Brilion

Brilion - Maids Software


5 / 5
26 reviews

Who Uses This Software?

Web-based maid service platform designed for industries dealing with maids, cleaning, housekeeping, swimming pool cleaning, carpet cleaning, offices cleaning and pets cleaning.


Average Ratings

26 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month
  • Pricing Details
    $ 5/maid
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Brilion
  • brilion.net/
  • Founded 2013
  • United Arab Emirates

About Brilion - Maids Software

Maid service solution with scheduling, online booking & payment, SMS notifications & marketing, monitor revenue, invoices and more.


Brilion - Maids Software Features

  • Billing & Invoicing
  • Client Management
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Mobile Access
  • Payroll Management
  • Quotes / Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Service History Tracking
  • Work Order Management

Brilion - Maids Software Reviews Recently Reviewed!


Brilion saved my cleaning business

Feb 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Brilion is the only software that offers me all features I needed and even more. I discovered many useful features that I was not aware about. It re-motivated me and saved my time and energy and also money (because we missed and lost many customers due to disorganization) it also organized my daily and monthly work, I enjoy doing it now. My team and my customer are more happy and satisfied since I started using Brilion.

- Very easy to organize daily schedules

- You can track your activities history, this is very useful

- Accounting part became very easy, I can have daily and monthly reports of my incomes and method of payment.

- You can customize the software as per your needs

- You can have overall view of your business, hours utilization, revenue, pending payments ..

- Send invoices, confirmations, reviews requests to your customers with one click only

- and so many other features that you will discover once you start using it;

Brilion team members are responsive and they gave me necessary training to understand how to use the software (which is not complicated) and they are always available to answer my questions and to receive my feedbacks.

I highly recommend all cleaning business owners to use Brilion, it is crucial software.

Cons: So far there is nothing that I don't like.

Overall: Before starting using Brilion I was asking myself if I did a big mistake by taking the decision of owening a cleaning company ?

Before starting this business I was focusing more on how to get clients because I thought that this is the most difficult and important part but once we started the operation, I discovered that the most difficult part is the business organization and I started searching and looking for a good solution that will save my time and energy. I tried everything starting from excel sheets to many different softwares but no software offered me all what I need and what I want, it was there always many important and necessary features missing. Until I discovered Brilion !

Effective, cost minimize. Easy to track the customers order and employees availability

Aug 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly, Fast & it does not lag at all. The features and booking system is to the point. The best part I would say is I could go back and change/edit the settings and have the complete list of my clients. it saves alot of time rather than operating all the details in Excel.

-Automatically saves and I can trace back the past history.

-The value of the product and the price goes along. It gives more value than what I pay.

Amazing team by Brilion is always available if anything is needed and they notify if there is any update.

-Mobile responsive the far best part which they recently updated was the Whatsapp message icon. makes it more easier if someone wants to book they can easily Whatsapp by just click on the icon.

Cons: -SMS feature must be installed however they do provide SMS but that I have to manually use it from a different portal.

- it is available for everyone in Maids industry which I do feel makes my competitors job easy.

Overall: Saves alot of time by using this software. Minimizing the cost, time and feasible. Easy to track customer orders and Maids availability . Allows the client to select the same maid every time they order and they can have the option to select. Easy payment gateway option for the clients.

Beyond expectations Software

Mar 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is all what you need to manage a cleaning, Maids services business, it makes your life easier, having a full record for Clients, bookings, Cleaners, deivers and all financial info. And the best is how they are all linked togather to have a smooth operation of the business such as the daily and monthly schedule .

Cons: We did not face any problems till now, only few small bugs which solved immediatly by the Brilion support team

Overall: By using Brillion we are solving the online booking issus, scheduling, employees records, Clients accounts, financial reports and other basic requirments to our business, in general it made our life easier to manage our business.

Capterra loader

One of the best integrated software for maids

Dec 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1) don't have to work on excel sheets everytime. Software makes it easy to handle bookings.

2) We can know which maids to allocate for the same client

3) Easy to handle the sales sheet, daily, monthly & yearly.

4) it shows our company logo whenever we use the software. They make it feel like it's designed for our company.

5) gives us the complete depth of our clients list, mainly because through excel sheets it was very hard to track our return clients.

6) it doesnot lag, or has any glitch.

7) best customer care, always available when we need the software management assistance.

8) whenever there is an update they do let us know about it. Always up to mark with the updates.

Cons: 1) if they make a YouTube video of each step they will be very easy for my employees to know about it. Over all a good a software that makes it feel like it was designed for us.

Overall: It has helped us a lot in terms of time consuming. It is quick, easy , speed is top notch. And makes the job easy with less time efficiency

Capterra loader

Great CRM/ERP

Dec 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: This product helps improve the overall efficiency of the company. Top support, training and good with adding new features

Cons: The software is on desktop for admin. An app would be ideal.

PCS review

Dec 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Software has helped us organize our work. Before my admins used to take a lot of time preparing schedules for the maids since it was manual but now they do it in mere minutes.

Cons: If i goto customer account, i am not able to check which maid has gone to the customer. I am only able to see this information on the schedule or under the staff section.

Overall: Its an amazing experience. Really happy with the support system they have in place, since our issues get resolved almost immediately.

An excellent application for cleaning and facilities companies

Feb 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to schedule the jobs

Modifying scheduled jobs are as simple as dragging values in excel

Revenue reports helps to know the company stability

Client review option helps to build a good team

Cons: We couldn't find any drawback on functionality as far as now

Making my life easier

Dec 22, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love the dashboard and how it gives me a live update on what's going on. Payments are also easy to do and control overall revenue.

Cons: All I have had any difficulty with the team has upgraded and found solutions for so A+ to that.

Overall: I manage to have a lot of what I need to manage my company on the software making my life easier. I can have a full view of my staff, where they are etc. My clients love the message system, invoices on their emails. Overall very satisfied

Great for our company

Mar 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very easy to use and links the complete operation of our business. It has automated reporting for the company to. Information is readily available when required by management.

Cons: I would like to see it incorporated with quickbooks but I believe they are working on that.

Overall: Brilion maid Software has been a very good addition to the operations of our company and the customer support is very responsive. Overall very happy!

Capterra loader

Easy

Dec 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best thing I liked about the software is it's very easy and convenient to use. Ordering maids is very easy, specially the filling the of details.

Cons: We requested some changed which was not worked in right away. They took longer to do the changes.

Overall: Brilion is nice software for the online maid service. The best thing about it is the developer has worked on every aspects of the online maid service.

Owner of the company

Aug 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Software adapted to all UAE government requirements (VAT), local specific of cleaning business.

Changes and corrections quickly implemented as per clients request . Intelligent and properly trained customer service . Company is providing good training for customers .

Cons: Sometimes software is working slow .

Overall: Very helpful with scheduling and accounting (VAT)

Brilliant Solution - Brilion

Feb 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitive Workflow, Easy to Use, Covers all aspects of maid service industry, Regular add-on of Features, Good Support. Very much affordable subscription cost.

Cons: nothing specific to mention. Smartphone App & Google Map Integration will be great add-on.

Overall: This is one-in-all solution for maid servicing industry.

Best Software for Cleaning Company

Oct 04, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: From the start we used this software, scheduling was made easier! Features like online booking and SMS are very useful to grow a business. Superb after sales support.

Cons: No mobile apps though but overall still highly recommended.

Been using this software for a while. Quite easy to use and almost no bugs at all.

Nov 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The software is well designed to cater to everyday needs of our company. We can fully rely on the software .

Cons: There are just small improvements to be made here and there but that all Depends on a company's needs.

Awesome software I would like to suggest all Cleaning companies to use it!

Jul 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Scheduling and invoicing is like one click and everything done! . This software really makes my my life very easy and I can see my staff schedule on the go. My customers can rate our cleaners so we can track cleaners performance all the time. I really appreciate support from team Brillion which is excellent.

Cons: I want an app for this software which I think is very necessary. I would suggest team Brillion You guys should work on it and make the app as soon as possible.

Overall: We are doing scheduling and invoicing by this software it makes everything really easy for me!

Exceptional..

Feb 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The brilliance in making you feel calm and justifying it by making it so easy and convenient to use this software. This is the best tool and i have adopted this to make my exceptionally busy lifestyle so helpful. The service is exceptional and i can leave all my worries behind with the level of confidence this software has provided me.

Cons: seriously my thoughts have never wandered towards the cons as i haven't come across it yet.

Overall: i can schedule my maid as per my requirement and this is world class.

Capterra loader

Best Maids Software

Dec 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: * Ease of use

* Tailor made for maids and service industry

* Makes communication internal and external a breeze

* Fantastic customer support. The team is available whenever you need them

Cons: * 3 months back the software was having speed issues. After highlighting to the team they not only fixed it immediately but also made it much faster than before.

Overall: The overall experience has been really good and I would recommend to any one in maids and service industry to consider this software.

Efficiency at your finger tips

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very easy to use. Scheduling as well as payment is flexible and makes tracking staff schedule convenient. Also, it also customers to rate our employees, making tracking their performance possible !

Cons: Lack of an app for this software would classify as the only con

Overall: Overall, brilion has made my life easier. I've had a great experience using it and would recommend people to use it

Capterra loader

Best maids scheduling software ever made for UAE

Jul 25, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The software is very easy to use, the support team is amazing, very easy to communicate with them and always there to support me.

Cons: The software does everything except tracking the expenses, if it could I wouldn't need to use any other platform like Zoho to manage my accounts.

Amazing software

Dec 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best thing I like about this software is that it's not complicated or slow, but it's very easy to use and is properly organised!

Cons: So far I have no issues as such with this software..I would love to continue

Overall: Been amazing experience so far, would love to continue

Built for Our Business

Feb 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We liked the readiness of the team to accept custom requests, Ease of Scheduling.

Cons: I wish it gets schedules to Google Maps.

Overall: We have been using multiple softwares: one for Scheduling, one for Transport & one for accounting. Now all these activities can be done in one place.

Brilion put us in control

Feb 23, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Scheduling and dashboard are very important.

Also customer login feature helps clients book services online.

Cons: Few constraints so cannot be customized 100% for you since it is a common platform for all other companies as well

Best maid software

Dec 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Real-time support, software sectors and how easy to operate

Cons: It could be developed more and more.. many ideas can be add to be comprehensive software.

Perfect Software

Feb 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: All the features are very good & very easy to use.

Cons: System generates all the reports itself.

Excellent!

Mar 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love how the dashboard gives live updates on everything. It's so easy to do payments and control overall revenue.

Cons: Doesn't have a mobile app yet. But overall, would still highly recommend it.

Overall: The overall experience has been brilliant. Would highly recommend this software to anyone in the maids and service industry.

Easy to access software

Feb 28, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and control. Communication with maids and tracking time has becoming easier and faster for us

Genuinely would recommend this. It has streamlined everything without hassle

Cons: If it could have an analysis integrated to track expenses that would really help