with the system and the combination has save me lots of time and money! I can check delivery/customer details when delivering if a problem occurs, and love being paperless although I was a little concerned in the beginning. Pros I can access the data wherever I am. It saves so much time on accounts as the information goes straight on to the system. Cons It's a young business, so not everything is fully functional yet, however customer service is great, and the team take on board all comments and seem to be working towards a fuller service Review Source JN Jake N. Owner/Floral Designer Retail Used the software for: Less than 6 months ### "Florist-Specific Technology" October 12, 2018 5.0 We have always been a paper-based traditional store, but this software has revolutionised the way we run the day to day business. At the touch of a button, I can analyse sales, check on order statuses, leave and add to existing notes for staff at handover I no longer wake up in a cold sweat, drive to the shop to check my bits of paper. Everything is in the system. The fact it tallies and generates monthly statements automatically for account customers is a dream! Pros The software runs off a tablet which is mobile. The cash drawer is small and functional providing additional design space in store. The software is cloud base allowing one to access the 'shop' from any geographical location. The card payment terminal integrates with the software, reducing the risk of human error. Cons As the software develops, there will be many great additions and unthought of improvements! I can't wait for the future! Review Source JE Jayne E. Owner Retail Used the software for: Less than 6 months ### "Absolutely time saving, complete organisation and a life saver for deliveries all in one. " June 13, 2018 5.0 The time saved going through accounts, not having to search for sheets of paper for orders and the delivery map is fantastic. Pros The software is user-friendly, accessible anywhere and everywhere. I shall never tire from looking at the working of income and expense, no more working out invoices on an evening it's all done for you and sends the invoices, it gives you instant access to all orders and deliveries also a time saver map to save on planning deliveries. Absolutely perfect for the busy florist needs, the added bonus of having a feature for nearly everything is a massive bonus from flower names to color match all of your orders. Cons everything is just amazing and with the updates, it's just becoming better and better, it's such a time saver and so much more interesting Review Source MB Millie B. Manager Used the software for: 6-12 months ### "Life changing " June 27, 2018 5.0 Pros I love that my business is all in one place. I can find an order at the touch of a button. Saves me so much time. Upload the reports instantly. I recommend it to all my florist friends. Cons There is nothing that I don't like about it, I like everything. I couldn't fault this product in any way has made my job so much easier and less worrying where I can see everything. Review Source VP Vivienne P. Creative Director Retail Used the software for: Less than 6 months ### "Fantastic for the person who likes organisation" March 8, 2019 5.0 Floral frog is the perfect management system for any florist whether you are working on your own mostly or you have a large team of employees you will know who is doing what and when. Great product, I couldn't live without it Pros I know when and where my orders are at all times, the functions re amazing especially the delivery option. all organised and route planned and ready to go at the touch of a button Cons Would like to see a print and save option at the end of keying in an order. currently you have yo open the order again to print it but this is only a minor issue. Review Source GP Gemma P. Florist/owner Retail Used the software for: Less than 6 months ### "All Florist need this till and software in there life. " January 13, 2019 5.0 Our overall experience with floral frog is that they Have very good customer service, always there to help, produced is great. we find the app that good one of my girls said all it needs to do now is make the flowers. Pros This app has saved me so much time, I will be able to have my life back with no paperwork to do at the end of the month. Makes my shop look very professional. I am not an big computer user but I have been able to set this up and use very easily. In my eyes a florist shouldn't be with out floral frog pos and back office. Cons I haven't found anything I don't like. Floral frog have covered everything I need to help me with my business. Review Source M. Michelle .. Owner/Florist Used the software for: Less than 6 months ### "Great Reliable Software" April 25, 2018 5.0 Pros Having the cloud to this system, enables you to make instant changes wherever you in the world and it instantly shows on the EPos. Helps me with accounts, Deliveries and much more. The support team are fantastic only a phone call away. Would high recommend any florist owner to have this as it's fast become a back bone to my business. Cons There is my view no negatives to this system. Only positives in helping organising a very busy florist to run smoothly. Review Source HW Henk W. Florist Used the software for: Less than 6 months ### "Perfect Florist software to keep you organised" May 1, 2018 5.0 Pros Ease of use and no more paper! Everything is available on the cloud so you have access to it wherever you are which is a huge bonus. Easy to keep track of orders, Customers and outgoings. Cons Still in it's early stages so a few glitches here and there but customer support is amazing and on the ball. Review Source SB Suzi B. Manager Used the software for: Less than 6 months ### "Amazing " May 24, 2018 5.0 Pros I love how it keeps everything in one place How easy it is to use and how professional it looks It really is fantastic Cons Not come across any cons yet, but have to fill out this box Review Source SA Sarah A. Florist Used the software for: Less than 6 months ### "Fab system it's really helped me see what I'm buying against what I'm selling on a daily basis " April 23, 2018 5.0 Pros I like that it does instant invoicing I'm getting paid quicker it does my vat automatically .. Sorts my deliveries for each day .. Love it Cons Nothing there is nothing I don't like about this software it is perfect ... Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.