# Brilion Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Brilion Software - reviews, pricing plans, popular comparisons to other Maid Service products and more. Source: https://www.capterra.com/p/166245/Brilion --- # Brilion Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Brilion ## What is Brilion ? With Brilion you can automate admin work, engage employees with Crew App, and increase lead conversion through online booking and Customer App. Starts from $30 and as low as $4 per additional crew member. Our easy to use software and 24 hours chat support will ensure convenient transition to Brilion and allow you to start automating your operations immediately. Integrate our online booking and customer login to your website within two minutes and keep your business open 24/7. ## What is Brilion used for? [Maid Service](https://www.capterra.com/maid-service-software/) Top alternative Featured Overall rating Based on 35 user reviews Reviews sentiment Positive 94% Neutral 0% Negative 6% Starting price $40 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Brilion ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://brilion.net/&name=Brilion ) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Brilion 4.7 (35) VS. [4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $40 Flat Rate, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (35) Ease Of Use 4.6 (1,416) Value For Money 4.6 (34) Value For Money 4.4 (1,220) Customer Service 4.7 (34) Customer Service 4.6 (1,369) ## Brilion alternatives Highest Rated [4.7 (2,739)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (3,415)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) Starting price $60.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (51)](https://www.capterra.com/p/164100/Janitorial-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/166245/Brilion/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Scheduling 3.4 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Time Tracking 3.4 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Measure and track time including hours worked and paid time off (PTO) Billing & Invoicing 4.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Confirmations/Reminders 3.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Mobile Access 3.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Recurring Appointments 3.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Schedule repeating appointments based on a duration of time Brilion 43 features Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Private online space that lets businesses securely share documents and provide information access to clients Automated reminders and confirmations for booked appointments and events via text or email Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Pre-designed layouts that can be customized to match preferences and requirements Manage sending personnel and resources to a site as needed Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Digitally sign online documents Track employee schedules, availability, and performance across projects and tasks System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Manage and track all job information and associated tasks Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Track and visualize the status of an ongoing job and the time spent on tasks or projects Access software remotely via mobile devices Notifications via mobile devices Manage and support multiple locations Book meetings and appointments through a website or digital platform Generate quotes or estimates for customers Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Send messages via SMS Set up connections to third-party platforms to improve business processes Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (35) 4.6 Based on 35 reviews ## Pricing Value for money 4.6 (34) Free Trial [View pricing plan details](https://www.capterra.com/p/166245/Brilion/pricing/) Basic $40.00 Flat Rate,Per Month It includes: - 1 Crew - 1 Service - 24/5 Chat Support - Cancelation Policies - Crew Leaves - Driver Sheet - Invoicing - Multiple Frequencies - Scheduling - Single Zone Premium $100.00 Flat Rate,Per Month It includes: - 24/5 Chat Support - 5 Crews - Admin Access Control - Admin Commission - Cancelation Policies - Crew Availability - Crew Leaves - Discount Codes - Driver Sheet - Invoicing - Multiple Frequencies - Multiple Zoning - Payroll Module - Scheduling - Single Zone - SMS Notifications - Unlimited Services Platinum $149.00 Flat Rate,Per Month It includes: - 10 Crews - 24/5 Chat Support - Admin Access Control - Admin Commission - API Docs - Cancelation Policies - Crew Availability - Crew Clock in/Out Location - Crew Leaves - Discount Codes - Driver Sheet - Geo Fencing - Invoicing - Live Map View - Multiple Frequencies - Multiple Zoning - Payment Gateways - Payroll Module - Scheduling - Single Zone - SMS Notifications - Unlimited Services Value for money 4.6 (34) 4.6 Based on 34 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (34) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (34) 4.7 Based on 34 reviews ## User reviews Overall rating 4.7 Based on 35 reviews Filter by rating 5(28) 4(5) 3(0) 2(1) 1(1) Mentioned topic Sorted by most recent DH Daniel H. Owner Utilities ### "Utterly disappointed" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 22, 2024 Very disappointed, its okay if you have a system that needs some work and improvements but if the service that goes along with it is this bad then its just unacceptable. Pros They weren't quick to fix issues and customer support was tenable to say the least. Thus I have nothing good to say about them. Cons The website and app was faulty and it took 2 months before everything was set up to a point where it can be useful. While they advertised that it will be all set up and ready to use in a few days. The lack of support and delayed delivery date led me to request a refund after waiting a month. They begged me to give it more time since their excuse for the delay was due to the IT guy's dad died and he is not in the office because of it... Sounds like a terrible, made up excuse to me. Even if that was true then they should hire a freelance IT guy to solve the problems they have. They begged me to give them more time and after about 2 months it was resolved. I haven't been able to test it because my team and I got so use to the system we managed to work out between us after having to wait months for the Brilion platform to be completed, that we didn't feel the need to implement the Brilion system in our day to day anymore. Not just that but our clients also find it much easier to send us a Whatsapp message to make and manage a booking over going online to make a booking. Now we sit with the software that we have no use for, neither our staff nor clients want to use it and I've asked for a refund again, but not to my surprise they aren't responding to my messages. Ive waited almost 2 weeks just for a response bt all through everyone of them on the brilion Whatsapp group read my message, no one responded or reached out. I still want my refund due to the terrible service I've recieved from day 1. Reasons for choosing Brilion For the app that they had to offer on their system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TB Tonya B. Owner Consumer Services ### "Looks great at first" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 13, 2023 Pros They have great potential but need a lot more development. I cant believe they sell this software at this stage when it doesn't even do the main thing it should. Cons Lots of deception with the company and software and not willing to be flexible when they KNOW the software doesn't work as it should. Zero fixes with issues. Not 24/7 support, not even close. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Cindy B. Owner Individual & Family Services ### "I'm saving about 20 hours a week of office time!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 16, 2022 I was spending so much time moving data between our scheduling, invoicing and payroll software. Since making the change, I have taken a few days off and even slept in a few days. It has truly been life-changing for both me and our clients. I'm not exaggerating when I say it has freed up 20 hours a week. Pros Having one software instead of three for scheduling, invoicing and time tracking is life changing. The tech support is top notch. It gets even better with each update. I spend less time answering questions from clients. Almost every field is customizable. Cons The only issue we had was in uploading customer database and THAT WAS MY FAULT. My excel sheet had one column that was off. They even helped clean up my mess for me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JI Johann I. General Manager Facilities Services ### "Highly Recommended" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 28, 2021 As a company owner, I am amazed with how Brillion organized our operations. It became an ultimate tool for us in standardizing our company. Previously, we used to face problems with one software in terms of speed and not meeting all our needs all in one place. With Brillion, it is efficiently arranging everything we need all at once. I can monitor the performance of the company as a whole and it allowed us to measure everyones performance and made everyone’s job easier. Apart from the software, Brillion’s team also provides amazing customer service and they always make sure to reply in any queries as fast as possible. I also noticed that they consistently update their software which makes it even better. I am so grateful that we shifted to Brillion! Pros All in one solution for our daily operations Cons Online booking integration fails us to provide our real availabilities Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RC Rithin C. Manager Facilities Services ### "Excellent " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 26, 2021 Excellent Pros Very useful application for our business. And it’s very user friendly also Cons Some times data’s are coming late and it takes time Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JI John I. Sales Director Facilities Services ### "5Stars Brilion review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 22, 2021 After trying 3 other Cleaning scheduling system we returned to Brilion due to its extensive customization options, functionality and flexibility to suit our business. With Brilion we can run our busienss how we want to, not restricted by the scheduling system dictating how we should do it. Important to us being a start up was the support speed and quality of response, with the follow up fix things or add new functionality. Pros Features, functionality, customization. Support Cons No Zoho Books integration yet (only Quickbooks as an option) Switched from [ZenMaid](https://www.capterra.com/p/133875/ZenMaid-Software/) Needed more features and customization options to suit our business Alternatives considered [Automaid](https://www.capterra.com/p/149364/Launch27/) Reasons for choosing Brilion Needed more features and customization options to suit our business Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Borislava G. Administrative Assistant Individual & Family Services ### "The cleaning software you need to have!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 14, 2021 Saving time, no need excel or of paper anymore, crew reports in a minute, customer history in a minute. Each crew member has access to his/her own schedule online, google map - completely helpful for the new members. Optimization of in all levels. Pros Easy using for the all sides - administration, crew and customer, totally time saving for all! Regarding from the accountant view - automatically created invoices, easy to mark the payment and select its mode (cash/online), crew time calculation (commissions and ets.), balances. Generally with Brilion you have all in one - schedule app for admin, crew app for each team member, customer app (bookings & payments & requests & rating), accountant software. Cons They need to make some adjustment, on my opinion, on the pdf looking of the documents. Alternatives considered [Sling](https://www.capterra.com/p/142542/Sling/) [Zoho People](https://www.capterra.com/p/110931/Zoho-People/) [ZenMaid](https://www.capterra.com/p/133875/ZenMaid-Software/) Reasons for choosing Brilion Because for me, besides all the advantages of the software, one of the most important is the customer support and personal contact, which the Brilion team do on a high level. Other point is that this company improves the software continuously, and the best is that they fit it to your needs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WD Wilmide d. Busness owner Individual & Family Services ### "Great software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2021 I have everything under control. Booking payment calander etc... Make my life and work easyer Pros The software is highly customable and i like the fact that customer support is always available, friendly and very professional Cons Since the suuport was able to help us set up the software the way we want we have no complaint with that regards Switched from [Automaid](https://www.capterra.com/p/149364/Launch27/) Brillion offers the same service for better price and they are available to help step by step Reasons for choosing Brilion Price and client support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MN Masa N. owner Consumer Services ### "The Must USE Backoffice Software for Maid Pros" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 19, 2019 Pros Beautiful layout. Great features. Text Confirm is awesome and texting maids is great as well. Cons Limited amount of maids can be added for no additional costs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Creative Producer Media Production ### "Excellent!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2019 The overall experience has been brilliant. Would highly recommend this software to anyone in the maids and service industry. Pros Love how the dashboard gives live updates on everything. It's so easy to do payments and control overall revenue. Cons Doesn't have a mobile app yet. But overall, would still highly recommend it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/166245/Brilion/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [ZenMaid vs Brilion](https://www.capterra.com/compare/133875-166245/ZenMaid-Software-vs-Brilion)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)